Latest Jobs at Interswitch

The Lead SOC Incident Response Analyst will be responsible for driving and maturing the organization’s cyber incident response program. This role ensures timely detection, investigation, containment, and recovery from security incidents across cloud and on-premise environments.

Responsibilities

• Drive the organization’s security incident response program, ensuring the detection, analysis, containment, eradication, and recovery from cyber incidents across cloud and on-premise environments.
• Lead and support a team of security analysts and engineers during active investigations and escalations.
• Develop and continuously refine incident response playbooks, ensuring alignment with MITRE ATT&CK and NIST 800-61 standards.
• Coordinate cross-functional incident response activities with IT, Engineering, Legal, Compliance, and Communications teams.
• Conduct root cause analysis and post-incident reviews to identify control gaps, recommend mitigation strategies, and track long-term remediation.
• Implement threat intelligence correlation and alert enrichment to improve detection fidelity and reduce response time.
• Maintain the organization’s incident register and deliver executive-level reporting on incident trends, KPIs, and risk reduction outcomes.
• Drive tabletop exercises and red/blue team simulations to strengthen preparedness and response capabilities.
• Collaborate with security engineering teams to improve detection and automate common triage workflows.

Role Requirements

• Bachelor’s degree in Computer Science, Information Security, or related field (advanced degree or equivalent experience is a plus).
• 7+ years of hands-on experience in SOC operations, cyber incident response, or threat detection (with at least 2 years in a senior or lead capacity).
• Strong knowledge of incident response lifecycle (detection, analysis, containment, eradication, recovery) across cloud and on-prem environments.
• Deep familiarity with industry frameworks (MITRE ATT&CK, NIST 800-61).
• Proven ability to lead and coordinate cross-functional incident response efforts with IT, Engineering, Legal, and Compliance teams.
• Proficiency with SIEM, SOAR, EDR, and threat intelligence platforms; ability to enrich alerts and reduce response times.
• Skilled in log analysis, malware/network forensics, and root cause analysis.
• Experience developing and executing tabletop exercises, simulations, and playbooks.
• Excellent communication skills with a track record of preparing executive-level reports and delivering clear incident insights.
• Professional certifications preferred: GCIH, GCFA, GNFA, CISSP, CISM, OSCP, or equivalent.

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Job Purpose

The Brand Designer supports the Senior Brand Designer and the creative team in executing design tasks and projects that contribute to the company's visual and messaging identity. Working under supervision, they assist in creating visual assets for digital platforms and marketing materials, ensuring alignment with brand guidelines and standards. Their role involves learning and applying design principles, typography, color theory, and composition to produce high-quality design work that reflects the brand's ethos.

Responsibilities

Visual Identity Support:

• Assist in the creation and management of the company's visual identity elements under supervision.
• Output: Support in maintaining a visual identity manual for consistency in branding materials.

Creative Execution and Learning:

• Execute design tasks and projects under guidance, learning from senior team members.
• Output: Contribute to delivering design work aligned with the brand's ethos and standards.

• Marketing Material Design:

• Support in designing marketing and communication materials, ensuring they align with brand guidelines.
• Output: Assist in producing creative materials across digital and print platforms.

Collaboration and Learning:

• Collaborate with different teams to understand brand consistency requirements and company initiatives.
• Output: Participate in establishing communication channels for consistent brand representation.

Learning and Adaptation:

• Stay informed about industry trends and learn from senior team members about design innovations.
• Output: Contribute ideas and learn how to apply trend-informed strategies in design work.

Tasks

Assist in Design Strategy Implementation:

• Support senior designers in implementing design strategies by executing design tasks and projects according to established strategies.
• Collaborate with the creative team to ensure alignment with design direction and brand objectives.

Design Review and Iteration:

• Participate in design reviews led by senior designers, offering input and feedback on designs to refine and improve quality.
• Assist in iterating on designs based on feedback and requirements from stakeholders.

Attend Team Meetings and Contribute Ideas:

• Attend team meetings to understand project briefs, timelines, and deliverables.
• Contribute creative ideas and suggestions during brainstorming sessions and collaborative discussions.

Support in Project Planning and Execution:

• Assist senior designers in project planning, including organizing tasks, setting timelines, and allocating resources effectively.
• Execute design tasks within project timelines, ensuring adherence to quality standards and brand guidelines.

Communicate with Internal Stakeholders:

• Communicate project progress and updates to internal stakeholders under the guidance of senior designers.
• Seek clarification on design requirements and feedback from stakeholders as needed.

Contribute to Brand Guidelines Adherence:

• Follow established brand guidelines and standards while working on design projects.
• Seek clarification from senior designers or brand managers to ensure compliance with brand requirements.

