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  • Posted: Sep 22, 2021
    Deadline: Oct 30, 2021
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    Edgewood consulting is a management consulting and talent development firm registered in Nigeria to provide cutting - edge and value - added advisory, performance improvement, learning improvement, human resources management, restructuring turnaround management and market development research services.
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    Learning Consultant

    Location: Gbagada, Lagos
    Division: Learning Department
    Reports To: Managing Partner

    Duties and Responsibilities

    • Coordination, development, and administration of pre-and post-training activities, including testing, certification, and coaching/reinforcement efforts in support of knowledge transfer and skill development.
    • Schedule and coordinate training classes to ensure knowledge areas are delivered by identified timelines.
    • Build and maintain effective business relationships with clients and prospects.
    • Maintain expert knowledge of training programs and systems usage.
    • Responsible for developing consistent and positive client/learner interactions.
    • Gather feedback from trainees and trainers after each session.
    • Recommend and develop solutions to improve any findings from all customer data sources.
    • Diagnose learning issues that will help people do better and assist clients in measuring and enhancing training results.
    • Update curriculum database and training records.
    • Build and update a robust knowledge bank for various training areas.
    • Managing learning products and solutions for corporate clients.

    Education

    • Bachelor’s degree qualification.
    • Chartered Institute of Personnel Management of Nigeria (CIPM).

    Experience:

    • 4 - 6 years experience working in a training and/or consulting firm.

    Competencies:

    • Communication Skills
    • Business Development / Networking Skills
    • Project Management Skills.
    • Problem Solving Skills.
    • Facilitation and Presentation Skills.
    • Customer Engagement Skills.
    • Business Knowledge.
    • Social Media Skills.
    • Business Writing Skills

    go to method of application »

    Ice Cream Supervisor

    Location: Arepo, Ogun

    Job Description

    • The ideal candidate is a service-minded professional that possesses a passion for ice cream and is excited to help develop a new venture.
    • The Ice cream Supervisor will be responsible for the day-to-day operations of the shop, coordinating, scheduling, supervising, directing business in the shop

    Duties and Responsibilities

    • Provide prompt and courteous service to all customers, encouraging the guest to return again to generate repeat business. Greet all customers in a friendly and welcoming manner.
    • Fulfil customer requests with ice cream purchases.
    • Prepare and serve all offered ice cream recipes.
    • Record customer orders into the POS System.
    • Identify customer issues/complaints and take necessary steps to correct them.
    • Perform returns and special transactions through the POS System.
    • Keep the ice cream shop stocked with all necessary items.
    • Clean and organize the ice cream shop when necessary.
    • Notify management of all customer issues.
    • Enforce a clean and tidy work environment.
    • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for other members of the Team.
    • Open and close the store as needed.
    • Follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all employees
    • Adhere to and enforce all standard operating procedures in compliance with company policy, health and food handling safety regulations.
    • Work with the staff to ensure Ice Cream recipes are followed properly to ensure a consistent product. Over-pouring/over-scooping is not occurring and portion control is being followed; address issues if they are found.
    • Train new staff and ensure ongoing staff training to maintain service standards.
    • Be an expert at all employee duties to ensure you are “leading by example” in all that you do. Follow the mentality that there is ‘always something to do’ and train productivity.
    • Ensure the proper image is being maintained with respect to grooming and uniform standards.
    • Perform all other duties as directed by immediate supervisors.
    • Make suggestions for improvements in overall operations with an emphasis on increasing customer satisfaction, revenues as well as reducing costs.

    Qualifications

    • Ordinary National Diploma qualification.
    • 1 year experience as supervisor

    Job Requirements:

    • Maintains positive company morale and professional attitude.
    • Friendly and outgoing manner with the public.
    • Ability to manage multiple situations simultaneously.
    • Must be organized and possess strong problem solving skills.
    • Ability to plan and prioritize work-load.
    • Can physically, mentally and emotionally handle long periods (6 – 8 hours) of customer service.
    • Flexible schedule required including evenings, weekends and holidays Must be passionate about the job with a desire to increase revenue.

    go to method of application »

    Sales Executive (Real Estate / Properties)

    Location: Ajah, Lagos

    Job Description

    • Our client is recruiting for a goal-driven Business Development Manager (Real Estate / Properties), capable of driving the business towards achieving the targeted bottom line.

    Duties

    • Builds market position by locating, developing, defining, negotiating, and closing business relationships.
    • Proactively initiate and engage sales calls to new prospects.
    • Determine new opportunities by analysing business needs.
    • Identifies, evaluates and pursues potential key sales prospects.
    • Real estate sales; ensures marketing, analysis, due diligence, and legal documentation.
    • High level engagement with management team as regards business research, strategy, analysis and development.
    • Development of annual sales goals.
    • Ensures the achievement and completion of monthly targets.
    • Formulate market analysis and deliver accurate business reports.
    • Close new business deals by coordinating requirements; developing and negotiating contracts.
    • Locates potential business deals by contacting potential customers; discovering and exploring opportunities.
    • Protects organization's value by keeping information confidential.
    • Interface with existing strategic customers to solidify mutual expectations of performance and growth.
    • Build referral and lead generation network.

    Education, Experience & General Requirements

    • Bachelor’s Degree in Marketing or a relevant field of study.
    • Minimum 3 years of Business Development/ Sales experience in the real estate industry.
    • Strong client relationship management skills.
    • Excellent negotiation skills.
    • Have a desire to make a significant contribution to a rapidly growing organization.
    • Market research experience.
    • Proven ability to work as a part of a team and independently.
    • Superior presentation and excellent oral and written communication skills.
    • Female candidates are strongly encouraged to apply, and will be preferred.
    • Candidates should live around Ajah and its environs.

    Key Skills & Competencies:

    • Leadership Skills.
    • Prospecting Skills
    • Sales Planning
    • Networking Skills.
    • Market Knowledge.
    • Presentation Skills.
    • Negotiation Skills.
    • Professionalism

    Method of Application

    Interested and qualified candidates should send their CV to: edgewoodrecruitment@yahoo.com using "Learning Consultant" as the subject of the mail.

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