MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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Reports To: Manager - Lifestyle Service
Division: Digital Services
Mission:
- Execute the division's lifestyle service strategy by identifying, developing, and managing compelling and competitive lifestyle and VAS to help MTNN acquire customers and grow revenues in alignment with the overall business strategy and market requirements.
Description:
- Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ Lifestyle & VAS.
- Collaborate with cross-functional teams to identify, onboard, and drive the adoption of compelling and relevant Lifestyle & VAS
- Document, develop, implement, test, launch, and review digital products/services (Lifestyle & VAS) according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan.
- Develop, document, and maintain the policies, procedures, and processes for the development of Lifestyle & VAS using product concept documents, market requirement documents, feature descriptions, use cases, storyboards, and data flow diagrams as may be required.
- Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CRX, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a product/service (Lifestyle & VAS) perspective.
- Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics.
- Provide accurate, current, data-driven, relevant, and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process.
- Monitor and expeditiously resolve complaints related to customer expectations, needs, and priorities on Lifestyle & VAS
- Monitor and improve NPS related to Lifestyle & VAS
- Promote a customer-focused culture in Digital Services
Education:
- A first degree in Business Administration, Business, Management, Marketing, Social Sciences or any related discipline
- Certification or training in (Agile) Project Management will be an advantage
- Fluent in English
Experience:
3-7 years’ experience which includes
- A minimum of three (3) years working in a small- or medium-sized organization
- Experience in customer service, growth marketing, product and value proposition development, product life cycle management, and product analytics and performance evaluation
- Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
- Excellent communication, interpersonal, and writing skills; advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team
- Experience in information technology, OTT, or telecommunications will be an advantage.
- The ability to analyze customer data, identify critical metrics for any digital product, manage small and large projects, and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage
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Reports To: Senior Manager - Broadband Sales North
Division: Fixed Broadband
Mission:
- To implement the sales strategy for broadband sales across the MTN Regional footprint to ensure that National and regional targets across the full range of products is achieved.
- To manage and lead the regional direct and indirect sales teams towards sales, distribution and availability of MTN broadband product portfolio and drive MTNN’s growth aspirations.
Description:
- Provide leadership to the Regional broadband Sales team.
- Ensure the achievement of the revenue, airtime sales, data device, data and VAS revenue and gross connection targets in the assigned region.
- Drive execution of MTNN’s broadband agenda in the region – visibility and merchandising by retail formats, retail expansion across the traditional and non-traditional channels, retail loyalty program and relationship building.
- Execute the channel strategy in the region - relationship building with channel partners, execution of the loyalty programs, channel profitability and credit management.
- Ensure a consistent customer experience across all retail formats in the territory.
- Responsible for the regional OPEX and P&L.
- Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
- Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
- Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development including ‘go-to-market’ plans for the full bouquet of MTN products.
- Ensure the achievement of revenue, sales and acquisition target for both voice and data in the region, in line with network capacity and oversee regional dealership with MTN Trade partners and other sales channels to meet the overall regional sales target.
- Ensure territory coverage in terms of sales circle and set target of stock availability and management of recommended retail price (RRP) and monitor sales performance trend.
- Liaise with regional Stock/Inventory team to review sales and distribution performance (including stock availability) and submit
- Monthly, quarterly and yearly stock forecast for the region, across channels.
Education:
- Fluent in English and language of country preferable
- A first degree in Marketing, Business Administration, Commerce, Engineering or any Social Science degree
- Possession of a post graduate degree maybe an added advantage
Experience:
6 - 13 years’ experience which includes:
- Manager track record of 4 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- Sales experience in an FMCG environment, Telecoms, Services industry/Logistics environment
- Telecoms experience would be an added advantage
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Reports To: Manager - Client Success Strategic and Global Clients
Division: Enterprise Business
Mission:
- Ensure top quality customer support in all areas of key account management.
Description:
- Work with product, UAT and support teams to validate new products, new systems and upgrades
- Generate relevant reports as required by the business
- Ensure QA and prompt invoice delivery
- Ensure resolution of ALL service provisioning and sales support PPPs items
- Analysis of customer requests for prompt resolution
- Ensure end-to-end internal customer experience management
- Adequate feedback on requests is provided to requesters
- Review new and existing customer service contracts to identify and escalate clauses with negative impact on customer support and relationship management
- Pro-active analysis of all support systems (charging, billing, etc.) as well as enterprise products with a view to identifying customers pain points and taking proactive steps to resolve the identified issues
- Liaise with support teams (within and outside EB) in order to resolve any customer identified issue
- Perform Service fulfilments for Enterprise customers (i.e. Activation, SIM Swaps, Migrations, etc.)
