Sector: MEAL
Duty Location: Maiduguri
Report to: MEAL Manager
Duration: 12 Months with possibility of extension
The ICT Officer is responsible for providing technical ICT support to the Counter office and Area offices when required
Qualifications
Provide technical ICT support to the Counter office and Area offices.
You have:
- Minimum of 3 years relevant work experience.
- B.Tech or MS in Information Technology/computer science or related field.
- Fluency in written and spoken English language
- Experience from working as an ICT Officer in a humanitarian/recovery context.
- Previous experience from working in complex and volatile contexts.
- Service-minded, with strong organizational and planning skills.
- Cultural awareness and sensitivity, highly approachable, trustworthy, and confidential.
- Attention to detail, problem-solving skills, and excellent time management skills.
- Implement YIPDI's ICT policies and guidelines at area office level.
- Planning and delivering results, managing resources to optimize results.
Professional competencies
Generic professional competencies for this position:
- Experience from working as an ICT Officer in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own skills/profile
Context/ Specific skills, knowledge and experience:
- Service-minded, with strong organizational and planning skills
- Good cultural awareness and sensitivity
- Highly approachable, trustworthy, and confidential
- Attention to detail, problem-solving skills, excellent time management skills
- B.Tech or MS in Information Technology /computer science or related field.
- Minimum of 3 years maximum 8 years relevant work experience.
- Education level of University degree or MS
Behavioral competencies
These are personal qualities that influence how successful people are in their job. YIPDI’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:
- Planning and delivering results
- Managing resources to optimize results
- Working with people
- Analyzing
- Handling insecure environments
Responsibilities
Generic responsibilities
- Implement YIPDI’s ICT policies and guidelines at area office level
- Ensure system security
- Ensure that network access privileges, applications, data storage and regular backups are configured and maintained
- Implement and update a data disaster recovery plan (back up)
- Schedule computer related services, maintenance and license renewals
- Ensure installation and maintenance of protection services (anti-viruses and firewalls)
- Plan network upgrades, expansions and replacements
- Provide ICT support and trainings to staff
- Participate in the procurement processes of ICT equipment
Specific responsibilities
- Contribute to information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements if required
- Adhere to, and support the implementation of YIPDI ICT policies and procedures, handbooks, and guidelines
- Ensure ICT equipment, hardware, software, and other resources are timely made available and well maintained
- Troubleshoot, diagnose problems, implement corrective action & procedures, monitor, and facilitate repairs
- Monitor, operate, and maintain a reliable internet and network system (connectivity, assigning access level)
- Implement YIPDI filling system (electronic files) at area level as per defined YIPDI standards
- Keep track and ensure proper handover, including signatures for all ICT equipment
- Work with Logistics to ensure that ICT equipment is tagged, and any loss/damage is reported as per standards
- Interact with external parties if required (for example contracted service providers for Internet) to ensure YIPDI is enjoying the required services in an optimum manner
- Ensure anti-corruption, transparency, and cost efficiency principles in all processes.
YIPDI is an Equal Opportunity Employer. YIPDI considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
- YIPDI is an equal opportunity employer. We are committed to diversity without distinction based on age, gender, religion, ethnicity, nationality, or physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
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