Latest Vacancies at Platinum Careers

Location Lagos  (Virtual)
 
The Programs/Operations Manager will be responsible for managing all the programs, products and projects of a personal brand
 
Responsibilities

• Plan and execute events and projects 
• Write and follow up on proposals 
• Attend meetings on behalf of the personal brand
• Attend speaking engagements with the personal brand 
• Manage all product sales including book, events, etc
• Handle all customer enquiries
• Assist with the creation of video content, social media content, podcasts, etc 
• Consistently monitor and evaluate the progress of projects
• Develop proper systems for recording and reporting feedback 
• Analyze budgets and financial reports regularly.
• Pitch conferences for speaking opportunities
• Respond to speaking engagement enquiries
• Pitch for PR opportunities
• Make travel arrangements

REQUIREMENTS

• Bachelor’s degree in any field
• 2-3years experience as an Operations,  NGO ,PR  or Programs Manager
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills(Written and Verbal) 
• Excellent Time and Human Management skills 

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Seniority Level: Executive

Reporting to CEO / Dotted reporting to Corporate CFO

Direct Reports: Finance & Accounts, Billing, Credit Control, Legal/HSE

Employment: Full Time

Location: Lagos, Nigeria

1.PRINCIPAL ACCOUNTABILITY

• The Chief Financial Officer (“CFO”) is accountable for the administrative, financial, and risk management operations of the Company
• Responsibility for building out the rest of the local finance function, forming new relationships, and establishing core financial processes and reporting requirements
• Primary responsibility for planning, implementing, managing and controlling all financial-related activities including development of financial and operational strategies
• Direct responsibility for accounting, finance, forecasting, and strategic planning 

2.KEY PERFORMANCE AREAS

• Member of local management committee and expected to contribute strategically and operationally to the team
• Dealing with all aspects of hospital operations including billings and credit control
• Production of monthly reporting requirements as set by Head Office
• Dealing with all local authorities including bankers, auditors, and regulators
• System implementation of ERP and reporting systems
• Responsible for the operating and capital budgets, including revenue and expense budgets, cash forecasts, profit planning, and programs for capital investments and financing
• Ongoing development and monitoring of control systems designed to preserve company assets and report accurate financial results
• Process and margin improvement
• Risk management and internal audit
• M&A and business development
• Hedging
• Assist in formulating the company’s future direction and supporting tactical initiatives
• Monitor and direct strategic business plans, develop financial, tax and funding strategies
• Provide strategic recommendations to enhance financial performance
• Ensure effective internal controls are in place and compliance with applicable regulatory legislation for financial and tax reporting
• Any other responsibilities entrusted by the CEO and Corporate CFO.

1. KEY INTERACTIONS

• Internal
• External
• CEO/COO
• Vendors, Contractors
• Corporate CFO
• Banks, Auditors, Accountants, Lawyers
•  Unit and Departmental Heads
• Regulators/Financial/Tax Authorities
• Board of Directors
• Industry forums

TECHNICAL SKILLS AND KNOWLEDGE

• Bachelor’s degree in accounting, finance, or a related field
• Master’s degree in health/hospital administration, accounting, business administration, or related field is highly desirable
• 15 years’ experience with 5-10 years of progressively responsible senior management experience with responsibility for financial reporting, financial planning, and personnel management
• Experience in working in the healthcare industry preferable
• Preference will be given to a qualified chartered accountant of Nigeria or CIMA.

CORE COMPETENCE AND SKILLS

• Good communication skills written and verbal in dealing with a head office located in Dubai
• Strong problem solving and the ability to make decisions based on accurate and timely analysis
• High level of integrity and dependability

Operational experience

IFRS

• Taxation and Exchange Control experience vital
• Budgeting and forecasting
•  Producing monthly reports including operational statistics and monthly financial statements
• Proven ability to link and apply complex financial instruments to business strategies
• Experience in negotiating contracts with vendors, contractors, and others
• Ability to analyze and resolve complex issues, both logical and interpersonal

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JOB SUMMARY:

Candidate must continue to develop strategies to create awareness for our services as well as win business to increase sales revenue

JOB LOCATION: Lagos

REQUIRED EXPERIENCE:

Candidate must have at least seven (7) years’ relevant experience, three (3) of which must be spent within the Shipping & Logistics Industry.

