Jobs at Resurgir Consulting

Job Summary

• We are seeking a reliable, honest, and well-organized Sales Representative to manage sales operations and handle stock efficiently.
• The ideal candidate will be responsible for attending to customers, recording sales, managing inventory, and ensuring smooth daily operations of the business.

Key Responsibilities

• Receive, organize, and manage incoming stock and inventory
• Attend to customers and process sales transactions accurately
• Maintain proper records of daily sales and stock movement
• Monitor stock levels and report shortages or restocking needs
• Ensure proper arrangement and cleanliness of the sales area
• Handle cash transactions responsibly and provide daily account reports
• Support smooth daily business operations as required
• Build and maintain good customer relationships.

Requirements

• Minimum of 2 years’ experience in a similar sales or retail role
• Must be educated
• Strong honesty, integrity, and sense of responsibility
• Must be highly organized and detail-oriented
• Good communication and customer service skills
• Ability to manage stock and basic sales records
• Must reside within or around Etche, Rivers State (or be willing to relocate).

Personal Attributes (Must-Have):

• Loyal and trustworthy
• Hardworking and disciplined
• Punctual and reliable
• Able to work with minimal supervision.

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Role Overview

• We are seeking highly active, sales-driven individuals who can consistently generate daily and weekly courier business opportunities.
• We are Looking For People Who Can Source: Companies sending envelopes and documents daily:
  • Law firms
  • Hospitals and laboratories
  • Banks and financial institutions
  • Schools and universities
  • E-commerce vendors
  • SMEs and offices
  • Import/export companies needing document dispatch
  • Companies requiring regular inter-state document delivery
  • Walk-in and repeat courier customers
  • Small businesses requiring same-day or next-day dispatch

Core Responsibilities

• Source new courier clients daily
• Visit offices and businesses physically
• Introduce PNCE courier services professionally
• Follow up aggressively on leads
• Convert prospects into paying clients
• Maintain relationships with existing clients
• Report daily activities and visits
• Generate measurable shipment volumes
• Work closely with operations to ensure customer satisfaction
• Develop practical ideas to increase delivery volumes

Required Candidate Profile

• Previous experience in courier, dispatch, logistics, sales, marketing, or field operations
• Confidence speaking with businesses
• Physically active and willing to move around Lagos
• Result-oriented mentality
• Basic customer relationship management skills
• Good communication ability
• Discipline and accountability
• Candidates with existing contacts within SMEs, legal firms, medical laboratories, online vendors, and corporate offices will have an advantage.

We are not looking For:

• Corporate executives expecting luxury salaries
• People only interested in titles
• Candidates with unrealistic expectations
• Individuals looking for “big logistics contracts” outside the scope of courier operations
• Persons who only know how to talk but cannot bring customers
• Candidates attracted only by employment/salary without performance focus

Additional Information:

• This is not a theoretical 'business development' role focused on meetings or presentations.
• The ideal candidate must already understand how courier business is generated in practice and must be able to actively source and convert clients on a daily basis.

Compensation

• Base salary: N200,000 / monthly during 3-month probation.
• Rising to N230,000 – N250,000 / month on confirmation, contingent on meeting probation targets.
• Commission (Tiered): Up to N500,000 in monthly shipment revenue: 5%
• N500,00O – N1,000,000: 7%
• Above N1,000,000: 10%
• Logistics & Reimbursement: All expenses incurred on transportation in the course of duty will be reimbursed by the company.

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Job Summary

• The Client Success & Sales Executive will manage the complete customer journey from initial enquiry through enrolment and ongoing relationship management.
• The successful candidate will nurture leads, close sales, deliver exceptional customer service, maintain CRM records, and build long-term client relationships while achieving monthly sales targets.

Key Responsibilities
Lead Management & Sales:

• Respond promptly to enquiries received via phone, email, WhatsApp, social media, website forms, and other communication channels.
• Qualify leads and identify client training needs.
• Recommend suitable training programmes.
• Follow up consistently until enrolment.
• Convert qualified leads into paying clients.
• Prepare quotations, proposals, invoices, and enrolment documentation.
• Maintain an active sales pipeline.

Client Success & Relationship Management:

• Serve as the primary contact for prospective and existing clients.
• Build and maintain long-term client relationships.
• Ensure smooth onboarding for learners.
• Provide updates on training schedules, examinations, and certifications.
• Resolve customer enquiries and escalate complex issues where necessary.
• Generate repeat business, referrals, renewals, and upsell opportunities.