Assist in Quality Control Checks:

• Conduct quality checks on design deliverables to ensure accuracy, consistency, and alignment with project requirements.
• Assist in resolving design issues and refining designs based on quality control feedback.

Behavioural Competencies

• Collaboration and Teamwork
• Learning and Adaptation
• Attention to Detail
• Problem-Solving Skills
• Emotional Intelligence
• Continuous Learning

Technical Competencies

• Basic Visual Design Skills
• Understanding of Branding Principles
• Digital Design Basics
• Familiarity with Marketing and Advertising Concepts
• Basic Project Management Understanding
• Trend Awareness (Learning)
• Basic Multimedia Design Understanding

Education

• Bachelor’s Degree/Equivalent:
• Common fields of study include Architecture, Human-Computer Interaction, Marketing, Industrial Design, Computer Science, or a related field.
• This provides a foundational understanding of human behavior, research methods, and business principles.

Specialized Certifications (optional but beneficial):

• Certifications in areas like UX Design, Marketing, Design, Agile Methodologies, or Project Management can enhance a candidate's profile.
• They demonstrate a commitment to staying current with industry trends and methodologies.

Continuing Education:

• Continuous learning through workshops, seminars, and online courses in subjects like data science, user experience design, and product management strategies is beneficial.
• This shows an ongoing commitment to keeping skills and knowledge up-to-date.

Experience

• 5+ years of relevant experience. This duration allows for foundational learning and practical application of design principles in real-world projects.
• Basic understanding of design principles, including typography, color theory, layout, and composition, gained through academic coursework or internships.
• Experience with design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools, demonstrating proficiency in creating visual assets.
• Exposure to brand design, including assisting in the creation of visual elements for digital platforms and marketing materials, under the guidance of senior designers.
• Collaboration skills, working effectively within a creative team, following design briefs, and contributing ideas to projects.
• Interest in learning multimedia design, including motion graphics, interactive design, and video production, to enhance skills and capabilities.
• Basic client interaction skills, participating in client meetings, understanding project requirements, and assisting in presenting design concepts.
• Awareness of brand guidelines, adhering to established brand standards and guidelines while contributing to maintaining brand consistency.
• Willingness to learn and adapt, staying updated with design trends, software updates, and industry best practices through self-learning and training opportunities.

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Job Purpose

To conduct user research, such as interviews and surveys, and use that information to create visual representations such as sitemaps, user flows, and customer journey maps, as well as design elements such as wireframes, mockups, and prototypes. Additionally, to create a positive user experience by designing the overall functionality of the product or service and iterating upon it using user-centred design thinking principles.

Responsibilities

• Conducting user research to understand the needs and pain points of users and using this information to inform the design of new products and services.
• Creating low-fidelity and high-fidelity prototypes to test and iterate on new product concepts, in collaboration with other members of the lab team.
• Conducting user testing to validate product concepts and ensure that they meet the needs and expectations of users.
• Collaborating with other members of the team, including engineers, product managers, and business strategists, to ensure that UX design is integrated throughout the product development process.
• Developing a design strategy that aligns with the overall goals and objectives and ensures that the user experience is at the forefront of all product development activities.
• Providing leadership and guidance to other UX designers, mentoring and coaching them to develop their skills and capabilities.
• Staying up to date with the latest design trends and technologies, and actively contributing to innovation efforts by proposing new ideas and approaches to improve the user experience of products and services.

Behavioural Competencies

• Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.
• Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
• Operates effectively, even when things are not certain or the way forward is not clear. For example, learns about changing priorities and responds appropriately. Connects with appropriate individuals to gain direction. Takes steps forward, even when details are unknown.
• Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, shows a clear desire to learn and questions others to gain new knowledge. Deals appropriately with first-time or unusual problems; seeks relevant guidance and support. Learns from mistakes.
• Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Creates new and better ways for the organization to be successful. For example, demonstrates openness to new ideas and ways of looking at things; suggests new and useful ideas or solutions. Learns innovative methods, tools, and technology and applies them to work tasks.
• Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.
• Holds self and others accountable to meet commitments. For example, holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.
• Makes good and timely decisions that keep the organization moving forward. For example, seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.
• Relates openly and comfortably with diverse groups of people. For example, maintains an open, friendly, and accepting demeanor when interacting with others; starts conversations and builds rapport; listens attentively and responds non-defensively when given advice, instruction, or critical feedback.

Education

• General Education
• BSc. Computer Science or related field of study from an accredited University.

Experience

• General Experience
• At least 4 years’ experience in User Experience Design.
• Development and execution of Product Experiences to achieve Problem-Solution-fit.
• 2 years’ experience in Design Thinking Practices