Jobs at Elizabeth Maddeux

Job Summary

• We are looking for a responsible and attentive Pool Attendant to oversee the safety and cleanliness of our swimming pool area. 
• The ideal candidate will ensure that all guests and members enjoy a safe, clean, and well-maintained pool environment while following all safety protocols. 
• This role requires excellent customer service skills, attention to detail, and the ability to respond effectively in emergency situations.

Responsibilities

• Actively observe swimmers and pool users to ensure safety, enforce pool rules, and prevent accidents or unsafe behavior. Address any rule violations courteously but firmly.
• Maintain a thorough understanding of pool safety procedures, including water depth restrictions, diving regulations, and emergency response protocols.
• Be prepared to perform CPR, first aid, or rescue procedures in case of accidents, injuries, or medical emergencies. Assist lifeguards in emergency situations when necessary.
• Regularly inspect and clean poolside areas, lounge chairs, and restrooms to ensure a sanitary and pleasant environment. Remove debris, empty trash bins, and restock towels or supplies as needed.
• Check the functionality of pool ladders, railings, and other safety features. Report any maintenance issues or hazards immediately. Assist with basic pool maintenance, such as checking chlorine levels and water temperature.
• Greet guests warmly, answer questions about pool rules, facilities, and services, and offer assistance when needed. Help guests find seating, provide towels, or arrange poolside amenities.
• Ensure that all users follow proper hygiene practices, such as showering before entering the pool, avoiding food and drinks in the water, and wearing appropriate swimwear.
• Arrange pool chairs, umbrellas, and lounge areas neatly each day. Ensure all safety equipment, such as lifebuoys and rescue poles, are in their designated places.
• Communicate with maintenance teams about water quality concerns, broken equipment, or cleanliness issues. Support lifeguards by keeping a watchful eye on pool activities and responding to their instructions.
• Help organize and oversee pool-related events, such as swimming lessons, aqua aerobics classes, or poolside parties. Ensure smooth operation and assist guests during these activities.
• Regularly participate in safety drills, refresher courses, and first aid training to stay prepared for any emergencies. Maintain valid certifications as required.

Requirements

• Minimum of SSCE certificate or OND / NCE certificate
• 2 years experience as a Pool Attendant, Lifeguard, or in a similar hospitality role is preferred.
• CPR, First Aid, and Basic Water Safety certifications (or willingness to obtain).
• Strong swimming skills and knowledge of water rescue techniques.
• Excellent communication and customer service skills.
• Attention to detail and the ability to maintain a clean and organized pool area.
• Physically fit and capable of standing for long periods, lifting equipment, and performing rescues if needed.

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Job Description

• We are looking for a highly motivated and experienced Restaurant Manager to oversee daily operations, ensure excellent customer service, and drive the overall success of our restaurant. 
• The ideal candidate will be responsible for managing staff, maintaining quality standards, optimizing efficiency, and ensuring a positive dining experience for guests. 
• This role requires strong leadership, business acumen, and a passion for the hospitality industry.

