Jobs at Lagos Executive Cardiovascular Centre

Job Overview:

LECC is looking for an experienced Hospital Marketing Executive to join our team. The successful candidate will be responsible for driving patient traffic to various specialties in the hospital, as well as increasing business from health insurance companies (HMOs) and corporate clients. This role requires someone with strong marketing skills, a deep understanding of the healthcare industry, and a passion for improving patient engagement and hospital visibility.

Key Responsibilities:  

Patient Traffic Generation:

• Develop and implement marketing strategies to drive patient traffic to the hospital’s various specialties (e.g., cardiology, neurology, endocrinology, etc.).
• Identify target markets and segments to attract new patients through digital and traditional marketing channels.
• Build relationships with patients to foster loyalty and repeat visits, utilizing follow-up strategies.

Partnerships with HMOs and Insurance Companies:

• Work closely with health insurance companies and HMOs to drive business and ensure the hospital is included in their networks.
• Negotiate and establish new partnerships with insurance companies and ensure that existing partnerships are maintained.
• Coordinate with the finance and operations team to ensure smooth patient onboarding and billing processes with insurance companies.

Brand Awareness & Promotion:

• Promote the hospital’s brand, specialties, and services through digital platforms, social media, traditional advertising, and public relations.
• Organize and participate in marketing events, such as health fairs, seminars, and corporate health programs, to raise awareness about LECC’s services.
• Create promotional materials (brochures, flyers, newsletters) to distribute to prospective patients and healthcare partners.

Data-Driven Decision Making:

• Track and analyze patient acquisition metrics and marketing performance to evaluate and improve strategies.
• Provide regular reports to management on marketing initiatives, patient traffic, and partnership growth.

Collaboration & Coordination:

• Work closely with the clinical team to understand the unique value propositions of each specialty and communicate those effectively to potential patients.
• Collaborate with the administrative and customer service teams to ensure a seamless patient experience from initial contact to post-care follow-up.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field.
• Minimum of 3-5 years of experience in healthcare marketing, with a proven track record of driving patient acquisition and working with health insurance companies.
• Strong understanding of healthcare marketing strategies.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with both internal teams and external partners.
• Self-motivated, with the ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and the ability to use data to drive decisions and improve performance.
• Knowledge of the healthcare industry and familiarity with insurance companies and HMOs in Nigeria is an advantage.

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Job Overview:

The Post-NYSC Medical Officer will be responsible for providing general medical care to patients in various departments, supporting senior doctors, and contributing to LECC’s mission of delivering top-notch healthcare. This is an excellent opportunity for a recent NYSC graduate who is looking to advance their career in a dynamic and supportive medical environment.

Key Responsibilities:

Patient Care:

• Provide medical care to patients across various departments under the supervision of senior physicians.
• Conduct initial patient assessments, take medical histories, and perform physical examinations.
• Provide diagnoses and recommend treatment plans for general medical conditions.
• Monitor and evaluate patient progress, adjusting treatment plans as necessary.
• Provide pre- and post-operative care in collaboration with specialists and nursing staff.

Clinical Support:

• Assist in performing medical procedures and treatments as required.
• Administer medications and injections, following protocols and guidelines.
• Participate in patient rounds and assist in the preparation and review of medical reports.
• Respond to medical emergencies within the center as needed.

 Collaboration:

• Work closely with other healthcare professionals, including specialists, nurses, and administrative staff, to ensure coordinated and comprehensive patient care.
• Collaborate with the healthcare team in patient education and the promotion of preventative healthcare practices.

Administrative Duties:

• Maintain accurate and up-to-date patient records using the hospital’s health information system.
• Ensure proper documentation of treatments, patient progress, and any adverse reactions.
• Contribute to maintaining the cleanliness and safety of medical equipment and patient care areas.

Professional Development:

• Participate in continuing medical education (CME) opportunities to enhance knowledge and skills.
• Attend team meetings, training sessions, and workshops as required to stay current with best practices in healthcare.

Qualifications:

• Must have completed NYSC and possess a valid NYSC certificate.
• MBBS or equivalent medical degree from an accredited institution.
• Previous clinical experience is an advantage, although not mandatory.
• Strong communication skills with the ability to interact effectively with patients, families, and the healthcare team.
• Ability to work under pressure and in a fast-paced environment.
• Proficient in Microsoft Office and medical record-keeping systems.
• Compassionate, empathetic, and patient-oriented with a focus on high-quality care.
• Ability to work collaboratively within a team and show initiative when necessary.

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Job Overview:

The Health Insurance Billing Manager will oversee the billing operations related to health insurance claims and patient insurance reimbursements. This role is crucial for ensuring accurate, timely, and efficient processing of health insurance claims and managing relationships with health insurance companies (HMOs) to optimize revenue collection. The ideal candidate will have a strong understanding of healthcare billing practices, insurance reimbursement policies, and excellent leadership skills.

Key Responsibilities:

Insurance Billing & Claims Management:

• Oversee the entire billing process for health insurance claims, ensuring accurate and timely submission to insurance providers (HMOs).
• Ensure proper documentation for insurance claims, including medical coding, billing codes, and patient information.
• Resolve any discrepancies or issues with rejected claims, working closely with insurance companies and healthcare providers to ensure timely reimbursement.
• Manage the submission of claims for both inpatient and outpatient services, ensuring that all charges are appropriately captured and billed.

Team Management:

• Lead and supervise the billing team, providing guidance, training, and support to ensure high performance.
• Assign billing tasks and monitor the completion of billing cycles in a timely and accurate manner.
• Conduct regular team meetings to address challenges, provide updates on policy changes, and ensure continuous improvement in billing processes.

Compliance & Documentation:

• Ensure compliance with all relevant healthcare billing regulations, including those set by insurance providers, regulatory bodies, and internal policies.
• Maintain accurate records of all billing transactions, claims, and payments.
• Stay updated on changes in healthcare insurance policies, reimbursement structures, and coding systems (ICD-10, CPT).

Revenue Cycle Management:

• Collaborate with the finance department to monitor and improve the revenue cycle, identifying opportunities to increase revenue collection and reduce claim denials.
• Develop and implement billing strategies to improve the efficiency and accuracy of the billing process, ensuring optimal reimbursement for services provided.

Customer Service & Dispute Resolution:

• Handle inquiries from insurance companies, patients, and other stakeholders regarding billing issues, claims status, and payments.
• Work closely with the patient services department to resolve any billing-related concerns, ensuring a positive patient experience.
• Resolve billing disputes and follow up on unpaid claims to ensure timely and accurate payments.

Qualifications:

• Bachelor’s degree in Health Administration, Finance, Business, or related field (Master’s degree preferred).
• Minimum of 2 years of experience in healthcare billing and insurance claims management, with at least 2 years in a managerial position.
• Strong knowledge of health insurance billing practices, medical coding (ICD-10, CPT), and insurance reimbursement policies.
• Proven leadership skills, with experience managing a team and driving performance.
• Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Attention to detail with strong analytical skills to assess billing data and resolve discrepancies.
• Proficiency in medical billing software and Microsoft Office Suite (Excel, Word).
• Strong communication skills, both written and verbal, with the ability to interact effectively with insurance providers, healthcare teams, and patients.
• Knowledge of Nigerian healthcare insurance providers (HMOs) is an advantage.