- Achieve at least 80% score in EB Customer Satisfaction internal surveys
Education:
- First Degree or equivalent in Social or Management Science (Accounting/Finance related degrees preferred)
- Service Management certification (added advantage)
- Fluent in English
Experience:
3-7 years’ experience in an area of specialization; with experience working with others which includes
- Experience working in a medium organization
- Experience in the telecommunications industry in a similar role
- Experience in a customer service environment in the telecommunications industry.
- Advanced proficiency in the use of Microsoft Excel spreadsheets, MS Word, MS Word, MS Outlook, Google applications and AI tools
- Membership of Professional Customer Service/Relations associations will be an added advantage
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Reports To: Senior Manager - Information Security
Division: Information Technology
Mission:
The Senior Specialist, DevSecOps is responsible for the delivery of the design, implementation , and continuous improvement of secure DevOps processes within MTN Nigeria by integrating security controls, automation, and monitoring into CI/CD pipelines, ensuring rapid delivery of high-quality and secure applications. They will drive a security-first engineering culture by proactively identifying risks, automating security controls, and enabling development teams to deliver scalable, compliant, and resilient systems at speed.
Description:
The role operates within a highly complex internal technology and delivery ecosystem, requiring deep technical expertise and strong coordination across multiple domains:
- Application & Platform Complexity
-
- Securing diverse enterprise applications, digital platforms, with varying architectures (monolithic, microservices, APIs)
- Managing security across legacy systems and modern cloud-native applications
- Ensuring consistent security standards across multiple development teams and product lines
- CI/CD & DevOps Integration
-
- Embedding security into end-to-end CI/CD pipelines without disrupting delivery timelines
- Managing integration of multiple security tools (SAST, DAST, SCA, secrets scanning) within automated workflows
- Handling pipeline failures, false positives, and tuning tools for optimal performance
- Cloud & Infrastructure Complexity
-
- Securing multi-cloud and hybrid environments with differing configurations and controls
- Implementing secure Infrastructure as Code (IaC) while maintaining scalability and consistency
- Managing containerized environments (e.g., Kubernetes) with evolving security requirements
- Data Protection & Access Control
-
- Enforcing data security, encryption, and access governance across internal systems
- Managing identity and access controls (IAM) for developers, systems, and applications
- Ensuring proper handling of sensitive customer and business data across environments
- Tooling & Automation Challenges
-
- Selecting, integrating, and maintaining DevSecOps toolchains across the organization
- Ensuring interoperability between tools (CI/CD, security scanners, ticketing systems, SIEM)
- Continuously optimizing automation to reduce manual intervention
- Compliance & Internal Governance
-
- Aligning internal processes with security policies, standards, and audit requirements
- Supporting internal audits, risk assessments, and control validations
- Maintaining documentation and evidence for compliance without slowing delivery
Education:
- Bachelor’s degree
- Master’s in information science is preferred
- Certification:Security Certifications (Minimum of 1)
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Ethical Hacker (CEH)
- Cloud & DevSecOps related professional Certifications
- AWS Certified Security – Specialty
- Microsoft Azure Security Engineer Associate
- Google Professional Cloud Security Engineer
- Certified Kubernetes Security Specialist (CKS)
Experience:
6–13 years experience in IT, Cybersecurity, or DevOps roles
- Minimum of 5+ years specifically in DevSecOps
- Experience in large-scale, high-availability environments (telecom, fintech, or enterprise IT)
- Proven track record of implementing secure CI/CD pipelines and automation
- Proficiency in:
- Secure software development lifecycle
- Cloud security architecture (AWS, Azure, GCP)
- Containerization and orchestration security (Docker, Kubernetes)
- API security and microservices architecture
- Identity and Access Management (IAM)
- Vulnerability management and security testing tools (SAST, DAST, SCA)
- Experience working in a large organization
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Reports To: Senior Manager - Sourcing
Division: Finance
Mission:
- Lead and manage the sourcing strategy for Commercial categories, ensuring the efficient and cost-effective acquisition of goods, services, and solutions. This involves driving innovation, sustainability, and process improvements in alignment with the organization's strategic goals and objectives. The Manager, Commercial Sourcing is responsible for optimizing procurement processes, mitigating risks, and managing supplier relationships, ensuring the delivery of high-quality commercial-related goods and services at the best value for the business.
