Jobs at OVM Consulting Services

Requirements

• HND / BSc in a relevant discipline.
• A minimum of two years experience in a Customer Service or Sales related role in a retail outlet is required.

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Job Summary

• We are seeking a highly organized, proactive, and professional Personal Assistant to support our CEO. 
• The ideal candidate will be responsible for managing the CEO’s schedule, coordinating meetings, handling correspondence, and providing high-level administrative support. 
• This role requires discretion, efficiency, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities

• Manage the CEO’s calendar, schedule appointments, and coordinate meetings.
• Handle confidential correspondence, emails, and phone calls on behalf of the CEO.
• Prepare reports, presentations, and documents as required.
• Arrange domestic and international travel, accommodations, and itineraries.
• Act as a liaison between the CEO and internal/external stakeholders.
• Organize and prioritize tasks to ensure the CEO’s workflow is efficient.
• Conduct research and compile relevant information for meetings and projects.
• Oversee office management duties to ensure a smooth work environment.
• Maintain records and files in an organized and accessible manner.

Key Qualifications and Skills

• HND/ Bachelor’s degree in Business Administration, Communications, or a related field preferred.
• Minimum of 3-5 years of experience as a Personal Assistant, Executive Assistant, or similar role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to maintain confidentiality and exercise discretion.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and adapt to changing priorities.
• Professional demeanor and ability to represent the CEO effectively.

Preferred Qualifications:

• Experience in the skincare, wellness, or beauty industry.
• Familiarity with digital collaboration tools such as Zoom, Slack, or Asana.
• Work Environment:
• Hybrid or office-based work setting, depending on business needs.
• Occasional travel may be required.

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Job Summary

• The Retail Sales Supervisor will be in charge of overseeing and managing a team of employees in the retail team.
• You will be responsible for leading and coordinating the activities of the team to ensure the smooth operation of the retail call center and store.
• As a supervisor you are to ensure that the team meets sales targets and provides excellent customer service.

Requirements

• HND / B.Sc in a relevant discipline.
• Minimum of 5 years experience in a the same or similar role in a retail outlet.

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Job Summary

• As part of our commitment to excellence, we are seeking a passionate and skilled Education and Product Knowledge Specialist to enhance staff knowledge and ensure alignment with our sales strategies and policies.
• The Education and Product Knowledge Specialist will be responsible for reviewing all product literature, creating comprehensive training materials, and delivering in-depth training sessions to staff.
• The role will focus on enhancing team understanding of our organic products, ingredients, and benefits while aligning training programs with the company’s sales strategies and policies.

Requirements

• Education: Bachelor's Degree in Education, Marketing, Business Administration, or a related field.

Experience:

• Minimum of 5 years in training, sales education, or product knowledge roles, preferably in cosmetics or a related industry.
• Strong knowledge of organic cosmetics and skincare.
• Proficient in Microsoft Office Suite and other training tools.

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Key Responsibilities
Administrative Support:

• Managing office operations and maintaining smooth workflow.
• Assist with various administrative tasks such as managing schedules, booking appointments, and maintaining files.
• Coordinate meetings, events, and staff schedules to ensure smooth department operations.
• Answer phone calls, respond to emails, and handle inquiries promptly and professionally.
• Oversee daily content planning, scheduling, and posting across various platforms .

Office Management:

• Assist in Organizing company events, trade shows and promotional activities.
• Oversee the daily attendance of staff using the attendance machine.
• Ensure that all attendance records are accurate and up-to-date.
• Coordinate with Vendors, suppliers and service providers.
• Ensure cleanliness and organization of the Office space.
• Assist with various administrative tasks such as managing schedules, booking appointments, and maintaining files.

HR & Employee support:

• Assist with the on-boarding process for new hires, including providing orientation on company policies, procedures, and culture.
• Assist in the ongoing training and development of staff, ensuring they are up-to-date with new skincare products, techniques, and company procedures.
• Organize regular retraining sessions to enhance employee skills and ensure top-tier customer. service.
• Support payroll activities by ensuring that time sheets are accurately submitted and verified.
• Assist in preparing payroll reports, ensuring accuracy in wages and deductions.

Customer Support and Sales Support:

• Assist the sales and marketing teams with administrative tasks.
• Provide and track customer orders, invoices and shipments.
• Address customer inquiries and provide general support.

Compliance & Documentation:

• Ensure all company documents comply with Industry regulations and internal policies,
• Maintain Confidential records, including contracts and financial transactions.
• Assist in preparing reports for management and regulatory bodies.
• Handle employee personal information, payroll data, and sales reports with discretion.
• Adhere to company policies on privacy and data protection.