Latest Vacancies at Workforce Group

Reporting to: Project Delivery Senior Manager
Department: Group Technology / Solution Delivery

Job Purpose

• Oversee and manage a portfolio of BAU & other approved projects of varying sizes from initiation through delivery to stakeholders and/or customers.
• Provide oversight of job responsibilities and mentor project managers.
• Support Delivery Management Head & remove any road blocks by coordinating between departments/stakeholders and managing risk of any deviations or scope changes.
• Improve the project management process through robust daily management of projects and improvements in standard work (templates, process etc.)
• Acts as 1st level escalation and customer interface by facilitating team meetings to include tracking and managing action items to meet client deliverables as well as distributing regular status reports to the head of project delivery manager / PMO.

Job Accountabilities

• Deliver projects against the agreed time, cost and quality metrics
• First point of contact for clients for the projects under hisher scope of management and delivery
• Responsible to assist project managers for the delivery of solutions to meet the project objectives using the appropriate project management methodology.
• Timely and quality reporting of project status, plans, milestones, risks and action plans required to ensure delivery.
• Communication with stakeholders (internal and external) to facilitate project delivery and ensure delivery against project KPIs.
• Work collaboratively with the Client Manager, Business Analysts, Project Managers and internal teams to understand customer needs, facilitate solution, and support project manager to deliver client project.
• Matrix-managing a multidisciplinary team.
• Setting up and leading project SteerCo’s as and when required for the projects within their scope.
• Sharing and re-applying skills and knowledge and bringing in best practice.
• In case of escalation, clear stakeholder requirements & agreed with all parties – vendors, client and NI group.
• Developing talent as well as succession planning in team.
• Active participation in the Agile delivery process through planning and prioritization of work breakdown structures, milestones planning and supporting a continuous improvement cycle
• Performs other related duties as requested by the company.

Experience / Skills Required
Education:

• Degree level from a recognized university in computer science or relevant subject in technology or relevant field of study.
• PMP or Prince2 certification (Preferred).

Language:

• Very Good command of English language (Listening, Speaking, Reading and Writing) or equivalent to Upper Intermediate level.
• French language proficiency is a plus.

Experience Type:

• 6+ years of professional experience, specifically in the cards and payments domain.
• In-depth knowledge of project management techniques, tools and processes and detailed understanding of Project Management Methodology.
• Management of portfolio of client delivery & critical projects.
• Ad hoc supervision required by exception. Escalation to client, internal to NI group to be directly managed.
• Fully empowered and experienced to manage the client from CEO, across both business and technical teams.

Job Specific Skills:

• Very good oral/written communication and interpersonal skills for effective collaboration with clients.
• Arabic to be either first or second language.
• Proficient with the Microsoft Office Suite and Project Management frameworks.
• Experience with Visio, MS Project and SharePoint, desired.
• Project Management experience.
• Able to influence others without having to invoke direct authority.
• Ability to work effectively in a team and matrix environment.
• Excellent analytical & Presentation skills.
• Payment scheme related process.
• Cost tracking, reporting and overall financial tracking of a unit.
• Added advantage Skill - Knowledge of the below Systems (Preferred):
  • ATM
  • Card Management Solution
  • POS
  • Card personalization
  • Payment Scheme processes (VISA, MasterCard, AmEx, etc…)

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Reports to: VP Sales

Job Summary

• The Senior Cyber Security Pre-Sales is responsible for providing technical solutions presentation and technical proposal to new, existing customer and Prospect across multiple Industries and in any country of Africa.
• These activities provide value to the business by delivering professional services to the clients, increasing Sales efficiency and meeting targets.
• All job descriptions are a general guideline, other duties as required may be included by the Management.

