Background
- With support from the USAID Bureau for Humanitarian Assistance, Since March 2021, with the collaboration of the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), iMMAP Inc. established the Humanitarian Information and Analysis Unit (HIAU) in the BAY region to support the collective initiatives and intersectoral information management demands and requests.
- Information Management Officer – Graphic Designer will assist humanitarian partners, government entities, and academic institutions with their Graphic needs.
Key Responsibilities
Design and Layout:
- Visual Content Creation: Create engaging visual elements such as infographics, diagrams, charts, icons, banners, brochures, reports and posters to communicate complex information across various media (reports, presentations, websites, and social media).
- Template Design: Design and maintain templates for reports, fact sheets, presentations, newsletters, and other digital and print materials to ensure consistency.
- Adaptation Across Media: Customize designs for multiple formats (digital, print, social media, newsletters), ensuring visual clarity and quality regardless of medium.
- Multimedia and Animation: Develop simple animations, GIFs, or interactive visuals to enhance user engagement on digital platforms.
Branding and Consistency:
- Adherence to Brand Guidelines: Ensure all graphic materials align with the organization’s branding standards and reinforce its visual identity.
- Consistency in Design: Regularly update and refresh design elements to maintain a uniform look and feel across all platforms, while also keeping up with evolving branding needs.
Collaboration and Stakeholder Engagement
- Cross-functional Collaboration: Work closely with teams such as communications and HIAU to understand content goals and design requirements.
- Stakeholder Interaction: Gather feedback from internal teams or external partners, present design concepts, and incorporate suggestions to finalize deliverables.
- Partners Briefing and Recommendations: Understand design briefs and provide creative solutions based on project objectives, timelines, and branding standards.
Innovation and Trend Awareness:
- Creative Innovation: Propose new design ideas, concepts, and approaches to keep the organization’s visual communications fresh and innovative.
- Trend Integration: Stay updated with emerging design trends and best practices, incorporating them into ongoing projects when appropriate.
- Sustainable Design Practices: Where applicable, consider eco-friendly and sustainable design options for print materials and digital content optimization.
Time Management and Project Prioritization:
- Deadline Management: Manage multiple design tasks simultaneously, ensuring timely delivery of all materials.
- Prioritization of Tasks: Collaborate with the team to prioritize design requests based on project deadlines, scope, and importance.
Quality Assurance and Accessibility:
- Proofing and Editing: Ensure that all designs are free from errors, visually consistent, and meet high standards before final delivery.
- Accessibility Compliance: Ensure designs follow accessibility guidelines, considering color contrast, font readability, and inclusivity for diverse audiences.
Software and Tool Proficiency:
- Design Tools Expertise: Maintain proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma/Sketch, and animation tools.
- File Optimization: Ensure designs are optimized for various platforms (e.g., fast loading for web, print quality for high-resolution images) and follow best practices for file sizes and formats.
Documentation and Asset Management:
- Design File Organization: Keep all design assets and templates organized in a well-maintained library for future reference.
- Version Control: Manage multiple versions of design files, ensuring the most updated versions are accessible to the team and archived properly.
Competitive Benchmarking:
- Industry and Competitor Analysis: Regularly review design standards in the industry and among competitors to ensure the organization’s creative work is market competitive.
- Strategic Adjustments: Adjust creative approaches and design strategies based on findings from competitive benchmarking and evolving market trends.
- Conduct any other tasks related to Graphic Designer as requested by the Senior IM Technical Advisor and the Country Representative.
Objective
- The objective of the Information Management Officer – Graphic Designer is to create visually compelling materials that effectively enhance the organization's branding and communication efforts by translating complex ideas into engaging graphics for various platforms, ensuring consistency with branding standards, and staying updated with design trends to improve visual storytelling and audience engagement, ultimately contributing to the organization's mission through impactful and accessible visual communications.
Requirements
The successful candidate for the Information Management Officer - Graphic Designer role should meet the following qualifications and competencies:
Education and Experience:
- Bachelor's Degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
- A minimum of 6 years of proven experience in graphic design, preferably in a professional setting with a strong portfolio demonstrating creative work across digital and print mediums.
- Experience working within established branding guidelines while demonstrating creativity and innovation.
- Experience in managing multiple design tasks simultaneously and delivering high-quality work within tight deadlines.
Technical Skills:
- Design Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools (e.g., Canva, Figma, Sketch).
- Multimedia: Knowledge of animation, video-editing software (e.g., Adobe Premiere, After Effects), and experience creating GIFs and simple animations is a plus.
Creativity and Innovation:
- Strong creative thinking skills with the ability to generate innovative and visually appealing design concepts.
- Ability to stay updated with emerging design trends and incorporate them into ongoing work to maintain a competitive edge.
Collaboration and Communication:
- Excellent communication and interpersonal skills, with the ability to work closely with cross-functional teams and incorporate feedback into the design process.
- Ability to present and explain design ideas and concepts to non-design team members and stakeholders.
Organizational and Time Management Skills:
- Strong time management skills with the ability to prioritize tasks effectively and meet multiple deadlines.
- Highly organized with attention to detail in managing design assets, files, and project documentation.
Problem-Solving Skills:
- Ability to provide creative solutions to complex visual communication challenges.
- Flexibility to adjust designs and strategies based on evolving project needs, market standards, or stakeholder input.
