Latest Jobs at Mercy Corps

General Position Summary

The GIRL-H Program Assistant will lead the successful implementation of the GIRL-H program in each of the five implementing Local Government Areas (LGAs). The Program Assistants are an integral part of the project management team of GIRL-H in Nigeria and will be required to work closely with community mentors in Lagos and the Nigeria GIRL-H team.

Essential Job Responsibilities

Program Management

• Lead program start-up (bridge) and implementation across the LGAs, including identification or retention of community mentors and other community stakeholders.
• Manage and oversee program implementation in the LGAs, in cooperation with key program stakeholders, local government officials, community-based organizations, and other international agencies on the ground.
• Support the GIRL-H Program Officer in the development of activity plans and reporting format for activity implementation and ensure that every activity reported is supported with evidence.
• Support the GIRL-H Program Officer in the design, implementation, monitoring, and evaluation of the program activities.
• Supervise the activities and performance of community mentors; conduct routine team meetings, adhere to performance review timelines, troubleshoot challenges, and standardize implementation approaches.
• Identify and document best practices and lessons in the GIRL-H program and provide timely feedback to the Program Officer.
• Work with the Finance team to ensure that activity budgets are prepared, and payments processed promptly.
• Ensure timely and consistent submission of program reports, success stories, and other relevant data to the Program Officer (weekly, monthly, and quarterly reports).
• Work with identified public and private sector partners within the LGA.

 Team Management

• Develop the capacity of the community mentors, deepen understanding of their roles, and assist with career development.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and review meetings.
• Create and sustain a work environment of mutual respect where community mentors strive to achieve excellence.
• Oversee community mentors and quality of program implementation and if security context allows, conduct frequent field visits to all program sites within their LGAs.

 Monitoring and Evaluation

• Provide ongoing mentorship to the community mentors on quality data collection processes for completeness, accuracy, and timely submission.
• Oversee the governance structures filling system in the GIRL-H program implementation wards, districts, and communities, and ensure that information is organized according to the reporting and auditing needs of the program.
• Work with MEL and Program Officer to ensure accurate data collection including Sex and Age Disaggregated Data (SADD), data validation, assuring quality control measures, and timely data submission.

Finance and Compliance Management

• Monitor adherence to the donor grant agreement as well as Mercy Corps and donor’s policies and procedures for procurement and compliance.
• Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor, and Mercy Corps’ needs.
• Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Community Mentors

Accountability: 

Reports Directly To: GIRL-H Program Officer Lagos with dotted lines to MEL Officer Nigeria.

Works Directly With: Other GIRL-H staff, Community mentors, HR and Operations departments, and Nigeria teams.

Knowledge and Experience

• Diploma, Bsc or equivalent educational qualification in International Development, Political Science, Gender Studies, Economics, Sociology, or other relevant fields.
• 1-3 years of experience in gender and youth development work including gender/youth mainstreaming and engaging in gender advocacy.
• Demonstrated ability to implement a program, manage a team, and develop their capacities.
• Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age, and other socio-cultural factors in the context of livelihoods programming.
• Strong public speaking and facilitation skills required.
• Proficiency with Microsoft Office.
• Fluency in written and spoken English required.
• Fluency in the local language (Yoruba) prevalent within the operational state of Lagos is highly desired

go to method of application »

General Position Summary

The GIRL-H Program Assistant will lead the successful implementation of the GIRL-H program in each of the five implementing Local Government Areas (LGAs). The Program Assistants are an integral part of the project management team of GIRL-H in Nigeria and will be required to work closely with community mentors in Lagos and the Nigeria GIRL-H team.

Essential Job Responsibilities

Program Management

• Lead program start-up (bridge) and implementation across the LGAs, including identification or retention of community mentors and other community stakeholders.
• Manage and oversee program implementation in the LGAs, in cooperation with key program stakeholders, local government officials, community-based organizations, and other international agencies on the ground.
• Support the GIRL-H Program Officer in the development of activity plans and reporting format for activity implementation and ensure that every activity reported is supported with evidence.
• Support the GIRL-H Program Officer in the design, implementation, monitoring, and evaluation of the program activities.
• Supervise the activities and performance of community mentors; conduct routine team meetings, adhere to performance review timelines, troubleshoot challenges, and standardize implementation approaches.
• Identify and document best practices and lessons in the GIRL-H program and provide timely feedback to the Program Officer.
• Work with the Finance team to ensure that activity budgets are prepared, and payments processed promptly.
• Ensure timely and consistent submission of program reports, success stories, and other relevant data to the Program Officer (weekly, monthly, and quarterly reports).
• Work with identified public and private sector partners within the LGA.

 Team Management

• Develop the capacity of the community mentors, deepen understanding of their roles, and assist with career development.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and review meetings.
• Create and sustain a work environment of mutual respect where community mentors strive to achieve excellence.
• Oversee community mentors and quality of program implementation and if security context allows, conduct frequent field visits to all program sites within their LGAs.

 Monitoring and Evaluation

• Provide ongoing mentorship to the community mentors on quality data collection processes for completeness, accuracy, and timely submission.
• Oversee the governance structures filling system in the GIRL-H program implementation wards, districts, and communities, and ensure that information is organized according to the reporting and auditing needs of the program.
• Work with MEL and Program Officer to ensure accurate data collection including Sex and Age Disaggregated Data (SADD), data validation, assuring quality control measures, and timely data submission.

Finance and Compliance Management

• Monitor adherence to the donor grant agreement as well as Mercy Corps and donor’s policies and procedures for procurement and compliance.
• Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor, and Mercy Corps’ needs.
• Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Community Mentors

Accountability: 

Reports Directly To: GIRL-H Program Officer Lagos with dotted lines to MEL Officer Nigeria.

Works Directly With: Other GIRL-H staff, Community mentors, HR and Operations departments, and Nigeria teams.

Knowledge and Experience

• Diploma, Bsc or equivalent educational qualification in International Development, Political Science, Gender Studies, Economics, Sociology, or other relevant fields.
• 1-3 years of experience in gender and youth development work including gender/youth mainstreaming and engaging in gender advocacy.
• Demonstrated ability to implement a program, manage a team, and develop their capacities.
• Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age, and other socio-cultural factors in the context of livelihoods programming.
• Strong public speaking and facilitation skills required.
• Proficiency with Microsoft Office.
• Fluency in written and spoken English required.
• Fluency in the local language (Yoruba) prevalent within the operational state of Lagos is highly desired

go to method of application »

General Position Summary

The GIRL-H Program Assistant will lead the successful implementation of the GIRL-H program in each of the five implementing Local Government Areas (LGAs). The Program Assistants are an integral part of the project management team of GIRL-H in Nigeria and will be required to work closely with community mentors in Lagos and the Nigeria GIRL-H team.

