Jobs at the International Organization for Migration (IOM)

Context

• Under the overall supervision of the Migration Health Officer and the direct supervision of the Senior Medical Assistant the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the
• Migration Health Assessment Centre (MHAC) in Lagos, Nigeria. In particular, the incumbent will perform the following

Duties
Core Functions / Responsibilities:

• The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
• He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre.
• The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).

Call Centre Overall Duties:

• Provide migrants’ information regarding health assessments by phone.
• Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries;
• Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required;
• Maintain daily statistics related to health assessments and update the records; and,
• Contribute to customer satisfaction evaluation management.

Reception and Data Entry Overall Duties:

• Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:
  • Receiving and explaining the registration process to applicants;
  • Checking applicant’s identity;
  • Entering bio-data of the applicants in the appropriate platform;
  • Taking photos using webcam and loading the image to the appropriate platform; and,
  • Printing of medical forms, consent forms and other necessary documents.
• Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable;
• Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available;
• Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners. Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;
• File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues;
• Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
• Perform such other duties as may be assigned.

Education

• High School Diploma with at least four years of relevant experience; or,
• University Degree with at least two years of relevant professional experience.
• Certificate in IT / Data entry is an advantage
• Experience:
• Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one;
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and, Previous working experience with NGOs or international organizations is an added advantage.

Skills:

• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset;
• Typing speed of at least 60 words per minute;

Languages:

• Fluency in English and French required, working knowledge of multiple languages is an advantage.

Required Competencies:
Behavioural:

• The incumbent is expected to demonstrate the following competencies: 

Values

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles / rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Application Closing Date
20th April, 2022.

go to method of application »

Context
Under the direct supervision of the Laboratory Administrator and the overall supervision of the Migration Health Officer (CMHO) the incumbent will be responsible for technical support to laboratory services with respect to Migration Health Assessments (HAP) and other programmes implemented by the IOM Migration Health Division in country Lagos, Nigeria. In particular, the incumbent will perform the following duties:

Core Functions / Responsibilities

• Perform laboratory procedures as assigned by the laboratory supervisor for pre-examination, examination and post-examination activities through the use of the standard relevant equipment.
• Ensure standards and the quality of laboratory procedures by strictly following the Standard Operating Procedures (SOPs).
• Adhere to biosafety measures adopted in the laboratory, minding the safety of oneself and others.
• Organize and operate activities on assigned station for accurate, efficient and timely delivery of results.
• Perform quality control activities for assigned stations and document results as required.
• Facilitate in maintenance of laboratory equipment in good working order and operate equipment appropriately following SOPs.
• Facilitate in laboratory stock management and monitor that the equipment and consumables are sufficient for the anticipated work.
• Facilitate to maintenance of established system of organized record keeping and information management for timely delivery of results, data collection, analysis and reporting for laboratory monitoring and facilitation to operational research.
• Participate in the development and updating of SOPs as needed.
• Participate in the improvement of the service system according to adopted work plan in the laboratory.
• Perform such other duties as may be assigned.

Requirements
Education:

• High School Diploma with at least four years of relevant experience; or,
• University Degree in Medical (Clinical) Laboratory Sciences, Microbiology or related fields with at least two year of relevant professional experience.

Experience:

• At least two years of relevant laboratory experience in a busy institution, preferably in a laboratory.
• Relevant technical knowledge and practices to personnel and laboratory operations;
• Good awareness of the laboratory role in health systems, optimal use of resources for quality and efficient services delivery.

Skills:

• Computer literate with understanding of accurate data collection and analysis for monitoring and continuous improvement of laboratory services and performance.

Languages:

• Fluency in English and French required, working knowledge of multiple languages is an advantage.

