Latest Vacancies at CARE Nigeria

Employment Type: Contract - Full-Time 

Slots: 10

Location: Jakusko, Yobe State.

JOB SUMMARY

CARE is seeking Community and Feedback Mechanism Assistants to support the successful implementation of a Resilience and social cohesion (peace) Project, in Northeast Nigeria. The project aims to restore basic services, rebuild livelihoods and infrastructure, and enhance social cohesion by bridging humanitarian, development, and peace interventions to foster a transformational process. The Project is a joint initiative implemented by UNICEF and WFP, with funding from the Federal Ministry for Economic Cooperation and Development (BMZ) of the German Government. The Community Feedback and Accountability Assistant will support the implementation and management of an effective Complaints and Feedback Mechanism (CFM) within the project areas. This role ensures that affected populations have access to safe, confidential, and accessible channels through which they can raise concerns, complaints, and feedback regarding project activities and service delivery. Working under the supervision of the Conflict and Peace Building Officer the post holder will coordinate closely with program teams and other stakeholders to ensure the integrity of information received, timely referral and resolution of issues, and that community voices inform and improve programming.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Complaints and Feedback Management

• Receive, document, and manage complaints and feedback from community members regarding project activities using established channels such as MODA and SUGAR CRM platforms.
• Ensure timely and accurate logging of complaints and feedback in the CRM database, categorizing issues based on urgency, sensitivity, and thematic area.
• Ensure strict confidentiality and protection of sensitive information throughout the feedback process in accordance with data protection and safeguarding standards.

Job Responsibility #2: System Development and Coordination 

• Support the roll-out of Standard Operating Procedures (SOPs) for complaint management to ensure consistent application of policies and prompt action such as Community Complaints Management Committees
• Work with community stakeholders to strengthen awareness and trust in the CFM, ensuring accessibility and inclusiveness for women, children, persons with disabilities, and other vulnerable groups

Job Responsibility #3: Data Management and Reporting

• Maintain and update the CRM database to ensure completeness, accuracy, and integrity of recorded complaints and responses.
• Aggregate complaint trends and feedback issues, producing monthly and quarterly analytical reports to guide program improvements and strategic planning.
• Contribute to internal learning by documenting recurring complaints, community concerns, and examples of positive feedback.

Job Responsibility #4: Accountability and Learning

• Provide regular feedback to complainants, ensuring they are informed about the status and outcome of their complaints in a transparent and respectful manner.
• Follow up with program teams and operations units to ensure swift and effective responses to issues raised by the community.
• Participate in periodic reviews of the CFM to assess its effectiveness and recommend areas for improvement based on feedback trends.

Job Responsibility #5: Community Engagement and Awareness

• Conduct awareness sessions with community members on their rights to access information, express concerns, and provide feedback on the services they receive.
• Support staff and field teams to understand their roles and responsibilities in promoting accountability to affected populations.
• Work closely with community focal points and leaders to encourage participation in feedback systems and facilitate inclusive dialogue.

Job Responsibility #6: Referrals and Protection Support

• Assist individuals with accessing relevant services by facilitating timely and appropriate referrals to protection, health, nutrition, and other service providers.
• Ensure that all referrals are documented, tracked, and followed up to confirm services were received and beneficiary needs addressed.

Job Responsibility #7: Support to Monitoring and Evaluation

• Contribute to the identification of success stories and case studies that reflect the impact of the feedback mechanism and community participation.
• Ensure that all documents, reports, and data related to complaints and feedback are handled with a high level of confidentiality and stored securely.
• Uphold ethical standards and safeguarding principles in all interactions with community members and during information handling.

Other Responsibilities:

• Other Responsibilities as Assigned
• Contribute to CARE’s resource mobilization efforts

QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

Required

• Basic Technical Skills, BSC or equivalent, professional certificate, in Social Science, Humanitarian studies or any related field
• Minimum of 2 years’ experience working in a similar context
• Well-developed conceptual, critical, analytical thinking and planning skills
• Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
• Able to work outside of regular working hours as required, including evenings and weekends if required.
• Good experience in supervision is required. 
• Fluency in English and Hausa

Competencies:

• Approachability                            
• Building Effective Teams
• Integrity and Trust
• Drive for Results
• Negotiating
• Organizational Agility

NOTE:

• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, colour, national origin, marital status, or veteran status.
• There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

Qualified Women and Persons with disabilities are strongly encouraged to apply.