Essential Job Responsibilities

Program Management

• Lead program start-up (bridge) and implementation across the LGAs, including identification or retention of community mentors and other community stakeholders.
• Manage and oversee program implementation in the LGAs, in cooperation with key program stakeholders, local government officials, community-based organizations, and other international agencies on the ground.
• Support the GIRL-H Program Officer in the development of activity plans and reporting format for activity implementation and ensure that every activity reported is supported with evidence.
• Support the GIRL-H Program Officer in the design, implementation, monitoring, and evaluation of the program activities.
• Supervise the activities and performance of community mentors; conduct routine team meetings, adhere to performance review timelines, troubleshoot challenges, and standardize implementation approaches.
• Identify and document best practices and lessons in the GIRL-H program and provide timely feedback to the Program Officer.
• Work with the Finance team to ensure that activity budgets are prepared, and payments processed promptly.
• Ensure timely and consistent submission of program reports, success stories, and other relevant data to the Program Officer (weekly, monthly, and quarterly reports).
• Work with identified public and private sector partners within the LGA.

 Team Management

• Develop the capacity of the community mentors, deepen understanding of their roles, and assist with career development.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and review meetings.
• Create and sustain a work environment of mutual respect where community mentors strive to achieve excellence.
• Oversee community mentors and quality of program implementation and if security context allows, conduct frequent field visits to all program sites within their LGAs.

 Monitoring and Evaluation

• Provide ongoing mentorship to the community mentors on quality data collection processes for completeness, accuracy, and timely submission.
• Oversee the governance structures filling system in the GIRL-H program implementation wards, districts, and communities, and ensure that information is organized according to the reporting and auditing needs of the program.
• Work with MEL and Program Officer to ensure accurate data collection including Sex and Age Disaggregated Data (SADD), data validation, assuring quality control measures, and timely data submission.

Finance and Compliance Management

• Monitor adherence to the donor grant agreement as well as Mercy Corps and donor’s policies and procedures for procurement and compliance.
• Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor, and Mercy Corps’ needs.
• Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Community Mentors

Accountability: 

Reports Directly To: GIRL-H Program Officer Lagos with dotted lines to MEL Officer Nigeria.

Works Directly With: Other GIRL-H staff, Community mentors, HR and Operations departments, and Nigeria teams.

Knowledge and Experience

• Diploma, Bsc or equivalent educational qualification in International Development, Political Science, Gender Studies, Economics, Sociology, or other relevant fields.
• 1-3 years of experience in gender and youth development work including gender/youth mainstreaming and engaging in gender advocacy.
• Demonstrated ability to implement a program, manage a team, and develop their capacities.
• Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age, and other socio-cultural factors in the context of livelihoods programming.
• Strong public speaking and facilitation skills required.
• Proficiency with Microsoft Office.
• Fluency in written and spoken English required.
• Fluency in the local language (Yoruba) prevalent within the operational state of Lagos is highly desired

go to method of application »

General Position Summary

The GIRL-H Program Assistant will lead the successful implementation of the GIRL-H program in each of the five implementing Local Government Areas (LGAs). The Program Assistants are an integral part of the project management team of GIRL-H in Nigeria and will be required to work closely with community mentors in Lagos and the Nigeria GIRL-H team.

Essential Job Responsibilities

Program Management

• Lead program start-up (bridge) and implementation across the LGAs, including identification or retention of community mentors and other community stakeholders.
• Manage and oversee program implementation in the LGAs, in cooperation with key program stakeholders, local government officials, community-based organizations, and other international agencies on the ground.
• Support the GIRL-H Program Officer in the development of activity plans and reporting format for activity implementation and ensure that every activity reported is supported with evidence.
• Support the GIRL-H Program Officer in the design, implementation, monitoring, and evaluation of the program activities.
• Supervise the activities and performance of community mentors; conduct routine team meetings, adhere to performance review timelines, troubleshoot challenges, and standardize implementation approaches.
• Identify and document best practices and lessons in the GIRL-H program and provide timely feedback to the Program Officer.
• Work with the Finance team to ensure that activity budgets are prepared, and payments processed promptly.
• Ensure timely and consistent submission of program reports, success stories, and other relevant data to the Program Officer (weekly, monthly, and quarterly reports).
• Work with identified public and private sector partners within the LGA.

 Team Management

• Develop the capacity of the community mentors, deepen understanding of their roles, and assist with career development.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and review meetings.
• Create and sustain a work environment of mutual respect where community mentors strive to achieve excellence.
• Oversee community mentors and quality of program implementation and if security context allows, conduct frequent field visits to all program sites within their LGAs.

 Monitoring and Evaluation

• Provide ongoing mentorship to the community mentors on quality data collection processes for completeness, accuracy, and timely submission.
• Oversee the governance structures filling system in the GIRL-H program implementation wards, districts, and communities, and ensure that information is organized according to the reporting and auditing needs of the program.
• Work with MEL and Program Officer to ensure accurate data collection including Sex and Age Disaggregated Data (SADD), data validation, assuring quality control measures, and timely data submission.

Finance and Compliance Management

• Monitor adherence to the donor grant agreement as well as Mercy Corps and donor’s policies and procedures for procurement and compliance.
• Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor, and Mercy Corps’ needs.
• Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Community Mentors

Accountability: 

Reports Directly To: GIRL-H Program Officer Lagos with dotted lines to MEL Officer Nigeria.

Works Directly With: Other GIRL-H staff, Community mentors, HR and Operations departments, and Nigeria teams.

Knowledge and Experience

• Diploma, Bsc or equivalent educational qualification in International Development, Political Science, Gender Studies, Economics, Sociology, or other relevant fields.
• 1-3 years of experience in gender and youth development work including gender/youth mainstreaming and engaging in gender advocacy.
• Demonstrated ability to implement a program, manage a team, and develop their capacities.
• Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age, and other socio-cultural factors in the context of livelihoods programming.
• Strong public speaking and facilitation skills required.
• Proficiency with Microsoft Office.
• Fluency in written and spoken English required.
• Fluency in the local language (Yoruba) prevalent within the operational state of Lagos is highly desired

go to method of application »

General Position Summary

The GIRL-H Program Assistant will lead the successful implementation of the GIRL-H program in each of the five implementing Local Government Areas (LGAs). The Program Assistants are an integral part of the project management team of GIRL-H in Nigeria and will be required to work closely with community mentors in Lagos and the Nigeria GIRL-H team.

