Jobs at Moniepoint Inc.

Job Purpose

• The Contracts & HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date.
• You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities.
• Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust.

Key Responsibilities

• Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration.
• Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements.
• Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards.
• Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes.
• Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process.
• Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly.
• Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date.
• Contribute to the upkeep of template libraries, version control, and documentation logs.
• Respond to basic HR administration queries, routing more complex issues to the appropriate team.
• Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods.
• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.

What Success Looks Like 

• Contracts, letters, and records are processed accurately and within agreed timelines.
• HRIS and payroll data stay aligned due to careful updates and checks.
• Documentation libraries are organised, compliant, and consistently maintained.
• Audit reviews are smooth, with well-structured, accessible records.
• Colleagues trust your accuracy, responsiveness, and attention to detail.
• People Operations runs more efficiently because foundational admin work is consistently reliable.

Qualifications

• 1 - 3 years of experience in HR administration, People Operations, or an administrative support role.
• Basic understanding of HR documentation, employee records, and data accuracy requirements.
• Comfortable working with HR systems, spreadsheets, and document management tools.
• Strong attention to detail with the ability to spot inconsistencies quickly.

Preferred Qualifications:

• Experience working in multi-country or fast-paced organisations.
• Familiarity with HRIS platforms and digital signature tools.
• Interest in HR operations, compliance, and process improvement.

About You:

• You are organised, precise, and reliable, someone who takes pride in accuracy.
• You learn quickly and enjoy working with structured processes and templates.
• You communicate clearly and aren’t afraid to ask for clarification when needed.
• You understand the importance of confidentiality and careful handling of sensitive data.
• You enjoy supporting others and helping complex processes run smoothly.

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Job Purpose

• As the Principal of People Transformation & Change, you’re the architect of our People strategy execution. 
• You won't just manage projects; you’ll integrate the entire employee lifecycle—Recruitment, Operations, Business Partnering, and Development—into one seamless flow.
• Your goal is to ensure our People Team scales as fast as our business, turning "scrappy" startup processes into a systematized global engine that supports our 3,000+ employees.

Key Responsibilities

• Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact.
• Architect the Future: Facilitate workshops to map our current "As-Is" processes, identify bottlenecks, and design "To-Be" workflows that prioritize automation and data integrity.
• Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward.
• Champion Change: Create the communications, training, and "nudges" that help our managers and employees adopt new, smarter ways of working.
• Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly.
• Reporting & ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO.

Qualifications

• The Experience: 5-7 years in Management Consulting, People Operations, or Business Transformation. You’ve lived through the "chaos phase" of a high-growth fintech or global tech company.
• Transformation Track Record: You’ve successfully led large-scale HR transformations across multiple regions (ideally Nigeria and the UK).
• Process Mastery: You’re an expert in process redesign. If you have a Six Sigma or Lean certification, that’s a plus.
• Influencing Power: You can guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines.

About You

• You’re a Silo-Cracker: You have a natural allergy to manual workarounds. You see where data gets stuck and have the grit to fix it.
• You Speak Human and Data: You can translate a complex technical API integration into a simple, value-driven story for the CPO.
• You’re a Change Catalyst: You know that 80% of transformation is psychological. You’re great at managing resistance and celebrating small wins to keep the team empowered.
• You Thrive in the Storm: Messy data and legacy processes don't intimidate you—they energize you. You’re motivated by bringing order to complexity.

What Success Looks Like:

• Milestone Mastery: Completing the Q1-Q4 Roadmap with minimal variance and no operational downtime.
• High Adoption: Seeing a 90% adoption rate of new tools and processes within 60 days of launch.
• System Synergy: Achieving a state where data flows from Recruitment to Payroll without manual intervention.

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About the Role

• As an Integration Support Engineer on the Moniebook team, you will play a crucial role in ensuring the smooth and successful integrations.
• You will be the primary point of contact for technical inquiries, providing expert guidance, troubleshooting issues, and empowering our users to leverage the full potential of Moniebook's APIs and SDKs.
• Your strong technical foundation, exceptional problem-solving abilities, and excellent communication skills will be key to fostering positive relationships with our clients and contributing to their success.

Responsibilities

• Attend meetings with the sales team, interacting with businesses looking to integrate Monnify to understand their needs clearly and proffer the best integration solutions to meet such needs.
• Provide technical assistance to businesses and developers integrating with Moniebook.
• Maintain a user-friendly, detailed documentation for both technical and non-technical audiences, with each audience being able to get the most out of the documentation.
• Develop tutorials (written and video), user guides on integrating with Moniebook APIs..
• develop tools, plugins, SDKs, and sample codes with which businesses can integrate with Moniebook.
• Maintain a vibrant, open source, and developer community for Moniebook.
• Effectively investigate and communicate with the engineering team feature requests, bugs, and defects identified during integration.
• Effectively support internal and merchant-facing applications on Moniebook.
• Effectively test out new product features from a developer, integrating Moniebooks' viewpoint, and communicate concerns and user experience to the team.
• Act as a point of contact for any information regarding the use of Moniebook.

Requirements

• Minimum of 2 years of experience as a software engineer in any of the following areas:
  • Backend (Java, C#)
  • Web: JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
• Excellent understanding of databases and SQL.
• Experience working with REST APIs.
• Experience looking through application logs to identify issues.
• Strong understanding of fundamental programming concepts - data types and algorithms, flow control structures, object-oriented programming, etc.
• Excellent debugging skills.
• Must be very good at troubleshooting software bugs and solving problems.
• Excellent technical writing skills.
• Great written and verbal communication skills.

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Location: Lekki, Ajah or Sangotedo Axis

Reports To: Lead, Onboarding

Work Mode: Outsourced Hybrid Mode

Job Purpose

• The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. 
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. 
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities

Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Lekki, Ajah or Sangotedo.

About You:

• You're obsessively detail-orientated and take genuine pride in clean, accurate data.
• You're process-driven but proactive; you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

What Success Looks Like:

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.