Latest Vacancies at Owens and Xley

CODE  OX/KLS/0041

Details:

OVERVIEW

Our client, a leading beauty brand is looking to fill the position of a front desk officer.

The function of the Role:

The front desk officer is the organization’s front liner whose major function is to ensure that customer value is maintained according to the standards set forth by the company.

KEY RESPONSIBILITIES

• Answering telephone calls in a professional manner at all times.
• Receive payments from clients and track all transactions
• Maintaining diaries and arranging appointments.
• Taking messages and giving feedback.
•  Accepting packages and liaising with visitors.
• Must possess excellent IT skills and efficiently use a variety of software packages.
• Handling correspondence of a confidential nature and ensuring that confidentiality is maintained at all times.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers and clients.
• Standing as an interface between the staff and guests.
• Writing receipts for services rendered and reconciling receipts at the end of the workday.
• Collating customer information for compilation unto the client database
• Social Media posts and interaction on the salon platforms.
• The above list is not exhaustive of all duties responsible for and all other jobs none specified in the job description.

REQUIREMENTS

Educational Qualification

BSc or it's equivalent

Experience

1-year experience is a similar client facing role.

Skills and Abilities

• Good stress and time management skill
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer, etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Good organizational and multi-tasking abilities
• Customer service orientation
• Excellent IT and administrative skills.

PERSONAL ATTRIBUTES

• Strong communication and people skills
• Problem-solving skills
• Pleasant, friendly, confident and have a good carriage
• Integrity and professionalism
• Sense of urgency
• Willing to work long hours as required.
• Smart, well-groomed and confident

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CODE  OX/TBA/0050

Details:

OVERVIEW

Our client, a leading beauty brand is looking to fill the position of a beauty General Manager.

The function of the Role:

A beauty General Manager oversees all staff, budgets, and operations of the business.

KEY RESPONSIBILITIES:

• Handle and resolve all clients’ complaints
• Managing and supervision of the business premises
• Supervision of staff
• Ensuring strict compliance and monitoring of organizational rules, policies, and standards
• Procurement
• Client management
• Human resource and administrative functions
• Prepare reports, inventory and basic bookkeeping
• Updating and upholding the company’s policies as required

REQUIREMENTS

Educational Qualification

BSc/BA; MSc/MA is a plus

Experience

• 4 years’ experience as a General Manager or similar executive role
• Experience in the beauty industry is a plus

Skills and Abilities

• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Experience in planning and budgeting
• Must have knowledge of business process and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability
• Must have outstanding organizational and leadership skills
• Problem-solving aptitude
• Good written and verbal communication skills
• Must have sound judgment
• Must pay great attention to detail
• Must be service minded.
• Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

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CODE   OX/OX/0030

Details:

Job Summary:

The Business Analyst will be responsible for developing creative and innovative strategies to help businesses improve their operations. This includes but not limited to carrying out research, processing information, and solving problems.

The function of the Role

• Conduct market research and prepare market research reports
• Lead and support business plans and proposal development 
• Contribute to the coordination of new business set up efforts
• Research and identify development trends, prospects and growth opportunities across various industries 
• Conduct analysis of existing business processes and prepare gap analysis reports 
• Formulate process standards and improvements to be adopted across different organizations
• Work with a lead consultant to design and redesign key business processes that will result in increased revenue, higher productivity, cost savings, and customer satisfaction 
• Prepare client documentation of new systems including process documents, templates, forms, etc. 
• Work with the team to develop and prepare training documents for open workshops
• Create an effective strategy to acquire the best talent for clients
• Contribute to the Company’s knowledge base through articles and blog posts
• Lead, manage and deliver on projects assigned
• Any other tasks as assigned by the Lead Consultant

Requirements

• 2 years’ experience in a strategy or operational consulting role 
• Outstanding written and verbal communication skills
• Detail oriented, organized with proven ability to successfully multi-task
• Self-starter with a positive, tenacious attitude
• Strong project management skills
• Ability to work in a fast-paced and sometimes unpredictable environment; able to deliver results within tight deadlines and under pressure
• Ability to consistently apply good judgment and make good decisions.
• Ability to maintain confidentiality and discretion at all times
• Proven analytical, critical thinking and problem-solving abilities
• Displays an entrepreneurial spirit- ambitious, innovative and thinks out of the box
• Strong Excel, PowerPoint and Word processor skills. Must be proficient in designing presentations and presenting data in pictorial form/charts.
• Candidates should preferably live along the Lekki-Ajah axis

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CODE  OX/FP/0020

Details:

Overview

Our client, FoodPro - A leading agro-processing company is looking to fill the position of an FMCG Sales/Accounts Manager.

