Latest Jobs at ZOA International

Job Summary
External:

• The Disaster Preparedness Specialist plays a critical role in enhancing disaster preparedness, resilience, and response capacities in vulnerable communities across Borno and Sokoto state.
• The Disaster Preparedness Specialist will provide technical support to the project team and consortium members in delivering disaster preparedness. DP specialist will provide strategic guidance in project management to ensure the achievement of project objectives, working closely with the partner. 
• The role will require close collaboration with relevant government agencies, local authorities, and community stakeholders to build disaster resilience, implement risk reduction strategies, and promote sustainable preparedness measures at all levels.

Key Tasks and Responsibilities

• Develop and implement emergency response protocols and procedures
• Conduct risk and vulnerability assessments of potential disasters
• Conduct State and LGA-level disaster preparedness capacity assessments, including analysis of existing Early Warning Systems (EWS).
• Facilitate workshops at State and LGA levels to review findings and strengthen preparedness structures.
• Train consortium partners, community-level teams (CEWMs, LEMCs, volunteers, traditional leaders) on disaster preparedness.
• Build capacity of government officials on risk analysis and preparedness, Disaster response, situation reporting (SITREP), incident management, and humanitarian standards.
• Train Community Preparedness and Response Teams (CPRTs) in evacuation drills, first aid, emergency communication, and disaster response protocols.
• Facilitate simulation exercises to practice localized early action plans.
• Lead the development of communication and awareness-raising protocols linked to localized hazard impacts.
• Facilitate contingency planning workshops at State and LGA levels to develop multi-hazard contingency plans.
• Conduct climate-induced conflict analysis where needed
• Support to position rapid response Non-Food Items (NFIs) including WASH and Shelter kits at strategic locations, and enhance logistics preparedness (including warehousing and emergency boats).
• Support rapid multi-sectoral needs assessments when an alarm risk trigger is activated.
• Facilitate the activation of crisis modifiers when needed and to provide necessary life-saving assistance.
• Coordinate and lead emergency response and recovery efforts
• Ensure compliance with federal, state, and local emergency management requirements
• Establish and maintain relationships with local, state, and federal emergency management agencies
• Review and revise emergency management plans regularly
• Analyse post-disaster data and generate reports for stakeholders
• Conduct post-response reflection reviews with local partner and community disaster committees to improve future preparedness and response.
• Ensure the mainstreaming of protection, gender, disability inclusion, and conflict sensitivity principles across all preparedness and response activities.
• Engage community leaders, women’s groups, youth networks, and marginalized groups throughout planning, implementation, and monitoring phases.
• Actively participate in relevant meetings, events, and platforms to represent the project and share key findings with external audiences.

Competencies
Knowledge / experience.

• Minimum Bachelor’s Degree in Disaster Management, Emergency Management, Public Safety, Humanitarian Affairs, or a related field.
• Proven minimum 5 years experience as an Emergency Preparedness Specialist or similar role in emergency management, particularly in disaster risk reduction or preparedness.
• Knowledge of emergency response planning and risk management
• Experience working with National, international NGOs or UN agencies.
• Strong knowledge of project cycle management (PCM) and community-based disaster risk management.
• Familiarity with Enhanced Vulnerability and Capacity Assessments (EVCA), contingency planning, and early warning systems.
• Proficient in writing clear, concise reports and technical documents in English.
• Fluent in local languages such as Hausa and Kanuri (both spoken and written).
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and digital data collection tools (e.g., KoboToolbox, ODK).
• Experience in conducting training, simulations, and community mobilization.
• Strong interpersonal skills and ability to work under pressure and meet deadlines.
• Commitment to cultural sensitivity, protection, gender inclusion, and conflict sensitivity.

Skills / Attitude:

• Strong communication and training skills.
• Excellent problem-solving abilities
• Excellent networking and relationship-building skills.
• Strong planning, organizational, and time management skills.
• High level of accuracy and attention to detail.
• Flexibility and adaptability in dynamic environments.
• Ability to work under pressure and meet tight deadlines.
• Proactive and initiative-driven with a pioneering mindset.
• Results-oriented with a collaborative team approach.
• Ability to work independently and as part of a team.
• Comfortable working in a multicultural and diverse environment.

External contacts:

• Government Agencies
• Humanitarian Organizations
• Partners organizations
• Community-Based Organizations (CBOs) and Volunteer Groups
• Private Sector Partners:
• Academic and Research Institutions
• Donors and Funding Partners
• Media and Public Awareness Channels
• Professional Networks and Working Groups.

