Jobs at Polaris Bank Limited

Job Description

• The Head of Sustainability & Consumer Protection department will be responsible for developing and implementing sustainable business practices and initiatives in the bank.
• The role will involve creating strategies to reduce environmental impact, promote social responsibility, and support the bank's long-term sustainable growth.
• They also lead efforts to ensure compliance with consumer protection laws and regulations, safeguarding customers' rights, and interests.
•  The role also leads compliance with consumer protection laws and regulations to safeguard customers’ rights and interests, and works with internal and external stakeholders to embed sustainability practices across the business and strengthen the Bank’s reputation as a responsible corporate citizen.

Key Result Areas

• Lead Business Continuity Process activities, coordinate across departments, manage resources, present to senior management, and recommend improvements in line with the regulatory environment.
• Apply technical security concepts such as access controls and cryptography, and conduct vulnerability, risk, and security audits of IT infrastructure.
• Apply network and endpoint security principles, including firewalls, intrusion prevention systems, VPNs, anti-virus, and anti-malware.
• Champion an inclusive, innovative workplace culture and serve as the go-to person for stakeholder management within and outside the organization.
• Develop and implement enterprise-wide stakeholder management strategies, proactively collaborating to drive business outcomes and resolve conflicts at all levels.
• Apply strong knowledge of the banking industry, regulatory and compliance issues, and financial products such as treasury management, trade finance, and capital markets to develop solutions that meet customer needs and drive growth.
• Develop and lead a comprehensive CSR strategy, building a culture of CSR, using it as a competitive advantage, and staying ahead of emerging trends to drive positive impact.
• Improve records and archival management systems by sharing expertise, interpreting best practices, and developing sound policies and procedures.
• Manage complex external stakeholder relationships and regulatory environments, formulate communication plans, manage public image and reputation, and handle crisis communication.
• Design and implement an integrated enterprise risk management framework, managing risk identification, assessment, and treatment at the Unit level.

Requirements

• Bachelor’s Degree in Mass Communications, Banking & Finance, Business Administration or a related field
• At least 6 years of cognate experience
• Additional academic qualifications are an added advantage.
• ​Relevant professional qualification required (e.g. CIBN, CIPM, PMP).

Benefits

• Competitive salary.

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Job Description

• The role supports the development and implementation of sustainability initiatives and programs.
• They assist in designing and executing projects aimed at promoting environmental and social responsibility within the bank's operations.
• The role is involved in conducting research, gathering data, and analyzing sustainability trends to provide valuable insights and recommendations. Also, they collaborate with various departments and stakeholders to drive the integration of sustainability practices into the bank's strategies and operations.

Key Result Areas

• Understand the importance of business continuity planning in a bank, including risk assessment, business impact analysis, plan development, and the roles and responsibilities involved.
• Identify common security threats and risks, and understand the importance of physical and IT infrastructure security in a banking environment.
• Understand security policies and procedures and their role in maintaining a secure IT infrastructure.
• Manage multiple stakeholders, resolve conflicts, and  work collaboratively in multi-disciplinary teams to achieve common goals.
• Communicate effectively with stakeholders on routine and complex matters, proactively resolving issues and managing expectations independently.
• Understand the banking industry, its key players, trends, market competition, regulations, and major economic conditions affecting the industry.
• Understand basic CSR principles and practices, including social and environmental impact, community engagement, philanthropy, and legal or regulatory requirements.
• Identify and communicate the bank's CSR risks, opportunities, and commitments to stakeholders.
• Maintain personnel records in an organized manner, apply records management software, and ensure accuracy in record keeping.
• Understand external relations principles, communicate effectively with external stakeholders, and support the design of the Enterprise Risk Management framework.

Requirements

• Bachelor’s Degree in Mass Communications, Banking & Finance, Business Administration any related field.
• At least 3 years of cognate experience.
• Additional academic qualification is an added advantage.
• Relevant professional qualification is an added advantage e.g., CIBN, CIPM, PMP etc.