Required Competencies
Behavioural:

The incumbent is expected to demonstrate the following competencies:
Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - Behavioural Indicators level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Application Closing Date
20th March, 2022.

go to method of application »

Context

• Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Migration Health Officer, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria. In particular, he/she will:

Core Functions / Responsibilities

• Performing migration health assessment and completing related medical documentation of refugees selected for migration in accordance with the resettlement country’s Medical Examination Guidelines / Protocols for Immigrants and the IOM Migration Health Assessment Guidelines.
• Providing technical guidance to IOM medical staff in IOM Abuja / Lagos to ensure that the following activities are performed in accordance with the technical requirements of the resettlement countries:
  • Medical case registration
  • Medical treatment and follow up programs
  • Data Processing and management
  • Pre-embarkation medical examination of departing refugees
• Contributing to the analysis and technical elaboration of data gathered from the migration health assessment.
• Coordinating with the local/national health authorities, physicians, hospitals and laboratories, as needed.
• Assisting in the preparation, design, analysis and implementation of research activities related to migration health, tuberculosis and sexually transmitted diseases.
• Assisting in developing potential health and migration projects / programmes for the mission.
• Performing any other related duties that the direct supervisor may assign.

Education

• University Degree in Medicine from an accredited academic institution with at least two years of professional work experience.

Experience:

• Minimum of two (2) years, post-internship, continuous clinical experience, preferably in a multidisciplinary hospital setting,
• Valid license to practice in Nigeria is mandatory.
• Continuous clinical experience in busy public or private hospitals
• Training / experience in Paediatrics, Internal Medicine or Infectious Diseases is an advantage.

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Word and SharePoint.
• Attentive to details and accuracy in handling and reporting data
• Willing to accept flexible work schedule.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Required Competencies
Behavioural:

The incumbent is expected to demonstrate the following competencies:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies - behavioural indicators level 2:

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Application Closing Date
20th March, 2022.

go to method of application »

Context

• The IOM Internship Programme provides candidates with the opportunity to learn about IOM's activities, to gain initial work experience, and/or gain knowledge on a broad range of migration technical areas and disciplines.
• Under the overall guidance of the Migration Health Officer and the direct supervision of the Senior Medical Assistant, the interns will assist in supporting and contributing to data processing and management activities at the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria.

Core Functions / Responsibilities
The interns will have the following Duties and Responsibilities:

• Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:
  • Assist in receiving and explaining the registration process to applicants.
  • Assist in checking applicant’s identity.
  • Assist in entering biodata of the applicants in the appropriate platform.
  • Assist in taking photos using a webcam and loading the image to the appropriate platform; and
  • Assist in the printing of medical forms, consent forms and other necessary documents.
• Assist in performing analysis of key performance indicators, and various reports in the reporting tools.
• Assist in generating data visualization products, including infographics, and maps
• Provide general administrative and clerical support to the Migration Health Unit
• Internship training components/learning elements:
  • Become familiar with the main issues in the field of migration health more broadly.
  • Acquire knowledge of data management activities and data integrity measures within the scope of Migration Health including quantitative data collection, analyses, and reporting
  • Become acquainted with the policies of IOM as an international organization, its multicultural environment, and its functioning, especially in the field of migration health
• Perform such other duties as may be assigned by the Supervisor.

Educational Qualification

• Bachelor's Degree in Computer Sciences, Information Management, Statistics, or related fields.

Experience & Skills:

• Priority will be given to those eligible for the National youth service.
• Experience in MS Package (Word, Excel, PowerPoint, SharePoint) would be an asset.
• Typing speed of at least 60 words per minute.
• Interest in Medical Data Management, medical statistics, or Health Informatics is an advantage.
• Ability to work effectively both on his/her own and within a team of varied cultural and professional backgrounds.
• Willing to accept flexible work schedule.
• Excellent attention to detail and strong organizational skills.

Languages:

• Fluency in English is required (Oral and Written).

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment.