Internal contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

go to method of application »

Summary
Internal:

• The Purpose of the Project Officer for Disaster Preparedness is to support the planning, coordination, and implementation of disaster preparedness and risk reduction activities in the selected vulnerable communities. 
• The Project Officer will work closely with local government agencies, as well as humanitarian organizations, to strengthen local disaster management systems, enhance community resilience, and ensure effective response to emergencies. 
• This role will focus on conducting vulnerability assessments, facilitating capacity-building training, improving early warning systems, and developing contingency plans.
• The Project Officer will be responsible for ensuring the smooth execution of disaster preparedness interventions at the LGA level, mobilizing resources, and ensuring alignment with standards and local needs.
• The ultimate goal is to reduce the impact of disasters on vulnerable populations through proactive preparedness and community-driven actions.

Key Tasks and Responsibilities

• Assist the Project Manager in developing detailed implementation and procurement plans for the project in consultation with relevant team members.
• Support the preparation of monthly and annual work plans
• Work directly with Community Disaster Management Committees (CDMCs), Ward Disaster Management Committees (WDMCs) and Local Disaster Management Committees (LDMCs) to ensure effective project execution.
• Facilitate to update local DRM plans/policies and develop guidelines for local governments to improve disaster response ensuring alignment with national and international DRR standards.
• Lead DRR interventions including disaster preparedness training; first aid, search and rescue (SAR) operations and establishing Early Warning Systems (EWS) at the community and LGA levels .
• Facilitate community meetings, workshops, and training sessions at the local and ward levels to enhance capacity and awareness on DRR.
• Develop hazard maps for risk visualization to identify and prioritize areas of high risk and enhance community awareness.
• Ensure the functionality of Local Emergency Operation Centers (LEOCs) at the local government level supporting their operation and integration into community-based disaster management efforts.
• Identify areas for the implementation of small-scale mitigation schemes through rapid DRR assessments and coordination with local government to ensure effective execution.
• Coordinate with LGA and community level stakeholders to ensure smooth project implementation and build synergies with other initiatives.
• Collaborate with the DP specialist for technical backstopping and overall guidance on DRR related interventions including planning, EWS localization and capacity enhancement for disaster response.
• Ensure timely and high-quality implementation of project activities in line with the project work plan.
• Maintain a comprehensive database for effective monitoring and evaluation (M&E) of project activities, tracking progress and outcomes at all levels.
• Support the design and collection of data for case studies, and success stories related to DP initiatives.
• Assist in developing IEC materials that educate communities on disaster preparedness.
• Support to Draft periodic reports (monthly, quarterly, semi-annual, and annual) and other required documentation in coordination with the Project Coordinator and project team.
• Ensure that lessons learned are documented and shared within the project manager and other team members
• Build and maintain working relationships with local governments, private sectors, NGOs, and other stakeholders for effective project delivery and resource mobilization.
• Assist in resolving conflicts or challenges in project areas, working collaboratively with local stakeholders and authorities.
• Actively participate in relevant meetings, and events.
• Lead capacity-building initiatives for CEWMs, LEMCs, volunteers, and community groups in disaster preparedness.
• Promote awareness-raising activities in communities particularly through radio broadcasts and workshops and to enhance disaster preparedness.
• Assist the Project Manager with administrative tasks as required.

Competencies

• Minimum of Bachelor’s Degree or HND (or equivalent) in Environmental Science, Disaster Risk Management, Climate Change, Natural Resource Management or a related field.
• At least 3 years of relevant experience in managing DRR, Climate Change Adaptation (CCA) and community-based projects with a focus on vulnerable populations
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• A good understanding of local languages such as Hausa and Kanuri is an added advantage
• Proficient in Microsoft Office (Excel, PowerPoint, Word), ArcGIS and basic statistical analysis.

Skills / Attitude:

• Strong interpersonal, communication, facilitation and negotiation skills
• Good skills in project planning, implementation, monitoring and reporting Good numerical skills
• Proven experience in DRR, emergency preparedness and response,
• Strong analytical and problem-solving skills with an ability to adapt and find solutions in dynamic environments
• Accuracy;
• Service oriented attitude but strict when it comes to keeping up to the ZOA policies and procedures;
• Able to work under pressures and meet deadlines;
• Result-oriented in a team approach;
• Participative leadership;
• Ability to work individual as well as in a team;
• Ability to work in a multi-cultural setting.

External contacts:

• Community members, Volunteer Groups, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities at local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;
• Professional Networks and Working Groups.

Internal contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

go to method of application »

Job Summary
External.

• The Disaster Preparedness Specialist plays a critical role in enhancing disaster preparedness, resilience, and response capacities in vulnerable communities across Borno and Sokoto state.
• The Disaster Preparedness Specialist will provide technical support to the project team and consortium members in delivering disaster preparedness. 
• DP specialist will provide strategic guidance in project management to ensure the achievement of project objectives, working closely with the partner.
• The role will require close collaboration with relevant government agencies, local authorities, and community stakeholders to build disaster resilience, implement risk reduction strategies, and promote sustainable preparedness measures at all levels.

