Latest Jobs at United Nations Development Programme (UNDP)

Type of Contract: Individual Contract
Post Level: National Consultant
Starting Date: (date when the selected candidate is expected to start): 18-Nov-2019
Duration of Initial Contract: Twenty Five (25) Working Days
Expected Duration of Assignment: Twenty Five (25) Working Days

Background
A series of United Nations Security Council Resolutions urge Member States to “bring terrorists to justice”, “to ensure that there is no impunity for those responsible for terrorist acts, and abuses and violations of international human rights and violations of humanitarian law”, and to develop prosecution, rehabilitation and reintegration (PRR) strategies for terrorist fighters,and “to assess and investigate suspected individuals whom they have reasonable grounds to believe are terrorists, … to develop and implement comprehensive risk assessments for those individuals, and to take appropriate action, including by considering appropriate prosecution, rehabilitation and reintegration measures … in compliance with domestic and international law”.

Objective of the consultancy

• In the context of achieving a harmonised SPRR approach for countries affected by the Boko Haram crisis, the National Consultant will lead a process that provides the content of a report outlining a light review of national and local level screening and prosecution and an in-depth review of rehabilitation and reintegration processes in Nigeria.

Scope of work
Under the overall supervision of the Senior Advisor & Head of Stabilization Lake Chad Basin Regional Stabilization strategy, the National Consultant will undertake the following:

Task 1 (Desk review on SPRR-relevant documentation)
Description:

• With a light review of national and local level screening and prosecution and an in-depth review of rehabilitation and reintegration.

Days:

• 5 Days

Task 2
Organise Focus Group Discussions with relevant national stakeholders on:

• Screening
• Prosecution
• Rehabilitation
• Reintegration

Description:

• Discuss, understand and report on:
  • National legal framework (laws, decrees, etc.) policies, regulations and other relevant documents;
  • Implementation and coordination of national SPRR processes;
  • Taking stock of national SPRR initiatives, programmes and projects;
  • Planned next steps in the SPRR process;
  • Lessons learned in the SPRR process; and
  • Gaps; and
  • Recommendations

Days:

• 8 Days.

Task 3 (Draft the National SPRR report, with a focus on Rehabilitation and Reintegration)
Description:

• Based on a format provided by the LCBC Secretariat of the Regional Stabilisation Strategy

Days:

• 4 Days

Task 4

• Design and facilitate a National workshop “Rehabilitation and Reintegration of former Boko Haram associates in [Niger, Chad, Nigeria, Cameroon] – State of Play, lessons learned and way forward

Description:
Logistical and organisational supported by UNDP. Discuss and validate the draft SPRR report, with a view to:

• Promote dialogue among Government rehabilitation and reintegration officials and other stakeholders in the country;
• Inform participants on the broader process and stimulate a discussion on Screening, Prosecution, Rehabilitation and Reintegration;
• Improve the understanding of and consensus on the concepts and practice of rehabilitation and reintegration in the framework of Screening, Prosecution, Rehabilitation and Reintegration (SPRR); and
• Take stock of centre-based rehabilitation and community-based reintegration initiatives in the country, including through the identification of good practices and lessons learned so far.

Task 5
Description:

• Final National SPRR report, with a focus on Rehabilitation and Reintegration.

Required Skills and Experience

• An advanced university degree (i.e. Master’s degree or equivalent degree) is required. A first-level university degree (i.e. bachelor’s degree or equivalent) in combination with qualifying relevant professional experience may be accepted in lieu of advanced university degree;
• A minimum of fifteen (15) years of progressively responsible professional experience in development, emergency preparedness, crisis management, or other closely related field is required;
• Practical experience in workshop design and facilitation;
• Sound knowledge of DDR and basic knowledge of SPRR processes;
• Full proficiency in English
• Computer literate.

Competencies
Professionalism:

• Proven conceptual, strategic, analytical, advocacy and communication capacity; ability to identify issues and use sound judgment in applying technical expertise to resolve a wide range of problems;
• Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact;
• Conscientious and efficient in meeting commitments, observing deadlines and achieving results; and
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication:

• Speaks and writes clearly and effectively;
• Listens to others, correctly interprets messages from others and responds appropriately;
• Asks questions to clarify and exhibits interest in having two-way communication;
• Tailors language, tone, style and format to match audience; and
• Demonstrates openness in sharing information and keeping people informed.

