Latest Job Offers at Standard Chartered Bank Nigeria

Job Purpose
The Job holder will under the supervision of the Head of Client Acquisition - Africa to drive the Market engagement for Africa (with primary focus in Nigeria) by:

• Ensuring that local Relationship Managers are adequately trained to refer prospects which meet the criteria to become a Standard Chartered Bank Jersey (SCBJ), Priority International Client (PIC).
• Being the first point of contact for all referrals made to SCBJ
• Supervise the performance of RMs by keeping track of referrals and their success rate (conversion rate)
• Ensure that pitches and follow-ups to prospective clients are consistent and logged into the System
• Driving AUM growth in Jersey by targeting the market and generating new business in both high value and quality and does not conflict with Priority Banking deposits / Investments (clients with international wealth and banking needs)
• Being able to build own network in each country - through personal knowledge and experience
• Being able to provide an appropriate level of information (regarding services offered by SCBJ) required by a prospective client
• Actively promoting SCB Jersey to prospective clients.

Key Responsibilities
Interface with local Relationship Managers ("RMs) for:

• Prospect Management - handle all referrals from locally based RMs for their clients who are interested in offshore banking
• Pre-approval of prospects - ensure prospects being referred meet PIC Jersey criteria
• Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to local RM (responsible for referral) on unsuccessful applications.
• Obtaining some initial KYC information and documentation before account opening pack is sent to Jersey
• Involved in arrangement of client/local network events
• Collateral co-ordination in markets covered
• Continually train local branch staff and local RMs (on the type of Banking needs being offered, calibre of prospects, etc)
• Responsible for developing and maintaining relationships with all Group in-country staff to encourage high calibre referrals
• Arrange client/local network meetings along with Team Leader, Acquisition and where necessary Senior SCBJ personnel.
• Carry out prospecting activity through all available channels.

Key Measurables:

• New target Asset under Management (AUM) raised to be agreed with Regional Market Manager, Africa Sales
• Quality and good New To Bank (NTB) client accounts annually (Number of new accounts per month to be agreed in Job Objectives)
• Conversion rate of clients for every number of prospect meetings held
• Turn Around Time (TAT) on account opened (client experience), and reduction in account application rejection rates (Zero), NTB clients to begin funding their new account and NTB clients to make their first investment (within 3 months of account being funded). This will be done by ensuring each new client is made aware of services offered by SCBJ
• Referral of Agents/Professionals on yearly basis to the Regional Market Manager, Africa Sales.

Knowledge / Skills / Experience Required

• Proven track record of sales activity.
• Strong presentation skills.
• Positive customer service mentality.
• Planning and organizational skills.
• Relationship building / Management skills.
• Strong interpersonal skills & communication skills.
• Ability to manage Stakeholders at all levels.
• Sound knowledge of Banking products, services and procedures.
• Should be a Team player and demonstrate initiative and assertiveness.
• Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the job requirement.
• High level of integrity and professionalism.

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Responsibilities

• Ensuring that local Relationship Managers are adequately trained to refer prospects which meet the criteria to become a Standard Chartered Bank Jersey (SCBJ), Priority International Client (PIC).
• Being the first point of contact for all referrals made to SCBJ
• Supervise the performance of RMs by keeping track of referrals and their success rate (conversion rate)
• Ensure that pitches and follow-ups to prospective clients are consistent and logged into the System
• Driving AUM growth in Jersey by targeting the market and generating new business in both high value and quality and does not conflict with Priority Banking deposits / Investments (clients with international wealth and banking needs)
• Being able to build own network in each country - through personal knowledge and experience
• Being able to provide an appropriate level of information (regarding services offered by SCBJ) required by a prospective client
• Actively promoting SCB Jersey to prospective clients.

Key Responsibilities

• Interface with local Relationship Managers (“RMs) for:
• Prospect Management - handle all referrals from locally based RMs for their clients who are interested in offshore banking
• Pre-approval of prospects - ensure prospects being referred meet PIC Jersey criteria
• Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to local RM (responsible for referral) on unsuccessful applications.
• Obtaining some initial KYC information and documentation before account opening pack is sent to Jersey
• Involved in arrangement of client/local network events
• Collateral co-ordination in markets covered
• Continually train local branch staff and local RMs (on the type of Banking needs being offered, calibre of prospects, etc)
• Responsible for developing and maintaining relationships with all Group in-country staff to encourage high calibre referrals
• Arrange client/local network meetings along with Team Leader, Acquisition and where necessary Senior SCBJ personnel.
• Carry out prospecting activity through all available channels.