Key tasks and responsibilities

• Develop and implement emergency response protocols and procedures
• Conduct risk and vulnerability assessments of potential disasters
• Conduct State and LGA-level disaster preparedness capacity assessments, including analysis of existing Early Warning Systems (EWS).
• Facilitate workshops at State and LGA levels to review findings and strengthen preparedness structures.
• Train consortium partners, community-level teams (CEWMs, LEMCs, volunteers, traditional leaders)  on disaster preparedness.
• Build capacity of government officials on risk analysis and preparedness, Disaster response, situation reporting (SITREP), incident management, and humanitarian standards.
• Train Community Preparedness and Response Teams (CPRTs) in evacuation drills, first aid, emergency communication, and disaster response protocols.
• Facilitate simulation exercises to practice localized early action plans.
• Lead the development of communication and awareness-raising protocols linked to localized hazard impacts.
• Facilitate contingency planning workshops at State and LGA levels to develop multi-hazard contingency plans.
• Conduct climate-induced conflict analysis where needed
• Support to position rapid response Non-Food Items (NFIs) including WASH and Shelter kits at strategic locations, and enhance logistics preparedness (including warehousing and emergency boats).
• Support rapid multi-sectoral needs assessments when an alarm risk trigger is activated.
• Facilitate the activation of crisis modifiers when needed and to provide necessary life-saving assistance.
• Coordinate and lead emergency response and recovery efforts
• Ensure compliance with federal, state, and local emergency management requirements
• Establish and maintain relationships with local, state, and federal emergency management agencies
• Review and revise emergency management plans regularly
• Analyse post-disaster data and generate reports for stakeholders
• Conduct post-response reflection reviews with local partner and community disaster committees to improve future preparedness and response.
• Ensure the mainstreaming of protection, gender, disability inclusion, and conflict sensitivity principles across all preparedness and response activities.
• Engage community leaders, women’s groups, youth networks, and marginalized groups throughout planning, implementation, and monitoring phases.
• Actively participate in relevant meetings, events, and platforms to represent the project and share key findings with external audiences

Competencies
Knowledge/experience:

• Minimum Bachelor’s degree in  Disaster Management, Emergency Management, Public Safety, Humanitarian Affairs, or related field.
• Proven minimum 05 years’ experience as an Emergency Preparedness Specialist or similar role in emergency management, particularly in disaster risk reduction or preparedness.
• Knowledge of emergency response planning and risk management
• Experience working with National, international NGOs or UN agencies.
• Strong knowledge of project cycle management (PCM) and community-based disaster risk management.
• Familiarity with Enhanced Vulnerability and Capacity Assessments (EVCA), contingency planning, and early warning systems.
• Proficient in writing clear, concise reports and technical documents in English.
• Fluent in local languages such as Hausa and Kanuri (both spoken and written).
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and digital data collection tools (e.g., KoboToolbox, ODK).
• Experience in conducting training, simulations, and community mobilization.
• Strong interpersonal skills and ability to work under pressure and meet deadlines.
• Commitment to cultural sensitivity, protection, gender inclusion, and conflict sensitivity.

Skills/Attitude:

• Strong communication and training skills.
• Excellent problem-solving abilities
• Excellent networking and relationship-building skills.
• Strong planning, organizational, and time management skills.
• High level of accuracy and attention to detail.
• Flexibility and adaptability in dynamic environments.
• Ability to work under pressure and meet tight deadlines.
• Proactive and initiative-driven with a pioneering mindset.
• Results-oriented with a collaborative team approach.
• Ability to work independently and as part of a team.
• Comfortable working in a multicultural and diverse environment.

External contacts:

• Government Agencies
• Humanitarian Organizations
• Partners organizations
• Community-Based Organizations (CBOs) and Volunteer Groups
• Private Sector Partners:
• Academic and Research Institutions
• Donors and Funding Partners
• Media and Public Awareness Channels
• Professional Networks and Working Groups.

Internal contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

go to method of application »

Purpose of the Position

• The MEAL Coordinator leads MEAL activities to produce output, outcome and impact as defined in the MEAL Frameworks, identify information gaps and make recommendations for the collection of data on all indicators as checks against processes and contexts to measure progress, results, and impacts. 
• The MEAL Coordinator will ensure that all MEAL activities shall result in timely tracking and documentation for project activities, quality data generated and processing in support of project reporting, increased accountability to different stakeholders, facilitates and uphold learning within the programme and across the organization as described in the Knowledge Management and MEAL Plans.