Planning and organising:

• Develops clear goals that are consistent with agreed strategies;
• Identifies priority activities and assignments;
• Adjusts priorities as required;
• Allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; and
• Monitors and adjusts plans and actions as necessary;

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals;
• Solicits input by genuinely valuing others' ideas and expertise; and
• Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.

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Location: Borno, with possible missions to Abuja, Adamawa and Yobe
Type of Contract: Individual Contract
Post Level: International Consultant
Starting Date (date when the selected candidate is expected to start): 02nd December, 2019
Duration of Initial Contract: 40 Working Days
Expected Duration of Assignment: 40 Working Days

Background
Millions of civilians continue to grapple with extreme adversity across north-east Nigeria and the rest of the Lake Chad region where a recent surge in violence has uprooted tens of thousands more people, exacerbating an already dire crisis situation. An intractable extremist insurgency that has left tens of thousands of people dead, approximately 2.5 million displaced, and more than 10 million people in the region affected and in need. It is unlikely that security responses alone will be sufficient to address the complex factors that gave rise to the insurgency, and which continues to sustain it. There is increasing consensus that military efforts must be coupled with significant investments in complementary stabilisation activities to benefit the local population with both local and Lake Chad Basin (LCB) regional levels, if the security-humanitarian-development nexus around Lake Chad is to be effectively addressed.

While robust national and multi-national military operations have re-taken territory previously controlled by Boko Haram, a new approach is required to consolidate these gains and establish the conditions necessary to transition from military to civilian responsibility for security, and from the provision of humanitarian assistance to the resumption of stalled development processes.  To this end, UNDP has been developing a new initiative for establishing Lake Chad Basin Stabilization Facility, supporting four Lake Chad Basin countries (i.e., Nigeria, Niger, Cameroon, and Chad) as well as LCB regional institutions, such as the Lake Chad Basin Commission (LCBC).

The Facility will act as a rapid-response package– delivering within 90 days of target area selection – that relevant authorities can sequence with military operations as necessary, to ensure immediate follow-up in specific locations and curtail the ability of armed opposition groups to re-infiltrate and exploit any security vacuum or community perceptions of non-responsive Government by extending an organized and effective civilian security umbrella, consolidating military progress with development ‘dividends’ for the local population.

The Facility aims to address the needs of immediate stabilization in the target areas with high degrees of insecurity, promoting the phased transition of insecure areas toward greater security, and the reduction of current volatility whereby previously secure areas have become more rather than less vulnerable.

Such programme approach undeniably faces various risks, institutional, programmatic and contextual, to project implementation and there is a need to establish an integrated approach to risk management, with horizontal integration across all types of risks, and vertical integration from projects up to corporate level.  To this end, UNDP is seeking for an expert to conduct a risk assessment and design risk management mechanisms for Lake Chad Basin Regional Stabilization Facility (RSF) in line with UNDP’s Enterprise Risk Management (ERM) Policy.

Duties and Responsibilities
Scope of the Work and Tasks:

• The primary scope of work of the experienced consultant / expert is to develop the umbrella framework for risk management for the RSF, focusing on the following areas in accordance with UNDP’s ERM Risk Categories (See Annex):
• Institutional risk: existing and emerging uncertainties that could facilitate or hinder the efficiency and effectiveness of core operations within the organization.
• Programmatic risk: existing and emerging uncertainties that could facilitate or hinder the realization of programme or project objectives.
• Contextual risk: existing and emerging uncertainties that could facilitate or hinder progress towards development priorities of a given society. ERM considers contextual risk when these external uncertainties also present institutional or programmatic risks.

In the overall programme context of the RSF, the Risk Management Framework should aim to:

• Increase programme effectiveness and relevance through adaptive and informed decision-making
• Provide greater assurance regarding the management of significant risks
• Enable the exploration of innovative solutions to organizational and development challenges
• Inform effective and targeted allocation of resources to where they are most needed
• Enhance the reputation of UNDP as a value-driven and risk-informed organization
• Increase efficiency by safeguarding the accountable use of resources
• Safeguard people and the environment
• Manage and reduce to an acceptable level the safety and security risks to UNDP personnel, premises and assets.

Risk Assessment
A risk assessment should be conducted with suitable methodologies for risk identification, analysis and evaluation, enabling greater acceptance of risk-taking opportunities for implementation of immediate stabilization activities under RSF while ensuring rigorous due diligence, treatment, monitoring and control. Risk categories to be assessed should include 1) Social and Environmental; 2) Financial; 3) Operational; 4) Organizational; 5) Political; 6) Regulatory; 7) Strategic; and 8) Safety and Security, in line with UNDP’s ERM Risk Categories (See Annex). Other risk factors that are expected to be assessed can be added to address the specific context of RSF and the Lake Chad Basin Region.