Duties and Responsibilities:

• To attend meetings with potential Clients (Various countries) to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Able to travel across Africa to attend technical meetings and sales meeting with the VP Sales.
• Provide technical solutions in a professional manner and to agreed timeframes.
• Create and confidently deliver technical presentations internally and externally.
• Deliver training on solutions and provide product support to channel partners and internal stakeholders.
• Create internal design configuration documentation including network diagrams with technical explanations.
• Support RFP/bid on a technical level to support sales process.
• Work with Product Management to feedback on issues with current products and provide input around new products.
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
• Perform technical development for bespoke solutions as part of a design and development framework.
• Able to understand business drivers and risks involved to the customer.
• Provide accurate and timely management information, to include-activity reports, bid reviews, project forecasts, KPI’s.
• To structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients of using CyberSOC proposition.
• To assume responsibility for running a bid/rfp team, where relevant.
• Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery.
• Ability to demonstrate CyberSoc products and technologies effectively to audiences of varied technical knowledge.

Qualifications

• Degree in Computer Science, Engineering or IT related discipline
• Experience: Minimum of 4 years relevant experience in Presales

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Reports to: Marketing Manager
External Interactions: Newspaper/ News websites / Social Media / Tribe platform

Job Summary

• We are looking for a qualified Community manager to join our marketing team.
• He/She must have exceptional oral and written communication skills and can develop engaging high-quality content.
• He/she is responsible for research topics and developing interesting articles, posts, whitepaper that will generate community trends via mass public news websites, printed newspapers, social networks channels and community platform to build a community of followers, handle support questions, and increase engagement.
• Additionally, He/She should be a people person’ with great customer service skills and the ability to moderate online and offline conversations within our community.

Key Responsibilities

• The primary role is to serve as the point of contact for the online community and stakeholders.
• Develop a content plan and editorial calendar
• Create engaging and shareable content for all platforms, including blog pieces, weekly articles, monthly reports and newsletters and/or promotional videos in relates to the following topics: fintech, cybersecurity, crypto, African business etc.
• Set, plan, and implement community initiatives, social media and communication campaigns and strategies
• Stay up to date with the latest industry topics, and digital trends such as in Business, Cyber and Crypto
• Build relationships with the online community
• Monitor and provide feedback and statistics on engagement/conversion rate/growth/etc. via social media channels.
• Liaise with external agencies or journalists to publish the various articles also on mass public media.
• Provide community feedback to the management and stakeholders.
• Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).
• Find new marketing ideas and outreach opportunities to push brand image and products.
• Participate in social events, corporate events and workshops

Technical Skills:

• Knowledge in technical writing, journalism, or familiarity with interests on Fintech, Crypto, Cybersecurity, or any other specific field.
• Exceptional research, writing and communication skills.
• Creativity and adaptability.
• Strong understanding of the target audience and sector trends.
• Proficiency with computers, whitepaper, especially content management software, social media platforms, MS Office, and SEO keywords, basic understanding of HTML
• Providing feedback to other contributors, and editing others' content
• Conducting analytical projects to improve blog strategies/tactics
• Creating well-structured study guides and case studies
• Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
• Proficient in Google Analytics to analyze web traffic, identify and track relevant community metrics and KPIs (e.g., Repeat attendance at events)
• Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
• Knowledge of Hootsuite or similar programs to manage online postings on different platforms
• Attention to detail and ability to multitask

Soft Skills:

• Strong written English editor (linguistic)
• Self-driven and highly motivated
• Ability to work independently and in a team environment
• Be a self-starter, self-motivated and self-directed.
• Proven to be detail oriented and be able to use many various resources.
• Must be able to multi-task and work with numerous projects and tools. Excellent organizational skills to work independently and manage projects with many moving parts

Certifications

• A Degree in English Literature, Communications, Journalism, Marketing or related fields.

Job Requirements:

• Written Communication Skill, Marketing, Customer Service Skill, Html, Self-motivated, Attention To Detail, Content Management, Journalism, Media Channels, Organizational Skills, Google Analytics, Excel, Communication Skill, Adaptability, Ms Office, Technical Writing, Seo, Cybersecurity, People Person, Hootsuite.

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Reports to: Team Lead: Professional Services

Job Summary

• A Senior Security Engineer should be able to understand complex technical issues and critical thinking, also being able to work in a fast-paced business environment.

