Latest Jobs at Sun King (Formerly Greenlight Planet)

About the role:

We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sale Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Are good with numbers, 
• Have good communication & people skills
• Have clear thinking/problem-solving ability.
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Are able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.

What We Offer

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by Sun King's employees who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Academy to elevate your leadership and managerial capabilities.

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About the role:

We are looking for an experienced Human Resource Business Partner to manage the HR function of our commercial team (EasyBuy), the ideal candidate will provide the right HR support to the commercial team by ensuring the right talent is recruited, enhancing staff performance, supporting employee development and sales related activities and also ensure all the HR initiatives and functions aligns with the business need.

What you would be expected to do

• Manage and oversee the end-to-end recruitment, on-boarding and induction of staff across all levels from associates to senior team members within.
• Managing the commercial workforce to drive a strong performance culture amongst the teams.
• Consults with line management, providing HR guidance when appropriate.
• Handling employee grievances amicably and within reasonable timelines.
• Works closely with stakeholders and employees to improve work relationships.
• Ensure Morale, and increase productivity and retention.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Ensuring HR policies are up to date and accessible to all staff within.
• Ensuring privacy of employee data and maintain up to date personnel files.
• Providing timely payroll inputs for processing.
• Actively participating in HR projects aimed towards delivering the HR agenda.
• Delivering excellent information through weekly and/or monthly HR reports.
• Regular visit to the field to check on field base employee wellbeing.
• Performs other related duties as assigned.

You might be a strong candidate if you

• Is excited about joining a fast growing, entrepreneurial and innovative environment with an opportunity to build teams, local HR practices and policies.
• Has minimum 4 years of HR generalist experience in a fast paced environment, ideally with a bachelor’s degree or Higher National Diploma in Human Resource Management.
• Is comfortable and experienced working in a multi-cultural and diverse environment.
• Have an excellent verbal and written communication skills.
• Possess an excellent and people management skills.
• Demonstrates a strong organizational skills and attention to detail.
• Good knowledge of human resource practices, Labor laws 
• Demonstrate an excellent time management skill with a proven ability to meet deadlines.
• Are proficient with Microsoft Office Suite or related software.

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About the role:

The ideal candidate will manage Sun King's warehouse activities, which includes warehouse operational efficiencies, and building/improving warehouse processes. The ideal candidate will coordinate with functional heads of Finance, Sales and other sub departments in operations to ensure optimal operations of all warehouses with strong controls to deter any leakages or waste of stock and will also be instrumental in developing policies/procedures to ensure the smooth operations of warehouse without compromise of controls.

What you would be expected to do

• Distribution Centre Operational Excellence: Drive and achieve the highest standard of operations across all DC location enabling the business to keep the ultimate customer promise.
• Distribution Centre operations capacity; expansion planning and ensure effective DC operations.
• Capacity and expansion planning to meet the rapidly changing needs of a hyper growth business.
• Team Management: Manage an efficient and effective warehouse team through on-job training,
• Motivation and staff development in order to deliver efficient / cost effective operation across all warehouse.
• Manage all In /Outbound KPI across all warehouses / DC’s.
• Manage 99% inventory accuracy KPI in all warehouses / DC’s.
• Manage Warehouse Budget and Cost Control.
• Manage Strengthen relationship with all 3rd Party Service providers to DC operations
• Safeguards warehouse operations and contents by establishing and monitoring security.
• Coordinates the investigation of unsafe conditions through the application of the company’s safety standards.
• Ensure the daily reports of all warehouses are completed in stipulated time.
• Work closely with the logistics coordinator and country store manager to resolve issues between warehousing and distribution processes as well as bottlenecks.
• Ensure that all the supplies are received, documented, processed and proper acknowledgment given as at when due.
• Plan, assign and address complaints and resolve problems within the shortest time frame possible.
• Comply effectively with company work and safety rules.

You might be a strong candidate if you

• Minimum of 6 years working in a similar role within a large scale FMCG Manufacturing Plant, solar industry or related industry.
• Minimum of BSc or HND in Supply Chain or its equivalent in related disciplines. 
• Expertise in warehouse management procedures and best practice.
• Good Management and Organizational skills.
• Excellent knowledge of Warehouse Management Software, especially ERP’s, Angaza, Looker.
• The ability to track the warehouse inventory correctly and provide the senior management team with accurate reports.
• Ensure that the very highest standards within the Warehouse are adhered too.

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About the role:

We are looking for an experienced Human Resource Business Partner to lead our Nigeria HR team. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and goals. Promoting corporate values and shaping a positive culture is a vital aspect of this role.

What you would be expected to do

• Develop and implement HR strategies and initiatives aligned with the overall business goals.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Create an avenue for a healthy working environment which increases productivity and retention.
• Consults with stakeholders, providing HR guidance when appropriate.
• Work with the HRBP's to ensure payroll input is accurate and timely submission.
• Perform the role with a global mindset particularly in rubbing minds with HRBP's in other countries to benefit from their experiences, leverage resources and knowledge and maintain coherence in our practices across the business.
• Manages daily activities of the HR Knowledge Center, including, develops, motivates, coaching and providing training and guidance to team members.
• Serves as a consultant and advisor to Business Unit HR, HR Operations and employees on aspects of HR knowledge based activities, initiatives and programs.
• Handling employee grievances amicably and within reasonable timelines.
• Works closely with stakeholders and employees to improve work relationships.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Ensuring HR policies are up to date and accessible to all staff within.
• Performs other related duties as assigned.

You might be a strong candidate if you

• Are excited about joining a fast growing, entrepreneurial and innovative environment with an opportunity to build teams, local HR practices and policies.
• Have minimum 8 years of HR generalist experience in related space.
• Bachelor’s degree or Higher National Diploma in Human Resource Management.
• Human resource Certification is an added advantage.
• Are comfortable and experienced working in a multi-cultural and diverse environment.
• Have experience managing a team.
• Have an excellent verbal and written communication skills.
• Possess an excellent and people management skills.
• Good knowledge of human resource practices, Labor laws, employee relations and compensations and benefits. e.t.c
• Are proficient with Microsoft Office Suite or related software.