Based on the risk assessment, the consultant should identify and determine appropriate risk treatment measures. In case of threats to organizational objectives, risk treatment may be of four types: terminate (seeking to eliminate activity that triggers such a risk), transfer (passing ownership and/or liability to a third party), mitigate (reducing the likelihood and/or impact of the risk below the threshold of acceptability), and tolerate (tolerating the risk level). In case of opportunities, risk treatment may be of four types: exploit (making the opportunity happen), experiment (testing new solutions in uncertain contexts), enhance (enhance the likelihood or impact through reinforcing the trigger condition or increasing exposure), and accept (no proactive actions). As part of the risk mitigation plan, the responsible party/actor of each countermeasure action as well as risk monitoring and review mechanism should be set.

The methodologies to develop a risk management framework should encompass an inclusive communication and consultative approach, including but not limited to desk review, consultations with UNDP staff as well as external actors, interviews with experts/resource person and focused group discussions. A presentation/briefing on the findings and recommendation of the report to UNDP or the other key stakeholders (e.g., the government officials or the donors) can be requested. The consultant must also use the risk matrix and the detailed risk assessment (incl. risk, consequence, likelihood, risk level) with risks mitigation measures (incl. strategy, action, responsibility, and timeframe).

The consultant will carry out the tasks described above supervised by Head of UNDP Sub-Office for North East Region under overall guidance from UNDP Resident Representative for Nigeria in close collaboration with UNDP Deputy Resident Representatives.

Key Deliverables and Time frame
The assignment will lead to the production of the following key deliverables:

• An inception report with the situation analysis and methodologies for the risk assessment and formulation of risk management framework (By the end of 1st week after the contract signed);
• A draft report describing the results of risk assessment and framework of risk management, including the analysis of the key risks identified in 3 different risk levels and risk mitigating measures to be implemented for each risk level (By the end of 3rd week after the contract signed);
• The finalized report after reflecting all comments from UNDP and the key stakeholders (By the contract end date).
• Presentation of the report to UNDP Country Office/HQ and the donors.

Travel, Fees and Terms of Payment:

• The consultant will be required to work in Abuja and Maiduguri, Nigeria. UNDP will cover expenses related to the travel ticket from Abuja to Maiduguri (round trip) and DSAs during the stay as well as the travel to other Lake Chad Basin Countries (Chad, Niger and Cameroon) with DSAs
• The agreed consultant fee should cover all other costs.

Competencies

• Experience in the design and facilitation of risk scenario planning and risk management;
• Experience/Knowledge on security risk analysis is a strong advantage;
• Experiences in risk management in the private sector is a strong advantage
• Experience on programme management and operations within the United Nations is an asset;
• Working experience in Nigeria, and good knowledge of Northeast Nigeria is an asset;
• Proven experience in interacting with senior government and security/military.
• Immediate availability is preferable.

Required Skills and Experience
Education:

• A Postgraduate Degree (at least Bac + 5) in Social Sciences, Socio-anthropology, Economics, Development Planning, Security and Conflict Studies, or related field of Science.

Experience:

• Senior expert with at least 7 years of enterprise risk analysis and assessment.

Language:

• Excellent command of English. Proficiency in French is an asset.

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Job ID: 26672
Location: Abuja
Grade: G5
Vacancy Type: FTA Local
Contract Duration: 1 Year with possibility for extension

Background

• The UN Clinics operate, with regard to technical matters only, under the general supervision of the UN Medical Director and with the UN Resident Coordinator on regards of all administrative matters.
• Under the supervision of the UN Clinic Physician/Health Manager, the admin/pharmacist assistant is responsible for effective delivery of pharmaceutical services. The pharmacist assistant ensures timely availability of medicines and related supplies in a cost-effective manner. The pharmacist assistant is directly responsible for procurement /purchase of all Medicines, Diagnostic equipment and Medical Supplies for UN clinic at the duty station.
• Through both technical knowledge and discretion, the Pharmacist assistant is responsible for gaining the trust and confidence of each patient seen and maintaining trust within the entire UN community served, ensuring reliable, timely, accurate and confidential pharmacy services.
• The incumbent will ensure appropriate management and storage of drugs and consumables at the duty station following international standards and manage the administrative aspects of the Pharmacy in accordance with established policy procedure.