A  good knowledge of Freight forwarding will be an added advantage.

JOB DESCRIPTION

Candidate must be able to perform the following:

• Identify partnerships and opportunities targeted at developing sales lead especially from  Oil and Gas Companies, EPC AND EPIC companies
• Gather intelligence for the preparation of reports, presentations, and tenders that will win the company contracts in ongoing and upcoming projects.
• Gather market and customer information and network with major players in the Oil and Gas Industry and the decision-makers and provide feedback on industry trends.
• Develop strategies and budgetary requirement forecasts to grow sales and profit targets for existing and new clients.

• Develop field sales action plans for improved sales performance, identifying marketing opportunities, market requirements, and build customer database based on the company’s client’s market niche.
• Manage key accounts to meet/exceed targets relating to revenue growth activities, profit margin, sales, customer retention, customer acquisition, generates key account performance report weekly.
• Regularly visit assigned existing accounts validating our service levels and develop new revenue streams
• Responding to customer needs: exploring specific needs, anticipating new opportunities, developing client-specific interphases for continuity and managing the sales process from opportunity identification to winning business.
• Maintain current and accurate knowledge of competitor products, services, rates or pricing strategies, clientele and market share. Using this highlight to promote our market share by recommending competitive selling prices
• Keep abreast of competitor’s activity, evaluating key competitor’s strength and weakness and recommending any necessary tactical action monthly
• Develop and maintains a profitable relationship with all customers and with all stakeholders and promptly resolving ALL customer-service problems
• Provide weekly, monthly and quarterly time-phased reports on achievement and activities for management information and generate progress reports on sales and business volume targets from the sales data and trends.

EDUCATIONAL REQUIREMENT.

Candidate must have graduated with not less than a 2:2 in Business Development/ Marketing or any other related discipline from a reputable higher institution and/or professional qualification.

SKILLS REQUIRED: Ideal candidate must have:

• Good business sense
• A deep understanding of marketing principles
• Knowledge of the Oil and Gas Industry, EPC and EPIC Companied
• Must have achieved obvious results in sales and business development with evidence of continuous growth especially in the Oil and Gas industry
• Good communication skills and must be able to speak with a diverse range of prospective clients- varying in size, industry and business model.

Other skills required include

•  A positive attitude
• Good negotiation skills
• Ability to take initiatives
• Business development skills
• Marketing and Sales skills

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Location; Lagos (Virtual)
 
Our Client is looking for a Customer Service Representative to join their team and support their daily procedures. 
 
The Customer service representative will help Clients/Customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.

Responsibilities  

•  Maintaining a positive, empathetic and professional attitude toward customers at all times.
•  Responding promptly to customer inquiries.
•  Communicating with customers through various channels.
•  Acknowledging and resolving Clients/customer complaints.
•  Knowing our products inside and out so that you can answer questions.
•  Processing orders, forms, applications, and requests.
•  Keeping records of customer interactions, transactions, comments and complaints.
•  Communicating and coordinating with colleagues as necessary.
•  Providing feedback on the efficiency of the customer service process
• .  Ensure customer satisfaction and provide professional customer support.

Skill Requirements 

•  HND/B.SC in any related discipline  
•  Candidate must be Tech-savvy  
•  2years Experience working with customer support.
•  Fluency in English (written and spoken)
•  Strong organization skills with a problem-solving attitude
•  Attention to detail (Proactive mindset )
•  Self-motivated and enthusiastic
•  Willingness to learn and take on new challenges
• Organised, time management skills – able to multitask