Jobs at SIMS Nigeria Limited

Role Overview

• We are seeking a proactive and customer-focused Floor Sales Supervisor to oversee daily sales floor operations, supervise sales staff, and ensure an exceptional shopping experience for customers.
• The ideal candidate will be responsible for driving sales performance, maintaining high merchandising standards, ensuring product availability, supervising floor staff, and supporting the Branch Manager in achieving sales and operational objectives.

Key Responsibilities

• Supervise the daily activities of sales associates to ensure efficient and effective floor operations.
• Monitor and drive sales performance to achieve individual and branch sales targets.
• Ensure excellent customer service by assisting customers and resolving complaints or escalated issues promptly.
• Coordinate staff schedules and allocate responsibilities to ensure adequate floor coverage.
• Monitor product displays, merchandising standards, and promotional activities to maximize sales opportunities.
• Ensure Products are fully stocked, properly priced, and stock shortages are reported promptly.
• Train, coach, and mentor sales staff on product knowledge, customer service, and sales techniques.
• Monitor staff attendance, discipline, grooming, and overall performance.
• Conduct regular floor inspections to ensure cleanliness, organization, and compliance with company standards.
• Work closely with the warehouse and inventory teams to ensure timely replenishment of stock.
• Assist with inventory counts, stock reconciliation, and loss prevention initiatives.
• Support the Branch Manager and Assistant Branch Manager in implementing sales campaigns and operational improvements.
• Ensure compliance with company policies, health and safety regulations, and operational procedures.

Key Requirements

• Bachelor's Degree or HND in Business Administration, Marketing, Management, or a related discipline.
• Minimum of 3 years of experience in retail sales, merchandising, or customer service, with at least 2years in a supervisory role.
• Strong leadership and team supervision skills.
• Proven ability to drive sales and motivate teams to achieve performance targets.
• Excellent customer service and relationship management skills.
• Good knowledge of merchandising, inventory management, and retail operations.
• Strong communication, interpersonal, and conflict resolution skills.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Strong organizational, analytical, and problem-solving skills.
• High level of integrity, attention to detail, and accountability.
• Ability to work flexible hours, including weekends and public holidays.
• Female is preferred (for gender balance).

go to method of application »

Role Overview

• We are seeking a proactive and results-oriented Assistant Branch Manager to support the Branch Manager in overseeing the day-to-day operations, sales performance, and administrative activities of the branch.
• The ideal candidate will assist in driving business growth, ensuring operational efficiency, supervising branch staff, delivering exceptional customer service, and maintaining compliance with company policies and procedures.
• The Assistant Branch Manager will also act on behalf of the Branch Manager in their absence to ensure seamless branch operations.

Key Responsibilities

• Support the Branch Manager in the daily management and supervision of branch operations.
• Assist in implementing sales strategies to achieve branch revenue, profitability, and business growth targets.
• Supervise branch employees, provide guidance, and ensure high levels of productivity and performance.
• Monitor daily sales activities and support initiatives to improve customer acquisition and retention.
• Ensure excellent customer service by addressing customer inquiries, complaints, and escalations promptly.
• Assist in monitoring cash management, inventory control, and asset security within the branch.
• Ensure compliance with company policies, operational procedures, and regulatory requirements.
• Prepare and submit daily, weekly, and monthly operational and performance reports.
• Support staff training, onboarding, coaching, and performance management initiatives.
• Monitor branch expenses and promote efficient utilization of resources.
• Conduct routine branch inspections to ensure cleanliness, safety, and operational standards are maintained.
• Collaborate with the Branch Manager to identify business opportunities and implement strategies to increase market share.
• Coordinate with internal departments to ensure smooth execution of branch activities.
• Assist in resolving operational issues and implementing process improvements to enhance efficiency.
• Perform the duties of the Branch Manager in their absence and ensure continuity of branch operations.