Application Closing Date
14th March, 2022.

go to method of application »

Context

• Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Abuja, Nigeria. In particular, he/she will:

Core Functions / Responsibilities

• Performing migration health assessment and completing related medical documentation of refugees selected for migration in accordance with the resettlement country’s Medical Examination Guidelines / Protocols for Immigrants and the IOM Migration Health Assessment Guidelines.
• Providing technical guidance to IOM medical staff in IOM Abuja/Lagos to ensure that the following activities are performed in accordance with the technical requirements of the resettlement countries:
  • Medical case registration
  • Medical treatment and follow up programs
  • Data Processing and management
  • Pre-embarkation medical examination of departing refugees
• Contributing to the analysis and technical elaboration of data gathered from the migration health assessment.
• Coordinating with the local/national health authorities, physicians, hospitals and laboratories, as needed.
• Assisting in the preparation, design, analysis and implementation of research activities related to migration health, tuberculosis and sexually transmitted diseases.
• Assisting in developing potential health and migration projects/programmes for the mission.
• Performing any other related duties that the direct supervisor may assign

Education

• University Degree in Medicine from an accredited academic institution with at least two years of professional work experience.

Experience:

• Minimum of two (2) years, post-internship, continuous clinical experience, preferably in a multidisciplinary hospital setting,
• Valid license to practice in Nigeria is mandatory.
• Continuous clinical experience in busy public or private hospitals
• Training/experience in Paediatrics, Internal Medicine or Infectious Diseases is an advantage.

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Word and SharePoint.
• Attentive to details and accuracy in handling and reporting data
• Willing to accept flexible work schedule.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Required Competencies
Behavioural:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - Behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies - Behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: work strategically to realize the Organization’s goals and communicates a clear strategic direction.

Application Closing Date
20th March, 2022.

go to method of application »

Context

• The IOM Internship Programme provides candidates with the opportunity to learn about IOM's activities, to gain initial work experience, and/or gain knowledge on a broad range of migration technical areas and disciplines.
• Under the overall guidance of the Migration Health Officer and the direct supervision of the Senior Medical Assistant, the interns will assist in supporting and contributing to data processing and management activities at the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria.

Core Functions / Responsibilities
The interns will have the following duties and responsibilities:

• Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:
  • Assist in receiving and explaining the registration process to applicants.
  • Assist in checking applicant’s identity.
  • Assist in entering biodata of the applicants in the appropriate platform.
  • Assist in taking photos using a webcam and loading the image to the appropriate platform; and
  • Assist in the printing of medical forms, consent forms and other necessary documents.
• Assist in performing analysis of key performance indicators, and various reports in the reporting tools.
• Assist in generating data visualization products, including infographics, and maps
• Provide general administrative and clerical support to the Migration Health Unit
• Internship training components/learning elements:
  • Become familiar with the main issues in the field of migration health more broadly.
  • Acquire knowledge of data management activities and data integrity measures within the scope of Migration Health including quantitative data collection, analyses, and reporting
  • Become acquainted with the policies of IOM as an international organization, its multicultural environment, and its functioning, especially in the field of migration health
• Perform such other duties as may be assigned by the Supervisor.

Educational Qualification

• Bachelor's Degree in Computer Sciences, Information Management, Statistics, or related fields.

Experience & Skills:

• Priority will be given to those eligible for the National youth service.
• Experience in MS Package (Word, Excel, PowerPoint, SharePoint) would be an asset.
• Typing speed of at least 60 words per minute.
• Interest in Medical Data Management, medical statistics, or Health Informatics is an advantage.
• Ability to work effectively both on his/her own and within a team of varied cultural and professional backgrounds.
• Willing to accept flexible work schedule.
• Excellent attention to detail and strong organizational skills

Languages:

• Fluency in English is required (Oral and Written).

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment.

