Ongoing Recruitment at High Caliber Nigeria Limited

Description:

• We are looking for a dedicated and detail-oriented Food Quality Control Manager to join our team. In this role, you will be responsible for ensuring that all food products meet the highest quality and safety standards. You will oversee the entire production process, from raw material inspection to the final product, ensuring compliance with regulatory requirements and company policies. The ideal candidate will have a strong background in food science, quality assurance, and regulatory compliance, as well as excellent leadership and communication skills.

Responsibilities:

• Develop and implement quality control procedures and standards.
• Conduct regular inspections and audits of production processes.
• Ensure compliance with food safety regulations and company policies.
• Investigate and resolve quality-related issues and customer complaints.
• Collaborate with production and procurement teams to ensure quality materials.
• Maintain detailed records of quality control activities and findings.
• Stay updated on industry trends and regulatory changes.

Requirements: 

• Bsc/Hnd in Food science, Microbiology, or a related field.
• Proven experience in food quality control of about 5-8 years.
• Strong knowledge of food safety regulations and standards (e.g., HACCP, ISO).
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Attention to detail and a commitment to quality.
• Effective communication and interpersonal skills. Etc.

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Job Summary:

• Supervise and coordinate the activities of restaurant staff to ensure excellent customer service, maintain high-quality food and beverage standards, and achieve business objectives.

Key Responsibilities:

• Staff Supervision: Supervise restaurant staff, including servers, waiters, bartenders, hosts/hostesses, and kitchen staff.
• Customer Service: Ensure excellent customer service, responding to customer complaints and resolving issues promptly.
• Food and Beverage Quality: Maintain high-quality food and beverage standards, ensuring consistency and presentation.
• Inventory Management: Assist with inventory management, including ordering supplies and managing stock levels.
• Cash Handling: Manage cash handling procedures, including handling customer payments and operating a point-of-sale system.
• Restaurant Maintenance: Ensure the restaurant is clean, safe, and well-maintained, including coordinating repairs and maintenance.
• Team Collaboration: Collaborate with other supervisors and management staff to achieve business objectives and improve restaurant operations.

Required Skills:

• Strong leadership skills, with ability to motivate and supervise staff.
• Excellent customer service skills, with ability to respond to customer complaints and resolve issues.
• Good communication and interpersonal skills, with ability to interact with staff, customers, and management.
• Ability to manage time effectively, prioritizing tasks and ensuring efficient restaurant operations.
• High level of attention to detail, ensuring accuracy and quality in food and beverage preparation and presentation.

Education and Qualification:

• High School Diploma: High school diploma or equivalent required.
• Restaurant Experience: 2+ years of experience in the restaurant industry, preferably in a supervisory or management role.