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Employment Type: Contract - Full-Time 

Location: Damaturu, Yobe State.

JOB SUMMARY

CARE is seeking a Conflict and Peace Building Coordinator to support the successful implementation of a Resilience and social cohesion (peace) Project, in Northeast Nigeria. The project aims to restore basic services, rebuild livelihoods and infrastructure, and enhance social cohesion by bridging humanitarian, development, and peace interventions to foster a transformational process. The Project is a joint initiative implemented by UNICEF and WFP, with funding from the Federal Ministry for Economic Cooperation and Development (BMZ) of the German Government. The ideal candidate will lead efforts aimed at strengthening governance capacities for local government institutions with the overall objective of improving their ability to prevent, manage and promote peaceful conflict resolution. The coordinator will also work on setting up and strengthening community feedback mechanisms and ensure all programme activities are gender responsive. He/She will facilitate dialogue among stakeholders, and implement peacebuilding initiatives in Jakusko, Yobe State. The role involves designing and managing programs that foster social cohesion and sustainable peace to ensure the delivery of high-impact, integrated programming. With technical supervision from WFP’s Protection Officer based in Damaturu, the coordinator will also support with provision of technical guidance to the field teams to ensure alignment with the organization and donor expectations and best practices.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Program Management and Coordination

• Lead the development, planning, and execution of the social cohesion components of the WFP-funded project, in close collaboration with the Project Manager (WFP Protection Officer).
• Ensure field-level implementation of project activities is timely, integrated, and aligned with community needs and donor expectations.
• Maintain regular engagement with other WFP cooperating partners for effective collaboration and project synergy.
• Facilitate strong coordination and cooperation with the staff to ensure all resilience building and livelihood activities are protection-sensitive and responsive to vulnerable populations.
• Design and implement conflict resolution and peacebuilding programs tailored to WFP project objectives.

Job Responsibility #2: Quality Assurance and Compliance 

• Ensure project activities adhere to organization’s policies, donor policies, humanitarian standards, and WFP guidelines.
• Regularly monitor program implementation for quality, effectiveness, and efficiency, recommending adjustments as necessary.
• Oversee the development of tactical and operational plans to support program objectives and community cohesion.

Job Responsibility #3: Advocacy and Representation

• Representation in coordination meetings, technical working groups, and forums at the local and state. levels.
• Identify and pursue strategic opportunities for advocacy and partnerships that enhance program impact and visibility.

Job Responsibility #4: Monitoring, Evaluation, and Reporting

• Conduct regular program reviews to assess progress, capture lessons learned and adapt strategies in line with results-based management principles.
• Analyze potential sources of community tensions and make recommendations for targeted interventions, ensuring support reaches the most vulnerable groups.
• Prepare and submit high-quality project monthly reports success stories, publications, and other documentation as required to WFP.

Job Responsibility #5: Community Engagement

• Promote active community participation in all phases of the project cycle—from planning to implementation and evaluation.
• Ensure community voices are integrated into program design and delivery to foster social cohesion and local ownership.
• Organize community forums and events focused on conflict resolution and peace promotion.

Job Responsibility #6: Team Support, Training and Capacity Building

• Provide technical support and guidance to team members to ensure high-quality project delivery.
• Support organizational fundraising efforts by contributing to proposal development and donor engagement for humanitarian programming.
• Ensure community feedback mechanisms are established, accessible and fully operationalized in all active areas of intervention. 
• Develop and deliver training workshops on conflict resolution, negotiation, and peacebuilding skills for staff and community members.
• Create educational materials and resources to promote understanding of conflict dynamics and peace processes.

Job Responsibility #7: Stakeholder Engagement 

• Build and maintain strong relationships with community leaders, government agencies, NGOs, and other relevant stakeholders to facilitate dialogue and collaboration.