Essential Job Responsibilities

Program Management

• Lead program start-up (bridge) and implementation across the LGAs, including identification or retention of community mentors and other community stakeholders.
• Manage and oversee program implementation in the LGAs, in cooperation with key program stakeholders, local government officials, community-based organizations, and other international agencies on the ground.
• Support the GIRL-H Program Officer in the development of activity plans and reporting format for activity implementation and ensure that every activity reported is supported with evidence.
• Support the GIRL-H Program Officer in the design, implementation, monitoring, and evaluation of the program activities.
• Supervise the activities and performance of community mentors; conduct routine team meetings, adhere to performance review timelines, troubleshoot challenges, and standardize implementation approaches.
• Identify and document best practices and lessons in the GIRL-H program and provide timely feedback to the Program Officer.
• Work with the Finance team to ensure that activity budgets are prepared, and payments processed promptly.
• Ensure timely and consistent submission of program reports, success stories, and other relevant data to the Program Officer (weekly, monthly, and quarterly reports).
• Work with identified public and private sector partners within the LGA.

 Team Management

• Develop the capacity of the community mentors, deepen understanding of their roles, and assist with career development.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one and review meetings.
• Create and sustain a work environment of mutual respect where community mentors strive to achieve excellence.
• Oversee community mentors and quality of program implementation and if security context allows, conduct frequent field visits to all program sites within their LGAs.

 Monitoring and Evaluation

• Provide ongoing mentorship to the community mentors on quality data collection processes for completeness, accuracy, and timely submission.
• Oversee the governance structures filling system in the GIRL-H program implementation wards, districts, and communities, and ensure that information is organized according to the reporting and auditing needs of the program.
• Work with MEL and Program Officer to ensure accurate data collection including Sex and Age Disaggregated Data (SADD), data validation, assuring quality control measures, and timely data submission.

Finance and Compliance Management

• Monitor adherence to the donor grant agreement as well as Mercy Corps and donor’s policies and procedures for procurement and compliance.
• Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with program, donor, and Mercy Corps’ needs.
• Work closely with financial and operational management to optimize resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility

Community Mentors

Accountability: 

Reports Directly To: GIRL-H Program Officer Lagos with dotted lines to MEL Officer Nigeria.

Works Directly With: Other GIRL-H staff, Community mentors, HR and Operations departments, and Nigeria teams.

Knowledge and Experience

• Diploma, Bsc or equivalent educational qualification in International Development, Political Science, Gender Studies, Economics, Sociology, or other relevant fields.
• 1-3 years of experience in gender and youth development work including gender/youth mainstreaming and engaging in gender advocacy.
• Demonstrated ability to implement a program, manage a team, and develop their capacities.
• Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources to ensure effective integration of gender and youth concerns throughout the project’s duration. In-depth understanding of gender, age, and other socio-cultural factors in the context of livelihoods programming.
• Strong public speaking and facilitation skills required.
• Proficiency with Microsoft Office.
• Fluency in written and spoken English required.
• Fluency in the local language (Yoruba) prevalent within the operational state of Lagos is highly desired

go to method of application »

General Position Summary

Reporting to the Country Safety & Security Manager (SCSSM), the Senior Roving Safety and Security Officer will be responsible for the security analysis and strategic planning support required by the team within the geographical locale in which operations are situated. The Liaison & Safety Officer is responsible for ensuring security protocols are in place at the responsible field sites, maintaining security information networks and assisting all the responsible personnel in operational, programming security and liaison activities. The post-holder will likewise be responsible for outreach and coordination to local NGO networks, as required, to support coordinated engagement work within the relevant geographical locale.

Essential Job Responsibilities

Security Analysis & Operational Security

• Work with the Senior Country Safety & Security Manager, Field Managers, Team Leader, and field teams to monitor the security environment in the designated areas of Nigeria, with particular focus in the program areas of operations.        
• Stay informed (through media, social media, contacts, etc.) about the safety and security situation in Gombe State, Yobe State, Borno State Adamawa State and Taraba State on daily basis.
• Liaise with security counterparts in other parts of the state and the country in order to understand how security situations in other areas affect.
• Verify acquired information through secondary sources.
• Maintain regular contact with field teams about the safety and security situation in their area.
• Produce advisories (longer term), incident reports, security updates and other work products as directed for CSSM review and dissemination to staff.
• Produce immediate security advisories to be put out on various security channels in order to ensure staff safety.
• Review staff movement to the field and give advice in order to mitigate risks as necessary. Produce road assessments, etc. for dissemination to staff.  
• In conjunction with the SCSSM prepare and deliver relevant security training for relevant staff (i.e., guards, drivers, program staff, etc.)
• Vehicle & Staff Tracking: Track vehicle movements where and when required until the safe, arrival
  to destination. Give advice regarding road movement as needed prior to movement (i.e., identifying safe areas, sharing road assessment, etc.
• Provide initial analysis of relevant security development and communicate them to the SCSSM
• Update Local Area Security Plans, Contingency Plans, Security Bulletin Boards, and other documents on at least a quarterly basis or as directed by the SCSSM. Ensure plans are shared with and disseminated to relevant staff.

Reporting

• Daily Risk Ratings per location
• Monthly Go / No-Go for key roads and districts
• Incident Reports and Incident Log – always up to date (provide incident analysis for CSSM review)
• Risk Assessment – quarterly minimum
• Flash Reports – immediate dissemination of critical incidents in our area of work
• Prepare weekly security brief and share with all staff in the meetings.
• Be readily available at all times to the applicable field teams to give feedback on relevant security developments.
• Alongside the relevant operational focal people, ensure that relevant staff members have and are able to use this equipment, including radios, satellite phones, fire extinguishers, etc through regular training and orientations for new staff.
• Alongside with the relevant operational focal people, conduct comprehensive security/risk assessment in potential new program/field sites in Northern & Central Borno and elsewhere as directed by the SCSSM.
• Work with the relevant program and operational focal people as well as the Team Leader, on community acceptance messaging and other operational strategies in the area of operations in Northern & Central Borno and other locations as directed.
• Gain movement clearances through INSO as required.

Liaison Activities

• Stay abreast of political developments and humanitarian trends in Nigeria, with an emphasis on the humanitarian crisis in the NE, informing the SCSSM.
• Ensuring sufficient capacity and knowledge to support policy analysis and strategic planning around the humanitarian architecture and operational issues.
• Collaborate with the Operations Manager, Team Leader and SCSSM to act as official representative at meetings with external engagement targets.
• Identify and liaise with external partners.
• Develop a calendar of upcoming lobby opportunities to be tapped into.
• Liaise with leads from relevant international coordination structures.
• Engage with peace building and resilience working groups, through calling for meetings, drafting action-oriented meeting notes, support in sourcing for presenters and developing agenda for the meetings.
• Ensure collaboration with the OCHA-chaired Humanitarian Communications Working Group.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility: None

Reports Directly To: Senior Country Safety & Security Manager.

Work Directly With: Senior Country Safety and Security Manager, Liaison & Safety Officers, Field Managers, Operations Manager, Team Leader, Program Managers, Operations Director Field Teams.

