The Product Management Group Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities:
- Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
- Lead strategic program roadmap, program/product launch, and marketing programs to gain maximum benefit from each product/program
- Construct and ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
- Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
- Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
- Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
- Direct and oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
- Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
- Manage external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
- Create and deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
- Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10+ years of relevant experience
- Degree in Business Administration, Finance, Marketing, specialized analytics, or related discipline
- Experience with banking and investment products
- Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
- In-depth knowledge of industry and competitor products/services
- Working knowledge of industry practices and standards
- Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
- Ability to develop strategy, gather resources, and inspire a diverse set of individuals
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated negotiation skills
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new function in the 1st Line of Defense, to house and consistently manage credit risk activities performed across its Institutional Client Group (ICG) organization.ICM’s objective is to provide integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit risk across the ICG.Within ICM, the Credit Underwriting function (ICM-UW) provides analysis, greenlight, underwriting, 1st Line of Defense credit approval and subsequent credit monitoring across all ICG wholesale credit businesses including Banking Capital Markets & Advisory (BCMA), Global Structured Products, Financings & Securitizations (GSP-F&S), Treasury & Trade Solutions (TTS), and Markets & Securities Services (MSS).
Each West and Central Africa Corporate Credit Underwriter covers large and complex relationships with corporates, financial institutions and public sector clients within West and Central Africa including Nigeria and Ghana, being responsible for all underwriting activities, in partnership with BCMA and Risk (2nd Line of Defense). This role reports directly to the Sub-Saharan Africa (SSA) ICM Corporate Credit Underwriting Cluster Head.
KEY RESPONSIBILITIES:
Executes, aligned with global and regional strategies, all responsibilities regarding underwriting, including, but not limited to:
- Adoption of leading practices in credit analysis, underwriting, and monitoring, including the end-to-end underwriting process, from early origination discussions, to development of credit approval memos, and senior approval forums
- Ensure Credit Approval Memo (CAM) packages are complete and accurate
- Detailed reviews of financial data, projection modeling, stress testing, and other in-depth analysis performed by junior resources in IRAU (the ICG Risk Analysis Unit)
- Balance business opportunities within Citi’s Risk appetite framework
- Facilitate relationships with key clients in Banking and Risk and with key Regulators, Internal Audit, and control functions
- Support the ICM-UW leadership on strategic initiatives/projects
- Support Voice of the Employee initiatives
SPECIFIC RISK EXPERIENCE:
- Senior credit approval authority (or similar designation) covering large and complex underwritings, capital commitments, and derivatives with multi-industry experience
- Experience in and exposure to global credit risk management standards
- Ability to understand capital markets products and complex financing and product structures
- Ability to implement change and develop best practices throughout an organization.
- Ability to provide strategic insights and strong sensitivity to macro and regulatory issues, and impact of such issues on the various Risk families, including operational and franchise risks
- Able to discuss and address issues associated with the allocation of risk assets and risk capital in partnership with banking and product organizations
- Proven ability to effectively engage with regulators and internal control functions including Internal Audit and Fundamental Credit Risk as well as with external audit
CLIENT RELATIONSHIPS / BUSINESS PARTNERSHIP:
- As part of the 1st Line of Defense, the ability to find the right balance that achieves the aims of the business while managing Citi’s risk appropriately
- Understanding the nuances of local markets, local regulation, and the capabilities and practices of competitors
- Navigate organizational complexity and break silos
- Create and sustain a network of strong partnerships with the business in all segments & geographies and risk functions
- Provide well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships
- Proven track record of partnering with global peers in leveraging and implementation of best practices.
QUALIFICATIONS:
- Candidates must have a minimum of 15 years post-graduation experience, out of which at least 12 years must have been in the banking industry and at least 2 years as Deputy General Manager.
- Evidence of experience in at least three (3) major areas of banking operations.
- 10+ years of corporate banking, credit risk and/or corporate finance work experience at banks/financial institutions
- Candidates with less experienced but outstanding track record could be consider for the role as VP
- Senior Credit Officer designation (or similar) is preferred
- Demonstrates strong ethics and integrity
- Ability to see the ‘big picture’ in a complex environment
- Can make decisions under pressure and short timeline
- Excellent verbal & written communication skills. Active listening skills.
- Demonstrated influencing and negotiating ability, resolve conflicts amongst various constituencies
- Excellent presentation skills – adept at presenting effectively to audiences of various sizes and various constituencies
EDUCATION:
- A minimum of First degree or its equivalent in any discipline plus a relevant higher degree or professional qualification.
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The China Desk Head for Nigeria and West & Central Africa is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Relationship Manager also serves as an intermediary in trading for clients. The overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients.
Responsibilities:
- Expand a portfolio of accounts with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi’s credit standards, policies and processes
- Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc.
- Cross-sell banking products, including cash management, trade finance, trade services, structured trade products, foreign exchange, commodities, fixed income, loans (including syndicated, bilateral) and capital market products
- Responsible for all credit aspects of the relationship including annual reviews, early problem recognition and remedial management
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business ractices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Minimum of 15 years minimum post-graduation experience, out of which 10 years must have been within the Banking industry and a minimum of 3 years as a Senior Manager or eqv position.
- Evidence of experience in at least three (3) major areas of banking operations.
- Proven and progressive related lending/credit experience or equivalent product experience
- Demonstrated credit skills, including a background in credit
- Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred
- Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
- Consistently demonstrate clear and concise written and verbal communication
- Proven analytical, planning, negotiation, and organizational skills
Education:
- Bachelor's degree/University degree or equivalent experience
- MBA or Master's degree in Business mandatory
Competencies:
- Fluency in both English & Chinese languages required
- Responsible for the development and marketing of a growing portfolio of Chinese Corporates operating in Nigeria and West & Central Africa
- Previous Relationship Management experience in a similar structure with 2+ years of marketing
- Strong product and risk knowledge
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