Key Tasks and Responsibilities
Monitoring:

• The MEAL Coordinator works closely with Project and other MEAL teams as well as partners to create and operate a functional MEAL framework, system, tools and processes in alignment with ZOA guidelines, standards and localized MEAL contexts to gather performance data at output, outcome and impact level based on objectives and indicators contained in the MEAL Frameworks.
• Leads in the drafting and development of the programme MEAL plans, Indicator plan, field Data Protocols/SOPs, ToRs, and data collection tools to facilitate field procedures and execution.
• Strengthen the utilization of technology and where feasible enhance data collection, analysis, and reporting considering the limited infrastructure and internet connectivity challenges of ZOA operation areas.
• Ensure baselines, mid-term reviews, endlines and end evaluations are conducted in line with ZOA and donor requirements
• Lead and facilitates local analysis, visualization, presentations and interpretation of contextualized MEAL information as inputs to regular narrative reports covering progress.
• Facilitate capacity building initiatives on MEAL for project and MEAL staff and partners ensuring they have the skills and knowledge necessary to effectively apply and implement MEAL system, frameworks, tools, and other MEAL processes to enhance activities, data collection, analysis, application of data and information for measuring progress, reporting, making necessary adjustments and improving programme impact(s).
• Plan and undertake Data Quality Audits and Assessment exercises.
• Ensure that MEAL requirements for donor and ZOA reports are met and products are of high quality
• Assist the relevant staff during the proposal development stage through
  the development of among others conducting needs assessment, MEAL
  approaches, Theory of Change and logical frameworks.
• Ensure visibility materials (pop ups, team clothing, project sheets, flyers, leaflets) to be used for meetings, contact with communities, donors, and partners are produced to high quality.

Evaluation:

• Get involved in the drafting and design of ToRs for assessments, evaluations and other studies.
• Participate in the evaluation of consultancy proposal bids and selection of individual consultants and firms.
• Coordinate internal and external assessments, studies, evaluations and other research for Nigeria programme in close collaboration with the MPQ, PGM, DPGM, Managers, and team.
• Drafting and/or reviewing evaluation reports for internal and external use.
• Acts as focal contact point for the MEAL working groups under area of jurisdiction.

Accountability:

• Oversee ZOA’s commitments to the Core Humanitarian Standard (CHS) in line with the project, ensuring that the Feedback and Complaints Mechanism (FCM) operated either at ZOA or project partner is fit for purpose and that complaints and feedback received are monitored and followed up appropriately.
• Promote participatory approaches and methodologies, engaging affected population to ensure their voices and perspectives are captured in order to address specific needs and expectations.
• Sensitize and educate team members and stakeholders (beneficiaries, service providers, partners, government authorities and others) on
• Feedback and Complaint Mechanisms implemented by ZOA Nigeria.
• Ensure appropriate documentation of feedback and complaints received following correct reporting procedures and tools.
• Conduct regular analysis and presentation of feedback and complaints portraying context and trends in ZOA intervention to guide necessary improvements.
• Promote understanding to ZOA’s Code of Conduct and Safeguarding policies, ensuring adherence to these policies at all times and that project activities are implemented with a “Do No Harm” approach.

Learning:

• Lead drafting and development of programme level Learning Agendas and Questions to guide relevant data collection and learning activities.
• Promote a culture of learning and knowledge sharing through utilization of project/programme data collected, key assessments, evaluations, any other study findings and lessons learned for  adaptive management,adjustments and improving impact(s).
• Documentation of good practices, success stories, innovative approaches and learning product to be utilized for programming, advocacy and other dissemination.
• Planning and organising joint programme monitoring, reviews, and learning workshops/events internally and externally sharing results with programme teams and other stakeholders.
• Convene and chair regular meetings with programme team involving other MEAL colleagues as well as partners using available platforms to collectively analyse and interpret MEAL information, discuss MEAL related issues, exchange MEAL expertise and experiences.
• Foster coordination and collaboration between programme and MEAL teams as well as with key stakeholders (government authorities, UN agencies, NGOs, and implementing partners) in order to enhance MEAL practices through such as MEAL coordination mechanisms, networks, and working groups.
• Perform any other duties as assigned.

Competencies
Knowledge and experience:

• Bachelor`s or Master`s Degree in a relevant discipline (e.g., Development Studies, Social Sciences, Sociology, Anthropology, etc.)
• At least five (5) years’ experience in: Participatory assessment and monitoring (Computerized) data processing and analysis, e.g. statistical software such as SPSS, STATA, etc)
• Training of individuals and groups (e.g. for data collection)
• MEAL system design, rollout and implementation
• Good understanding of the Location context; experience in Working in location/context.
• Excellent facilitation and communication skills
• Ability to organize and train MEAL staff in ZOA, and within partner organizations
• Good contextual knowledge related to civil society/community assessment (i.e. Local community priorities, social and cultural constraints and local political and economic environment)
• Experience with vulnerable people
• Experience of working with People with Disabilities is a plus
• Experience in managing a team
• Experience in Food Security & Livelihoods, Disaster Preparedness, WASH programming.

