Jobs at Uncle Stan's Foods

Job Summary

• The Retail Operations Manager is responsible for overseeing the day-to-day operations of retail outlets, ensuring efficiency, productivity, and excellent customer service. This role involves developing strategies to improve operational efficiency, managing teams across multiple locations, ensuring compliance with company policies, and driving sales performance to meet or exceed targets.

Key Responsibilities

Operational Oversight:

• Manage the daily operations of retail outlets to ensure smooth functioning and adherence to company standards.
• Monitor store performance metrics and implement improvements as needed.

Staff Management:

• Recruit, train, and supervise retail staff, fostering a positive and productive work environment.
• Develop and implement performance management processes, including regular reviews and appraisals.

Sales and Customer Experience:

• Drive sales initiatives and promotions to meet revenue goals.
• Ensure exceptional customer service is delivered across all outlets.
• Address and resolve customer complaints promptly.

Inventory and Supply Chain:

• Oversee inventory management, ensuring adequate stock levels and minimizing shrinkage.
• Collaborate with procurement and supply chain teams to maintain product availability.

Compliance and Reporting:

• Ensure all outlets comply with legal, health, and safety regulations.
• Prepare and present operational performance reports to senior management.

Strategic Planning:

• Analyze market trends and customer feedback to propose new business opportunities.
• Collaborate with marketing and product teams to enhance brand visibility.

Key Performance Indicators (KPIs):

• Sales growth and revenue targets.
• Customer satisfaction scores.
• Staff performance and retention rates.
• Operational cost efficiency.
• Inventory accuracy and shrinkage rates.

Qualifications and Skills

Education:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.

Experience:

• Minimum of 5 years experience in retail management, preferably in a multi-outlet environment.

Skills:

• Strong leadership and people management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Exceptional communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.

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JOB SUMMARY:

• As the Operations Manager, you will play a vital role in ensuring smooth and efficient production operations, maintaining high-quality standards, and adhering to safety regulations across all restaurant locations. You will be responsible for managing a team of production staff, coordinating with different departments, and implementing strategies to enhance productivity while minimizing costs.

KEY RESPONSIBILITIES:

Production Oversight:

• Supervise and coordinate daily production activities to meet production targets and deadlines at all restaurant locations.
• Monitor production processes to ensure compliance with quality standards and specifications.
• Implement measures to improve production efficiency and reduce waste.

Team Management:

• Lead and motivate production staff to achieve performance goals and objectives.
• Conduct regular performance evaluations, provide feedback, and address any performance issues.
• Foster a positive work environment conducive to teamwork and collaboration.

Resource Planning and Allocation:

• Plan and allocate resources effectively, including manpower, materials, and equipment, to meet production demands across the restaurant chain.
• Coordinate with procurement and logistics departments to ensure timely raw materials and supplies availability.
• Optimize resource utilization to minimize costs and maximize efficiency.

Quality Control:

• Implement and maintain quality control measures throughout the production process at all restaurant locations.
• Conduct inspections and audits to identify areas for improvement and ensure compliance with quality standards.
• Take corrective actions as necessary to address quality issues and prevent reoccurrence. Safety and Compliance:
• Enforce safety protocols and procedures to maintain a safe working environment for all production staff at all restaurant locations.
• Ensure compliance with regulatory requirements and industry standards related to production operations.
• Conduct safety training and awareness programs to promote a culture of safety among employees.

Continuous Improvement:

• Identify opportunities for process optimization and efficiency improvements across the restaurant chain.
• Lead or participate in continuous improvement initiatives such as Lean manufacturing or Six Sigma projects.
• Implement best practices and innovative solutions to enhance production performance.

QUALIFICATION:

• Bachelor's degree or HND or OND
• Minimum of three years of experience in an operations management role, preferably in the food industry or restaurant chain operations.
• Strong leadership and interpersonal skills with the ability to effectively manage and motivate a diverse team.
• Excellent problem-solving abilities and decision-making skills.
• Knowledge of production planning, scheduling, and inventory management principles.
• Familiarity with quality management systems and methodologies.
• Demonstrated ability to work under pressure and meet tight deadlines.
• Commitment to continuous learning and professional development.

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Position Summary:

• Uncle Stan's Food is seeking a highly motivated and experienced Supply Chain Manager to oversee and optimize our supply chain operations. The ideal candidate will be responsible for ensuring the seamless flow of goods and services, managing vendor relationships, and aligning supply chain processes with business goals.

Key Responsibilities:

Supply Chain Strategy & Planning:

• Develop and implement supply chain strategies aligned with organizational objectives.
• Forecast demand and manage inventory levels to minimize costs while ensuring product availability.

Vendor & Supplier Management:

• Identify, evaluate, and negotiate with vendors and suppliers to secure cost-effective deals.
• Establish and maintain strong relationships with suppliers to ensure quality and timely delivery of goods.

Logistics Management:

• Oversee transportation, warehousing, and distribution processes to ensure efficiency.
• Optimize delivery routes and logistics processes to minimize costs and enhance service levels.

Team Management:

• Lead and manage the supply chain team, ensuring clear roles, responsibilities, and goals.
• Provide training and development opportunities to enhance team performance.

Compliance & Risk Management:

• Ensure all supply chain activities comply with local regulations and company policies.
• Identify potential risks in the supply chain and develop mitigation strategies.

Performance Monitoring & Reporting:

• Develop key performance indicators (KPIs) to track supply chain performance.
• Generate regular reports on inventory, delivery timelines, and supplier performance.

Continuous Improvement:

• Evaluate supply chain processes and implement strategies to improve efficiency and reduce costs.
• Stay updated on industry trends and incorporate best practices.

Qualifications and Skills:

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field (Master’s degree is a plus).
• Proven experience (5+ years) in supply chain management, preferably in the food service industry.
• Strong analytical and problem-solving skills.
• Proficiency in supply chain management software and tools.
• Excellent negotiation, communication, and leadership abilities.
• Ability to work under pressure and meet tight deadlines.