Latest Jobs at Addosser Microfinance Bank

Job Summary

• The IT Operations Manager will support the Head, Information Technology in overseeing the bank’s IT systems and ensuring reliable, secure, and efficient operations.
• This role involves managing IT services, assisting with project implementation, supervising the IT support team, and ensuring compliance with industry regulations.

Key Responsibilities
Operational Support:

• Assist the Head, Information Technology in managing day-to-day IT operations, including monitoring systems, networks, and core banking system and other applications.
• Ensure the timely resolution of technical incidents and minimize service disruptions.
• Coordinate IT maintenance schedules, system upgrades, and patch management.

Team Supervision:

• Provide guidance and support to IT staff, ensuring efficient task allocation and workload management.
• Assist in training and mentoring the IT operations team to enhance technical and problem-solving skills.

Incident and Risk Management:

• Act as an escalation point for IT incidents and coordinate with the team to resolve complex issues.
• Identify potential risks in IT operations and recommend mitigation strategies.

Compliance and Security:

• Ensure adherence to banking regulations, cybersecurity protocols, and IT governance frameworks.
• Collaborate with the IT security team to monitor and address vulnerabilities in the system.

Vendor and Stakeholder Collaboration:

• Support the Head, Information Technology in managing vendor relationships and ensuring SLAs are met.
• Liaise with internal stakeholders to understand IT needs and provide appropriate support.

Monitoring and Reporting:

• Assist in monitoring IT system performance and preparing reports for senior management.
• Maintain documentation of IT assets, configurations, and operational processes.

Project Assistance:

• Participate in IT projects, including upgrades, system integrations, and new technology implementations.
• Ensure alignment of IT projects with business objectives and timelines.

Requirements

• Interested candidates should possess a B.Sc Degree in related discipline with 6 - 8 years of work experience. 

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Requirements

• Candidates should possess a B.Sc Degree in related discipline with 2 - 4 years of work experience. 

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Responsibilties

• Evaluate customers' loan applications in line with the organisation's credit policy.
• Identify critical risks in credit requests and provide advice on how requests can be restructured in line with the bank’s risk appetite.
• Has relevant experience in analysing consumer and SME loans.
• Organisation of the credit committee.
• Portfolio management & reporting.
• Create innovative credit evaluation processes and systems.
• Evaluate clients for credit worthiness based on our internal risk models & their application information.
• Detect fraudulent applications and unreliable applicants.
• Review Facility Letters and Loan Agreements, scrutinising the signed documents to ensure the accuracy of the contracts.
• Continuously ensure alignment/compliance with the credit risk management framework.
• Continuously analyse and recommend improvements on the credit risk management framework, processes and systems.
• Preparation of statutory reports.

Qualification / Requirements

• A First Degree in Economics, Finance or any other discipline, a Master’s Degree is an added advantage.
• 2 - 5 years’ relevant experience in the Financial Services Industry.
• Good knowledge of accounting and relevant lending ratios.
• Experience in Credit Risk Management
• Data Analytics and Effective Communication
• Good Knowledge of Credit Analysis and Appraisal
• Experience in SME
• Good reporting skills.