Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

• The Settlement and Reconciliation Lead is responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
• In addition and more specifically, the S&R Lead must be able to create chart of accounts, provide insights and product documentation to developers and product managers so as to ensure our infrastructure has automated and accurate settlement and reconciliation processes.

Responsibilities

• Processing and settlement of transactions initiated from account/wallet transfers, debit or credit cards and USSD and other modes across various platforms
• Ability to develop processes for chart of accounts to take into consideration transaction ID’s, statutory transaction cost, revenue share etc and other parameters that ensure accurate settlement and reconciliation of transactions
• Attending to customer and merchant disputes and ensuring prompt resolution
• Liaising with switching companies and card schemes on Settlement issues
• Rendition of daily CBN regulatory requirement report
• Settlement of transactions routed through various payments platforms
• Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the bank’s terminals
• Performs settlement of interbank card transactions such as VISA, MasterCard, Verve
• Executes chargebacks and dispute resolutions of local and international cards transactions
• Performs electronic transaction analytics and reporting using SQL and Excel.
• Develop Business Requirement Documents and SOPs for the automation of settlement processes

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About The Role

• At Moniepoint, data is at the core of everything we do. We are a customer-centric company, and your work will enable our teams to make informed, data-driven decisions that directly impact the success of our business.
• As a Data Engineering Lead, you will help craft robust, scalable systems that support our business intelligence and data-driven operations.
• We value leaders who are not only technically adept but also excited about mentoring others and pushing the boundaries of what’s possible with data.

What You Will Get To Do

• Build and maintain robust data pipelines processing large volumes of data
• Analysis of large data sets using tools such as Python & SQL
• Update and optimize our data platform for speed, scalability and cost
• Coordinate with different functional teams to understand and meet their data needs
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Solve general data-related problems
• Setting up new pipelines for the full stream/enrichment/curation process
• Upkeep of source code locations
• Investigating and utilising ML & AI to improve the cloud offering
• Development of junior staff members

To succeed in this role, you should have

• Proven experience as a Data Engineer (5+ years, can be made up for with accomplishments)
• Strong problem solving skills
• Advanced proficiency with SQL
• Proficiency with Python
• Experience with cloud platforms (e.g. Google Cloud, AWS, Azure)
• Experience using version control tools such as git
• Excellent written and verbal communication skills
• A drive to learn and master new technologies and techniques
• A bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, or any other related field

Experience With The Following Would Be a Plus

• Data governance
• Building and deploying machine learning models
• Terraform or other infrastructure as code tools

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About The Role

• Head Office & Branch Operations Auditor shall support the Chief Audit Officer and Director in aligning Internal Audit strategy with the overall business strategy of Moniepoint Group and act as an early warning system for business and financial risks, support business ethics and integrity initiatives. This role requires someone who is organized and methodical who has very strong audit and risk assessment experience

Key Responsibilities

• Support the Director, Head Office & Branch Operations Audit with developing audit plans, procedures, and programs for Head Office & Branch operations, which will be used to evaluate the effectiveness and efficiency of the internal control environment.
• Conduct enterprise risk assessment to identify significant processes with inherent risks, evaluate control design, perform tests of controls, and carry out overall assessment of internal controls and implementation across all Head Office functions and Branch Operations.
• Monitor and validate, as appropriate, accounting practices (including revenue assurance, cost optimization, treasury & financial report auditing and tax auditing) and strategies to optimize business performance.
• Perform audit review and prepare audit reports. Must ensure that audit evidences are appropriately collated and stored, and must ensure that audit working papers are adequately populated.
• Perform first level review of audit reports and supporting work papers of Seniors and Associates to ensure that reports are well written, and findings, conclusions and recommendations are properly supported, prior to sharing with the Director and Chief Audit Officer for review.
• Work with the Chief Audit Officer and Director to ensure that all the performance indicators in the annual goals of the Internal Audit Division are achieved.
• Develop competence and capacity of Audit Seniors and Associates with training and coaching that reflect auditing best practices. Supervise and evaluate the performance of Audit Seniors and Associates.
• Collaborate with other Divisional Directors and Managers within Internal Audit to ensure that activities of Internal Audit are effectively and efficiently coordinated.
• Where required, represent Internal Audit at meetings with other business divisions in Moniepoint Group and external stakeholders.
• Perform other job (ad hoc) related duties assigned by the Chief Audit Officer and Director.

Requirements

• Exposure to complexities in International Financial Reporting Standards (IFRS) and finance business processes.
• Has experience in implementing and monitoring Internal Control over Financial Reporting (ICFR).
• Risk Management Procedures
• Insight of Regulatory Compliance requirements
• End-to end Process Audit
• Driven and Analytical Skills
• Excellent Turnaround Time
• Possesses Executive Presence
• Has experience leading big projects and internal audit or control engagements
• 3 - 8 years of experience

Skills

• Education: the successful candidate should possess a Bachelor’s degree, with experience in performing risk based internal audit, internal control and compliance reviews.
• The successful candidate must hold at least one (1) of the following certifications: ACA, ACCA, CPA, CIA, CISA & CFE
• Master’s degree will be an added advantage
• Demonstrate strong data analytics capabilities, including SQL database scripting, visualization methods, techniques and tools (e.g. IDEA, Power BI, Alterxy, Tableau, etc.)

