Ongoing Recruitment at Artee Group

KEY RESPONSIBILITIES

• Handle customer complaints, ensure accurate transactions, and support with any other customer or cashier related responsibilities.

DUTIES AND RESPONSIBILITIES

• Clean the checkout area prior to start of work
• Collect, check and sign out your cash float for the day
• Identify promotions and events for the day with the help of Cash supervisor
• Ensure the cash register is in good working condition
• Ensure hygiene of workplace 
• Ensure the till rolls are sufficient
• Ensure merchandising units are full & ticketed
• Customer Service – positive attitude & Smile
• Ensure all goods are scanned
• Ensure the prices are correct
• Coordinate with the manager
• Customer feedback are passed on to manager
• Ensure sufficient change
• Follow end of day procedure
• Ensure all money collected are deposited with the strong room cashier before proceeding for break and before closure
• Have a good rapport with customers and co-employees

SKILL SET/COMPETENCIES

• Good organizational and interpersonal skills
• Good verbal and written communication skills and detail oriented
• Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules
• Able to handle many diverse tasks simultaneously and be able to work effectively
• Demonstrate ability to handle confidential and sensitive information
• Soft skills/personality: outgoing, meticulous, quick learner
• Demonstrate ability to handle confidential and sensitive information
• High level of integrity is a must have.

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KEY RESPONSIBILITIES

• Weigh flour and other ingredients to prepare dough according to specification
• Prepare and bake a variety of breads, pastries, and other baked goods
• Adjust oven temperatures to ensure proper baking
• Mix various ingredients to create fillings for cakes and pies 
• Recommend recipes to renew our menu and entice more customers 
• Monitor stock and place orders when there are shortages
• Ensure all equipment is cleaned and sanitized prior to use, and that all areas are clean and orderly
• Perform other duties as assigned by Supervisor/Manager
• Order and maintain inventory of baking ingredients and supplies as well as proper storage and refrigeration.
• Monitor inventory levels to ensure operational efficiency
• Maintain all bakery equipment and materials, as well as ensuring regulatory compliance
• Adhere to health and safety regulations 
• Ensure customer satisfaction
• Maintain equipment according to manufacturer’s specifications
• Maintain knowledge of sales trends and seasonal products
• Maintain recipe logs
• Meet production quotas and goals
• Stay up-to-date with industry trends and new baking techniques

SKILL SET/COMPETENCIES

• Good organizational and interpersonal skills
• Good verbal and written communication skills and detail oriented
• Good understanding of industry standards, document transmittal requirements. 
• Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules
• Ability to liaise well with professionals/regulatory officials
• Able to handle many diverse tasks simultaneously and be able to work effectively
• Demonstrate ability to handle confidential and sensitive information
• Able to make timely decisions in a high pressure environment. 
• Soft skills/personality: outgoing, meticulous, quick learner
• High level of integrity is a must have.

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KEY RESPONSIBILITIES

• A CCTV Operator is responsible for monitoring surveillance cameras and ensuring the safety and security of a designated area or facility. 
• Continuously monitor multiple CCTV cameras and video feeds in real-time.
• Identify and assess any unauthorized or suspicious activities, intrusions, or safety concerns
• Maintain situational awareness and respond promptly to potential security breaches
• Notify appropriate personnel, such as security officers, law enforcement, or emergency services, in case of suspicious or criminal activities.
• Follow established protocols and procedures for responding to various types of incidents, including emergencies, thefts, or safety hazards.
• Record and document all observed incidents, activities, and actions taken during the monitoring shift.
• Maintain accurate and detailed logs, including time, date and descriptions of events.
• Review previous night footage, report findings immediately to the store CSO and record the same details of incident for reference purposes.
• Communicate effectively with store CSO, Store Manager, security personnel, supervisors, and other team members using radio, phone, or other communication devices.
• Provide clear and concise information about ongoing incidents and observations.
• Ensure the proper functioning of CCTV equipment, including cameras, monitors, recording devices, and software applications.
• Report any technical issues or malfunctions to the Store CSO and Store Manager and further report to the IT department for timely resolution.
• Register all technical faults on the CCTV system on the log book.
• Collaborate with other security personnel and operations departments to enhance overall safety, security measures and response strategies.
• Adhere to company privacy policies, guidelines, and legal regulations related to surveillance.
• Handle sensitive and confidential information in a responsible manner.