Duties and Responsibilities
Within delegated authority and under the guidance of the UN Clinic Health Manager, the incumbent is responsible for the following duties:
 
Medico-Administrative Functions:

• Developing, updating and implementing a mission list for drugs and medical consumables, based on generic drugs produced according the World Health Organization (WHO) standards;
• Develops and maintains a system for ongoing inspections of drug safety in all duty station medical facilities;
• Offers day-to-day advice on pharmaceutical issues including evaluating different antibiotics for impact on the local microbiological situation, and secures that mission personnel do not unnecessarily influence the ecological balance through the use of antibiotics;
• Responsible for advising the UN Clinic Health Manager in the specification of drugs to be requisitioned, and for offering a prudent scale of issue for the planning of re-supply;
• Through proactive planning and facilitation of an unimpeded supply of drugs, medical supplies, medical consumables, vaccines, condoms (male and female) and blood in the field mission.
• Prepare Annual Procurement Plan for procurement of medicines, Diagnostics and medical supplies and follow up on its implementations
• Monitoring the consumption of drugs, laboratory reagents, medical and surgical consumables at the UN Clinic; prepare monthly/quarterly stock reports
• Assisting the health team in the treatment and side effect monitoring;
• Dispensing valid prescriptions and medical supplies to patients of UN Clinic;
• Storing and record keeping of stocks; following international standards
• Accounting for the applicable medical supplies and equipment according to recommended guidelines;
• Participating in logistics operations pertaining to the management of expired supplies and re-distribution of medical supplies in the UN clinic;
• Follow up in ensuring that supplies contracts are prepared, signed and issued to winning parties.
• Carries out post award activities of establishing import declaration forms and forms of payment to suppliers.
• Prepares timely and accurate reports
• Ensure a proper and safe disposal of hazardous material and medical waste in close coordination with the UN Clinic Health Manager and Nurses and Lab technicians,
• Performs other duties as required.

Impact of Results

• The key results have an impact on the efficiency of the unit. Incumbent’s own initiative is decisive in result of work and timely finalization.

Corporate Competencies
Professionalism:

• Knowledge and hands on experience in pharmaceutics; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations.

Planning and Organising:

• Ability to establish priorities and to plan, coordinate and monitor own work plan.

Teamwork:

• Strong interpersonal skills and ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Communication:

• Good interpersonal, and oral and written communication skills.

Accountability:

• Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments;
• Commitment to Continuous Learning
• Willingness to learn and keep abreast of new developments in the medical field.

Technological Awareness:

• Solid computer skills and good knowledge of relevant medical databases.

Client Orientation:

• Reports to internal and external clients in a timely and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients.
• Responds to client needs promptly.

Required Skills and Experience
Education:

• First Level University Degree in Pharmaceutical Sciences or related fields from an accredited university
• The length of technical studies is expected to be at least three years;
• Diploma/Certificate in a relevant health-related field, e.g. Public Health, Pharmaceutical Sciences, Health Economics or equivalent is desirable.
• Computer literate.

Experience:

• Two to five years work experience.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.)

Language Requirements:

• Fluency in the UN and national language of the duty station.

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Job ID: 26838
Location: Abuja
Vacancy Type: FTA International
Posting Type: Common System
Contract Duration: 1 Year with possibility for extension

Background

• Under the overall guidance of the Resident Representative and with a direct supervision by the Deputy Resident Representative (Programmes), the Head PMSU acts as quality assurance centre to Senior Management on all aspects of the CO programme. The Head PMSU provides advice to Senior Management and supports the programme units on Strategic Planning, Monitoring and Evaluation, Audit, Result Based Management policies and procedures, corporate compliance, resource mobilization, and donor reporting.
• The Head of the PMSU reports to Deputy Resident Representative (programme) and works closely with the Deputy Resident Representative (Operations), acting as a bridge and enhancing information sharing between Programme and Operations Units.

Duties and Responsibilities

• Support the alignment of UNDP programmes and projects to the UNDP corporate strategic plan 2018-2021;
• Coordinate with the UNDP Programme Teams and Operations Units to ensure the Country Office adheres to and complies with corporate policies and dashboards;
• Provide policy advice to Senior Management of the Country Office on quality assurance and compliance issues;
• Oversee UNDP Nigeria’s Monitoring and Evaluation policies and procedures and provide quality assurance to the evaluation processes;
• Represent the Country Office in the One UN Monitoring and Evaluation Group;
• Facilitate knowledge building and knowledge sharing on monitoring and evaluation;
• Provide support to the implementation of Result Based Management (RBM);
• Support programme and project monitoring and evaluation and timely donor  reporting;
• Ensure sound planning and monitoring of financial resources of the UNDP programme in Nigeria;
• Ensure compliance to UNDP audit policies;
• Manage the Programme Management Support Unit staff members.