Responsibilities

• Oversee the overall operations of the restaurant, ensuring smooth and efficient service during all shifts.
• Hire, train, and supervise restaurant staff, including servers, bartenders, kitchen staff, and hosts, to ensure high performance and excellent customer service.
• Create employee work schedules, ensuring appropriate staffing levels during peak and off-peak hours to optimize efficiency and labor costs.
• Monitor employee performance, provide ongoing training, and conduct performance evaluations to enhance staff development and morale.
• Develop and enforce service and quality standards, ensuring that all food and beverages meet restaurant expectations and customer satisfaction.
• Manage daily financial transactions, including cash handling, credit card payments, and balancing the cash register at the end of shifts.
• Analyze financial reports, monitor expenses, and implement cost-control measures to maximize profitability and reduce waste.
• Work with chefs and kitchen staff to update menus, introduce seasonal dishes, and maintain food cost efficiency.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards to maintain a safe and clean restaurant environment.
• Conduct regular inspections of dining areas, kitchen, and bar to ensure cleanliness, proper equipment functioning, and adherence to operational standards.
• Handle customer complaints and special requests professionally, resolving issues quickly to maintain a high level of guest satisfaction.
• Develop and implement marketing and promotional strategies to attract new customers, increase sales, and enhance brand visibility.
• Build relationships with vendors and suppliers to ensure timely delivery of quality ingredients and restaurant supplies.
• Monitor inventory levels, track food and beverage stock, and place orders to prevent shortages or overstocking.
• Oversee restaurant reservations, private dining events, and catering services to ensure seamless coordination and execution.
• Lead team meetings, provide clear communication on restaurant goals, and motivate staff to meet performance targets.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff.
• Implement and manage restaurant loyalty programs, discounts, and special promotions to drive customer retention.
• Conduct regular menu tastings with chefs and bar staff to ensure food and beverage quality remains consistent.
• Identify opportunities for operational improvements, implementing innovative solutions to enhance customer experience and efficiency.
• Collaborate with senior management or owners to set business goals, forecast revenue, and develop long-term growth strategies.
• Handle emergency situations such as equipment malfunctions, staff shortages, or customer disputes with professionalism and quick decision-making.
• Support front-of-house and back-of-house staff during busy hours to ensure smooth service and teamwork.

Requirements

• Bachelor Degree in Hospitality management, Business administration or related field
• 3 years experience as a Restaurant Manager, Assistant Manager, or in a similar hospitality leadership role.
• Strong knowledge of restaurant operations, including food service, kitchen management, and front-of-house operations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and make quick, effective decisions in a fast-paced environment.
• Experience in budgeting, financial management, and cost control strategies.
• Strong customer service skills with a focus on guest satisfaction and relationship building.
• Knowledge of health and safety regulations, food handling practices, and labor laws.

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Description 

• We are seeking an experienced and motivated Sous Chef to assist in managing kitchen operations, ensuring high-quality food preparation, and maintaining smooth kitchen workflow.
• The Sous Chef will work closely with the Head Chef, overseeing staff, supervising food production, and ensuring consistency in taste, presentation, and quality.
• This role requires strong leadership skills, a deep understanding of culinary techniques, and the ability to thrive in a fast-paced environment.

Responsibilities

• Assist the Head Chef in all aspects of kitchen management, including menu planning, food preparation, and staff supervision.
• Oversee daily kitchen operations, ensuring efficiency, organization, and adherence to quality standards.
• Supervise and coordinate kitchen staff, ensuring tasks are completed effectively and on time.
• Train and mentor junior chefs, line cooks, and kitchen assistants, helping them develop culinary skills and maintain consistency in food preparation.
• Ensure all dishes meet the restaurant’s quality standards in taste, presentation, and portion control.
• Develop new recipes and assist in designing seasonal menus that align with customer preferences and food trends.
• Monitor inventory levels, place orders for ingredients and kitchen supplies, and ensure proper stock rotation to reduce waste.
• Ensure all food items are properly labeled, stored, and maintained at appropriate temperatures to prevent spoilage and contamination.
• Manage and enforce food safety, hygiene, and sanitation regulations, ensuring compliance with health department standards.
• Conduct regular inspections of workstations, cooking equipment, and storage areas to ensure cleanliness and safety.
• Work with suppliers to source high-quality ingredients while maintaining cost efficiency.
• Prepare and cook high-quality dishes, assisting during peak service hours to ensure smooth food production.
• Oversee the preparation of sauces, soups, marinades, and other key components for dishes.
• Ensure proper portioning and plating of dishes according to restaurant presentation standards.
• Handle customer special requests, allergies, and dietary restrictions, ensuring modifications are made correctly.
• Monitor food costs and work with the Head Chef to implement cost-control measures without compromising quality.
• Assist in planning and executing catering events, private dining experiences, and special promotions.
• Maintain communication between kitchen and front-of-house staff, ensuring seamless coordination and timely service.
• Lead pre-service briefings with kitchen staff to review special menu items, dietary considerations, and service expectations.
• Assist in developing and enforcing standard operating procedures to improve kitchen efficiency and workflow.
• Stay updated on industry trends, new cooking techniques, and innovative plating styles to enhance the dining experience.
• Foster a positive and professional kitchen environment, promoting teamwork and a strong work ethic among staff.
• Step in for the Head Chef when necessary, taking full charge of the kitchen and decision-making responsibilities.
• Act as a role model for kitchen staff, upholding the highest standards of professionalism, discipline, and culinary excellence.

