Job Roles at CIG Motor Ltd

Job Summary: 

• The Marketing Associate provides hands-on support for daily marketing activities, assisting with campaign execution, coordination, reporting, and on-ground roll-outs. The role supports the marketing team in delivering timely, accurate, and well-executed marketing initiatives across multiple channels.

Key Responsibilities:

• Assist in the execution of marketing campaigns and promotions across ATL, BTL, and digital platforms.
• Support coordination of creative requests, production timelines, printing, distribution, and installation of marketing materials.
• Work with Sales and Dealership teams to deploy showroom toolkits and promotional collateral.
• Support basic community management activities, including content posting coordination and escalation of feedback.
• Maintain and update marketing trackers such as campaign calendars, vendor trackers, and deliverables logs.
• Support simple reporting including weekly activity updates, campaign summaries, and execution feedback.
• Provide on-ground support during events, activations, and promotional roll outs.

Requirements

• 2–3 years’ experience in marketing support, coordination, or related roles.
• Strong organizational skills with attention to detail.
• Willingness to work with vendors, printers, and activation teams.
• Good written and verbal communication skills.
• Basic proficiency in PowerPoint and Excel/Google Sheets.

KPIs

• Timely support of campaign and activation execution.
• Accuracy of marketing trackers and reports.
• Quality support during activations and on-ground roll-outs.

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Job Summary:

• The Aftersales Finance Manager is responsible for financial control, profitability, and compliance across aftersales operations including service workshops, spare parts, warranty, and customer service activities. The role ensures accurate costing, revenue optimization, budget control, and strong financial governance to support business growth and customer satisfaction.

Key Responsibilities:

Financial Management & Control

• Manage end-to-end financial operations of aftersales, service, and parts departments.
• Monitor and analyze aftersales revenue streams (labor, parts, accessories, service contracts).
• Ensure accurate cost allocation, margin analysis, and profitability reporting.
• Prepare monthly management accounts and variance analysis for aftersales operations.
• Enforce internal controls to prevent revenue leakage and financial loss.

Budgeting & Forecasting

• Develop and manage aftersales budgets and forecasts in collaboration with operations teams.
• Track actual performance against budget and recommend corrective actions.
• Support pricing strategies for service labor rates, spare parts, and value-added services.

Warranty & Claims Management

• Oversee OEM warranty claims accounting, reconciliation, and recovery.
• Ensure timely submission and follow-up of warranty claims to manufacturers.
• Monitor warranty provisions, recoveries, and aging.

Inventory & Parts Finance

• Supervise financial controls over spare parts inventory, including valuation, slow-moving items, and obsolescence.
• Support stock optimization and inventory turnover improvement.
• Conduct periodic stock audits and reconciliations.

Compliance & Reporting

• Ensure compliance with IFRS, tax regulations, OEM requirements, and company policies.
• Coordinate audits related to aftersales financial activities.
• Support PAYE, VAT, and withholding tax compliance as it relates to aftersales transactions.

Business Partnering & Decision Support

• Act as a finance business partner to Aftersales Managers and Service Heads.
• Provide financial insights to support operational efficiency and customer profitability.
• Participate in process improvement initiatives and digitalization of aftersales finance.

Team Leadership

• Supervise and develop aftersales finance staff.
• Set performance targets, conduct appraisals, and build a high-performance team.

Key Performance Indicators (KPIs)

• Aftersales gross margin
• Revenue leakage reduction
• Warranty recovery rate
• Inventory turnover and obsolescence
• Budget variance control
• Timeliness and accuracy of financial reports

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Professional qualification: ICAN, ACCA, CPA (mandatory or strong advantage)
• Minimum 8 years of finance experience, with at least 2 years in a managerial position
• Automotive aftersales or dealership operations is a plus
• Strong knowledge of automotive service, parts, and warranty processes

Skills & Competencies

• Strong financial analysis and reporting skills
• Deep understanding of automobile aftersales business models
• Advanced Excel and ERP/DMS experience (e.g., SAP, Oracle, Autoline, CDK)
• Excellent stakeholder management and communication skills
• High integrity, attention to detail, and commercial mindset

Behavioral Competencies

• Results-driven
• Strong business acumen
• Proactive problem-solver
• Collaborative and customer-focused

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Job Summary: 

• The Marketing Manager is responsible for planning, coordinating, and overseeing the execution of marketing campaigns, brand activations, and promotional initiatives across ATL, BTL, and digital channels. The role ensures strong alignment between marketing strategy and business objectives, manages execution teams and vendors, and delivers consistent brand experiences across all touchpoints.

Key Responsibilities: 

• Lead the planning and end-to-end execution of integrated marketing campaigns and promotions across ATL, BTL, digital, and experiential channels.
• Translate business and sales objectives into clear marketing execution plans, timelines, and deliverables.
• Supervise and coordinate marketing executives/associates to ensure timely and high-quality campaign delivery.
• Manage creative development workflows, including briefing agencies, approving concepts, overseeing production, and ensuring brand compliance.
• Collaborate closely with the Sales team to design and deploy showroom toolkits, promotional materials, and on-ground activations.
• Oversee vendor management, including printers, fabricators, media partners, event teams, and other third-party suppliers.
• Monitor campaign performance, review execution quality, and provide insights, learnings, and recommendations for improvement.
• Ensure accuracy and consistency across marketing trackers, campaign calendars, and brand asset repositories.
• Coordinate with digital teams to ensure campaign alignment across social media, and online promotions.
• Prepare structured marketing reports for management, highlighting campaign outcomes, effectiveness, and next steps.

Requirements

• 5–8 years’ experience in marketing execution, brand management, or integrated marketing roles.
• Proven experience managing campaigns, vendors, and cross-functional stakeholders.
• Strong project management, coordination, and execution skills.
• Solid understanding of ATL, BTL, digital marketing, and on-ground activations.
• Excellent communication, presentation, and stakeholder management skills.
• Strong proficiency in PowerPoint and Excel/Google Sheets.

KPIs

• Successful delivery of marketing campaigns on time and within budget.
• Quality and consistency of brand execution across all channels.
• Vendor performance and execution efficiency.
• Campaign performance insights and reporting quality.