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  • Posted: Mar 29, 2023
    Deadline: Not specified
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    U-Connect Human Resources limited is a wholly owned Nigerian company with its head office in Lagos, Nigeria. Established in 2004, with an aim to transform your business into customer centers through our innovative Human Resources and pro-active Customer care solution. The firm offers an array of services; personnel outsourcing, recruiting, customer servic...
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    People Operations Officer

    Job Summary

    • This role supports the Human Resources Team in its administrative and operational the function which includes recruitment, onboarding, compensation, and payroll administration, policy implementation, HMO administration, and Exit process management in line with company procedures and policies.
    • This role is also responsible for providing and analyzing HR data for decision-making and provision of reporting dashboards and metrics.

    Education/Knowledge, Skills, Attributes, Experience & Other Requirements:

    • Minimum of a good first degree in management, humanities, or social sciences
    • CIPM, HRCI or SHRM-CP, or other professional qualifications relevant to the role would be an advantage.
    • Minimum of 3–5 years experience in a similar role
    • Excellent written and verbal communication skills, strong attention to detail, and strong organizational skills
    • Target oriented and focused
    • Ability to work and deliver results in a high-pressure environment, balanced between strategic and operational focus
    • Excellent interpersonal skills and pleasant and outgoing personality
    • Strong digital literacy with strong knowledge and abilities using SharePoint as an administrator and
    • Microsoft, particularly Excel, and PowerPoint.
    • Strong abilities and understanding of Microsoft Dynamics 365
    • Experience utilizing the Microsoft office suite
    • Must be able to meet strict delivery timelines
    • Ability to be proactive and forward-thinking
    • Knowledge and understanding of relevant laws and regulation

    PHYSICAL REQUIREMENTS:

    • Accuracy and completeness of staff information and data.
    • Ease of tracking and retrieving up-to-date staff information.
    • Effectiveness of service delivery and support to the business.
    • Quality and Turnaround Time (TAT) on delivery of assigned tasks.
    • Quality, effectiveness, and timeliness of communication and feedback.
    • Level of staff satisfaction & engagement.
    • Response time to staff welfare issues.
    • Quality, timeliness, and effectiveness of solutions.
    • Accuracy and value of data provided.
    • Quality of & impact of initiatives & solutions and speed of implementation.
    • Compliance with Policies and Procedures.

    Remuneration: N3,500,000 - N6,000,000 Gross Annual

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    Executive Banker - Affluent Banking (Nationwide)

    Job Summary

    The Executive banker will:

    • Provide banking solutions which meet the Executive Banking customer’s needs in accordance with the business segment’s value proposition
    • Provide an efficient personal banking service and support to a portfolio of branch based exclusive banking clients and High Net worth Individuals.
    • Provide exclusive banking customers at the branch with basic day to day services.

    Job Description

    • Retain Executive Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
    • Generate and pass on leads.
    • Follow up to ensure that the customer is satisfied with the service received.
    • Interact and build strong working relationships with Business Banking and Commercial Banking colleagues to entrench the holistic customer relationship with the bank.
    • Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times.
    • Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; Retain ownership of customer requests, complaints and applications - follow every task through to completion keeping the customer updated on progress.
    • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
    • Take accountability for credit management of portfolio, including the completion of referral reports, taking action regarding exception reports to eliminate accounts in excess, ensure that all accounts have limits and that reviews occur timeously.
    • Appropriate Monitor initial activation and usage of transaction accounts and proactively take steps to mitigate dormancy

    Requirements

    • First Degree in Finance and Accounting.
    • 1- 3 years of experience in wealth advisory in a high end commercial bank or financial institution
    • Must demonstrate hands-on experience in wealth advisory and wealth management.
    • The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
    • Knowledge and understanding of the features, benefits and pricing of the products and services on offer to business banking customers.

    go to method of application »

    Relationship Manager

    Requirements

    • 5-7 Years relevant banking experience, preferably in a customer facing roles and strong relationship management.
    • The prospect should have his or her first degree in finance and accounting or other social science related courses
    • Other qualifications, certifications or professional memberships such as: CIBN, ACA/ICAN, ACCA, ICEN, RIMAN, is an advantage

    go to method of application »

    Business Banker

    Requirements

    • 3-4 Years of cognate experience in banking sector, sales and relationship management of customers to drive profitability and build relationships.
    • The prospect should have his or her first degree in finance and accounting or other social science related courses
    • Other qualifications, certifications or professional memberships such as: CIBN, ACA/ICAN, ACCA, ICEN, RIMAN, is an advantage

    Method of Application

    Use the link(s) below to apply on company website.

     

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