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About the Role

• As the Growth Leader for our Business Banking division, you will take charge of growing Moniepoint’s SME market share in Nigeria. 
• You will be responsible to drive penetration, customer acquisition, engagement and retention with the goal of achieving market leadership for our Business Banking division, our flagship business division and the backbone of our financial success as a company. 
• In this role, you will take charge of growing Moniepoint’s business banking market share in Nigeria, which spans our whole portfolio of banking products for businesses. 
• You will be responsible to drive penetration and customer acquisition with the goal of achieving market leadership for business banking. 
• We are looking for a seasoned business leader who has strong data analytics and product experience with app based products. 
• Our ideal candidate has hands on experience working in a data function, and ideally within product management, and has led growth or sales or business development, is highly analytical, has a strong drive and is results oriented. 
• We need someone with the strategic, innovative and creative thinking that's required to develop winning solutions, and the emotional intelligence required to thrive in a fast-paced business and inspire a team of people across different areas.
• This role is VP or Director level, based on the candidate’s experience, and will report to the Chief Growth Officer of the Moniepoint Group. 
• The role is responsible for six main metrics: market share, customer acquisition, customer conversion, customer retention, customer engagement and CAC. In order to achieve the goals for the above KPIs they will work crossfunctionally with Growth and Marketing, Sales, Product, Customer Service and FP&A teams.
• We are seeking a business leader with extensive exposure to growth marketing and product development, highly analytical (as evidenced by academic or work background) and capable of being hands on and getting into the weeds.
• While the responsibilities below outline the scope of the role, your focus will be on owning the north star metrics for growth. 
• You’ll leverage data and first principles to identify opportunities, drive product changes, and collaborate with marketing, sales, branding, and other teams. 
• The goal is to grow faster, sustainably, and in a way that scales efficiently without simply adding more resources.

Responsibilities

• Collaborate with leadership to develop, refine and communicate the strategic vision for our Business Banking line and to translate this into actionable plans and initiatives
• Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products, identify growth opportunities, and execute on projects to drive growth and engagement.
• Lead strategic projects, often involving the creation of cross-functional teams that will define new opportunities for growth for Moniepoint’s Business Banking
• Do market, competitor, technology, trend analysis to identify opportunities and threats that will underpin our strategy development
• Conduct Market research to identify customer needs and product development opportunities
• Actively collaborate with product teams to bring in new features and functionalities to enhance customer experience and drive product adoption
• Define the growth annual targets and the budget required to achieve the market leadership objectives
• Define the growth strategy and action plans to ensure the targets are met
• Collaborate with different stakeholders to ensure optimum conversion, engagement and retention levels of the customers
• Influence the different product teams and business clusters to enhance customer happiness by bringing customer data and customer research to the table
• Enable our Sales team to effectively sell our Business Banking products by providing technical expertise and sales support
• Develop sales collateral, training materials, provide bespoke support on deals, work on marketing & PR campaigns in partnership with the Marketing and Communications teams
• Support Learning and development team to develop training sessions and workshops to educate the Sales team on the product, features and market-specific considerations
• Define the optimal budget allocation per lever to deliver on the agreed business objectives; define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition)
• Build detailed annual growth plans working closely with the other Growth and Marketing leaders, including levers such as offline media, offline acquisition, performance marketing, social media, referrals, incentives, etc
• Coordinate and steward the local and global specialists to execute on the agreed growth plans
• Proactively identify and execute on opportunities to drive increased brand awareness via offline media and drive increased conversion leveraging the digital media
• Establish meaningful partnerships on behalf of the business that will help grow our brand and increase our market share
• Gain a very strong understanding of our SMEs customers and act as their advocate within the company
• Get to a strong understanding of the product USPs and features, local context including compliance and regulation (both product and marketing), future roadmap and usage by existing customer segments,
• Actively collaborate with our team of regional marketing managers and help them drive a hyper local growth agenda while maintaining the integrity of the Moniepoint brand

Requirements

• 8-10 years of growth or business leadership experience in banking or tech, e-commerce or telecom.
• Strategic clarity - Ability to think logically and methodically to uncover problems and formulate hypotheses.
• Analytical mindset - Ability to work with and manipulate data effectively, on your own. You have been in a data analytics role, or in something similar, in the past. We have a preference for someone strong in data analysis over someone who has spent the majority of their career in sales and other commercial roles. We will ask for multiple examples of how you used data to drive usage, and profitable growth of products in the past.
• Resilience - Willingness to take an ownership mindset to cut through ambiguity and work on whatever it takes to solve problems and deliver results.
• Cross-functional collaboration - Ability to lead cross-functional projects to drive outcomes.
• Communication - Strong written and verbal communication skills
• Previous Fintech, startup and/or experience working in a Growth function are a plus.
• Regardless of whether you have fintech experience or not, you have a strong understanding of the business banking fundamentals and business banking landscape in Nigeria.

