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  • Posted: Oct 24, 2013
    Deadline: Nov 7, 2013
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  • Arik Air is a wholly-owned Nigerian airline with a commitment to the people of Nigeria to deliver new standards in aviation. We were founded in 2002 as the vision of Sir Arumemi-Ikhide, a leading and well-respected Nigerian businessman who understood that if business was to succeed, there needed to be efficiency and quality of service. He had spent many y...
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    D. OFFICER, MEMBER SERVICES

    Job specifications:

    • Ensuring efficient operation of member services centre.
    • Ensuring enhancing member awareness by handling accurate information relating to the programme.
    • Ensuring seamless member experience by handling of member queries & grievances. 
    • Efficient handling of members who have not received member pack.
    • Ensuring pre-flight check to identify members scheduled to travel & circulation of the same to all airports.
    • Ensuring availability of coded membership forms/collateral/branding and overall programme ownership at station

    Requirements:

    • 3 to 5 years experience in similar job role while a University Degree would be of advantage.
    • Knowledge of principles, practices and techniques of operations.
    • Positive Attitude, Excellent communication in oral/written English,.
    • Knowledge of systems used in the Reservation
    • Department would be an advantage.

    Check how your CV aligns with this job

    Method of Application

    Interested candidates should send their detailed CV and applications to aviationgroundoperations@arikair.com  (for position A); aviationcommercial@arikair.com  (for positions B, C, D, E, F, and G) and aviationadmin@arikair.com  (for position H). The subject of the email should be the position they are applying for. Application closes two weeks after this publication.

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