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  • Posted: Mar 11, 2026
    Deadline: Not specified
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  • AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 countries. The group is a conglomerate of independently run businesses, operated according to the laws and regulations of many different countries. Despite being written in upper case, "AXA" is no...
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    Head Physical Security, Health & Safety

    JOB DESCRIPTION AND EXPECTATIONS

    • Responsible for the management of physical security, health & safety (protection of people and physical assets against intentional actions: Crime, terrorism, political and social instability) and unintentional action (accident, pandemic etc) for all AXA Mansard locations and subsidiaries.

    Academic/Professional: First degree in any relevant course and postgraduate, master’s degree and/or professional qualification would be an added advantage.

    Work experience: 18 years professional experience.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level Senior Analyst 12 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Prepares the operational plans and procedures, presenting it to the Chief Security Officer and the Regional Physical Security Manager for formal approval.
    • Coordinates and ensures implementation of physical security measures to ensure protection of personnel as well as all physical assets, while ensuring optimal use of equipment.
    • Prepares and updates plans and procedures following the process defined in the entity policy. Ensures that all policies, plans and procedures are implemented.
    • Conduct travel security and manage the executive protection activities for travellers (ExCom Members, Expatriates)
    • Leads investigation after incidents or near miss incidents and follows up the implementation of corrective measures.
    • Conducting continual surveys of all offices to determine the need for additional security services and make corresponding recommendations to the Chief Executive Officer.
    • Establishing, coordinating, and implementing a Security Program for all officers, facilities, departments, and functions, consistent with sound business and security practices.
    • Liaises with related departments to ensure a coordinated management of physical security (Human Resources, Health and Safety, Crisis Management, and Information Security)
    • Coordinates actions with the Regional Physical Security Manager.
    • Ensures that staff members are aware of their individual responsibilities as defined in plans and supporting procedures.
    • Monitors the physical security environment.
    • Liaises with authorities, security forces, security related networks.
    • Participates in local incident and crisis management.
    • Assuming overall supervision, control, and direction of the company’s Guard Force and other related services where required.
    • Ensure implementations of AXA Nigeria Health and Safety policy and procedures to keep employees and customers safe.

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    Quality & Data Assurance Officer

    JOB DESCRIPTION AND EXPECTATIONS

    • Responsible for ensuring the Care Check program achieves its claims savings target through rigorous quality assurance, data integrity management, and fraud pattern detection. This role drives operational excellence by monitoring call quality, identifying systemic fraud trends, correcting data inaccuracies, and providing actionable insights that enable the team to prevent fraudulent and inappropriate claims before they are paid.

    Academic/Professional: Bachelor’s degree in healthcare, Business, Statistics, Data Analytics, or related field from a reputable Tertiary Institution, master’s degree, MBA, or certifications in fraud investigation, Six Sigma, healthcare quality is an advantage.

    Work experience: 1 -4 Years in Experience conducting quality audits or monitoring.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level 8 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Score calls using standardized quality framework (accuracy, professionalism, fraud detection)
    • Provide weekly feedback to supervisors for agent coaching
    • Conduct calibration sessions to ensure consistent quality standards
    • Design and deliver training on fraud detection and validation techniques
    • Conduct trend analysis by service type, provider specialty, geographic location, and temporal patterns
    • Liaise with IT/Data Management to fix systemic data issues
    • Investigate and resolve wrong personal IDs (enrollees with mismatched identities)
    • Design and deliver training on fraud detection and validation techniques
    • Liaise with IT/Data Management to fix systemic data issues
    • Track progress toward 1.5% claims savings target
    • Deliver presentations on savings, quality, and fraud trend
    • Monitor regulatory compliance (data privacy, consent protocols)
    • Analyze savings by provider, service type, team, and period
    • Calculate daily, weekly, monthly savings (value of encounters suspended/retracted)
    • Prepare daily, weekly, and monthly performance dashboards

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    Closed File Review Officer - Lagos

    JOB DESCRIPTION AND EXPECTATIONS

    • Responsible for post-payment reviews of claims to identify anomalies, errors, or fraudulent activities that may have bypassed initial scrutiny. The officer will ensure compliance, recover undue payments, and recommend process improvements

    Academic/Professional: MBBS Degree from a reputable Tertiary Institution. Data Analytics knowledge/ qualification will be an added advantage.

    Work experience: 1 -4 Years’ Experience in Claims related.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level 9 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Review closed claims for medical fraud, billing anomalies, and coding errors.
    • Identify patterns such as excessive billing, duplicate submissions, or unauthorized charges.
    • Collaborate with claims, fraud, and recovery teams to validate findings and assess recovery actions.
    • Engage with healthcare providers during audits, closeout discussions, and recovery negotiations.
    • Represent the audit team in provider-related escalations and ensure due process is followed.
    • Liaise with internal departments such as Claims, Healthcare Services, Provider Relations, Operational Risk, and Internal Control.
    • Analyse claims data to detect emerging fraud patterns and trends.
    • Recommend proactive measures and prevention strategies to reduce fraud exposure.
    • Track and report audit recoveries using relevant platforms and systems.
    • Contribute to the development and refinement of FWA SOPs, red flag documents, and audit workflows.
    • Review and validate audit reports for accuracy, clarity, and actionable recommendations.
    • Lead or support initiatives like the creation of an audit glossary, operational guide, or resource hub.
    • Supervise daily activities of the Audit Team, ensuring audit targets and timelines are met.
    • Conduct all other duties that will be assigned from time to time by the Line Manager(s) from time to time.