Application Closing Date
14th March, 2022.

go to method of application »

Context

• Under the direct supervision of the Laboratory Supervisor and the overall supervision of the Chief Migration Health Officer (CMHO) the incumbent will be responsible for technical support to laboratory services with respect to Migration Health Assessments (HAP) and other programmes implemented by the IOM Migration Health Division in country in Abuja, Nigeria.
• In particular, the incumbent will perform the following duties:

Core Functions / Responsibilities

• Perform laboratory procedures as assigned by the supervisor for pre-examination, examination, and post examination activities through the use of the standard relevant equipment.
• Ensure standards and the quality of laboratory procedures by strictly following the Standard Operating Procedures (SOPs).
• Adhere to biosafety measures adopted in the laboratory, minding the safety of oneself and others.
• Organize and operate activities on assigned station for accurate, efficient, and timely delivery of results.
• Perform quality control activities for assigned stations and document results as required.
• Facilitate in maintenance of laboratory equipment in good working order and operate equipment appropriately following SOPs.
• Facilitate in laboratory stock management and monitor that the equipment and consumables are sufficient for the anticipated work.
• Facilitate to maintenance of established system of organized record keeping and information management for timely delivery of results, data collection, analysis and reporting for laboratory monitoring and facilitation to operational research.
• Participate in the development and updating of SOPs as needed.
• IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.
• Applications are welcome from first- and second-tier candidates, particularly qualified female candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
• Participate in the improvement of the service system according to adopted work plan in the laboratory.
• Perform such other duties as may be assigned.

Education

• Completed Bachelor’s Degree or Diploma from an accredited academic institution in Medical Laboratory Sciences.

Experience:

• At least two years of relevant laboratory experience in a busy institution, preferably in a Laboratory
• Relevant technical knowledge and practices to personnel and laboratory operations.
• Good awareness of the laboratory role in health systems, optimal use of resources for quality and efficient services delivery.

Skills:

• Computer literate with understanding of accurate data collection and analysis for monitoring and continuous improvement of laboratory services and performance.

Languages:

• Fluency in English and French required, working knowledge of multiple languages is an advantage.

Required Competencies:
Behavioural:

• The incumbent is expected to demonstrate the following competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

go to method of application »

Context

• Under the overall supervision of the Chief Migration Health Officer (Abuja) and the direct supervision of the Senior Medical Assistant, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Abuja, Nigeria. In particular, the incumbent will perform the following duties:

Core Functions / Responsibilities

• The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
• He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).

Call Centre overall duties:

• Provide migrants’ information regarding health assessments by phone;
• Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries;
• Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required;
• Maintain daily statistics related to health assessments and update the records; and,
• Contribute to customer satisfaction evaluation management.

Reception and Data Entry overall duties:

• Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:
  • Receiving and explaining the registration process to applicants.
  • Checking applicant’s identity;
  • Entering bio-data of the applicants in the appropriate platform;
  • Taking photos using a webcam and loading the image to the appropriate platform; and,
  • Printing of medical forms, consent forms and other necessary documents.
• Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable;
• Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available;
• Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners. Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically;
• File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues;
• Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
• Perform such other duties as may be assigned.

Qualifications
Education:

• High School Diploma with at least four years of relevant experience; or,
• University Degree with at least two years of relevant professional experience.
• Certificate in IT/Data entry is an advantage

Experience:

• Experience in computer data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one;
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
• Previous working experience with NGOs or international organizations is an added advantage.

Skills:

• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.
• Typing speed of at least 60 words per minute.

Languages:

• Fluency in English and French required, working knowledge of multiple languages is an advantage.

Required Competencies:
Behavioural:
The incumbent is expected to demonstrate the following competencies:
Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.