Skills:

• Excellent communication skills and writing ability in English;
• Innovative, creative and enthusiastic;
• Digital data collection (Kobo tool box, etc)
• Statistical packages such as SPSS and GIS
• Result oriented and possession of learning power Advanced MS office skills
• High accuracy and attention to detail
• Able to produce good quality report
• Self-motivator, able to take initiatives with limited supervision;
• Language skills in relevant local languages where implementation will take place is a plus.

Attitude/behaviour:

• High level of personal integrity;
• Flexibility and adaptability;
• Interpersonal and cross-cultural sensitivity;
• Able to work under pressures and meet deadlines;
• Able to work in a sometimes fluid and innovative environment.

go to method of application »

Internal

• The Purpose of the Position for the Project Assistant for Disaster Preparedness is to support the planning, coordination, and implementation of disaster preparedness and risk reduction activities in the selected vulnerable communities. 
• The Project Assistant will work closely with local government agencies, as well as humanitarian organizations, to strengthen local disaster management systems, enhance community resilience, and ensure effective response to emergencies. 
• This role will focus on conducting vulnerability assessments, facilitating capacity-building training, improving early warning systems, and developing contingency plans. 
• The Project Assistant will be responsible for ensuring the smooth execution of disaster preparedness interventions at the LGA level, mobilizing resources, and ensuring alignment with standards and local needs. 
• The ultimate goal is to reduce the impact of disasters on vulnerable populations through proactive preparedness and community-driven actions.

Key tasks and responsibilities
Project Implementation and planning
The PA will contribute to the effective implementation of the Disaster Preparedness and Response interventions, ensuring that activities are implemented as laid out in the project document. This entails:

• Ensure community mobilization and sensitization of beneficiaries is conducted
• Work closely with community leaders, and government structures during registration and verification of beneficiaries ensuring the laid-out selection criteria are carefully followed
• Attend workshops on disaster preparedness and response coordination meetings organized by the Consortium, government, and other partners at the at local level whenever required
• Ensure implementation of project activities according to work plan, and share project progress Reports with the Project Manager/DP Specialist
• Maintain an open dialogue with the beneficiaries to promote transparency and accountability including contributing to and implementing the Core Humanitarian Standards (CHS)
• Identify, document, and disseminate best practices gained from DPR interventions in the areas of operation
• Promoting active participation of community structure and beneficiaries, and intermediaries in the planning, implementation, and evaluation of Project activities as required
• Assist the Project Manager/ DP Specialist in developing detailed implementation and procurement plans for the project in consultation with relevant team members.
• Work directly with Community Disaster Management Committees (CDMCs), Ward Disaster Management Committees (WDMCs) and Local Disaster Management Committees (LDMCs) to ensure effective project execution.
• Facilitate to update local DRM plans/policies and develop guidelines for local governments to improve disaster response ensuring alignment with national and international DRR standards.
• Lead DRR interventions including disaster preparedness training; first aid, search and rescue (SAR) operations and establishing Early Warning Systems (EWS) at the community and LGA levels .
• Facilitate community meetings, workshops, and training sessions at the local and ward levels to enhance capacity and awareness on DRR.
• Support to develop hazard maps for risk visualization to identify and prioritize areas of high risk and enhance community awareness.
• Identify areas for the implementation of small-scale mitigation schemes through rapid DRR assessments and coordination with local government to ensure effective execution.
• Coordinate with LGA and community level stakeholders to ensure smooth project implementation and build synergies with other initiatives.
• Collaborate with the DP specialist for technical backstopping and overall guidance on DRR related interventions including planning, EWS localization and capacity enhancement for disaster response.
• Ensure timely and high-quality implementation of project activities in line with the project work plan.
• Maintain a comprehensive database for effective monitoring and evaluation (M&E) of project activities, tracking progress and outcomes at all levels.
• Support the design and collection of data for case studies, and success stories related to DP initiatives.
• Assist in developing IEC materials that educate communities on disaster preparedness.
• Support to Draft periodic reports (monthly, semi-annual, and annual) and other required documentation in coordination with the Project team.
• Ensure that lessons learned are documented and shared within the project manager and other team members
• Build and maintain working relationships with local governments, private sectors, NGOs, and other stakeholders for effective project delivery and resource mobilization.
• Assist in resolving conflicts or challenges in project areas, working collaboratively with local stakeholders and authorities.
• Actively participate in relevant meetings, and events.
• Lead capacity-building initiatives for CEWMs, LEMCs, volunteers, and community groups in disaster preparedness.
• Promote awareness-raising activities in communities particularly through radio broadcasts and workshops and to enhance disaster preparedness.
• Assist the Project Manager/DP specialist with administrative tasks as required

