Jobs at Upbeat Centre

Principal Duties and Responsibilities
Daily Operations:

• Train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Achievement of budgeted food sales, beverage sales and labour costs
• Achieve maximum profitability and overall success by controlling costs and quality of service
• Participation and input towards F & B Marketing activities
• Completion of successful catering for all Events Upbeat caters for in an accurate and timely fashion
• Help in preparation of forecast and actual budget function sheets.

Customer Service:

• Ensure the Restaurant teams is always welcoming and friendly to customers.
• Welcome guests and ensure all customer feedback are tracked on Glitch report. Ensure proper follow up till issue has been resolved.
• Receive and validate cash, cheque, credit card, bank transfers or POS payments made; accurately record payments and issue receipts where necessary.
• Ensure that attendance records for all Restaurant activities are accurate and updated regularly.
• Listen to team members’ feedback and resolve any issues or conflicts; Motivate team members and lead by example.
• Ensure proper flow of orders, to make sure customer orders are received on time.
• Work with the sales team to process guests’ reservations; confirm availability, ensure payment is made and approved and confirm registration to guest and appropriate unit.
• Ensure interdepartmental communication is maintained through the proper channel(s).
• Supervises the functions happening in the event rooms to ensure that food set up is done well, the servers are well groomed and ready to serve, and that clearing is done after the event.

Inventory:

• Reconcile the inventory recorded at the beginning of the shift against end of shift sales made by the Cashier.
• Ensure that the till stock levels for Upbeat bite, drinks, Service tools and consumables does not go below reorder level; raise stock requisition as at when due to ensure consistency.
• Work with the Accountant to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
• Reconcile breakages the cashier and ensure that this is communicated with Finance for reconciliation.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3 - 5 years relevant work experience.

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Principal Duties and Responsibilities

• Develop, implement and monitor compliance with the business’s annual budget and plans in line with the overall strategy and objectives.
• Provide accurate and timely financial reports and management accounts; clearly articulating the business’s performance and financial position to all stakeholders and also recommend measures to drive business growth and profitability.
• Work with the Accountant and Team Lead CSR for cash count and to ensure that all cash envelopes are deposited in the safe together.
• Work with the sales team to ensure that all guests’ payments are confirmed; rectify any errors and carry out refunds where necessary.
• Maintain adequate controls of through reviewing of inventory levels for materials and spares and debt collection.
• Develop and document business processes and accounting policies to maintain and strengthen internal controls as well as to ensure the integrity of financial reporting.
• Develop and maintain financial accounting systems for accounts payable, accounts receivable, inventory and credit control operations.
• Implement and maintain acceptable accounting practices and procedures in accordance with IFRS and UPBEAT policies and procedures.
• Carry out periodic analysis of the revenue stream across different product and service offerings, different customer segments and recommend measures to facilitate repeat businesses and loyalty.
• Manage and control inventory, credit and collection, disbursements, deposits and remittances with the aim of maximising cash flow performance of the UPBEAT Centre.
• Co-ordinate, control and review the management accounts and year end accounts preparation in compliance with IFRS standards.
• Maintain and update the company’s asset register and ensure that all assets are numbered, insured and secured and used for the purpose for which it was acquired.
• Ensure the preparation of monthly financial forecast, primarily by working closely with other HODs to forecast their department’s overheads.
• Ensure all relevant documentation are kept up-to-date and secure.
• Keep abreast of trends, innovations and advancements in financial control and advise the Operations Manager accordingly.
• Prepare periodic activity report as required by the General Manager.

Requirements

• A First Degree or its equivalent in Accounting or any numerate discipline.
• Accounting professional certification e.g. ACA, ACCA or any other recognised certification.
• A minimum of four (4) years relevant experience with a sports/ recreational facility or any related business.

Salary
N180,000 - N200,000 Monthly.

go to method of application »

Principal Duties and Responsibilities
Daily Operations:

• Train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Achievement of budgeted food sales, beverage sales and labour costs
• Achieve maximum profitability and overall success by controlling costs and quality of service
• Participation and input towards F & B Marketing activities
• Completion of successful catering for all Events Upbeat caters for in an accurate and timely fashion
• Help in preparation of forecast and actual budget function sheets.

Customer Service:

• Ensure the Restaurant teams is always welcoming and friendly to customers.
• Welcome guests and ensure all customer feedback are tracked on Glitch report. Ensure proper follow up till issue has been resolved.
• Receive and validate cash, cheque, credit card, bank transfers or POS payments made; accurately record payments and issue receipts where necessary.
• Ensure that attendance records for all Restaurant activities are accurate and updated regularly.
• Listen to team members’ feedback and resolve any issues or conflicts; Motivate team members and lead by example.
• Ensure proper flow of orders, to make sure customer orders are received on time.
• Work with the sales team to process guests’ reservations; confirm availability, ensure payment is made and approved and confirm registration to guest and appropriate unit.
• Ensure interdepartmental communication is maintained through the proper channel(s).
• Supervises the functions happening in the event rooms to ensure that food set up is done well, the servers are well groomed and ready to serve, and that clearing is done after the event.

Inventory:

• Reconcile the inventory recorded at the beginning of the shift against end of shift sales made by the Cashier.
• Ensure that the till stock levels for Upbeat bite, drinks, Service tools and consumables does not go below reorder level; raise stock requisition as at when due to ensure consistency.
• Work with the Accountant to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
• Reconcile breakages the cashier and ensure that this is communicated with Finance for reconciliation.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3 - 5 years relevant work experience.