Knowledge and Experience

• University degree/Equivalent in related field.
• 5 years of security management experience is desired. At least 4 years of security management experience with an INGO in NE is a must.
• Relevant work experience in policy analysis, influence, strategic planning, communications, research, media, data gathering and/or information management.
• Demonstrated capacity to develop and implement strategies with clear theories of change.
• Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.
• Ability to work independently in a fast-paced and often demanding environment.
• Fluency in English required, with demonstrated writing skills.
• Computer literacy in using Microsoft Office and email/internet.
• Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies. Good context analysis skills.
• Excellent negotiation and representation skills and the ability to work comfortably with an ethnically diverse staff in a very sensitive environment.
• Effective skills in coordination, organization and prioritization as well as in Microsoft Office applications.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
• Experience living and working in Nigeria, and experience in the Northeast preferred.
• Knowledge of Mercy Corps systems and procedures is highly desirable.
• English proficiency required, excellent written and oral skills.
• Ability to speak Hausa or Kanuri and any other Northeast local languages (desired but not essential)

go to method of application »

General Position Summary

Reporting to the Senior Country Safety & Security Manager (SCSSM), the Liaison & Safety Officer will be responsible for the security analysis and strategic planning support required by the team within the geographical locale in which operations are situated. The Liaison & Safety Officer is responsible for ensuring security protocols are in place at the responsible field sites, maintaining security information networks and assisting all the responsible personnel in operational, programming security and liaison activities. The post-holder will likewise be responsible for outreach and coordination to local NGO networks, as required, to support coordinated engagement work within the relevant geographical locale.

Essential Job Responsibilities

Security Analysis & Operational Security

• Work with the Senior Country Safety & Security Manager, Field Managers, Team Leader, and field teams to monitor the security environment in the designated areas of Nigeria, with particular focus in the program areas of operations.
• Stay informed (through media, social media, contacts, etc.) about the safety and security situation in Central & Northern Borno on a daily basis.
• Liaise with security counterparts in other parts of the state and the country in order to understand how security situations in other areas affect.
• Verify acquired information through secondary sources.
• Maintain regular contact with field teams about the safety and security situation in their area.
• Produce advisories (longer term), incident reports, security updates and other work products as directed for SCSSM review and dissemination to staff.
• Produce immediate security advisories to be put out on various security channels in order to ensure staff safety.
• Review staff movement to the field and give advice in order to mitigate risks as necessary. Produce road assessments, etc. for dissemination to staff. 
• In conjunction with the SCSSM prepare and deliver relevant security training for relevant staff (i.e. guards, drivers, program staff, etc.)
• Vehicle & Staff Tracking: Track vehicle movements where and when required until the safe, arrival to destination. Give advice regarding road movement as needed prior to movement (i.e. identifying safe areas, sharing road assessment, etc.
• Provide initial analysis of relevant security development and communicate them to the SCSSM
• Update Local Area Security Plans, Contingency Plans, Security Bulletin Boards and other documents on at least a quarterly basis or as directed by the SCSSM. Ensure plans are shared with and disseminated to relevant staff.

Reporting

• Daily Risk Ratings per location
• Monthly Go / No-Go for key roads and districts
• Incident Reports and Incident Log – always up to date (provide incident analysis for SCSSM review)
• Risk Assessment –quarterly minimum
• Flash Reports – immediate dissemination of critical incidents in our area of work
• Prepare weekly security brief and share with all staff in the meetings.
• Be readily available at all times to the applicable field teams to give feedback on relevant security developments.
• Alongside the relevant operational focal people, ensure that relevant staff members have and are able to use this equipment, including radios, satellite phones, fire extinguishers, etc through regular training and orientations for new staff.
• Alongside with the relevant operational focal people, conduct comprehensive security/risk assessment in potential new program/field sites in Northern & Central Borno and elsewhere as directed by the SCSSM.
• Work with the relevant program and operational focal people as well as the Team Leader, on community acceptance messaging and other operational strategies in the area of operations in Northern & Central Borno and other locations as directed.
• Gain movement clearances through INSO as required.

Liaison Activities

• Stay abreast of political developments and humanitarian trends in Nigeria, with an emphasis on the humanitarian crisis in the NE, informing the SCSSM.
• Ensuring sufficient capacity and knowledge to support policy analysis and strategic planning around the humanitarian architecture and operational issues.
• Collaborate with the Operations Manager, Team Leader and SCSSM to act as official representative at meetings with external engagement targets.
• Identify and liaise with external partners.
• Develop a calendar of upcoming lobby opportunities to be tapped into.
• Liaise with leads from relevant international coordination structures.
• Engage with peace building and resilience working groups, through calling for meetings, drafting action-oriented meeting notes, support in sourcing for presenters and developing agenda for the meetings.
• Ensure collaboration with the OCHA-chaired Humanitarian Communications Working Group.

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility: None

Reports Directly To: Senior Country Safety & Security Manager

Work Directly With: Senior Country Safety and Security Manager, Liaison & Safety Officers, Field Managers, Operations Manager, Team Leader, Program Managers, Field Teams

 Knowledge and Experience

• University degree/Equivalent in related field.
• 4 years of security management experience is desired. At least 3 years of security management experience with an INGO in NE is a must.
• Relevant work experience in policy analysis, influence, strategic planning, communications, research, media, data gathering and/or information management.
• Demonstrated capacity to develop and implement strategies with clear theories of change.
• Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.
• Ability to work independently in a fast-paced and often demanding environment.
• Fluency in English required, with demonstrated writing skills.
• Computer literacy in using Microsoft Office and email/internet.
• Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies. Good context analysis skills.
• Excellent negotiation and representation skills and the ability to work comfortably with an ethnically diverse staff in a very sensitive environment.
• Effective skills in coordination, organization and prioritization as well as in Microsoft Office applications.
• Demonstrated attentions to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
• Experience living and working in Nigeria, and experience in the Northeast preferred.
• Knowledge of Mercy Corps systems and procedures highly desirable.
• English proficiency required, excellent written and oral skills.
• Ability to speak Hausa or Kanuri and any other Northeast local languages (desired but not essential)

go to method of application »

General Position Summary

The Senior Shelter Program Officer to directly assist Shelter Program Manager and support the field shelter teams in Jere, Gwoza, Damboa, and Dikwa, Borno state, under the BEGE and THRIVE programs. This position has an interface with Mercy Corps’ operations & finance departments, field management, team leader, protection & gender and MEL internally and SC/CCCM sector, LGA level stakeholders and service contractors externally.