Key Responsibilities
The duties of a senior security engineer include;

• Implement new and existing technologies used by the company (AlienVault, ArcSight, RSA Netwitness, Qradar, USM Anywhere, Carbon Black etc.)
• Log Source integration to SIEM and EDR solutions
• Maintenance of security solutions to ensure maximum uptime and functionality
• Content creation, finetuning or customizations such as rules, filters, dashboards etc.
• Perform Gap assessments on already existing solutions
• Carry out POCs for potential solutions for the company and customers
• Liasing with vendors to resolve support tickets opened
• Document Standard Operating Procedures required for the job
• Intermediate experience with Linux operating system
• Basic scripting knowledge especially bash and python
• Possess fluent communication skills both written and oral
• Strong time management and organizational skills
• Any other task assigned by supervisor

Requirements

• Possess fluent communication skills both written and oral
• Strong time management and organizational skills
• Document Standard Operating Procedures required for the job
• Experience with SOC processes and procedures.
• Experience with SIEM (minimum one of them: Arcsight, QRadar, AlienVault, LogRhythm, Splunk, ELK)
• Experience with Anti-Virus/Malware, Anti-DDOS, WAF, FW, Incident response tools,
• forensic tools.
• Background in Vulnerability Management, Security Incident Management, Forensic Analysis.
• Excellent Knowledge and experience in IT Security Technologies.
• Willingness to work outside office hours as part of the CyberSOC Emergency Incident Response Team.
• A team player and appreciate teamwork. have good relational skills and leading team
• skills.
• Ability to work in an international context and excellent communication skills
• Experience in Managed Security Services
• The role may require off hours support, occasionally, Be part of on technical security duty on call.
• Ability to speak French fluently

Experience / Certifications

• Bachelor’s Degree from a reputable university
• Minimum of 4 years in similar experience in a structured organization
• Cyber Security certifications would be an advantage

Job Requirements:

• Time Management, Content Creation, Critical Thinking, Python, Linux, Forensic, Communication Skill, Organizational Skill, Incident Management

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Reports to: VP Sale

Job Summary

• The Channel distribution manager will be primary responsible for setting up the whole content strategy to support the overall marketing and sales strategy of the company.

Key Responsibilities

• Responsible to drive and deliver results for key clients assigned
• To work alongside and help support the VP Sales Team to drive sales opportunities across client base
• To provide weekly and regular updates on team sales meeting showcasing activity and pipeline development, business closed and share any insight to other potential collaboration with Sales Team members
• To develop, manage and refine the commercial strategy for the markets / categories under its remit with the support of the Line manager and other category managers
• To proactively search and find new revenue streams (Partnership focused for all CFM properties)
• To be competent with Sales Force and other sales platform on specific sales management systems (CRM) as well as design / sales presentation tools
• To work together with Sales Business Intelligence unit to provide support with key market, competitor information and specific partnership valuation in order to identify local market trends, brand relevance and opportunities across all categories
• To manage and develop the Partnerships proposals in line with the product strategy plan
• To consistently achieve the commercial revenue targets set by line manager.

Requirements

• Bachelor's Degree in Marketing, Communications, or related field.
• 10 years of experience in Sales within the Technology industry with a minimum of 4/5 years leadership experience

Technical Skills:

• Knowledge in professional writing skills or familiarity with certain interests or a specific field.
• Exceptional research, and communication skills.
• Strong presentation skills
• Strong understanding of the target audience and industry trends.
• Proficiency with computers, sales platform tools
• Exceptional networking and relationship management skills
• Soft SkillsSelf-driven and highly motivated
• Ability to work independently and in a team environment
• Be a self-starter, self-motivated and self-directed.
• Proven to be detail oriented and be able to use many various resources.
• Excellent organizational skills to work independently and manage projects with many moving parts
• Proactive Skills
• Marketing Skills
• Networking Skills
• Writing Skills
• Business Intelligence
• Self-motivated
• Presentation Skill
• Relationship Management Skills
• Management Skills
• Insight
• Organizational Skills
• Leadership Skills
• Communication Skills
• Product Strategy
• Strong Understanding
• Trends
• Technical Skills
• Work Independently.