As a member of the CO management team, provides policy advice, coordinates, and ensures the strategic planning for the UNDP programme focusing on achievement of the following results:

• Support the operationalization of the Country Programme Framework 2019-2020 in collaboration with the main partners and other UN Agencies;
• Coordinate with other units in the Country Office the IWP and the ROAR and other corporate planning and results reporting exercises;
• Support and coordinates knowledge building and management in the Country Office.

Provides effective quality assurance of full cycle of programming from formulation to implementation achieving the following results:

• Effective application of RBM tools, establishment of management targets (BSC) and monitoring achievement of results;
• Ensure effective monitoring and evaluation with the aim of measuring the impact of the CO programme;
• Ensure effective implementation of the Internal Control Framework in collaboration with the Operations Unit;
• Establish a quality and accountable reporting system;
• Coordinate the audit exercise among programme, project and operations staff and ensure compliance with audit quality standards and timeframes.

Support programme and project monitoring and evaluation focusing on achievement of the following results:

• Ensure that the projects have results-based annual work plans with indicators, baselines and targets established at output and activity level;
• Oversee and execute M&E activities included in the Quarterly Annual Work Plan and the M&E plan, with focus on results and impacts;
• Ensure quality contributions to the Results-Oriented Annual Reporting (ROAR), including provision of quality Programme data according to a predefined set of indicators and other requirements, etc.;
• Support the process of UNDP quality results reporting by provision of M&E information for ATLAS, Transparency Dashboard as well as facilitating the process of Programme/project Quality Assurance and Monitoring;
• Support update of project risk log, issue log, lessons learnt log and other UNDP instruments for effective implementation of the electoral programme;
• Ensure evaluation of results achieved by the project against their targets and track overall progress in achieving objectives in accordance with UNDP Evaluation Policy, UNDP Programme and Operations Policies and Procedures and UN Evaluation Norms and Standards;
• Ensure the preparation of consolidated progress reports for project management (including project quarterly and annual progress reports) capturing qualitative and quantitative aspects, according to the annual work plans and log frame including identification of problems, causes of potential bottlenecks in project implementation, and providing specific recommendations;
• Undertake regular visits to the field to support implementation of M&E and to identify where adaptations might be needed;
• Facilitate project mid and final evaluations, assessments and review;
• Monitor the project implementation activities follow up of evaluation and audit recommendations;
• Advise Project Managers on preparation of work plan and quarterly work plan;
• Design and implement a system to identify, analyze, document and disseminate lessons learned.

Ensure sound planning and monitoring of programme financial resources focused on the following results:

• Strategic oversight of planning, budgeting, implementing and monitoring of the programme, tracking use of financial resources in accordance with UNDP rules and regulations;
• Implementation of effective internal controls, proper functioning of a client-oriented financial resource management system;
• Regular monitoring of the CO delivery, resource mobilization, TRAC Allocation, programme revenue management (GMS/DPC);
• Periodic monitoring of dashboards and exceptions, identification of remedial actions;

Management of the Management Support Unit focused on the following results:

• Supervise the staff of the PMSU in line with the UNDP staff performance guidelines and policies
• Build the capacity of the national staff in the PMSU.

Core Competencies
Innovation:

• Ability to make new and useful ideas work
• Creates new and relevant ideas and leads others to implement them
• Leadership Ability to persuade others to follow
• Plans and acts transparently, actively works to remove barriers
• People Management Ability to improve performance and satisfaction
• Models high professional standards and motivates excellence in others

Communication:

• Ability to listen, adapt, persuade and transform Level 5: Gains trust of peers, partners, clients by presenting complex concepts in practical terms to others.

Delivery:

• Ability to get things done while exercising good judgement
• Critically assesses value and relevance of existing policy / practice and contributes to enhanced delivery of products, services, and innovative solutions

Technical/Functional:

• Ability to capture, develop, share and effectively use information and knowledge.
• Catalyzes new ideas, methods, and applications to pave a path for innovation and continuous improvement in professional area of expertise
• Ability to identify and execute opportunities to improve operational efficiency
• Knowledge of organizational development concepts, issues and principles and the ability to apply them to strategic and/or practical situations

Required Skills and Experience
Education:

• Master’s Degree or equivalent in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences or related field.

