Job Openings at Acomms Media Limited

Responsibilities

• Manage office supplies stock and place orders
• Prepare regular reports on expenses and office budgets
• Maintain and update company databases
• Organize a filing system for important and confidential company documents
• Answer queries by employees and clients
• Update office policies as needed
• Maintain a company calendar and schedule appointments
• Book meeting rooms as required
• Distribute and store correspondence (e.g. letters, emails and packages)
• Prepare reports and presentations with statistical data, as assigned
• Arrange travel and accommodations
• Schedule in-house and external events

Customer Service Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Ordinary National Diploma (OND); additional qualifications in Office Administration are a plus
• Proven work experience as an Administrative Officer, Administrator or similar role
• Solid knowledge of office procedures
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• Attention to detail.

Salary
N40,000.00 per month.

go to method of application »

Job Description

• Patients registration
• File records and transfer across branches
• Collation data records – Patients
• Check patient’s eligibility with HMOs
• Book patient’s appointment
• Collation of daily patient’s diagnosis
• Receive incoming calls
• Pick up medication from pharmacy in the absence of the nurses
• Follow up on medical reports from admin

Responsibilities
Optical:

• Attend to patient’s enquiry for glasses and contact lens
• Assist in frame selection for patients
• Selection of new frames from suppliers
• Supervision/restocking of Frames and accessories on the shelf and gallery
• Lens and contact lens ordering
• Collation patient’s records - Optical
• Preparation of optical bills for patients
• Follow up with Doctors and technicians (Lens marking, high prescription orders)

Cashier:

• Receive cash payments
• Preparation of HMO billings and filing of claim forms
• Call HMOs for approval
• Liaise with Account Officer for end of day sales and records
• Pick up medication form pharmacy in the absence of the nurses

Patients Communication:

• Patients satisfactory survey feedback
• Monthly report Collation – Optical
• Inform patients of their ready glasses.

Requirements

• Candidates should possess a Bachelor's Degree with 1 - 6 years work experience.

Salary
N80,000.00 per month.