Jobs at Elevated HR Limited

Role OverView

• We are looking for a proactive and organized Operations Manager to run the daily activities of our client hair business.
• You will charged with managing staff, track inventory, handle vendor relationships, and ensure every customer gets great service.
• The ideal person is a problem-solver who can keep the business running smoothly with little supervision and great foresight.

Key Responsibilities

• Manage the opening and closing of the facility and daily workflow.
• Oversee client appointment scheduling, booking systems, and front-desk flow.
• Keep the workspace clean, safe, and compliant with health and hygiene rules.
• Track stock levels for hair products, extensions, tools, and chemicals.
• Order new supplies on time and avoid shortages or waste.
• Build and manage relationships with product vendors and suppliers.
• Hire, train, and supervise stylists, assistants, and support staff.
• Create work schedules and manage shift rotations for peak business hours.
• Conduct performance reviews and handle team conflict resolution.
• Handle customer feedback, inquiries, and complaints professionally.
• Ensure high standards of client satisfaction during every visit or order.
• Support marketing tasks, loyalty programs, or social media promotions.
• Track daily cash flow, sales transactions, and basic revenue records.
• Assist with payroll preparation and expense tracking.
• Prepare operational reports for the business owner.

Requirements & Qualifications

• 2 –5 years of management experience in a salon, spa, retail, or hospitality setting.
• Smart with strong numerical and analytical skills
• Strong leadership, communication, and problem-solving abilities.
• Highly organized with great attention to detail.
• Comfortable using booking software, POS systems, and basic spreadsheets.
• Degree in Accounting, Business Administration, Management, or a related field is a plus.

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Role OverView

• The Sales Engineer is responsible for driving sales of engineering products and solutions across manufacturing companies by identifying business opportunities, building strong client relationships, and delivering technical sales support.
• The role focuses on promoting mechanical and electrical engineering solutions to manufacturing and FMCG companies within Agbara, Ota, Alan, and other key locations across Lagos and Ogun States, ensuring revenue growth and customer satisfaction.

Key Responsibilities

• Identify, develop, and manage sales opportunities within manufacturing and FMCG Companies.
• Promote and sell mechanical and electrical engineering products, equipment, and technical solutions.
• Build and maintain strong relationships with existing and prospective clients to drive long-term business growth.
• Conduct client visits, technical presentations, and product demonstrations to understand customer requirements and recommend suitable solutions.
• Prepare technical and commercial proposals, quotations, and tender documents.
• Negotiate contracts and close sales while achieving assigned revenue and profitability targets.
• Collaborate with engineering and technical terms to develop customized solutions that meet client needs.
• Monitor market trends, competitor activities, and emerging opportunities within the manufacturing sector.
• Coordinate with internal teams to ensure timely delivery, installation, and after-sales support.
• Maintain accurate sales records, forecasts, and pipeline reports.
• Participate in industry events, exhibitions, and networking activities to generate new business opportunities.
• Ensure high levels of customer satisfaction through effective relationship management and post-sales support.

Qualifications and Recruitments

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.
• 4-6 years of proven experience in technical sales, preferably within mechanical or electrical engineering solutions.
• Demonstrated experience selling engineering products or industrial solutions to manufacturing and FMCG companies.
• Strong Understanding of Industrial equipment, engineering solutions and manufacturing processes.
• Proven ability to identify new business opportunities and achieve sales targets.
• Excellent negotiation, presentation, and business development skills.
• Strong technical aptitude with the ability to translate customer requirements into engineering solutions.
• Excellent communication, relationship management, and stakeholder engagement skills.
• Ability to work independently, manages multiple client accounts, and travel frequently within Lagos and Ogun States.
• Proficiency in Microsoft Office Suite and CRM software is an added advantage.