Requirements

• Culinary degree or professional chef certification.
• 3 years experience as a Sous Chef or in a similar role within a professional kitchen.
• Strong knowledge of culinary techniques, food preparation, and kitchen management.
• Ability to work efficiently in a high-pressure, fast-paced environment.
• Excellent leadership, training, and team management skills.
• Strong understanding of food safety, hygiene, and sanitation regulations.
• Creativity in menu development and recipe innovation.
• Excellent problem-solving skills and adaptability in handling kitchen challenges.
• Strong attention to detail, ensuring consistency in food quality and presentation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

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Job Description

• We are seeking a highly motivated and experienced Spa Manager to oversee the daily operations of our spa. 
• The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, maintaining high standards of cleanliness and organization, and driving business growth. 
• This role requires strong leadership, business acumen, and a passion for wellness and relaxation services.

Responsibilities

• Oversee the overall operations of the spa, ensuring a smooth and efficient workflow in all departments, including reception, therapy, and maintenance.
• Recruit, train, supervise, and evaluate spa staff, including therapists, receptionists, and housekeeping personnel, to ensure they meet service standards and business expectations.
• Develop and implement staff schedules, ensuring adequate coverage during peak hours while managing labor costs effectively.
• Monitor customer service quality by observing staff interactions, addressing guest concerns, and ensuring a welcoming and relaxing atmosphere for all visitors.
• Create and maintain high standards for spa cleanliness, hygiene, and safety in accordance with health and safety regulations and industry best practices.
• Develop and implement spa policies and procedures to enhance operational efficiency and improve customer satisfaction.
• Oversee the inventory and procurement of spa products, ensuring adequate stock levels while minimizing waste and controlling costs.
• Work closely with marketing teams to develop promotional campaigns, seasonal offers, and loyalty programs to attract and retain customers.
• Establish partnerships with luxury brands, wellness providers, and local businesses to enhance the spa’s offerings and reputation.
• Monitor and analyze financial performance, including revenue, expenses, and profit margins, to ensure business sustainability and growth.
• Implement pricing strategies and service packages that align with market trends and customer preferences while maximizing profitability.
• Handle client inquiries, complaints, and special requests professionally and promptly, ensuring customer satisfaction and retention.
• Organize and oversee special spa events, wellness programs, and corporate partnerships to generate additional revenue streams.
• Stay updated on industry trends, new spa technologies, and emerging wellness treatments to continuously improve the spa’s services.
• Ensure all spa equipment and facilities are well-maintained, coordinating with maintenance staff and external vendors for repairs and upgrades as needed.
• Train staff on new treatments, customer service techniques, and operational procedures to enhance service quality and team performance.
• Maintain compliance with all licensing requirements, health regulations, and workplace safety standards.
• Foster a positive and collaborative work environment that motivates employees and encourages professional growth.
• Track customer preferences, feedback, and reviews to refine spa services and create personalized experiences for repeat clients.
• Develop and manage membership programs, VIP services, and exclusive client benefits to enhance guest loyalty.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• 3 - 5 years of experience in spa management or a similar hospitality leadership role.
• Strong knowledge of spa treatments, wellness trends, and skincare products.
• Excellent leadership, organizational, and problem-solving skills.
• Strong customer service orientation with the ability to handle guest concerns professionally.
• Experience in budgeting, financial management, and revenue optimization.

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Job Summary

• We are looking for a Creative Design Intern with a passion for visual storytelling and digital creativity. In this role, you will gain hands-on experience in graphic design, branding, and content creation, contributing to marketing campaigns and brand development.
• This is an excellent opportunity to build your portfolio, learn from industry professionals, and refine your design skills in a fast-paced environment.

