Latest Jobs at Alfred & Victoria Associates

Key Responsibilities

• Defining the overall vision and strategy for a product, prioritizing features and maximizing its value to customers and the business implementing varied user feedback.
• Developing product specifications and requirements
• Creating and updating your product roadmap.
• Market research and competitive analysis.
• Collaborating with cross functional teams.
• Understanding customer preferences and managing product lifecycle.
• Cross-selling and up-selling
• Leading new business pitches and onboarding new customers.
• Product and service knowledge.
• SLA management, lead generation, lead closure and customer relationship management.
• Sales retention and objective handling
• Customer mapping and penetration
• Comprehensive understanding of ISP services and industry trend awareness.

Educational Qualifications

• BSc or HND in any discipline or
• 5 - 7 years relevant (Sales) experience in ISP/Telecommunication

Certifications / Trainings:

• Information Technology Infrastructure Library (ITIL)
• Certified Sales Professional (CSP) and Customer Service,
• Sales Certified Specialist (CSSC) and Professional Certified Marketer (PCM).

Technical knowledge:

• Comprehensive Understanding of ISP services
• Industry trend awareness
• Cross-selling andUpselling
• Lead New Business pitches and onboard new customers
• Pipeline Management
• Product and service knowledge
• SLA management
• Lead generation
• Lead closure
• Customer Relationship
• MS Word and MS Excel
• PowerPoint
• Sales Technique
• Analytical Skills
• Sales Proposal
• Research customer wants and needs
• Sales Retention
• Persuasive Selling and objection handling
• Customer Mapping and penetration.

Skills:

• Oral skills
• Written Skills
• Time Management
• Clear communication
• Conceptual selling
• Negotiation
• Emotional Intelligence
• Presentation (public speaking)
• Supervisory
• Coaching
• Relationship management.

Mindset Attitude and culture:

• Extroverted
• Positive Attitude Growth Mindset and Professionalism
• Customer-centricity.

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Operational Responsibilities

• Daily follow up calls on registered clients and phone-in clients.
• Dispensing of drugs with instructions to the clients and subsequent drug balancing.
• Discharging and dispensing drugs to clients.
• Scheduling of appointment for clients.
• Carry outscan procedures.
• Needle pricking demonstrationto clients
• Ensure dosage and protocols are written and sent to MD as appropriate.
• Donor recruitment and management.
• Ensure nurses work allocation is done weekly and same adhered to.
• Supervise the Nurses aids.
• Liaise with CLO in charge of Endoscopy for booking and counselling sessions.

Strategic Responsibilities:

• Coordinatethe housekeepers and Nursing Aid Units.
• Coordinate all training related to Nursing activities.
• Organizing the Monthly IVF and U Forum and understanding infertility.
• Management of Endoscopy instruments and Drugs.
• Schedulingand monitoringclients for treatment.
• Work alongside the CLO’s on follow up and ensure nurses also comply.
• Oversee activities at the Nursing station and Clinic Table.
• Review and approve all requisition.
• Monitor Endoscopy procedures and report anytheatreincidence to MD and CMfor immediate action.
• Coordinate nursing activities of the Outstation Clinic.

Qualifications

• Educational Qualification: B.Sc. in Nursing or its equivalent
• Professional Qualification: Registered Nurse or Midwife, Obstetrics and Gynaecology
• Work Experience: Minimum of 4 years’ work experience in a care provision and service-related role.

Technical Competencies:

• Medical and Surgical care
• Obstetric and gynaecological care
• Knowledge of medical software
• Pre-operative and Post-Operative care.

Managerial Competencies:

• Pro-activeness and alertness
• Teamwork
• Creativity
• Integrity
• Problem Analysis
• Process Improvement.

Behavioural Competencies:

• High Energy Level
• Good verbal and written communication
• Strong etiquette and empathy
• Good leadership and motivational skill
• Honesty
• Customer Orientation
• Attention to details
• Strong organizational skills, confident, friendly & approachable.

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Job Summary

• Responsible for managing the strategic planning, design, implementation, maintenance, regulatory compliance, communication, and administration of all compensation and benefit programs consistent with the organization’s human capital objectives.
• Ensure costs associated with compensation and benefits are in line with the organization’s objectives, culture, and philosophy and Develop competitive and cost-efficient programs that will assist with employee retention and attract top talent within the Organization.

Key Accountabilities
Determining Market Rates:

• Evaluate every position and determine the proper market value for each job.
• This can be conducted through salary surveys and statistical analysis to determine what the market value is for each job.

Collaboration:

• Work with HR and other departments to align programs with business strategies

Compensation Surveys:

• Conduct market intelligence, compensation surveys and benefits benchmarking, and apply the survey outcomes to implement necessary changes in synergy with business strategy.

Audits, Reviews & Implementation:

• Drive quality assurance and performance improvement, carrying out periodic reviews and audits to improve efficiency and effectiveness of compensation & Benefits implementation.

Payroll Contributions:

• Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.

Job Evaluation:

• Drive and implement organizational effectiveness through instituting a job evaluation framework that is aligned to the compensation, promotion, talent etc. processes.
• Conduct job analysis/evaluation to determine appropriate market pricing; review and approve salary increases and advise management on compensation actions for employees.

Industry and Regulatory Liaison:

• Lead liaison with all key external stakeholders on pay related matters e.g. ITF, JV partners, Consultants, etc. to assure regulatory and business compliance in Nigeria/UK.
• Maintain a working knowledge of international, federal, and state legislation influencing compensation and benefits.

Monitoring Internal Equity & Analytics:

• Ensure that the pay is equitable internally by checking not only the internal equity of people with the same job level, but looking across the organization, taking special note for differences in key diversity indices such as race, gender, and age.
• The application of required analytic tools to identify and confirm grounds for any variances.

Manage programs:

• Manage programs such as deferred compensation plans, variable compensation plans, health insurance, disability insurance, life insurance, retirement plans and other company plans and programs.
• They should also be able to adapt to change and prioritize tasks

Academic Qualifications

• B.Sc in any discipline and full membership of a reputable Professional Body of Compensation & Benefits specialists.

Experience:

• Minimum of 12 years HR Generalist experience with at least the last 5 years in a specialist Compensation & Benefits role.
• Knowledge, understanding, and application of Federal and State employment & tax laws
• Experience working with standard HR Information systems.
• Experience in Food and Beverage Industry is key.

Compensation and Benefits

• Develop and implement a Total Reward strategy, framework and practices to strengthen a differentiated Employee Value Proposition and enhance company’s competitive position.
• Research and compare incentive compensation plans offered by comparable organizations (in demography and job market); assess competitors’ plans and make recommendations for enhancements or improvements required to keep the organizations plans competitive and effective.

Salary and Benefits Structures & Administration:

• Develop and implement a robust and flexible salary and benefits framework; also, provide advisory to the Board Remuneration Committee on executive pay, Long Term Incentive Plan etc.
• Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits and compensation scales and structures.
• Develops pay systems that are industry competitive and enable management to focus on and reward individual and group performance.
• Recognition: Acknowledge employee efforts with non-financial rewards