Requirements

• Proven track record of sales activity
• Strong presentation skills
• Positive customer service mentality
• Planning and organizational skills
• Relationship building / Management skills
• Strong interpersonal skills & communication skills.
• Ability to manage Stakeholders at all levels.
• Sound knowledge of Banking products, services and procedures.
• Should be a Team player and demonstrate initiative and assertiveness.
• Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the job requirement.
• High level of integrity and professionalism.

go to method of application »

Responsibilities

• Ensuring that local Relationship Managers are adequately trained to refer prospects which meet the criteria to become a Standard Chartered Bank Jersey (SCBJ), Priority International Client (PIC).
• Being the first point of contact for all referrals made to SCBJ
• Supervise the performance of RMs by keeping track of referrals and their success rate (conversion rate)
• Ensure that pitches and follow-ups to prospective clients are consistent and logged into the System
• Driving AUM growth in Jersey by targeting the market and generating new business in both high value and quality and does not conflict with Priority Banking deposits / Investments (clients with international wealth and banking needs)
• Being able to build own network in each country – through personal knowledge and experience
• Being able to provide an appropriate level of information (regarding services offered by SCBJ) required by a prospective client
• Actively promoting SCB Jersey to prospective clients.

Key Responsibilities

• Interface with local Relationship Managers (“RMs) for:
• Prospect Management - handle all referrals from locally based RMs for their clients who are interested in offshore banking
• Pre-approval of prospects - ensure prospects being referred meet PIC Jersey criteria
• Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to local RM (responsible for referral) on unsuccessful applications.
• Obtaining some initial KYC information and documentation before account opening pack is sent to Jersey
• Involved in arrangement of client/local network events
• Collateral co-ordination in markets covered
• Continually train local branch staff and local RMs (on the type of Banking needs being offered, calibre of prospects, etc)
• Responsible for developing and maintaining relationships with all Group in-country staff to encourage high calibre referrals
• Arrange client/local network meetings along with Team Leader, Acquisition and where necessary Senior SCBJ personnel.
• Carry out prospecting activity through all available channels.

Requirements

• Proven track record of sales activity
• Strong presentation skills
• Positive customer service mentality
• Planning and organizational skills
• Relationship building / Management skills
• Strong interpersonal skills & communication skills.
• Ability to manage Stakeholders at all levels.
• Sound knowledge of Banking products, services and procedures.
• Should be a Team player and demonstrate initiative and assertiveness.
• Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the job requirement.
• High level of integrity and professionalism.

go to method of application »

Job Description

• To support the Head of RC and Segment Heads in all aspects of driving and achieving the business strategy of RC, Nigeria
• Provide relevant MIS to enable the achievement of business aspirations.

Key Roles & Responsibilities
Strategy / Planning:

• Development and management of RC Nigeria strategic plans high level business plan including vision, strategic priorities and core/non-core business analysis.
• Create an impact by managing selected strategic projects and initiatives on the Head of RC's behalf.
• The articulation and communication of RC strategy across the business to ensure the strategy is well understood.
• Take an active role in identifying issues, structuring work plans, forming hypotheses, designing and conducting research & analyses, synthesising conclusions, making presentations, and helping implement change.
• Business Management.
• Work with Head of RC and Segment Heads to effectively manage CC, Nigeria business performance.
• Keep and maintain adequate records of all business performance management data.
• Assist with the management of the RC Nigeria RORWA, tail management and other performance management targets including revenue and costs.
• Prepare performance management reviews/presentations as and when required.
• Assist with planning and performance of key people management processes.
• Ensuring appropriate tracking / follow up mechanism in place to track progress against strategic priorities.
• Sales Management.
• Serve as the Loan Product Manager.
• Continue to develop RC Nigeria sales pipeline reporting and provide regular analysis of pipeline.
• Constantly review Key Client List to ensure effective coverage.

Key Relationships (Internal & External)

• Internal.
• Head of CC.
• Segment and Product Heads.
• Finance Business Partner.
• HR Relationship Manager.
• CC Strategy Team.
• External.
• Local Regulators.
• Media.
• Research firms.

Attributes Required:

• Broad understanding of RC business, with more detailed understanding of one or more key areas such as sales process, relationship management, risk, product sales etc.
• Good university degree.
• Self starter, ambition, dedication and pride in their work.
• Excellent communication and presentation skills.
• Willing to challenge the status quo.
• Strong organisational and project management skills with excellent eye for detail.
• Being abreast with the latest Economic and Political developments is essential.
• The ability to be able to identify problems and issues at an early stage and to take immediate steps to neutralize any possible adverse impact.
• The ability to be able to identify imminent issues at an early stage and recommend appropriate strategy.