Essential Job Responsibilities

• The Senior Shelter Program Officer is responsible in supporting the management of all shelter and settlement activities across the intervened locations in Borno state.
• He/she would assist to develop technical components to shelter and preparation of BOQ and estimates, planning, technical details, drawings, improve development techniques for the safer building/shelter and other all Civil and Architectural related projects.
• Leading shelter needs assessments taking into account the current situation, projected population planning figures and the expected scale of returns.
• Assisting the Shelter Manager in development of shelter strategies which are framed by Mercy Corps’ Global Strategy for Settlement and Shelter and take into consideration the local context, age and gender, culture, climate, environmental protection and the availability of local resources, including materials, capacities and existing infrastructure.
• Guiding team on standards for shelter, including minimum emergency standards to meet basic and essential needs as well as guidance for phased improvement of shelter conditions that will be necessary as the duration of the displacement prolongs.
• Compiling, analyzing and mapping available information on shelter options in country taking into account relevant policies adopted by the Government and CCCM cluster. When planning shelter works, ensuring that the technical component reflects Sphere minimum standards for the provision of emergency and other types of shelter assistance and is within the budgetary requirements. Due consideration should be given to standards in other relevant sectors such as water and sanitation.
• Ensuring that specifications, bills of quantities and drawings are produced in a technically sound and standardized manner.
• Establish monitoring and evaluation tools to ensure that works are implemented according to plans and completed within the designated timeframe.
• Ensure that local communities and the community relief community have been consulted on all activities so as not to create unnecessary tension between the displaced and host populations.
• When identifying beneficiaries, ensure that the needs of the most vulnerable population of concern (POC) and host families are addressed. Mercy Corps’ vulnerability indicators should be applied in a participatory manner during the beneficiary selection.
• When planning shelter works, ensure that the technical component reflects Sphere minimum standards for the provision of emergency and other types of shelter assistance and is within the budgetary requirements. Standards for other sectors such as water and sanitation should be taken into consideration also.
• Prepare the project engineering estimates and design drawings for the procurement and execution purpose.
• Prepare the teamwork plans and project implementation plans.
• Supervise the shelter team and ensure they are implementing program activities within the set timeline and are delivering according to the work plan.
• Build the capacity of the shelter team members with special focus to more senior positions, in program management.
• Monitoring all shelter program activities, including the planning and execution of any required evaluations, to ensure that accurate and timely information is available.
• Supervise the construction works and administer the works execution as per the contractual provisions and the design specifications.
• Collect and share data according to evolving needs.
• Develop documents on Shelter/NFI best practices, through capacity mapping and gaps identification.
• Timely actions on potential delays and/or cost overruns that can either be prevented or mitigated are to be quickly reported with recommended remedial actions for approval.
• Prepare project/contracts related documentations such as periodic progress reports, site monitoring reports, stake holder meeting minutes, Engineer’s Instructions and Variation Orders, Contractor’s bills review reports, certifications.
• Preparation of payment certificate and work progress record for the review of the contractors
• Works closely with contractors in the field with provision of technical support and guidance.
• Ensures that items procured meet specifications of the end-user while adhering to donor and Mercy Corps procurement guidelines and in a timely manner.
• Develop and maintain working relationships and coordinate with relevant international and local agencies active in the shelter working group and related coordination platforms.
• Regularly monitor program sites in order to ensure that shelter programs are adapted to local needs, provide quality control assurance, and to conduct regular audits of program activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Any Other duties as assigned.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

Shelter program Officers, Shelter Assistants

Accountability: 

Reports Directly To: Shelter Program Manager

Works Directly With: Program, MEL, Operations, and support teams  

Knowledge and Experience

• BA/S in civil engineering, or other relevant field.
• 3-4 years’ experience implementing shelter programs/ activities.
• Experience with emergency Shelter programs with a view on sustainable infrastructure, Cash-for-Work programming required.
• Experience working with local stakeholders required.
• Good organizational and program management skills and the ability to anticipate program needs.
• Ability to effectively represent the organization and its interests to a diverse range of stakeholders, including local and international government officials, local civil society organizations, donors, other international organizations, the media and the community.
• Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) is required, with strong focus on Excel.
• Ability to analyze databases resulting from surveys.
• Excellent oral and written English skills are an advantage, with local languages skills a bonus.
• Proven experience in working in insecure environment and through remote management.
• Fluency in English and Hausa, other relevant local languages is desirable

go to method of application »

General Position Summary

The Shelter Program Assistant to directly assist Shelter Program Officer and support the field shelter teams in Jere, Borno state, under THRIVE programs. This position has an interface with Mercy Corps’ operations & finance departments, field management, team leader, protection & gender and MEL internally and SC/CCCM sector, LGA level stakeholders and service contractors externally.

Essential Job Responsibilities

• Assisting the shelter technical team in facilitating community consultation sessions for shelter and Settlements interventions.
• Engaging with target participants, CRCs/CRGs to consult their shelter & settlements training and orientation needs.
• Planning with technical trainers within team to meet the shelter and settlements related training / orientation needs.
• Mobilizing communities to schedule the training sessions and facilitate the sessions.
• Sourcing relevant IEC materials from specific sectors, other similar programs to get the approvals for printing out and distribution for the orientation sessions for settlements in and outside camps.
• Compiling and sharing with communities the good and bad practices in terms of fire safety, O&M for shelters and use of NFIs and DRR in shelters and settlements.
• Identification of volunteer community trainers and facilitators to train them for step down session.
• Rollout the community campaigns on DRR, Fire safety, energy efficient stoves use and operation.
• Preparing the training materials and manuals in consultation with the technical team
• Responsible for reporting the community training component session to Shelter Sector Coordinator on weekly basis.
• Assisting coordinator for procurement of IEC materials and distribution
• Preparing and sharing community training calendar with the team to ensure the technical team aware and available to deliver the sessions.
• Acting as focal point for the outsourced trainings i.e. mud blocks stabilization and another training to plan and support the consultant in delivering the agreed sessions.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

None

Accountability: 

Reports Directly To: Shelter Program Officers 

Works Directly With: Finance, MEL, Operation, Shelter Team, Field Manager, Program Managers/Directors, Program Quality and Development.

Knowledge and Experience

• BA/S in civil engineering, or other relevant field
• 1-2 years’ experience working with NGOs.
• Experience in community trainings and orientations
• Fluency in both verbal and written English highly preferred. Fluency in Kanuri is required.
• Multi-tasking, coordination, organization, prioritization skills essential.
• MS Office utilities skills
• Ability to work independently and cooperatively with team members required.
• Ability to work under pressure.
• Strong interpersonal, intercultural, presentational and communication skills.

go to method of application »

General Position Summary

The Advisor - Access to Financial Services is vital at the intersection of finance, community resilience, and market dynamics. An experienced professional with a deep understanding of the Nigerian financial landscape and a strong commitment to promoting economic stability and resilience in the region. This position entails leading strategic efforts to strengthen financial systems, enhance market linkages, and empower local communities to withstand economic shocks. Responsibilities include conducting in-depth market assessments, identifying innovative financial solutions, and collaborating with local partners to design and implement impactful interventions. The Senior Advisor will navigate the unique challenges and opportunities of the Nigerian context, building partnerships with government agencies, financial institutions, and community stakeholders to drive sustainable economic growth.