- Collaborate with cross-functional teams and key stakeholders to develop and implement strategic sourcing initiatives, driving cost efficiency, compliance, and performance excellence. This includes leading supplier negotiations, managing contracts, ensuring adherence to procurement policies and procedures, and maintaining strong partnerships with key suppliers to achieve long-term business objectives while supporting operational and technical requirements.
Description:
- Lead the execution of sourcing strategies across the organization, ensuring compliance with MTN’s global and local policies, processes, and procedures.
- Manage the sourcing team, ensuring effective performance management, resource allocation, capacity building, and alignment with departmental goals.
- Directly manage the contract management process, overseeing the initiation, execution, and amendment of contracts, ensuring compliance and quality control across all sourcing functions.
- Provide oversight for all sourcing operations, ensuring that internal policies and best practices are consistently followed and that continuous process improvement is prioritized.
- Collaborate with cross-functional teams (all divisions except Network & IT) to drive continuous improvement in internal sourcing processes, optimizing efficiency and effectiveness.
- Track internal sourcing KPIs, ensuring the team consistently meets or exceeds established performance targets and contributes to the broader strategic goals.
- Monitor contract performance across all sourcing categories, assessing compliance with timelines, budgets, and quality standards.
- Align sourcing and procurement processes with customer needs, ensuring timely delivery of goods and services in line with customer demand schedules.
- Analyze customer requirements to identify optimal solutions that meet business needs while maintaining cost-effectiveness and high-quality standards.
- Lead negotiations with suppliers and stakeholders, driving favorable outcomes that align with organizational objectives and contribute to long-term value creation.
Education:
- First degree in Engineering or Supply Chain Management or Finance or any related discipline
- Fluent in English
- MCIPS (Member of the Chartered Institute of Purchasing & Supply)
- Masters/MBA is an added advantage
Experience:
6 - 13 years’ experience which includes:
- Minimum of 3 years’ managerial/supervisory experience in an area of specialisation;
- Experience working in a medium to large organization
- Experience in Procurement function/Procurement related function
- Experience with contract management systems.
- Strong working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools.
- Working knowledge of ERP (Oracle preferred)
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Reports To: Manager - EB Sales Large and Medium Enterprise North-Central
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Description
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any other related discipline
- Fluent in English
Experience:
- 3 - 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium - sized organization
go to method of application »
Reports To: Senior Manager - Broadband Sales South
Division: Fixed Broadband
Mission:
- To implement the sales strategy for broadband sales across the MTN Regional footprint to ensure that National and regional targets across the full range of products is achieved.
- To manage and lead the regional direct and indirect sales teams towards sales, distribution and availability of MTN broadband product portfolio and drive MTNN’s growth aspirations
Description:
- Provide leadership to the Regional broadband Sales team.
- Ensure the achievement of the revenue, airtime sales, data device, data and VAS revenue and gross connection targets in the assigned region.
- Drive execution of MTNN’s broadband agenda in the region – visibility and merchandising by retail formats, retail expansion across the traditional and non-traditional channels, retail loyalty program and relationship building.
- Execute the channel strategy in the region - relationship building with channel partners, execution of the loyalty programs, channel profitability and credit management.
- Ensure a consistent customer experience across all retail formats in the territory.
- Responsible for the regional OPEX and P&L.
- Ensure effective field coverage by both the direct and auxiliary sales force in the region and execution of go to market plans in the territory.
- Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
- Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development including ‘go-to-market’ plans for the full bouquet of MTN products.
- Ensure the achievement of revenue, sales and acquisition target for both voice and data in the region, in line with network capacity and oversee regional dealership with MTN Trade partners and other sales channels to meet the overall regional sales target.
- Ensure territory coverage in terms of sales circle and set target of stock availability and management of recommended retail price (RRP) and monitor sales performance trend.
- Liaise with regional Stock/Inventory team to review sales and distribution performance (including stock availability) and submit
- Monthly, quarterly and yearly stock forecast for the region, across channels.
Education:
- Fluent in English and language of country preferable
- A first degree in Marketing, Business Administration, Commerce, Engineering or any Social Science degree
- Possession of a post graduate degree maybe an added advantage
Experience:
6 - 13 years’ experience which includes:
- Manager track record of 4 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- Sales experience in an FMCG environment, Telecoms, Services industry/Logist
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise North West
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any other related discipline
- Fluent in English
Experience:
- 3 - 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium - sized organization
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise SouthSouth
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Reports To: General Manager - Regional Operations South
Division: Sales and Distribution
Mission:
- Co-ordinate execution of regional trade marketing strategies to drive MTNN’s value and growth aspirations.