Competencies:

• Bachelor’s Degree or HND (or equivalent) in Environmental Science, Disaster Risk Management, Climate Change, Natural Resource Management or a related field.
• At least 3 years of relevant experience in managing DRR, Climate Change Adaptation (CCA) and community-based projects with a focus on vulnerable populations
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• A good understanding of local languages such as Hausa and Kanuri is an added advantage
• Proficient in Microsoft Office (Excel, PowerPoint, Word), ArcGIS and basic statistical analysis

 Skills/Attitude:

• Strong interpersonal, communication, facilitation and negotiation skills
• Good skills in project planning, implementation, monitoring and reporting Good numerical skills
• Proven experience in DRR, emergency preparedness and response,
• Strong analytical and problem-solving skills with an ability to adapt and find solutions in dynamic environments
• Accuracy;
• Service oriented attitude but strict when it comes to keeping up to the ZOA policies and procedures;
• Able to work under pressures and meet deadlines;
• Result-oriented in a team approach;
• Participative leadership;
• Ability to work individual as well as in a team;
• Ability to work in a multi-cultural setting;

External contacts:

• Community members, Volunteer Groups, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities at local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;
• Professional Networks and Working Groups

Internal contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

go to method of application »

Job Summary
Internal

• Provide MEAL expertise to strengthen ZOA - Nigeria’s core sector programming areas, namely Food Security and Livelihoods, WASH and Education.
• The incumbent will play a critical role in strengthening partnerships, business development and knowledge management. 
• The position is 12 months fixed term renewable based on funding availability. MEAL tool development and data management
• Develop and rollout relevant data collection tools for baseline lines, process and outcomes indicator tracking including relevant assessments and studies.  
• Data and report objectively all field monitoring activities.  
• Develop appealing infographics and dashboards that allow easy project activity, output & outcome tracking.  
• Adopt and utilize ZOA tools in measuring implementation of ZOA’s key thematic areas (Localization, peace nexus & climate change)  & cross cutting themes.

 Monitoring and reporting:

• Maintain and update the overall projects indicator tracker-based project designs and donor requirements.  
• Develop M&E plans for all projects and proposals and ensure the same is followed up during implementation.
• Ensure all grants have updated work-plan and performance management plan (PMPs) in tandem with all approved proposals, regularly reviewing and updating as needed.  
• Carry out data quality assessments / audits regularly for MEAL data based on agreed indicators to guide decision making.  
• Review monthly progress reports from partners and ensure they have evidence to back-up and provide feedback to the respective staff.  
• Conduct regular field visits to monitor project activities and provide on-the-ground support and guidance.
• Ensure that cross-cutting issues such as participation, gender, age and disability are effective. Addressed/mainstreamed in all project implementations as part of ensuring accountability  Assessments, surveys, and evaluation
• Facilitate and/or coordinate all country assessments, evaluations and performance evaluation tasks including planning and reporting on the same.  
• Assist in the development of TOR for external surveys and consultant recruitments/selection..
• Timely plan and initiate all pre- and post-intervention assessments, KAP surveys, After Action Reviews, Post Distribution Monitoring and Real-Time Evaluation of emergency programmes.

 Learning, accountability, and capacity building:    

• Maintain a repository of M&E resources and tools accessible to staff, promoting continuous learning and improvement in monitoring and evaluation practices to ensure program quality.
• Build capacity of staff through training to ensure adoption of new data monitoring tools and quality of data collected.  
• Regularly collect data on and analyse the Complaints Reporting and Feedback Mechanism (CRFM) accountability data to the ZOA team to facilitate quality improvement.
• Implement feedback mechanisms to incorporate lessons learned into project planning an execution.
• Representation, fundraising, liaison, and communication  
• Participate in delegated cluster and thematic group meetings clearly articulating the work ZOA is doing.
• Map partners with similar programming interests and engage for possible future partnerships.  
• Work with the HQ communication team to ensure that communication products developed and shared enhance the visibility of ZOA and supporting donors;  
• Support the country office in proposal development, and tracking funding trends.
• Submission of 5Ws, who does What, Where, When and Why to the Food Security Sector (FSS) to promote transparency and accountability within the humanitarian response.

Competencies

• Master’s Degree in any relevant study area with experience in Humanitarian and Development work monitoring and evaluation preferred.
• Experience in implementing at least two of ZOA’s key sectors (WASH, Education, FSL)
• Demonstrated experience in data processing and management of large-scale surveys.  
• Experienced in Results based reporting  using standard food security, livelihoods, resilience, WASH, Education in Emergencies, Household Economic Strengthening, Gender Based Violence
• Demonstrated experience of statistical packages and/ or data analysis software (e.g., SPSS, Excel, Epi Info, SMART, STAT 01) and advanced computer skills (word processing, spread sheets, and databases) are a must.  
• Knowledge and experience in implementing integrated public health, social protection, education, food security & livelihoods, projects are an added advantage.  