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About the Role

• As the Growth Leader for our Agency Banking division, you will take charge of growing Moniepoint’s CICO Agents market share in Nigeria. 
• You will be responsible to drive penetration, customer acquisition, engagement and retention with the goal of achieving market leadership.
• For this role, we are looking for a seasoned business leader in the banking or payments space who has strong marketing and sales skills and experience with app based products. 
• Our ideal candidate has experience working with product development teams, has been leading growth or sales or business development, is highly analytical, has a strong drive and is results oriented. 
• We need someone with the strategic, innovative and creative thinking that's required to develop winning solutions, and the emotional intelligence required to thrive in a fast-paced business and inspire a team of people across different areas.
• This role will report to the Chief Growth Officer of the Moniepoint Group. The role is responsible for six main metrics: market share, customer acquisition, customer conversion, customer retention, customer engagement and CAC. In order to achieve the goals for the above KPIs they will work crossfunctionally with Growth and Marketing, Sales, Product, Customer Service and FP&A teams.
• We are seeking a business leader with extensive exposure to growth marketing and product development, highly analytical (as evidenced by academic or work background) and capable of being hands on and getting into the weeds.

Responsibilities 

• Collaborate with leadership to develop, refine and communicate the strategic vision for our Business Banking line and to translate this into actionable plans and initiatives
• Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products, identify growth opportunities, and execute on projects to drive growth and engagement.
• Lead strategic projects, often involving the creation of cross-functional teams that will define new opportunities for growth for Moniepoint’s Business Banking
• Do market, competitor, technology, trend analysis to identify opportunities and threats that will underpin our strategy development
• Conduct Market research to identify customer needs and product development opportunities
• Actively collaborate with product teams to bring in new features and functionalities to enhance customer experience and drive product adoption
• Define the growth annual targets and the budget required to achieve the market leadership objectives 
• Define the growth strategy and action plans to ensure the targets are met
• Collaborate with different stakeholders to ensure optimum conversion, engagement and retention levels of the customers 
• Influence the different product teams and business clusters to enhance customer happiness by bringing customer data and customer research to the table 
• Enable our Sales team to effectively sell our Business Banking products by providing technical expertise and sales support
• Develop sales collateral, training materials, provide bespoke support on deals, work on marketing & PR campaigns in partnership with the Marketing and Communications teams

Requirements

• The candidate must have a Bachelor’s Degree. We have a strong preference for candidates with degrees in a technical field.
• The candidate must have 8+ years of experience, of which 5+ must be directly in product management.
• The candidate must have worked in dynamic, high-growth tech or finance environments, with experience managing technical products and cross-functional teams.
• The candidate must have shown clear evidence of self-driven entrepreneurialism.
• Domain experience (where applicable- to be advised on a case-by-case basis).

Skills:

• 8-10 years of growth or business leadership experience in banking or tech, e-commerce or telecom.
• Strategic clarity - Ability to think logically and methodically to uncover problems and formulate hypotheses.
• Analytical mindset - Ability to work with and manipulate data effectively, on your own. You have been in a data analytics role, or in something similar, in the past. We have a preference for someone strong in data analysis over someone who has spent the majority of their career in sales and other commercial roles. We will ask for multiple examples of how you used data to drive usage, and profitable growth of products in the past. 
• Resilience - Willingness to take an ownership mindset to cut through ambiguity and work on whatever it takes to solve problems and deliver results.
• Cross-functional collaboration - Ability to lead cross-functional projects to drive outcomes.
• Communication - Strong written and verbal communication skills
• Previous Fintech, startup and/or experience working in a Growth function are a plus.
• Regardless of whether you have fintech experience or not, you must have a strong understanding of the agency banking fundamentals and the agency banking landscape in Nigeria.

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• The Quality Assurance Analyst responsibilities include designing and implementing tests, debugging, and defining corrective actions.
• You will also review system requirements and track quality assurance metrics. The QA Analyst role plays an important part in our company’s product development process.
• Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.

What You’ll Get To Do

• Work with other developers, enterprise architects, product and project managers in designing software solutions.
• Derive acceptance criteria from a quality assurance perspective for given product requirements.
• Derive test cases based on the acceptance criteria defined.
• Perform the different types of tests required to certify the quality of an application before deployment.
• Maintains records of bugs captured for applications.
• Carry out exploratory/learning tests for new features.
• Ensures that every feature being deployed is without bugs.

To succeed in this role, we think you should have

• 3-5 years of proven experience as a quality assurance analyst/engineer or similar role.
• Familiarity with Agile development methodologies.
• Experience with software design and development in a test-driven environment.
• Excellent communication skills.
• Resourcefulness and troubleshooting aptitude.
• Attention to detail.
• Technical depth.
• Analytical skills
• Minimum of BSc in Computer Science or a Related Field