Other Responsibilities:

• Other Responsibilities as Assigned
• Contribute to CARE’s resource mobilisation efforts

QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

Required

• Advance technical Skills, BSC or equivalent, professional certificate in Conflict and Peace building
• Minimum of 5 years’ experience working in a similar context and leading teams.
• Strong interpersonal and self-awareness skills
• Ability and willingness to undertake extensive travel in the country
• Well-developed conceptual, critical, analytical thinking and planning skills
• Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
• Able to work outside of regular working hours as required, including evenings and weekends if required.
• Good experience in supervision is required. 
• Fluency in English and Hausa

Competencies:

• Approachability                            
• Building Effective Teams
• Integrity and Trust
• Drive for Results
• Negotiating
• Organizational Agility

NOTE:

• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, colour, national origin, marital status, or veteran status.
• There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

Qualified Women and Persons with disabilities are strongly encouraged to apply.

go to method of application »

Employment Type: Contract - Full-Time 

Location: Jakusko, Yobe State.

JOB SUMMARY

CARE is seeking a Conflict and Peace Building Officer to support the successful implementation of a Resilience and social cohesion (peace) Project, in Northeast Nigeria. The project aims to restore basic services, rebuild livelihoods and infrastructure, and enhance social cohesion by bridging humanitarian, development, and peace interventions to foster a transformational process. The Project is a joint initiative implemented by UNICEF and WFP, with funding from the Federal Ministry for Economic Cooperation and Development (BMZ) of the German Government. As the project’s main focal point in the LGA, the Conflict and Peacebuilding Officer will lead the technical design and implementation, of peacebuilding and social cohesion initiatives across project locations in their respective LGA. This role focuses on strengthening community-based mechanisms for conflict prevention and resolution, promoting social cohesion, and integrating conflict-sensitive approaches into all aspects of program delivery. Under the guidance of the Conflict and Peacebuilding Coordinator, the officer will also support capacity building (for LGA-based project staff and communities), stakeholder engagement, and the identification of innovative practices to improve the impact and sustainability of peacebuilding programming.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Programme Design and Technical Leadership

• Lead the development, articulation, and integration of technical components for peacebuilding and social cohesion programming.
• Ensure conflict sensitivity and peacebuilding considerations are embedded throughout the project lifecycle — from planning to evaluation.
• Support the design of context-specific interventions that respond to identified conflict drivers and promote community safety and resilience.

Job Responsibility #2: Strengthening Peacebuilding Structures 

• Facilitate the establishment and strengthening of community-based peace-building structures, such as peace committees, community mediators, and local dialogue platforms.
• Ensure local ownership and participation in peacebuilding structures, with a focus on inclusivity (youth, women, elders, minority groups).

Job Responsibility #3: Innovation and Strategic Development

• Identify and explore innovative approaches and tools for advancing peacebuilding and social cohesion, drawing on local knowledge and global best practices.
• Monitor regional and global peacebuilding trends and provide regular insights to inform strategic planning and adaptive programming.

Job Responsibility #4: Capacity Building and Technical Support

• Provide ongoing technical assistance and capacity strengthening to project team, community actors, and partners on conflict prevention, mediation, social cohesion, and conflict sensitivity.
• Develop and facilitate training sessions and workshops on cross-cutting topics such as conflict sensitivity, quality assurance, peace education, and participatory learning approaches.

Job Responsibility #5: Mainstreaming Conflict Sensitivity and Learning

• Support the mainstreaming of conflict-sensitive programming across all sectors and activities by guiding teams to apply conflict-sensitive lens in implementation and decision-making.
• Lead the documentation, systematization, and sharing of lessons learned, success stories, and best practices related to peacebuilding and conflict resolution.

Job Responsibility #6: Stakeholder Engagement and Partnerships

• Provide technical guidance on engaging with key stakeholders including traditional leaders, local government, civil society, security actors, and donor agencies in ways that support peaceful coexistence and build trust.
• Facilitate and support stakeholder dialogues, forums, and collaborative processes that foster understanding and peaceful relationships among diverse groups.

Job Responsibility #7: Quality Assurance and Reporting 

• Contribute to high-quality reporting, project reviews, and evaluations by providing technical inputs, field-level analysis, and conflict-related findings.
• Ensure program activities are delivered on time, within scope, and in accordance with organizational standards and donor requirements.