Key Requirements

• Bachelor's Degree or HND in Business Administration, Management, Marketing, Accounting, Finance, or a related discipline.
• Minimum of 5 years of experience in branch operations, retail management, sales, or business administration.
• Strong leadership, supervisory, and team management skills.
• Good understanding of branch operations, customer service, sales, and financial controls.
• Proven ability to support the achievement of sales and operational targets.
• Excellent organizational, analytical, and problem - solving skills.
• Strong communication, interpersonal, and relationship management skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• High level of integrity, accountability, and attention to detail.
• Ability to multitask, work under pressure, and manage competing priorities effectively.
• Female candidates is preferred (for gender balance).

go to method of application »

Role Overview

• We are seeking a highly organized and detail-oriented Branch Accountant to oversee the financial and accounting operations of the branch, ensuring accurate financial reporting, effective internal controls, and compliance with company policies and statutory regulations.
• The ideal candidate will be responsible for managing daily accounting activities, monitoring branch finances, reconciling accounts, supervising accounting support staff, and providing financial insights that support sound business decisions and branch profitability.

Key Responsibilities

• Oversee all daily accounting and financial activities within the branch.
• Maintain accurate financial records and ensure timely recording of all transactions.
• Prepare daily, weekly, and monthly financial reports for management review.
• Reconcile cash, bank accounts, customer accounts, supplier accounts, and general ledger balances.
• Monitor branch revenue, expenses, and cash flow to ensure financial accuracy and control.
• Ensure proper processing of invoices, payment vouchers, receipts, journal entries, and other accounting documents.
• Supervise cash handling procedures and ensure compliance with company financial policies and internal controls.
• Monitor inventory-related financial transactions and perform regular stock reconciliations with the warehouse and operations teams.
• Prepare monthly account reconciliations and assist with budget preparation, forecasting, and financial analysis.
• Coordinate and support internal and external audit activities by providing accurate financial records and documentation.
• Ensure statutory deductions, tax obligations, and regulatory requirements are accurately processed and reported where applicable.
• Supervise and provide guidance to the Assistant Branch Accountant and other finance support staff.
• Identify financial risks, recommend corrective actions, and implement process improvements to strengthen financial controls.
• Collaborate with other departments to ensure the accuracy and completeness of financial information.
• Ensure proper filing, safekeeping, and confidentiality of all financial records and documents.

Key Requirements

• Bachelor's Degree or HND in Accounting, Finance, Economics, or a related discipline.
• Professional accounting certification (ICAN, ACCA, ACA, or equivalent) will be an added advantage.
• Minimum of 4 years of accounting or finance experience.
• Strong knowledge of accounting principles, financial reporting, taxation, and internal controls.
• Experience in bank reconciliations, account reconciliations, budgeting, and financial analysis.
• Proficiency in Microsoft Office applications, particularly Excel, and accounting software.
• Strong analytical, numerical, and problem-solving skills.
• Excellent organizational skills with a high level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• High level of integrity, accountability, and confidentiality.
• Ability to work independently, manage multiple priorities, and meet reporting deadlines.
• Female candidate is preferred (for gender balance).

go to method of application »

Role Overview

• We are seeking a highly organized and detail-oriented Store Officer to oversee the receipt, storage, issuance, and control of inventory within the organization.
• The ideal candidate will ensure that stock is properly managed, inventory records are accurate, and materials are readily available to support business operations while minimizing losses and maintaining compliance with company procedures.

Key Responsibilities

• Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
• Ensure proper storage, labeling, and arrangement of inventory to facilitate easy identification and retrieval.
• Issue materials and products to authorized personnel while maintaining accurate records of all stock movements.
• Maintain accurate inventory records using manual and computerized inventory management systems.
• Conduct routine stock counts and periodic inventory audits to identify discrepancies and ensure inventory accuracy.
• Monitor stock levels and notify the appropriate department when inventory reaches reorder levels.
• Prepare daily, weekly, and monthly inventory reports for management review.
• Ensure proper documentation of all inventory transactions, including Goods Received Notes (GRNs), Store Requisition Forms (SRFs), and stock transfer records.
• Maintain cleanliness, organization, and safety within the store environment in line with company standards.
• Safeguard inventory against damage, theft, and unauthorized access.
• Coordinate with procurement, warehouse, logistics, and other departments to ensure efficient inventory management.
• Assist in investigating stock variances and implement corrective actions where necessary.
• Ensure compliance with company policies, inventory control procedures, and health and safety regulations.
• Support periodic asset verification and fixed asset management activities where applicable.
• Perform any other duties assigned by the Store Supervisor or Management.