 External contacts:   

• Community members, community leaders and community-based organizations.
• National and international NGOs working in ZOA’s target areas.  
• Any other stakeholders in project implementation at the community level.

go to method of application »

Purpose of the Position

• The role of the Logistics and IT Officer involves the provision of comprehensive IT and logistical support.
• The incumbent will supervise logistic processes to aid ZOA procurement, manage stock levels, oversee fleet operations, and maintain asset and inventory databases.
• Additionally, the position requires performing various office and guest house maintenance tasks at both the ZOA country office and deep field offices.
• The primary location for this role is in Sokoto, with occasional field visits as needed, both within and outside Sokoto State.

Key Tasks and Responsibilities

• Organizing travel arrangements e.g. flight ticket, visa, hotels and accommodation, airport pickup, drop-off etc.
• Facility maintenance.
• Receive, review, and process incoming PRF through ERP ensuring sufficient clarity on specifications given for goods and services.
• To ensure that all project-related purchases are reviewed approved and processed timely without delay.
• Maintain all procurement records, ensuring that an efficient filing system for procurement documents e.g. quotations, procurement process, copies of contract and invoices, order forms, etc. are securely kept on ZOA Manager, ERP Teams, and easily accessible by authorized persons.
• To keep records of all procurement transactions according to ZOA Policy both electronically and manually.
• Ensure proper storage and warehousing of assets and program stocks; including proper tracking of receiving and issuing of stocks.
• Responsible for fleet Management and Maintenance of generators in both Sokoto and deep Field offices.

Competencies
Knowledge and experience:

• University Degree or equivalent (minimally HND, BSc / BA, Supply Chain Management, Public Administration, Political Science and Administration, IT, computer science and engineering or relevant field;
• Proven working experience of at least 2 - 3 years in the relevant field;
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• A good understanding of Hausa and Kanuri is an added advantage
• Excellent computer skills (accounting systems, Excel, Word, ERP (Unit 4), and PowerPoint.

Skills / Attitude:

• Good verbal and written communication skills;
• Good  planning and organizational skills;
• Good numerical skills
• Analytical skills;
• Accuracy;
• Service oriented attitude but strict when it comes to keeping up to the ZOA policies and procedures;
• Able to work under pressures and meet deadlines;
• Result-oriented in a team approach;
• Participative leadership;
• Ability to work individual as well as in a team;
• Ability to work in a multi-cultural setting.

External contacts:

• Community members, Vendors & Suppliers, and community-based organizations;
• Relevant government authorities on a district and local level;
• National and international NGOs working in ZOA’s target areas;
• Any other stakeholders in project implementation at the community level;
• Logistics Working groups and WFP Log sector.

Internal contacts:

• ZOA NL, Country office, deep field offices and ZOA staff.

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Summary
Internal:

• The Finance Officer is supporting the Finance Manager for all financial systems, compliance and to support smooth organizational functioning and effective financial management. 

Key Tasks and Responsibilities

• Reviewing financial records and reports to detect irregularities or issues may need further attention or clarity.  
• Ensure that an efficient and effective financial system is maintained in line with the ZOA policies and guidelines;
• Complying with government regulations regarding financial activities such as taxation, social securities, pensions and insurance etc. Ensure monthly remittance of statutory deductions: PAYE, WHT, Pension, NHF, NISTF etc).
• Monitor the budget spent according to the program of work timelines, conduct periodic (quarterly) budgetary analysis and report to the Finance Manager on expenditure trends, budgetary corrections, if required;
• Recommending changes to policies or procedures to comply with new laws or regulations.
• Responsible for timely transactions booking in ERP (Unit 4); ensure accuracy and completeness of documents.  
• Ensure document compliance to ZOA accounting and procurement manuals before payment is initiated.  
• Ensure adherence to EFCC SCUML, cash withdrawal and movement notification, and other project information that is to be shared with the agency.
• Review of procurement documents, requests, contract and other payment documents as may be delegated from time to time by Finance Manager.
• Support Finance Manager during quarter closure, budget and forecast development.  
• Maintain files; including filling of general ledger, payment vouchers, account payable documentation and Other miscellaneous payments.
• Reviewing financial records and reports to detect irregularities or issues may need further attention or clarity.
• Ensure that an efficient and effective financial system is maintained in line with the ZOA policies and guidelines;
• Maintain cordial relationship with the staff member and treat visitors, guest and program beneficiaries with courtesy.
• Conduct him/her both professionally and personally in such a manner that it will bring credit to ZOA and not jeopardize its humanitarian mission.
• Any other duty that is reasonably consistent with the key tasks of the function.

