Numerous Jobs At Arik Air

Job specifications:

• Develop, implement and maintain Cargo Operation.Manual and quality control documentation.
• Ensure safety, security and quality standards defined by regulatory authorities and company procedures.
• Organize regular liaison with station managers on cargo operations issues in their stations.
• Carry out quality and safety audits of Cargo.

Operations

• Analyze daily and weekly cargo performance.
• Take necessary steps to improve performance safety and security of cargo operations.
• Facilitate necessary administrative requirements to ensure smooth passage of imports/exports.
• Ensure Dangerous Goods compliance is maintained in all areas.

Requirements:

• Bachelor's degree or HND in any discipline,
• Certificates in Cargo Management.
• Proven experience as a Cargo Manager with a 5 year minimum experience.
• Extensive knowledge of Cargo Operations, Cargo Security. Aviation and Air Cargo rules and regulations

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Job specifications:

• Over see direct day-to-day operations and service delivery of the member services centre to ensure total customer satisfaction.
• Development and implementation of systems, KPI's, service level agreements and process quality improvements with manager.
• Manage the member services operation which includes membership, registration, and information dissemination.
• Ensure that all membership records, communication and product orders processed by member Service staff within required times.
• Monitor and optimize the performance and productivity of the Member Service staff and all areas related to member services, provide ongoing feedback and training to ensure quality service.

Requirements:

• 3 to 5 years experience in similar job role while a University Degree would be of advantage.
• Knowledge of principles, practices and techniques of operations.
• Be creative, detail orientated and self-motivated.
• Must be fully computer system literate, preferably with prior experience of knowledge of the implementation of customer loyalty programmes.
• Knowledge of systems used in the Reservation
• Department would be an advantage.
• Good project management skills.

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Job specifications:

• Compile and manage partnership strategy plan
• Partner Audit/preliminaries: Assessment of potential partners upon the basis of win win and best fit with the airline's objectives.
• Source new major partnerships, at least 4 PA
• Responsible for revenue targets by partner.
• Responsible for the membership benefits, functional and revenue growth of international partnership marketing for the programme.
• Implementing marketing plans with existing partners for cross marketing opportunities.
• Ongoing Partner Evaluation: Provide regular evaluation of the commercial benefit that is derived from the programme's partner marketing partnerships.
• Prepare and implement and undertake partner evaluation guidelines
• Creation and implementation of reward only partnerships

Requirements:

• Partnership experience gained in a service industry such as Banking/financial services marketing. Preferable 5 Years experience
• Be creative, detail orientated and self-motivated.
• Must be fully computer literate, preferably with prior experience of knowledge of the implementation of customer loyalty programmes.
• Good project management skills.

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Job specifications:

• Ensuring efficient operation of member services centre.
• Ensuring enhancing member awareness by handling accurate information relating to the programme.
• Ensuring seamless member experience by handling of member queries & grievances. 
• Efficient handling of members who have not received member pack.
• Ensuring pre-flight check to identify members scheduled to travel & circulation of the same to all airports.
• Ensuring availability of coded membership forms/collateral/branding and overall programme ownership at station

Requirements:

• 3 to 5 years experience in similar job role while a University Degree would be of advantage.
• Knowledge of principles, practices and techniques of operations.
• Positive Attitude, Excellent communication in oral/written English,.
• Knowledge of systems used in the Reservation
• Department would be an advantage.

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Job specifications:

• Work closely with Manager Partnerships todevelop and implement business strategies and marketing plans to promote FFP partners (Airline and Non airline, Lifestyle and Financi.als ) to:

-Introduce revenue streams and increase
-Help reduce mileage liability by introducing promotions and various ventures.
-Build loyalty and base increase by strategic partnerships.

• The Officer will ensure that the partnerships are set up as per agreed timelines including contractual signoffs and operational setup.

Requirements:

• Experience in Loyalty Marketing and/or Partnership Management with a multinational customer and partner base.
• Excellent communication, analytical and negotiation skills.
• Product development experience gained in leisure industry is an advantage.
• Experience in account or project management with a strong attention to detail.
• Ability to work closely with allied functions such as Systems, Marketing, Operations and external functions such as Contracts/Legal.
• Applicants are required to hold a Marketing
• Management degree or equivalent, with minimum of 3 years of airline Partnership
• Management or Loyalty Marketing.

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Job specifications:

• Issue FFP billing adjustments,' track, process and complete third-party invoices and ensures successful monthly close cycle
• Mail and validate refund checks for partners.
• Contact customers in relation to their payment inquiries
• Follow up on any declined credit card
• Establish controls and ensures the quality and integrity of the client billing process
• Overall management of the firm's billing function and personnel

Requirements:

• A university degree or equivalent certification
• 3 to 5 years of experience in similar job role
• Knowledge of systems used in the Reservation Department
• Must have strong understanding of software applicable to the billing function
• Must have excellent analytical, organizational, interpersonal and presentation skills
• Proficient in the use of Microsoft Word and Excel

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Job Specifications:

• Liaison between client, IT, loyalty management team and off-site Employer Service Delivery team.
• Prepare 'Service Proposal Documents' anreview Change Requests for programme developments and enhancements.
• Develop and map operational process updates and enhancements for programme operation.
• Assist Marketing & Communications ioverseeing successful delivery of programme materials from an operations perspective. (e.g. set-up of collateral, liaison with IT on SMS and Email delivery. etc.)
• Assist Partnership Manager with the operational set-up for new partners (Le. stock processes, system interface liaison with IT, redemption process development, etc.)

Requirements:

• 3 to 5 years of experience in similar job role while a university degree would be of advantage
• Excellent communication, analytical and negotiation skills
• A self-starter that can take a project from concept to delivery.
• Good communication skills with an ability to meet with programme partners and managers at all levels.

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Job specifications:

• Install, configure, and support Jocal Area Network (LAN), wide area network (WAN) for outstations.
• Monitor Systems to ensure their network availability to all users and perform necessary maintenance to support optimal availability
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Handles all IT support issues

Requirements:

• Sciences/Engineering degree
• 5 years working experience
• Service Level Agreement management, experienced staff manager
• ITIL Certificate
• Aviation IT support experience (a plus)