Experience:

• 7 years of relevant experience at the national or international level in providing management advisory services.
• Hands-on experience in design, monitoring and evaluation of development projects and establishing inter-relationships among international organization and national governments.
• Experience in the usage of computers and office software packages, experience in handling of web-based management systems.

Language Requirements:

• Fluency in written and spoken English is required.

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Job ID: 26841
Location: Abuja, Nigeria
Grade: SB2
Posting Type: Common System
Vacancy Type: Service Contract (SC)
Practice Area - Job Family: Management
Contract Duration: 1 year with possibility of extension
   
Background

• Under the guidance and supervision of UN House Manager, the Technical Assistant provides effective and reliable services ensuring high accuracy of work in the operation of all Extra Low Voltage Electrical/Electronic Appliances installed at UN House Abuja. The Technical Assistant demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
• The Technical Assistant  provides technical support services to the UN House Abuja Common Services unit  staff, UN Personnel, Consultants and Experts and UN staff on mission.

Duties and Responsibilities
Summary of Key Functions:

• Provision of reliable and efficient technical support services in the operation of all extra low voltage Electrical/Electronic appliances installed at UN House;
• Monitoring and maintaining records of all ELV installations in the UN House as follows:
  • Meeting Rooms and Conference Hall Audio and Visual Equipment including Video Conferencing Systems.
  • CATV [DSTV] System.
  • Public Address, Emergency Voice Communication and Disabled Alarm Systems.
  • Fire Alarm System.
  • Building Monitoring System [BMS].
  • FM200 System.
  • Access Control System.
  • LAN Networks: Voice and data
  • CCTV systems.
• Assist Staff/Users to resolve and address complaints in the use of the above systems in a timely manner;
• Promptly report of potential operational issues before they arise and recommend solution for remediation;
• Ensure that all the above Systems always operate at their optimum;
• Adhere to all operational procedures of each ELV system
• Ensures provision of reliable and efficient technical support services by:
  • Coordinating end-users operation of all extra low voltage facilities and audio visual appliances installed at UN House and daily monitoring and keeping records of the functionality and usage of all extra low voltage facilities and appliances within UN House with a view to ensuring timely preventative and pre-emptive maintenance,
  • Providing clear weekly reports in a timely manner  meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.
• Ensures cost-savings through ensuring proper use of all extra low voltage facilities and audio visual appliances installed in, around and across UN House through accurate maintenance of daily usage logs, provision of technical inputs to formulation of Common Services Annual Workplans  and reports.
• Ensures proper day-to-day maintenance of the extra low voltage facilities and audio visual appliances such as CCTV Cameras, Access Control Card Readers, Installed Projectors, Sprinkler sensors, Smoke Detector sensors, Building Management System (BMS), CATV/DSTV systems, UPS back-up for all the facilities, through timely minor repairs, arrangements for major repairs, etc.
• Ensure that all the above Systems always operate at their optimum by assisting staff/users to resolve and address complaints in the use of the facilities and applinaces in a timely manner.
• Ensures that all immediate actions required by rules and regulations as well as standard operating procedures (SOPs) are taken in using the facilities. 

Impact of Results:

• The key results have an impact on the accurate, safe and timely execution of the sub office services.

Required Skills and Experience
Education:

• Secondary Education Mandatory. HND/University degree in Electrical/Electronic Engineering or Computer Science is strongly desirable.
• Professional certification or country specific related license.  

Experience:

• 3 years’ relevant professional work experience in the design, installation, operation an maintenance of Extra Low Voltage Electronic appliances in an international organization, INGO or project.

Corporate Competencies:
Operational Effectiveness:

• Ability to perform a variety of repetitive and routine tasks and duties
• Ability to review data, identify and adjust discrepancies
• Ability to handle a large volume of work possibly under time constraints
• Good knowledge of administrative rules and regulations
• Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
• Ability to organize and complete multiple tasks by establishing priorities
• Demonstrates excellent knowledge of the relevant protocols

Managing Data:

• Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
• Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
• Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
• Interprets data, draws conclusions and/or identifies patterns which support the work of others

Managing Documents, Correspondence and Reports:

• Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
• Ability to produce accurate and well documented records conforming to the required standard

Planning, Organizing and Multi-Tasking:

• Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
• Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
• Demonstrates ability to quickly shift from one task to another to meet multiple support needs
• Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support.

Language Requirements:

• Proficiency in English as the UN language of the duty station.