Essential Job Responsibilities

The Advisor - Access to Financial Services provides strategic leadership and technical expertise within the Resilience and Market Systems Development program. Key responsibilities include conducting comprehensive market assessments, identifying innovative financial solutions, and designing interventions to enhance the financial resilience of target communities. The advisor will collaborate with local partners, government agencies, and stakeholders to implement projects that improve access to financial services, strengthen financial literacy, and promote inclusive economic growth. They will navigate complex challenges, leverage financial tools, and drive transformative change to support the program's objectives, all while ensuring alignment with the unique context and needs of the region. S/he will liaise with the CoP, DCoP, Advisors, Communications Manager, and MRM Manager to identify and design key communications materials and disseminate them to identified audiences. S/he will be responsible for ensuring strong linkages between the Activity interventions and the Results Measurement team of the program. This position is based in Gombe but requires frequent travel to the other states of the Northeast.

 SPECIFIC RESPONSIBILITIES

Knowledge Management

• Knowledge Dissemination: Develop and implement strategies for sharing relevant industry insights, best practices, and innovative financial solutions with financial institutions, FinTechs, and the Central Bank of Nigeria to foster a culture of continuous learning and improvement.
• Research and Analysis: Conduct in-depth research and analysis of financial trends, regulatory changes, and emerging technologies, providing stakeholders with timely information to make informed decisions and adapt to evolving market dynamics.
• Capacity Building Workshops: Organize workshops, seminars, and training sessions for financial institutions, FinTechs, and regulatory bodies to enhance their understanding of the latest financial service innovations and global best practices, ultimately influencing their strategies and policies.
• Policy Advocacy: Utilize knowledge and insights to advocate for policy changes and regulatory reforms that support financial inclusion and innovation in collaboration with the Central Bank of Nigeria, helping to shape a conducive environment for financial services development.
• Thought Leadership: Position the program and its stakeholders as thought leaders in the financial services sector by producing thought-provoking research papers, articles, and policy briefs that influence industry discourse and decision-making, promoting the adoption of inclusive and resilient financial services practices.

  Intervention Management 

• Support the implementation of teamwork plans and the successful implementation of livelihoods and market systems development activities, ensuring timely implementation of work plan activities, identification of target groups within the approved budget, and achieving program deliverables for the desired impact.
• Support the provision of technical guidance on livelihoods and market systems development and ensure that interventions are responsive to stakeholders and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards, and strategic plan.
• Formulate strategies to develop markets in the selected commodity chains and seek opportunities to work as per the RRA sector strategy. Develop intervention strategies and implementation procedures in a participatory manner with key stakeholders.
• Ensure the appropriate communication of clear intervention guidelines, expected outcomes, timeframe, and workplan to all relevant parties.
• Remain well aware of developments in the relevant sectors/markets/commodity chains
• Refine and adapt the intervention strategies in light of participant and stakeholder requests and changing needs and opportunities within the overall program of RRA.
• Help identify market failures and pressure points for addressing these; help identify ways to render a given market more functional and efficient to benefit the program targets.
• Refine and adapt the selected intervention strategies in light of participant and stakeholder requests and changing needs within the overall program.
• Identify priority areas for interventions that will change as opportunities pass or are realized, and new ones emerge.
• Collaborate closely with and support the technical advisory and implementation team to manage the Grant Facility aspect of the program to catalyze new investment in viable economic opportunities (market systems, livelihoods, agribusiness, and employment) through grants that stimulate rather than distort market development and avoid exacerbating conflict dynamics.  

 Stakeholder Management 

• Strategic Partnership Development: Forge and nurture strategic partnerships with financial institutions, FinTech companies, and the Central Bank of Nigeria to align program goals with the interests of these stakeholders.
• Needs Assessment: Conduct thorough needs assessments with financial institutions to understand their specific requirements and constraints in serving vulnerable communities.
• FinTech Engagement: Act as a liaison between the program and FinTechs, identifying opportunities for technology-driven solutions, fostering innovation, and facilitating partnerships for financial inclusion initiatives.
• Regulatory Compliance: Maintain a deep understanding of regulatory frameworks. Work closely with the Central Bank of Nigeria to ensure program activities align with financial regulations and advocate for favorable policy changes when necessary.
• Capacity Building: Provide guidance and support to financial institutions and FinTechs in enhancing their capacity to deliver financial services to underserved populations effectively.
• Investment Facilitation: Collaborate with financial institutions to explore investment opportunities and secure funding sources to sustain and scale program activities.
• Risk Management: Evaluate and mitigate potential risks associated with stakeholder engagement and ensure compliance with risk management protocols.
• Communication and Advocacy: Develop communication strategies to advocate for policy changes that promote financial inclusion and disseminate program successes to stakeholders, fostering a positive narrative around program impact.
• Conflict Resolution: Address conflicts and challenges that may arise between different stakeholder groups, working towards consensus and shared objectives.
• Monitoring and Evaluation: Implement a robust system for monitoring and evaluating the effectiveness of stakeholder engagement efforts, regularly reporting progress and identifying areas for improvement in stakeholder management strategies.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in designing, monitoring, and evaluating our field projects.

Representation and Advocacy

In coordination with the other technical leads, develop and maintain effective working relationships with stakeholders in Nigeria, including local communities, donors, government actors, UN agencies, international and local NGOs, and other relevant actors. Ensure RRA's active representation and participation in the relevant clusters/sectors coordination. Develop strategic partnerships with local organizations. In coordination with the CoP and other technical leads, assist in organizing donor visits by supporting staff in the smooth design and running of field visits.

Supervisory Responsibility: Yes

Reports Directly To: Chief of Party

Works Directly with: DCoP, Communications Manager, Managers, MEL team, Technical Advisors, Communications Officers, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.

Knowledge and Experience

• BA/BSc. in Social Sciences
• The ability to work within a fast-paced and dynamic environment.
• Excellent communications skills
• A passion for the international development sector
• Exceptional analytical and writing skills.
• A strategic and creative thinker with proven experience in working on diverse and wide-ranging communication strategies, including all forms of media.

go to method of application »

General Position Summary

Reporting to the State WASH Utility Engineers, the WASH Site Supervisors will be responsible for ensuring the on-site supervision of high-quality WASH infrastructure in Delta State, maintaining set engineering standards, codes and protocols, and Mercy Corps quality standards for all STWASH construction activities. The successful candidates (one each for the Southern States) will support the implementation of the planned Southern Expansion WASH infrastructure in Abia, Delta, and Imo States.