Responsibilities

• Designing marketing materials, including social media graphics, flyers, brochures banners, and presentations
• Create visually compelling content for digital and print media that aligns with brand guidelines.
• Support the development of branding elements, including logos, typography, and visual identity assets.
• Collaborate with the marketing and content teams to create engaging visual campaigns.
• Conduct research on design trends and competitors to improve brand aesthetics.
• Maintain organized files and document design processes for easy access and future reference.
• Adapt designs based on feedback from team members and stakeholders.
• Edit and enhance images, videos, and other multimedia content for various campaigns.
• Support the creation of advertisements, digital banners, infographics, and promotional materials.
• Ensure design consistency across all company communication channels.

Requirements

• B.Sc, HND or NCE in Graphic Design, Visual Arts, Multimedia, or a related field.
• Strong creativity, attention to detail, and a passion for design.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools (e.g., Canva, Figma).
• Basic understanding of design principles, typography, color theory, and layout composition.
• Ability to take creative direction and work collaboratively in a team environment.
• Strong time management skills with the ability to handle multiple projects simultaneously.
• Knowledge of video editing and motion graphics (After Effects, Premiere Pro) is a plus
• Must be ready to learn in a fast paced company.
• A portfolio showcasing previous design work is highly preferred.

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Job Description

• We are seeking a friendly, attentive, and customer-focused Waiter / Waitress to join our team. 
• The ideal candidate will provide excellent service to guests, take food and drink orders, ensure prompt and accurate delivery, and create a welcoming dining experience. 
• This role requires strong communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment.

Responsibilities

• Greet guests warmly as they arrive, escort them to their tables, and present menus while creating a friendly and inviting atmosphere.
• Provide detailed explanations of menu items, daily specials, and beverage options, making recommendations based on customer preferences.
• Take accurate food and beverage orders, ensuring all special requests, dietary restrictions, and modifications are properly communicated to the kitchen.
• Enter orders into the point-of-sale (POS) system efficiently and accurately to ensure timely food preparation.
• Serve food and beverages promptly, checking for accuracy and presentation before delivering orders to customers.
• Ensure guests have everything they need throughout their meal, such as refilling drinks, replacing utensils, and providing additional condiments.
• Monitor tables and anticipate guests’ needs, responding promptly to requests for extra napkins, side dishes, or additional menu items.
• Check back with guests periodically to ensure they are satisfied with their meals and address any issues or concerns immediately.
• Handle guest complaints professionally, resolving minor issues promptly and escalating concerns to management when necessary.
• Clear and reset tables quickly and efficiently to prepare for the next guests, ensuring a clean and organized dining area.
• Assist with processing payments, handling cash, and operating credit card machines accurately, providing correct change and receipts.
• Follow proper opening and closing procedures, including setting up tables, folding napkins, stocking service stations, and cleaning dining areas.
• Assist in polishing glassware, organizing cutlery, and replenishing service stations to maintain a well-stocked work area.
• Coordinate with kitchen staff to ensure smooth communication between front-of-house and back-of-house teams, ensuring orders are prepared correctly and in a timely manner.
• Promote special offers, seasonal menu items, and loyalty programs to enhance guest experience and drive sales.
• Adhere to food safety and hygiene regulations, ensuring proper handling of food and beverages at all times.
• Work collaboratively with fellow waitstaff, bartenders, and kitchen staff to maintain a positive and productive team environment.
• Stay informed about menu changes, ingredient sourcing, and cooking methods to provide knowledgeable responses to customer inquiries.
• Assist with setting up and serving at private events, banquets, or catering functions as needed.
• Follow company policies and procedures regarding uniform standards, attendance, and customer service protocols.

Requirements

• Minimum of SSCE or OND / NCE certificates.
• 1 year previous experience as a Waiter/Waitress, Server, or in a similar hospitality role (preferred but not required).
• Strong customer service and ability to communicate fluently in english.
• Ability to work in a fast-paced environment while maintaining professionalism and efficiency.
• Basic math skills for processing payments and handling cash transactions.
• A friendly and outgoing personality with the ability to engage with guests and build positive relationships.
• Knowledge of food safety and sanitation guidelines.
• Team player with a proactive and reliable work ethic.