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    Investors Relation & Performance Management Officer

    JOB DESCRIPTION AND EXPECTATIONS

    • Preparation of periodic financial performance reports (MPR, QBR, forecast updates) to track and analyse financial performance using various quantitative ratios and qualitative factors on a year-on-year basis, month-on-month basis and as against the budget and a good Knowledge and application of IFRS reporting requirements

    Academic/Professional: Degree in any finance related courses (e.g. Accounting, Economics etc.). Possession of an MBA will be an added advantage.

    Work experience: 2-3 years’ experience in costing, budgeting, financial review and analysis or related roles. Others: Actual work experience creating dashboards for performance management. Strong presentation and communication skills.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level 9 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Development of annual budget and forecasts for the implementation of corporate financial strategies to align with the company goals and objectives.
    • Monitor Company Investment Income and other financial targets
    • Preparation of periodic financial performance reports to the group (MBR, QBR, Forecast updates, Dialogues).
    • Preparation of annual budget, monitor performance and implementation of strategy for the goals attributed to all portfolios
    • Review and Approval of Sales agents and lead generator requests on PMP
    • Coordinate and supervise all reports (magnitude & clearance) to the group
    • Conduct industry research to carry out peer review and competitive analysis to draw insights and obtain comparable metrics for the strategic planning.
    • Monitor Key Performance Indicators of priority portfolios (Underwriting KPI) and sales efforts (Retail Sales Productivity and AUMs) for the Monthly Performance Review sessions.
    • Provide management commentary inputs (Annual Report statements) to the Annual reports ahead of the annual general meeting.
    • Any other responsibilities that might be required by the Team lead, Group Head, CFO from time to time.

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    Closed File Review Officer - Abuja

    JOB DESCRIPTION AND EXPECTATIONS

    • Responsible for post-payment reviews of claims to identify anomalies, errors, or fraudulent activities that may have bypassed initial scrutiny. The officer will ensure compliance, recover undue payments, and recommend process improvements

    Academic/Professional: MBBS Degree from a reputable Tertiary Institution. Data Analytics knowledge/ qualification will be an added advantage.

    Work experience: 1 -4 Years’ Experience in Claims related.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level 9 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Review closed claims for medical fraud, billing anomalies, and coding errors.
    • Identify patterns such as excessive billing, duplicate submissions, or unauthorized charges.
    • Collaborate with claims, fraud, and recovery teams to validate findings and assess recovery actions.
    • Engage with healthcare providers during audits, closeout discussions, and recovery negotiations.
    • Represent the audit team in provider-related escalations and ensure due process is followed.
    • Liaise with internal departments such as Claims, Healthcare Services, Provider Relations, Operational Risk, and Internal Control.
    • Analyse claims data to detect emerging fraud patterns and trends.
    • Recommend proactive measures and prevention strategies to reduce fraud exposure.
    • Track and report audit recoveries using relevant platforms and systems.
    • Contribute to the development and refinement of FWA SOPs, red flag documents, and audit workflows.
    • Review and validate audit reports for accuracy, clarity, and actionable recommendations.
    • Lead or support initiatives like the creation of an audit glossary, operational guide, or resource hub.
    • Supervise daily activities of the Audit Team, ensuring audit targets and timelines are met.
    • Conduct all other duties that will be assigned from time to time by the Line Manager(s) from time to time.

    go to method of application »

    Closed File Review Officer - Rivers

    JOB DESCRIPTION AND EXPECTATIONS

    • Responsible for post-payment reviews of claims to identify anomalies, errors, or fraudulent activities that may have bypassed initial scrutiny. The officer will ensure compliance, recover undue payments, and recommend process improvements

    Academic/Professional: MBBS Degree from a reputable Tertiary Institution. Data Analytics knowledge/ qualification will be an added advantage.

    Work experience: 1 -4 Years’ Experience in Claims related.

    Job Level: This position has been profiled as a minimum Analyst role owing to the defined skill level, years of experience and complexities of the task to be performed.

    Grade Level: This position has been profiled as a minimum Grade Level 9 owing to the defined skill level, years of experience and complexities of the task to be performed.

    Key Responsibilities

    • Review closed claims for medical fraud, billing anomalies, and coding errors.
    • Identify patterns such as excessive billing, duplicate submissions, or unauthorized charges.
    • Collaborate with claims, fraud, and recovery teams to validate findings and assess recovery actions.
    • Engage with healthcare providers during audits, closeout discussions, and recovery negotiations.
    • Represent the audit team in provider-related escalations and ensure due process is followed.
    • Liaise with internal departments such as Claims, Healthcare Services, Provider Relations, Operational Risk, and Internal Control.
    • Analyse claims data to detect emerging fraud patterns and trends.
    • Recommend proactive measures and prevention strategies to reduce fraud exposure.
    • Track and report audit recoveries using relevant platforms and systems.
    • Contribute to the development and refinement of FWA SOPs, red flag documents, and audit workflows.
    • Review and validate audit reports for accuracy, clarity, and actionable recommendations.
    • Lead or support initiatives like the creation of an audit glossary, operational guide, or resource hub.
    • Supervise daily activities of the Audit Team, ensuring audit targets and timelines are met.
    • Conduct all other duties that will be assigned from time to time by the Line Manager(s) from time to time.

    Method of Application

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