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  • Posted: Oct 31, 2023
    Deadline: Not specified
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    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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    Officer, Client Service - Enugu

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Officer, Client Service - Ibadan

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Officer, Client Service - Yola

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Officer, Client Service - Jos

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Officer, Client Service - Makurdi

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Officer, Client Service - Owerri

    Job Description

    The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

    Qualifications

    • Minimum of a Second Class Lower degree in any course from an accredited University
    • Minimum of 2 years post Nysc experience.
    • Knowledge and experience in effective service delivery is an added advantage
    • Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO
    • Applicants CV must show detailed years of experience.

    Additional Information

    Behavioural Competencies

    • Upholding Standards
    • Resolving Conflict
    • Developing Practical Approaches
    • Query Resolution

    Technical Competencies

    • Excellent use of MS PowerPoint and Excel

    go to method of application »

    Banker, Personal

    Job Description

    Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customers in the branch, providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.

    Qualifications

    Minimum Qualifications

    • Minimum of First Degree
    • 1-2 years banking experience, preferably interfacing with customers
    • Strong relationship management background.
    • Experienced in upholding the highest levels of service.
    • Experience in completing credit applications successfully

    Additional Information

    Behavioral Competencies

    • Ability to educate customers.
    • Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
    • Advanced sales and consulting skills.
    • Achievement-orientated, embracing and achieving challenging targets.
    • Self-motivated and energetic

    Technical Competencies

    • Understanding of the personal markets etc.
    • Deep knowledge and understanding of the different personal and segment value propositions.
    • Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
    • Understanding which products are most suited to the different personal banking segments.
    • Knowledge of equivalent competitor products and services.

    Method of Application

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