- To propagate the MTN Brand within the region, through the development and implementation of innovative marketing initiatives.
Description:
- Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
- Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
- Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region
- Achieve BTL visibility objectives across all outlet types and category in the region through the effective planning and execution of merchandising.
- Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
- Develop and execute territory specific trade marketing initiatives to ensure achievement of the business objectives in the region.
- Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
- Ensure standard look and feel across all MTN retail outlet types in the territory
- Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
- Assist in establishing and maintaining consistent corporate image throughout product lines, promotional materials, and events.
- Co-ordinate the presence and relationship of MTNN with stakeholders and policy makers at the regional levels.
- Manage development, production, and distribution of promotional and collateral materials to support sales and marketing programs within the region.
- Coach and develop Regional Sales and trade development team
- Build and maintain relationships with internal and external stakeholders in the region
Education:
- First degree in any related discipline
- Fluent in English
- Possession of a master’s degree may be an advantage
Experience:
6- 13 years’ experience which includes:
- Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
- Experience working in a medium to large organization
- Marketing management experience within the telecommunications, FMCG’s or ‘new age’ service industry
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise SouthSouth
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise SouthSouth
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise SouthSouth
Division: Enterprise Business
Mission:
- To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description:
- Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Account for the fulfilment of the sales process – from lead generation to bill delivery.
- Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
- Conduct research on potential customers and their disposable income using the data mining system.
- Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- 3–7 years of experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
go to method of application »
Reports To: Manager - Strategic Accounts
Division: Enterprise Business
Mission:
- To provide professional, consultative account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Description:
- Conduct research on potential customers and their industry, IT estate, digitalization priorities and buying centres using CRM and sales-intelligence tools.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
- Prepare and present all enterprise sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards, and maintain accurate CRM pipeline hygiene and forecasting
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
- Co-ordinate pre-sales, solution architects, delivery and OEM/technology partners to scope, design and price fit-for-purpose solutions, and to secure delivery and commercial sign-off.
- Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
- Assist customers in understanding the value proposition and differentiation of MTN’s ICT solutions, articulating both the technical fit and the commercial/business outcomes.
- Ability to liaise with supervisors on discount and pricing issues, and to engage internal delivery teams to align solutions, commercials and delivery commitments.
Education:
- First degree in related discipline
- Relevant solution-selling or vendor sales certifications (e.g. Microsoft, AWS, Cisco, Fortinet, ITIL, or a recognized consultative-selling methodology) are an advantage.
Experience:
3-7 years’ experience which includes
- Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
- Demonstrable B2B solution-/technology-selling experience gained within a System Integrator, ICT solutions provider, managed service provider, OEM/technology vendor, data-centre/cloud provider or a telco enterprise business.
- Experience working in a medium to large organization.
- Track record of selling technology solutions, and of meeting or exceeding a sales quota.
go to method of application »
Reports To: Manager - EB Sales Large and Medium Enterprise Badagry
Division: Enterprise Business
Mission:
- To provide professional, consultative account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
- To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
Description:
- Conduct research on potential customers and their industry, IT estate, digitalization priorities and buying centres using CRM and sales-intelligence tools.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
- Prepare and present all enterprise sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards, and maintain accurate CRM pipeline hygiene and forecasting
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
- Co-ordinate pre-sales, solution architects, delivery and OEM/technology partners to scope, design and price fit-for-purpose solutions, and to secure delivery and commercial sign-off.
- Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
- Assist customers in understanding the value proposition and differentiation of MTN’s ICT solutions, articulating both the technical fit and the commercial/business outcomes.
- Ability to liaise with supervisors on discount and pricing issues, and to engage internal delivery teams to align solutions, commercials and delivery commitments.
Education:
- First degree in related discipline
- Relevant solution-selling or vendor sales certifications (e.g. Microsoft, AWS, Cisco, Fortinet, ITIL, or a recognized consultative-selling methodology) are an advantage.
Experience:
3-7 years’ experience which includes
- Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
- Demonstrable B2B solution-/technology-selling experience gained within a System Integrator, ICT solutions provider, managed service provider, OEM/technology vendor, data-centre/cloud provider or a telco enterprise business.
- Experience working in a medium to large organization.
- Track record of selling technology solutions, and of meeting or exceeding a sales quota.
Method of Application
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