Key Requirements

• HND / B.Sc Degree in Supply Chain Management, Business Administration, Accounting, Logistics, or a related discipline.
• Minimum of 3 years of relevant experience in inventory management, storekeeping, or warehouse operations.
• Knowledge of inventory control principles and stock management procedures.
• Proficiency in Microsoft Office applications, particularly Excel; experience with ERP or inventory management systems is an added advantage.
• Strong numerical, organizational, and record-keeping skills.
• High level of accuracy and attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong integrity, accountability, and problem-solving skills.
• Ability to lift and move inventory items where required.
• female candidate is preferred.

go to method of application »

Location: North East, North Central, South South, Nigeria

Role Overview

• We are seeking a highly experienced, results-driven, and customer-focused Area Service Manager to oversee and manage all after-sales service operations within an assigned geographical area.
• The ideal candidate will be responsible for ensuring efficient service delivery, maintaining high service quality standards, driving customer satisfaction, and achieving area service performance targets.
• This role will oversee service centre operations, technical support, warranty administration, spare parts coordination, team development, and compliance with company policies and manufacturer standards.

Key Responsibilities

• Oversee the daily operations of all service centres within the assigned area to ensure consistent, high-quality after-sales service.
• Ensure timely diagnosis, repair, installation, and maintenance of products in line with company standards and Service Level Agreements (SLAs).
• Monitor area service performance and drive improvements in key metrics, including turnaround time (TAT), first-time fix rate (FTFR), customer satisfaction (CSAT), and warranty compliance.
• Conduct regular service centre visits, operational reviews, and quality audits to ensure compliance with company policies, technical standards, and service procedures.
• Supervise, coach, and mentor Service Centre Supervisors, Service Engineers, Technicians, Customer Service Officers, and other service personnel within the assigned area.
• Identify training and development needs and coordinate technical and customer service training programmes.
• Ensure prompt resolution of escalated customer complaints and implement corrective actions to improve service delivery.
• Collaborate with the Spare Parts team to ensure adequate inventory availability and minimize service disruptions due to parts shortages.
• Oversee warranty claim processing to ensure accuracy, compliance, and timely submission in line with company and manufacturer requirements.
• Monitor service centre productivity and ensure optimal utilization of manpower, tools, and equipment.
• Analyze service reports and operational data to identify trends, recommend improvements, and optimize service performance.
• Work closely with  Sales, Logistics, Warehouse, and Product teams to support product launches, dealer support, and customer retention initiatives.
• Monitor operational expenses and implement cost-control measures while maintaining service quality.
• Ensure compliance with health, safety, environmental, and regulatory requirements across all service locations.
• Prepare and submit daily, weekly, monthly, and quarterly service performance reports to the Regional Service Manager.
• Drive continuous improvement initiatives that enhance operational efficiency, customer experience, and overall service excellence.
• Ensure all service documentation, repair records, and customer service reports are accurately maintained and updated.
• Support the implementation of new service processes, technologies, and quality improvement initiatives within the assigned area.

Qualifications & Experience

• Bachelor's Degree in Engineering, Business Administration, Operations Management, or a related discipline.
• Professional certifications in Service Management, Operations Management, Project Management, or related fields are an added advantage.
• Minimum of 8 years of experience in after-sales service, technical operations, or service management.
• Experience in the consumer electronics, home appliances, telecommunications, or related industry is highly preferred.
• Proven experience managing multiple service centres or field service operations within an assigned territory.
• Strong leadership, technical problem-solving, customer relationship management, and analytical skills.
• Proficiency in Microsoft Office Suite, ERP systems, and service management software.
• Excellent communication, organizational, and decision-making skills.
• Willingness to travel frequently within the assigned area to support operational excellence and business objectives.