S/he will support the State Water Agencies (SWAs) and State government focal ministries to deliver on the project’s goals and objectives. S/he will work closely with the respective State WASH Utility Engineer to ensure that the works are rehabilitated, improved, and constructed in line with the design, specification, scope, and national guidelines/standards. In addition, s/he will also support the Monitoring, Evaluation, and Learning (MEL) team, Governance and Capacity Building Specialist, and communication team in carrying out specific WASH infrastructure data collection, assessments, and documentation of success stories as well as preparing rehabilitation/improvement/construction progress supervision reports.

Essential Job Responsibilities

• Provide technical assistance in WASH construction/improvement/rehabilitation activities, including day-to-day monitoring/supervision of all WASH infrastructure construction/rehabilitation works in the proposed Ogwashi-Uku Central and Ogwashi-Uku General Hospital Water Supply Schemes in Delta State.
• Responsible for on-site day-to-day quality checks and management of infrastructure supervision activities, to ensure compliance and effective use of project resources, and suggesting results-based construction supervision solutions to the WASH Utility Engineer and Senior Infrastructure Manager.
• Implement control measures to accurately measure the works completed by the contractor for the State WASH Utility Engineer to certify.
• Support the State WASH Utility Engineer in managing contractors by reviewing progress, measurement of works, and ensuring adherence to contractual obligations and organizational policies and standards.
• Record and maintain a daily register and site reports.
• Contribute to weekly/monthly/quarterly progress reports to record construction progress, payments, and issues covering the water supply schemes in the state and submit them to the WASH Utility Engineer.
• Attend regular site meetings about issues related to the works contracts and associated work and related activities.
• Check the correctness and completeness of As-built drawings submitted by the contractor and submit comments for correction to the WASH Utility Engineer.
• Ensure accuracy and completeness of records and ensure that works are implemented per the agreed schedule of work, scope, and budget.
• Support with commissioning of works and drafting of completion certificates.
• Support the State Water Agency in following up with the supervision, operation, and maintenance of the completed works and facilities.
• Support the State WASH stakeholders to ensure compliance with quality standards.
• Work closely with the communications team on the documentation and dissemination of lessons learned, best practices, and success stories from the project.
• Work closely with the Governance and Capacity Building Specialist to build the capacity of the SWA on the operation and maintenance of the facilities.
• Carry out any other work or assignments as instructed by the WASH Utility Engineer and Senior Infrastructure Manager.

ORGANISATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

 Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, construction supervision, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility: No direct supervision

Accountability

Reports Directly To: State WASH Utility Engineer.

Works Directly with: The State WASH Utility Engineer, technical team, MEL team, Governance and Capacity-Building Specialist, and Communication Officer.

Key Working Relationships

• Internal: Supervision of quality work and ensure compliance with agreed standards. Also liaise with MEL staff, and other technical staff to ensure tracking and documentation of infrastructure-specific indicators.
• External: Key functions include representing MC in various forums and forging relations with the government, sector stakeholders, and the beneficiaries. Also, work with the Infrastructure Quality Assurance Advisor to ensure that the STWASH mandate for quality service delivery is implemented in tandem with the project documents.

Knowledge and Experience

• BSc in civil/water engineering/construction engineering (or related field) with significant knowledge and experience in the supervision of WASH facilities and systems. Excellent knowledge of design and visualization software such as AutoCAD, and Civil 3D Prokon.
• At least 5 years of progressive experience implementing and supervising WASH and other WASH-related projects in South-South and South-East Nigeria, preferably in an NGO setting.
• Have solid working knowledge and practical skills in WASH infrastructure design, construction supervision, and site management.
• Knowledge of water quality, water supply, sustainability management, and stakeholders’ management
• Have a good understanding of State WASH Policies and Guidelines.
• Have a good grasp of the challenges facing WASH in urban settings.
• Strong organizational and communication skills.
• Knowledge of the South-South and South-East's geographical terrain, culture, and language.
• Demonstrated ability to multi-task and process information into actionable and implementable strategy.

Skills and abilities

• Proven ability for quality delivery
• Ability to transfer skills and knowledge through, training, mentorship, and accompaniment.
• Demonstrated ability to work with and in teams.
• Excellent written and oral communication.
• Excellent computer skills (Microsoft Office), WASH data collection software, etc.

go to method of application »

General Position Summary

Reporting to the State WASH Utility Engineers, the WASH Site Supervisors will be responsible for ensuring the on-site supervision of high-quality WASH infrastructure in Delta State, maintaining set engineering standards, codes and protocols, and Mercy Corps quality standards for all STWASH construction activities. The successful candidates (one each for the Southern States) will support the implementation of the planned Southern Expansion WASH infrastructure in Abia, Delta, and Imo States.

S/he will support the State Water Agencies (SWAs) and State government focal ministries to deliver on the project’s goals and objectives. S/he will work closely with the respective State WASH Utility Engineer to ensure that the works are rehabilitated, improved, and constructed in line with the design, specification, scope, and national guidelines/standards. In addition, s/he will also support the Monitoring, Evaluation, and Learning (MEL) team, Governance and Capacity Building Specialist, and communication team in carrying out specific WASH infrastructure data collection, assessments, and documentation of success stories as well as preparing rehabilitation/improvement/construction progress supervision reports.

Essential Job Responsibilities

• Provide technical assistance in WASH construction/improvement/rehabilitation activities, including day-to-day monitoring/supervision of all WASH infrastructure construction/rehabilitation works in the proposed Ogwashi-Uku Central and Ogwashi-Uku General Hospital Water Supply Schemes in Delta State.
• Responsible for on-site day-to-day quality checks and management of infrastructure supervision activities, to ensure compliance and effective use of project resources, and suggesting results-based construction supervision solutions to the WASH Utility Engineer and Senior Infrastructure Manager.
• Implement control measures to accurately measure the works completed by the contractor for the State WASH Utility Engineer to certify.
• Support the State WASH Utility Engineer in managing contractors by reviewing progress, measurement of works, and ensuring adherence to contractual obligations and organizational policies and standards.
• Record and maintain a daily register and site reports.
• Contribute to weekly/monthly/quarterly progress reports to record construction progress, payments, and issues covering the water supply schemes in the state and submit them to the WASH Utility Engineer.
• Attend regular site meetings about issues related to the works contracts and associated work and related activities.
• Check the correctness and completeness of As-built drawings submitted by the contractor and submit comments for correction to the WASH Utility Engineer.
• Ensure accuracy and completeness of records and ensure that works are implemented per the agreed schedule of work, scope, and budget.
• Support with commissioning of works and drafting of completion certificates.
• Support the State Water Agency in following up with the supervision, operation, and maintenance of the completed works and facilities.
• Support the State WASH stakeholders to ensure compliance with quality standards.
• Work closely with the communications team on the documentation and dissemination of lessons learned, best practices, and success stories from the project.
• Work closely with the Governance and Capacity Building Specialist to build the capacity of the SWA on the operation and maintenance of the facilities.
• Carry out any other work or assignments as instructed by the WASH Utility Engineer and Senior Infrastructure Manager.

ORGANISATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

 Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, construction supervision, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility: No direct supervision

Accountability

Reports Directly To: State WASH Utility Engineer.

Works Directly with: The State WASH Utility Engineer, technical team, MEL team, Governance and Capacity-Building Specialist, and Communication Officer.

Key Working Relationships

• Internal: Supervision of quality work and ensure compliance with agreed standards. Also liaise with MEL staff, and other technical staff to ensure tracking and documentation of infrastructure-specific indicators.
• External: Key functions include representing MC in various forums and forging relations with the government, sector stakeholders, and the beneficiaries. Also, work with the Infrastructure Quality Assurance Advisor to ensure that the STWASH mandate for quality service delivery is implemented in tandem with the project documents.

Knowledge and Experience

• BSc in civil/water engineering/construction engineering (or related field) with significant knowledge and experience in the supervision of WASH facilities and systems. Excellent knowledge of design and visualization software such as AutoCAD, and Civil 3D Prokon.
• At least 5 years of progressive experience implementing and supervising WASH and other WASH-related projects in South-South and South-East Nigeria, preferably in an NGO setting.
• Have solid working knowledge and practical skills in WASH infrastructure design, construction supervision, and site management.
• Knowledge of water quality, water supply, sustainability management, and stakeholders’ management
• Have a good understanding of State WASH Policies and Guidelines.
• Have a good grasp of the challenges facing WASH in urban settings.
• Strong organizational and communication skills.
• Knowledge of the South-South and South-East's geographical terrain, culture, and language.
• Demonstrated ability to multi-task and process information into actionable and implementable strategy.

Skills and abilities

• Proven ability for quality delivery
• Ability to transfer skills and knowledge through, training, mentorship, and accompaniment.
• Demonstrated ability to work with and in teams.
• Excellent written and oral communication.
• Excellent computer skills (Microsoft Office), WASH data collection software, etc.

go to method of application »

General Position Summary

Reporting to the State WASH Utility Engineers, the WASH Site Supervisors will be responsible for ensuring the on-site supervision of high-quality WASH infrastructure in Delta State, maintaining set engineering standards, codes and protocols, and Mercy Corps quality standards for all STWASH construction activities. The successful candidates (one each for the Southern States) will support the implementation of the planned Southern Expansion WASH infrastructure in Abia, Delta, and Imo States.

S/he will support the State Water Agencies (SWAs) and State government focal ministries to deliver on the project’s goals and objectives. S/he will work closely with the respective State WASH Utility Engineer to ensure that the works are rehabilitated, improved, and constructed in line with the design, specification, scope, and national guidelines/standards. In addition, s/he will also support the Monitoring, Evaluation, and Learning (MEL) team, Governance and Capacity Building Specialist, and communication team in carrying out specific WASH infrastructure data collection, assessments, and documentation of success stories as well as preparing rehabilitation/improvement/construction progress supervision reports.

Essential Job Responsibilities

• Provide technical assistance in WASH construction/improvement/rehabilitation activities, including day-to-day monitoring/supervision of all WASH infrastructure construction/rehabilitation works in the proposed Ogwashi-Uku Central and Ogwashi-Uku General Hospital Water Supply Schemes in Delta State.
• Responsible for on-site day-to-day quality checks and management of infrastructure supervision activities, to ensure compliance and effective use of project resources, and suggesting results-based construction supervision solutions to the WASH Utility Engineer and Senior Infrastructure Manager.
• Implement control measures to accurately measure the works completed by the contractor for the State WASH Utility Engineer to certify.
• Support the State WASH Utility Engineer in managing contractors by reviewing progress, measurement of works, and ensuring adherence to contractual obligations and organizational policies and standards.
• Record and maintain a daily register and site reports.
• Contribute to weekly/monthly/quarterly progress reports to record construction progress, payments, and issues covering the water supply schemes in the state and submit them to the WASH Utility Engineer.
• Attend regular site meetings about issues related to the works contracts and associated work and related activities.
• Check the correctness and completeness of As-built drawings submitted by the contractor and submit comments for correction to the WASH Utility Engineer.
• Ensure accuracy and completeness of records and ensure that works are implemented per the agreed schedule of work, scope, and budget.
• Support with commissioning of works and drafting of completion certificates.
• Support the State Water Agency in following up with the supervision, operation, and maintenance of the completed works and facilities.
• Support the State WASH stakeholders to ensure compliance with quality standards.
• Work closely with the communications team on the documentation and dissemination of lessons learned, best practices, and success stories from the project.
• Work closely with the Governance and Capacity Building Specialist to build the capacity of the SWA on the operation and maintenance of the facilities.
• Carry out any other work or assignments as instructed by the WASH Utility Engineer and Senior Infrastructure Manager.

ORGANISATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

 Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, construction supervision, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility: No direct supervision

Accountability

Reports Directly To: State WASH Utility Engineer.

Works Directly with: The State WASH Utility Engineer, technical team, MEL team, Governance and Capacity-Building Specialist, and Communication Officer.

Key Working Relationships

• Internal: Supervision of quality work and ensure compliance with agreed standards. Also liaise with MEL staff, and other technical staff to ensure tracking and documentation of infrastructure-specific indicators.
• External: Key functions include representing MC in various forums and forging relations with the government, sector stakeholders, and the beneficiaries. Also, work with the Infrastructure Quality Assurance Advisor to ensure that the STWASH mandate for quality service delivery is implemented in tandem with the project documents.

Knowledge and Experience

• BSc in civil/water engineering/construction engineering (or related field) with significant knowledge and experience in the supervision of WASH facilities and systems. Excellent knowledge of design and visualization software such as AutoCAD, and Civil 3D Prokon.
• At least 5 years of progressive experience implementing and supervising WASH and other WASH-related projects in South-South and South-East Nigeria, preferably in an NGO setting.
• Have solid working knowledge and practical skills in WASH infrastructure design, construction supervision, and site management.
• Knowledge of water quality, water supply, sustainability management, and stakeholders’ management
• Have a good understanding of State WASH Policies and Guidelines.
• Have a good grasp of the challenges facing WASH in urban settings.
• Strong organizational and communication skills.
• Knowledge of the South-South and South-East's geographical terrain, culture, and language.
• Demonstrated ability to multi-task and process information into actionable and implementable strategy.

Skills and abilities

• Proven ability for quality delivery
• Ability to transfer skills and knowledge through, training, mentorship, and accompaniment.
• Demonstrated ability to work with and in teams.
• Excellent written and oral communication.
• Excellent computer skills (Microsoft Office), WASH data collection software, etc.