·         The Sales/Key Account Manager will be responsible for a portfolio of Foodpro value and strategically important supplier clients.

• You will have overall accountability for revenue delivery and business growth in terms of both revenue & entanglement across this portfolio.
• You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base.

Responsibilities

• Delivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and across new clients and verticals
• Accurately forecasting revenue for your business and share with the Sales Director, ensuring there is a consistently strong pipeline to deliver core targets. This is generally monthly, but you may be asked to provide additional forecasts at your Sales Director’s discretion
• Develops an annual promotion schedule
• Ensures all promotions are accompanied by effective POS and incremental displays
• Customizes sales pitch to achieve account goals while driving effective, permanent displays
• Converting retailer “chase ranges” of new products, both as part of ongoing coverage drives and to support specific retailer projects or launches. This will be achieved by contacting your supplier base to secure orders and ensuring that products are delivered to Foodpro for processing
• Provides Energy Insights that drive change in promotion, price, or display practices
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identifying potential areas where Foodpro can further support their business objectives. This will support both revenue growth and customer satisfaction
• Using the above knowledge to create Account Development Plans, with Objectives, Goals, Strategies & Measures detailed for all relevant accounts
• Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances
• Recommends key accounts pricing and consistently probes for future retail price plans
• Routinely engages in activities to build relationships and ‘wire’ key accounts beyond buyer level
• Creatively sells Foodpro standards and price points in a way that resonates with the customer’s needs

Others:

• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you can carry out or for which you will be trained.
• There may be requirements for travel, nationally as part of this role.
• This role is eligible for Quarterly/Monthly Incentive in line with the Foodpro Incentive scheme. Entitlement to Incentives will be dependent on performance against relevant business KPIs

Management:

• Hire, retain, develop, direct and motivate team
• Have regular 1:1s with direct reports to facilitate frequent & clear expectations, communication & feedback
• Ensure team is delivering results
• Develop and improve sales processes to support sales targets.

Education & Experience:

• Bachelor’s degree in business or related field
• 2-3 years' experience in sales related job role

• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sale team.

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CODE  OX/HTN/0010

Details:

Details:

The Automation Supervisor will work closely with the Chief Technical Officer by supervising the design and execution of projects. Follow-up and close out prospective projects and manage new and existing dealers.

KEY RESPONSIBILITIES:

• Propose and create new sales channels and dealers; manage existing sales channels and dealers. Ensure sales channels and dealers receives regular promotional information and e-bulletins.
• Work along with the sales team to increase the productivity of dealers through engagement, training, on-site support and project follow-up.
• Onsite inspection and support of customer projects to ensure project scope is fully delivered as agreed.
• Manage new and existing client’s expectations and deliverables
• Prepare presentations and documentation required for closing out deals
• Review and ensure all project documentation are prepared including close-out, return on experience and customer questionnaire amongst others.
• Review incident and problem management of all reported issues
• Supervise design prototyping, testing, and advice on product procurements
• Guide management on technology directions and investments
• Provide timely and detailed status updates
• Stay abreast of technology and industry trends and communicate same to management
• Propose improvement initiatives for management’s consideration

REQUIREMENTS

Educational Qualifications

BSc/B.Eng. in Electrical Engineering, Computer Science or any related field

Experience

Experience as a Home Automation Engineer or Supervisor mandatory

Skills and Abilities

• Skilled in creative problem solving, critical thinking, and organizing resources, and people to solve problems
• Excellent verbal and written communications skills with the ability to motivate others toward a common goal
• Ability to understand business requirements and translate them into technical requirements
• A passion for consumer electronics
• Ability to easily assimilate and understands several technology areas
• Proven ability to work with people of varied backgrounds to achieve objectives
• Possess solid business judgment in assessing business
• Experience working with Channel Influencers (Architects, Lighting Designers, Interior Decorators)
• Team Player with impeccable interpersonal skills, to build relationships and influence

PERSONAL ATTRIBUTES

• A keen eye for detail
• Highly organized and analytical
• Have good interpersonal skills