Latest Jobs at Estrada International Staffing Solution

Position Summary

• The HR & Admin Officer will support the organization's human resources and administrative functions by ensuring efficient people management processes, workplace coordination, and operational support services.
• The role will assist in recruitment, employee records management, policy administration, office coordination, and staff engagement initiatives while ensuring compliance with organizational procedures.
• The ideal candidate should possess strong organizational skills, professionalism, and the ability to manage both HR and administrative responsibilities effectively.

Key Responsibilities
Human Resources Support:

• Support end-to-end recruitment and onboarding activities.
• Maintain and update employee records and HR databases.
• Assist in implementing HR policies, procedures, and staff initiatives.
• Coordinate staff documentation, leave records, and attendance management.
• Support performance management and employee engagement activities.
• Assist with training coordination and learning development logistics.
• Handle employee inquiries and provide administrative HR support.

Administrative Coordination:

• Manage office administrative operations and ensure workplace efficiency.
• Coordinate office supplies, vendors, maintenance, and facility management activities.
• Support travel arrangements, meetings, and internal logistics coordination.
• Maintain proper filing systems and administrative documentation.
• Monitor office utilities and ensure operational functionality of workspaces.
• Support health, safety, and workplace compliance initiatives.

Reporting & Compliance:

• Prepare periodic HR and administrative reports.
• Ensure confidentiality and proper handling of employee information.
• Support compliance with labor regulations and internal policies.
• Assist during audits, inspections, and compliance reviews where necessary.

Performance Indicators
Success in this role will be measured through:

• Accuracy and completeness of employee records
• Timeliness of HR and administrative support
• Recruitment and onboarding efficiency
• Office operational effectiveness
• Employee support and service quality
• Compliance with organizational procedures

Candidate Requirements
Academic Qualification:

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Management, or related discipline.

Professional Qualification:

• CIPM certification or related HR certification is an added advantage

Experience:

• Minimum of 2 years relevant HR and administrative experience.
• Previous experience within the banking or financial services sector is preferred.
• Experience using HR systems or administrative management tools will be an added advantage.

Functional Knowledge:
The ideal candidate should demonstrate knowledge in:

• Recruitment and onboarding processes
• Employee records management
• Office administration
• HR operations and documentation
• Workplace coordination
• Microsoft Office applications.

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About the Role

• We are seeking a proactive and customer-focused Marketing Officer to support business growth through customer acquisition, relationship management, and market engagement initiatives.
• The ideal candidate will play a key role in promoting the bank's products and services, driving deposit mobilization, and building strong customer relationships within assigned markets.
• This role is best suited for an energetic professional with strong communication skills, sales drive, and a good understanding of financial service marketing.

Key Responsibilities

• Promote the bank's products and services to existing and prospective customers.
• Drive deposit mobilization and support business development activities.
• Identify and onboard new customers while maintaining strong client relationships.
• Conduct market visits and customer engagement activities regularly.
• Support loan generation and customer follow-up processes.
• Monitor customer satisfaction and resolve basic inquiries or complaints.
• Assist in executing marketing campaigns and promotional activities.
• Prepare weekly activity and performance reports.

What Success Looks Like
The successful candidate will be expected to:

• Meet assigned business and deposit targets.
• Increase customer acquisition and retention levels.
• Build strong market visibility for the bank.
• Maintain positive customer relationships and service delivery standards.

Candidate Profile
Qualification:

• Bachelor's Degree or HND in Marketing, Business Administration, Banking & Finance, Economics, or related disciplines.

Experience:

• Minimum of 1 year experience in marketing, sales, or customer acquisition within the banking or financial services sector.

Required Skills:

• Marketing and sales ability
• Customer relationship management
• Communication and negotiation skills
• Business development orientation
• Basic reporting and record-keeping
• Confidence and interpersonal skills.

Work Environment:

• Field and office-based role
• Requires regular customer engagement and market visits
• Performance-driven environment with growth opportunities.

Opportunity

• This role offers an opportunity to grow within a structured financial institution focused on customer service excellence, business growth, and professional development.