Jobs at The Workplace Centre Limited

Key Responsibilities:

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the Cafe.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restocking them promptly.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served the best quality food.
• professionally resolving customer complaints.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.

Requirements:

• First degree (BA/Bsc./HND) Business Management, Hospitality, or a related field.
• Prior work experience as an operations Supervisor, or a similar position in the Hospitality industry.
• Professional certification as a Certified Restaurant Supervisor will be an advantage.
• Ability to maintain a positive work environment.
• Amazing written and verbal communication skills.
• Ability to work for long periods and on weekends as well.
• Strong organization and analytical skills.
• Exceptional customer service skills.
• Strong sales skills.
• Customer-oriented individual and an outstanding problem-solver.
• Good numerical abilities.
• A keen eye on details for accuracy.
• Good time management skills.

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Objectives

To grow the Company earnings through creation of quality asset and generation of borrowings for the Company.

Core Functions

• Primarily responsible for growing the Company’s earnings through marketing/creation of quality credits and generation of borrowings.
• Maintain excellent client services of existing/goodwill accounts vide good relationship management.
• Participate in the design of a robust marketing plan and ensure targets are met.
• Involve actively in product review/development and design formidable strategy for penetrating into new markets.
• Give a quarterly report of the current trend analysis / changes in the economy and advise the management from time to time.
• Make submission on a weekly basis at management meeting or enterprise risk / investment committee, MCC meeting on possible mandate for review and consideration.
• Submit on a quarterly basis updated review of Marketing strategies and plan.
• Participate actively in the credit approval memorandum committee meeting as well as carrying out credit review/spread of accounts where the need arises.
• Write a weekly progress report on marketing effort of the team.
• Submit a monthly report on achieved targets according to sector, product, etc.
• Regularly assist the Head, Business Development Unit from time to time and proffer strategic solutions on how to strengthen the operation and improve efficiency.
• Give a monthly report on new facilities and treasury consummated/generated by sector, product, average lending rate and tenor to enable management take an informed decision.
• Submit a monthly report on rejected facilities and treasury withdrawals and terminated to the C.E.O.
• Develop at least one (1) new product on a half-yearly basis.
• To produce a weekly report of transaction terminated and actions taken to achieve a repeat sale.
• Participate actively in the recovery of non-performing accounts.  Specifically, achieve a non-performing credit tolerance ratio of 1% of facilities generated by the team.

Specific Responsibility

• To generate both treasury and credit mandates as may be determined by Management from time to time.