Application Closing Date
20th March, 2022.

go to method of application »

Context

• The IOM Internship Programme provides candidates with the opportunity to learn about IOM's activities, to gain initial work experience, and/or gain knowledge on a broad range of migration technical areas and disciplines.
• Under the overall guidance of the Migration Health Officer and the direct supervision of the Senior Medical Assistant, the interns will assist in supporting and contributing to radiological procedures at the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria. The interns will have the following duties and responsibilities:

Core Functions / Responsibilities

• Assist in preparing the daily chest X-ray worklist and enter the biodata correctly and timely on x-ray reporting template for migrants as needed.
• Assist in verifying the identity of migrants using original passport or valid ID with photo including name, age, and gender to prevent substitution during X-ray taking, and assist in organizing and properly handling the applicants at the radiology reception.
• Assist in providing radiation protection led shields to applicants and performing daily chest x-rays of applicants.
• Assist in providing X-ray related counselling, checking pregnancy for female applicants, and taking consent or cross checking if consent was taken when the applicant is pregnant.
• Assist in performing analysis of key performance indicators in the radiology unit and generating data visualization products, including infographics, and maps
• Provide general administrative and clerical support to the Migration Health Unit
• Internship training components/learning elements:
  • Become familiar with the main issues in the field of migration health more broadly.
  • Acquire knowledge of radiological procedures, digital radiology system / applications, Teleradiology, data management and integrity measures within the scope of Migration Health
  • Become acquainted with the policies of IOM as an international organization, its multicultural environment, and its functioning, especially in the field of migration health
• Perform such other duties as may be assigned by the Supervisor.

Requirements
Education:

• Bachelor of Science in Radiology or Bachelor of Medical Radiology.

Experience & Skills:

• Priority will be given to those eligible for the National youth service.
• Experience in MS Package (Word, Excel, PowerPoint, SharePoint) would be an asset.
• Typing speed of at least 60 words per minute.
• Interest in Medical Data Management, medical statistics, or Health Informatics is an advantage.
• Ability to work effectively both on his/her own and within a team of varied cultural and professional backgrounds.
• Willing to accept flexible work schedule.
• Excellent attention to detail and strong organizational skills.

Languages:

• Fluency in English is required (Oral and Written).

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment.

Application Closing Date
14th March, 2022.

go to method of application »

Context

• Under the direct supervision of the Laboratory Administrator and the overall supervision of the Chief Migration Health Officer (CMHO) the incumbent will be responsible for technical support to laboratory services with respect to Migration Health Assessments (HAP) and other programmes implemented by the IOM Migration Health Division in country Abuja, Nigeria.
• In particular, the incumbent will perform the following duties:

Core Functions / Responsibilities

• Perform laboratory procedures as assigned by the laboratory supervisor for pre-examination, examination and post-examination activities through the use of the standard relevant equipment.
• Ensure standards and the quality of laboratory procedures by strictly following the Standard Operating Procedures (SOPs).
• Adhere to biosafety measures adopted in the laboratory, minding the safety of oneself and others.
• Organize and operate activities on assigned station for accurate, efficient and timely delivery of results.
• Perform quality control activities for assigned stations and document results as required.
• Facilitate in maintenance of laboratory equipment in good working order and operate equipment appropriately following SOPs.
• Facilitate in laboratory stock management and monitor that the equipment and consumables are sufficient for the anticipated work.
• Facilitate to maintenance of established system of organized record keeping and information management for timely delivery of results, data collection, analysis and reporting for laboratory monitoring and facilitation to operational research.
• Participate in the development and updating of SOPs as needed.
• Participate in the improvement of the service system according to adopted work plan in the laboratory.
• Perform such other duties as may be assigned.

Education

• High School Diploma with at least four years of relevant experience; or,
• University Degree in Medical (Clinical) Laboratory Sciences, Microbiology or related fields with at least two year of relevant professional experience

Experience:

• At least two years of relevant laboratory experience in a busy institution, preferably in a laboratory.
• Relevant technical knowledge and practices to personnel and laboratory operations;
• Good awareness of the laboratory role in health systems, optimal use of resources for quality and efficient services delivery

Skills:

• Computer literate with understanding of accurate data collection and analysis for monitoring and continuous improvement of laboratory services and performance.

Languages:

• Fluency in English and French required, working knowledge of multiple languages is an advantage.

Required Competencies:
Behavioural:

• The incumbent is expected to demonstrate the following competencies:

Values:

•  Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply

Application Closing Date
20th March, 2022.