Additional Competencies:
- Knowledge of accessibility standards and the ability to design for a diverse audience, ensuring inclusivity.
- Strong understanding of design principles (color theory, typography, layout) and their application across various platforms.
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Background
- With support from the USAID Bureau for Humanitarian Assistance, Since March 2021, with the collaboration of the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), iMMAP Inc. established the Humanitarian Information and Analysis Unit (HIAU) in the BAY region to support the collective initiatives and intersectoral information management demands and requests.
- The Information Management Officer will assist humanitarian partners, government entities, and academic institutions with their information management needs.
Description of Duties
Provide the necessary technical support requested by partners. This may include:
Data Capture:
- Create and adapt information management (IM) tools.
- Design clear and user-friendly data collection forms, ensuring the purpose and ease of data collection and addressing potential issues.
- Facilitate mobile data collection, form development, and data management.
- Support the implementation of remote data collection exercises in support of the humanitarian community.
- Maintain databases and provide data entry if required.
- Support new and ongoing needs assessments.
Data Processing and Analysis:
- Map assistance coverage in specified areas, analyze, and report potential gaps.
- Manage, analyze, and document data and information from other partners.
- Conduct requirement analysis to understand and address specific data needs and ensure relevant data is collected and analyzed.
- Develop and implement an analysis plan to guide the process of data evaluation, ensuring alignment with objectives and stakeholder requirements.
- Prepare relevant data analysis and design and implement analysis methodology.
- Proactively analyze information from sector partners, government authorities, academia, and other actors.
- Provide high-quality research and analysis following an evidence-based approach with thorough documentation of the methodology.
- Perform data normalization and modeling to ensure data consistency and generate predictive insights.
- Develop standard formats for and regularly publish materials and statistics.
- Contribute to the production of regular written reports and dashboards.
Visualization:
- Generate statistical reports, graphs, and maps.
- Produce and share maps illustrating the scale and coverage of assistance.
- Ensure timely preparation and generation of information products, and support information sharing and dissemination.
- Utilize business intelligence tools and techniques to enhance data visualization and provide actionable insights.
Coordination and Training:
- Provide information management and thematic training to partner organizations.
- Coordinate activities and initiatives to achieve common goals efficiently.
- Ensure close collaboration with the OCHA team, intersectoral partners, working groups, and sector teams.
- Follow iMMAP Inc.'s branding regulations for marketing and branding of products and correspondence.
Quality Assurance and Stakeholder Engagement:
- Develop and implement strategies for data quality assurance and control. Ensure that the data collected is accurate, complete, and consistent to maintain the integrity of the information management system.
- Implement product quality assurance and control measures to ensure that information products meet the required standards and specifications.
- Enhance stakeholder engagement by developing and executing plans to regularly communicate updates, gather feedback, and address concerns related to information management and data processes.
- Conduct any other tasks related to information management as requested by the Senior IM Technical Advisor and the Country Representative.
Scope of Work
- The IMO will perform tasks to enhance data collection and management capabilities, improving decision-making. This includes ensuring efficient and accurate tracking of assistance coverage, better-identifying gaps, and stronger support for humanitarian efforts.
- The IMO will provide training and build collaborative relationships with humanitarian partners, strengthening productive partnerships and boosting the overall capacity and effectiveness of partner organizations for a more coordinated and effective response to needs assessments and humanitarian challenges.
Requirements
Educational Qualification:
- University Degree (Bachelor's Degree or higher) in Information Science, Geographical Information Systems, Computer Science, or another relevant field.
Experience:
- Minimum four (4) years of work experience in the field of Information Management is essential.
- Information Management and Data Analysis: Demonstrated experience in managing information systems, including data capture, processing, and analysis. Proven expertise in data processing, analysis, and report creation. Proficiency in mapping and using software such as ArcGIS, QGIS, Adobe Suites, Power BI, and Tableau.
- Data Collection Platforms: Experience with data collection processes using platforms like XLSForm, Kobo Collect, ODK, or similar tools.
- Technical Skills: Excellent command of Office suite applications (Word, Excel, Access, PowerPoint) and advanced skills in mapping.
- Humanitarian Sector Experience: Prior experience in the humanitarian sector will be an asset, including support for needs assessments, remote data collection, and coordination with humanitarian partners.
- Training and Coordination: Experience in providing training on information management and coordinating activities with multiple stakeholders, including intersectoral partners and working groups.
- Documentation and Reporting: Strong skills in preparing documentation, reports, and dashboards, with a focus on clarity and accuracy.
- Adaptability: Ability to perform tasks as assigned by supervisors, adapting to changing priorities and needs within the organization.
Soft Skills:
- Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively to various stakeholders.
- Strong interpersonal skills for effective engagement with clients, local administrators, government, NGOs, and other community agencies.
- Partner Service Orientation: A partner client service focus, with the ability to address and meet the needs of clients and stakeholders in a timely and professional manner.
- Problem-solving: Excellent problem-solving abilities to address challenges in data management and analysis and to devise innovative solutions.
- Collaboration: Proven ability to work collaboratively with teams and stakeholders, including intersectoral partners and humanitarian organizations, to achieve common goals.
- Organizational Skills: Excellent organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines.
- Time Management: Efficient time management skills to ensure timely completion of tasks and projects while maintaining high-quality work.
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