SKILL SET/COMPETENCIES

• Strong supervisory and Communication skill
• Strong observation skill
• Customer Service Focus to ensure positive shopping experiences
• Ability to work under pressure
• Should be able to maintain good inter-personal relationship with co-employees and others
• Strong attentive to details, a creative thinker and a good team player
• Able to multi-task, and manage time effectively
• Demonstrate ability to handle confidential and sensitive information
• High level of integrity is a must have.

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JOB SUMMARY

• The HR Officer will oversee all human resources functions across VHIL locations within Lagos. This role involves recruitment, onboarding, policy enforcement, performance management, and HR analytics, coordinating training programs, managing staff attendance, welfare, handling queries, and overseeing general HR-related matters.

KEY RESPONSIBILITIES

Recruitment and Onboarding: 

• Collaborate with Business Manager to identify staffing needs, conduct interviews, assess candidates, and manage the entire onboarding process for new hires.

Policy Enforcement: 

• Ensure compliance with company policies and procedures across all locations. Implement and communicate HR policies in line with business goals.

Performance Management: 

• Oversee performance appraisals to evaluate employee performance, providing guidance and support to managers in addressing performance-related matters.

HR Analytics and Reporting:

• Utilize HR data to generate reports, and provide insights to drive informed decision-making.
• Prepare regular HR reports for management review.

Training Program Coordination:

• Organize and coordinate in-house training programs to enhance employee skills and knowledge.

Attendance Management:

• Monitor and manage staff attendance records and leave requests across locations.

Employee Welfare and Queries:

• Act as a point of contact for employee queries, concerns, and grievances.
• Facilitate resolution of employee issues in collaboration with relevant stakeholders.

General HR Matters:

• Oversee all other general HR-related activities, ensuring adherence to legal requirements and best practices.

KEY PERFORMANCE INDICATORS

• Time-to-Fill: Decrease time-to-fill without compromising candidate quality.
• Employee Turnover Rate: Maintain a low turnover rate by implementing retention strategies.
• Policy Compliance Rate: Maintain a high rate of policy compliance across all locations.
• Performance Evaluation Completion Rate: Ensure timely completion of performance evaluations for all employees.
• Absenteeism Rate: Reduce absenteeism by implementing strategies to improve attendance.
• Employee Satisfaction and Engagement: Maintain or improve overall employee satisfaction and engagement scores throughout employee lifecycle.
• HR Metrics Reporting Accuracy: Ensure precise and timely reporting to aid decision-making.
• Quick TAT on Staff requests (e.g Confirmation, leave, loan, IOU etc).
• Training & Development- Designing Effective Training Plan and Strategies to increase employee efficiency and motivation. Not less than 80% achievement of Training Plan.
• Manpower Adequacy level-Ensuring 100% utilization of budgeted manpower.

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KEY RESPONSIBILITIES

• As a refrigeration and Air Conditioner technician, you will be responsible for processing and completing work orders, installing new refrigeration systems, troubleshooting mechanical failures, and performing equipment maintenance. You may also be required to advise on equipment upgrades and alternate cooling units.
• Processing and completing work orders on appsheet.
• Reading and interpreting blueprints and compliance schematics of building and schematics.
• Installing climate control systems, refrigeration units, and beverage equipment.
• Observing and testing newly installed systems.
• Troubleshooting refrigeration equipment failures.
• Maintaining stock levels in collaboration with store man
• Replacing worn seals, outer shells, and worn-out motors.
• Informing Maintenance manager of repair costs and alternate cooling options.

SKILL SET/COMPETENCIES

• High school diploma or relevant qualification recognized by the company.
• Previous experience as a refrigeration technician.
• HVAC certification.
• Braising and soldering skills.
• Knowledge of local building codes.
• Ability to read and interpret refrigeration, building and compliance schematics.
• Advanced mechanical and diagnostic skills.
• Ability to work outdoors in extreme weather conditions.
• Physically fit and able to lift heavy equipment.
• Ability to work in sub-zero conditions.
• Ability to multitask in all aspects of the department.
• Perform general housekeeping and ensure all work stations are left clean and tidy.
• Should be able to able to maintain good communication and inter-personal relationship with co-employees and others
• Must be dependable, attentive to details, a creative thinker and a good team player
• Should be able to think` out of the box, innovative and possess problem solving ability