CRM Management:

• Maintain accurate and up-to-date CRM records.
• Track customer interactions and follow-up activities.
• Manage automated workflows.
• Generate sales and activity reports.
• Ensure CRM data accuracy and compliance.

Customer Communication:

• Handle inbound and outbound calls professionally.
• Respond promptly to emails, WhatsApp messages, live chats, and social media enquiries.
• Deliver excellent customer service across all communication channels.

Administrative Duties:

• Coordinate learner registrations and enrolment.
• Maintain client documentation.
• Assist with scheduling training sessions.
• Liaise with instructors, operations, and management.
• Perform other duties assigned by management.

Meetings & Business Representation:

• Attend physical or virtual client meetings.
• Represent Makintouch Consulting professionally.
• Conduct client consultations and presentations.
• Support management during corporate partnership engagements.

Key Performance Indicators (KPIs)

• Lead response time
• Lead-to-enrolment conversion rate
• Monthly sales targets
• Revenue generation
• Client satisfaction and retention
• CRM data accuracy
• Follow-up completion rate
• Repeat business and upselling
• Communication response time

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Customer Relations, or a related discipline.
• 2–4 years' experience in Sales, Client Success, Customer Service, Admissions, or Account Management.
• Experience using CRM platforms such as HubSpot, Zoho CRM, Salesforce, GoHighLevel, Microsoft Dynamics, or similar.
• Experience within EdTech, consulting, professional training, or technology services is an added advantage.

Required Skills:

• Excellent written and verbal communication skills.
• Strong sales and negotiation abilities.
• Proven customer relationship management skills.
• Hands-on CRM experience.
• Strong organisational and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to manage communications across email, phone, WhatsApp, and social media.
• Ability to multitask and work under pressure.
• High level of professionalism and integrity.
• Self-driven, target-oriented, and results-focused.
• Ability to work independently and as part of a team.

Working Days & Hours:

• Monday – Friday
• 8:30 a.m. – 5:00 p.m.

Employee Benefits

• Competitive monthly salary of N150,000.
• Salary review after successful completion of the 3-month probation period.
• Uncapped performance-based commission.
• Career growth and advancement opportunities.
• Continuous professional training and development.
• Exposure to globally recognised certifications and cutting-edge technologies.
• A collaborative, innovative, and supportive work environment.

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Job Summary

• We are seeking a highly responsible, business-minded, and experienced Cashier/Counter Sales Personnel who can effectively manage daily operations, oversee sales activities, monitor stock movement, and support business growth.
• The ideal candidate must be honest, proactive, and capable of taking ownership of the role with minimal supervision.

Key Responsibilities

• Handle daily sales transactions and maintain accurate financial records
• Monitor stock levels and identify discrepancies or leakages
• Prepare and interpret sales reports, including identifying reasons for profit ndecline
• Supervise cashier, sales admin, and other support staff effectively
• Delegate tasks, monitor performance, and resolve workplace issues professionally
• Drive sales and maintain strong customer relationships for repeat business
• Handle customer complaints and pricing concerns professionally
• Support business growth through effective sales and customer retention strategies
• Make informed decisions independently and report accordingly
• Ensure smooth day-to-day business operations.

Requirements

• Minimum of OND, HND, or B.Sc. in a relevant field
• Previous experience as a cashier, counter sales personnel, sales attendant, or in a similar retail/store role
• Experience handling cash transactions, POS systems, and daily sales records
• Basic knowledge of stock taking and inventory monitoring
• Must be honest, trustworthy, and accountable when handling money and products
• Good numerical and record-keeping skills
• Ability to attend to customers professionally and politely
• Strong communication and interpersonal skills
• Ability to identify and report stock shortages or discrepancies
• Must be smart, organized, and attentive to detail
• Ability to work with minimal supervision
• Customer service and sales-oriented mindset
• Ability to work under pressure in a fast-paced environment
• Must be reliable, punctual, and committed to the job
• Prior experience in a veterinary, agro-allied, retail, or feed store is an added advantage.

Working Schedule: 

• Monday – Friday: 7:30 AM – 6:00 PM
• Saturday: 7:30 AM – 5:00 PM
• Last Saturday of the Month: 9:30 AM – 5:00 PM.