Competencies

• University Degree or equivalent (minimally HND, BSc/BA, Finance and Accounting, Business Management or relevant field;
• Proven working experience of at least 2 - 3 years in the relevant field;
• Affinity with humanitarian work and International NGO’s;
• Excellent spoken and written command of English and developing sound memos for both internal and external;
• Excellent computer skills (accounting systems, Excel, Word, ERP (Unit 4), and PowerPoint.

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Job Summary
Internal

• The Accountability officer ensures high-quality and effective operationalization of ZOAs CRM system according to policy and guidelines. 
• The Accountability officer is responsible for the end to end running of the processes from establishing on ground feedback mechanisms including hotlines, suggestion boxes, face to face communications and community consultations to the entire process including collation of the complaints and feedback, appropriate and accurate documentation and mobilizing key stakeholders to ensure response. 
• The accountability officer provides support to ensure that PSEA, Accountability systems and Complaint Response Mechanisms (CRM) systems run according policy to guarantee that accountability standards are met.

Key Tasks and Responsibilities

• Implements the efficient and effective running of the Complaints and Response Mechanism/ Community Feedback mechanisms (Help desk, Hotlines, suggestion boxes, face to face complaints, community feedback mechanisms etc.) according to ZOA policy and guidelines.
• Maintains and updates ZOA CRM data base under the specification of the MPQ.
• Ensure that focal points are involved in the documentation and reporting of complaints and feedback.  
• Leads in the documentation of complaints/feedback and responses or resolutions and ensures that the CRM data base is updated every 5th of the month.
• Coordinate and supervise the monitoring of monthly redemption and cash out activities: conduct market price monitoring, shop monitoring, ensure that beneficiaries receive their full entitlement and they are treated with dignity and not taken advantage of.
• Conduct monthly meetings with the vendors/agents to ensure that their activities are fully in compliance with ZOA regulations, represent beneficiaries’ interests in such meetings. s
• Daily reporting of beneficiaries served at the vendors shops during redemption to track progress and follow up on those pending.
• Conduct together with the team post distribution meetings with beneficiaries to collect feedback, follow up on
• Serve as a Complaint Response Mechanism
• Monitor and report on progress of activities in accordance with ZOA reporting and monitoring system.
• Participates and represents ZOA in conducting joint assessments and evaluations by the wider humanitarian / civil society community and represents ZOA in the appropriate networks or Technical Working Groups (Protection, PSEA) as necessary.

Evaluation:

• Ensures the conduct of assessments in areas of protection and gender analysis.
• Supports the MPQ in the conduct of internal assessments.

Learning:

• Maintains and updates ZOA CRM data base under the specification of the MPQ.
• Ensures that data base is usable for ZOA planning i.e. country strategic plan, project plan)
• Ensures synergy between CRM and project teams and other stakeholders through joint analysis of CRM reports and effective communications.
• Ensures that lessons learned workshops are conducted and outputs feedback to ZOA as knowledge.

External Contacts:

• As directed by MPQ
• ZOA beneficiaries and non-beneficiaries
• Local/community leaders
• Enumerators and community volunteers
• Evaluators

Internal Contacts:

• MPQ
• PGM
• Project Managers
• MEAL officer and MEAL assistant
• ZOA field managers and staff

Supervises:

• CRM volunteers, Enumerators

Competencies:

• The candidate is expected to support the identity, vision and mission of ZOA.
• Strong knowledge of and expertise in data analysis and presentation (Graphs, Maps, pivot tables)
• Strong knowledge in Kobo, Microsoft Excel for tools development, data analysis and management
• Experience in the use of RR collect, any GIS software or database preferred.
• Strong report writing skills.
• University Graduate or Technical course diploma holders.
• Experience in ZOA project in any capacity for minimum of 3 months.  
• Strong written and verbal communication skills in English.
• Good understanding of Core Humanitarian Standards, PSEA, Accountability to Affected populations.
• Ability to operate as part of a team in a multi-cultural, value-driven work environment, and to perform tasks with sensitivity to local culture.
• Ability to manage own workload and deadlines, and maintain ethical and professional conduct
• Knowledge of spoken and or written Hausa and/ or Kanuri is an added advantage.
• Willingness to travel within ZOA areas of operation.

Skills/Attitudes:

• Data presentation and analysis skills (both qualitative and quantitative)
• Report writing
• Organized and eye for detail
• Pro-active
• Able to manage stress and work under pressure
• Team player  
• Special requirements

Special circumstances:

• Willingness to travel to other field offices, visit and train local partners. Willingness to accepts additional job responsibilities especially in emergency relief situations as and when requested to carry out any necessary tasks.