Other Responsibilities:

• Other Responsibilities as Assigned
• Contribute to CARE’s resource mobilisation efforts

QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

Required

• Technical Skills, BSC or equivalent, professional certificate in Conflict and Peace building
• Minimum of 3 years’ experience working in a similar context and leading teams.
• Ability and willingness to undertake extensive travel in the country
• Well-developed conceptual, critical, analytical thinking and planning skills
• Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
• Able to work outside of regular working hours as required, including evenings and weekends if required.
• Good experience in supervision is required. 
• Fluency in English and Hausa

Competencies:

• Approachability                            
• Building Effective Teams
• Integrity and Trust
• Drive for Results
• Negotiating
• Organizational Agility

NOTE:

• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, colour, national origin, marital status, or veteran status.
• There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

Qualified Women and Persons with disabilities are strongly encouraged to apply.

go to method of application »

Location: Jakusko, Yobe State.

JOB SUMMARY

CARE is seeking a Community Outreach Assistant to support the successful implementation of a Resilience and social cohesion (peace) Project, in Northeast Nigeria. The project aims to restore basic services, rebuild livelihoods and infrastructure, and enhance social cohesion by bridging humanitarian, development, and peace interventions to foster a transformational process. The Project is a joint initiative implemented by UNICEF and WFP, with funding from the Federal Ministry for Economic Cooperation and Development (BMZ) of the German Government. The Community Outreach Assistant will play a central role in enhancing community engagement and ensuring effective communication between the project and the affected populations. The role focuses on disseminating accurate and timely information, creating awareness through community structures, and strengthening community-based mechanisms to support informed decision-making and access to services. This includes mobilizing and coordinating with key community stakeholders such as peace clubs, local peace committees, rapid response teams, and local government officials to ensure the success of the BMZ project activities.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Community Engagement and Information Dissemination

• Lead community-level outreach activities to share critical information related to project interventions, including entitlements, service availability, and feedback mechanisms.
• Conduct regular sensitization sessions based on Frequently Asked Questions (FAQs) to address community concerns and improve knowledge about the project.
• Facilitate pre- and post-distribution messaging campaigns, ensuring communities are well informed about distribution dates, locations, and eligibility criteria.
• Support in identifying and utilizing appropriate communication channels (e.g., community radio, mobile announcements, posters) tailored to the local context and languages.

Job Responsibility #2: Collaboration with Community Structures 

• Establish and maintain strong working relationships with local peace clubs, local peace committees, traditional and religious leaders, women and youth groups, and other key influencers to foster community trust and participation.
• Coordinate closely with Local Government Authorities (LGAs) to align outreach activities with local priorities and ensure support for interventions.
• Provide capacity-building sessions for peace clubs and local peace committees on community dialogue, conflict resolution, and information sharing.

Job Responsibility #3: Mentoring and Support to Community-Based Structures

• Mentor and coach existing community structures (e.g., peer mother support groups, community volunteers) on effective communication strategies and how to guide beneficiaries through service pathways.
• Train and support Rapid Response Committees on community mobilization, early warning systems, and basic response protocols during emergencies or community disturbances.
• Encourage the active participation of community-based organizations and volunteer networks in outreach and awareness initiatives.

Job Responsibility #4: Referrals and Service Linkages

• Facilitate the community-based referral process by identifying needs and linking individuals to appropriate service providers, including protection, health, education, and livelihood actors.
• Follow up on referred cases to ensure services were received and document feedback to improve the referral process.

Job Responsibility #5: Community Empowerment and Behavioural Change Communication

• Promote positive behavior changes by designing culturally sensitive messages aimed at improving health, hygiene, and protection outcomes in the community.
• Encourage community members to actively participate in mass campaigns and outreach service delivery events.

Job Responsibility #6: Monitoring, Reporting, and Other Duties

• Document outreach activities, attendance, and community feedback to inform program adjustments and learning.
• Contribute to periodic reporting, success stories, and case studies reflecting community impact.

Other Responsibilities:

• Other Responsibilities as Assigned
• Contribute to CARE’s resource mobilization efforts

QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

Required

• Basic Technical Skills, BSC or equivalent, professional certificate, in Conflict and Peace building
• Minimum of 2 years’ experience working in a similar context
• Well-developed conceptual, critical, analytical thinking and planning skills
• Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
• Able to work outside of regular working hours as required, including evenings and weekends if required.
• Good experience in supervision is required. 
• Fluency in English and Hausa

Competencies:

• Approachability                            
• Building Effective Teams
• Integrity and Trust
• Drive for Results
• Negotiating
• Organizational Agility

NOTE:

• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, colour, national origin, marital status, or veteran status.
• There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

Qualified Women and Persons with disabilities are strongly encouraged to apply.