Jobs at Ibadan Electricity Distribution Company (IBEDC) Plc

This job role is to ensure expedited and optimal performance of technical activities in the Service Hub.

Job Requirements

1. A Bachelor’s Degree or HND in Electrical Engineering or related fields.
2. Relevant professional certification or qualification would be an added advantage.
3. At least 4+ years of working experience in line maintenance and other related fields

Job Responsibility

1. Identifying and eliminating electrical hazards and potentially dangerous situations to the network.
2. Ensuring that the maintenance plans and schedules, in accordance with maintenance rules for High Tension (HT) and Low Tension (LT) lines are implemented. Ensuring that all faults within the local network area are attended to.
3. Undertaking emergency call-outs and standbys when required. Complying with Internal and External HSE and Quality requirements.
4. Maintain good relationships with the customers. Report any issue to the line manager immediately for action.
5. Follow all published guidelines, standards, policies, and procedures to ensure satisfactory completion of work.
6. Perform any other duty as requested by the Technical Engineer

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To provide strategic leadership and oversight for the Company’s Revenue Cycle Management operations, ensuring efficient electricity billing, revenue collection, payment channel optimization, customer care service delivery, and commercial service operations to enhance revenue assurance, customer satisfaction, and operational efficiency.

Job Requirements

Minimum Requirements

1. A Bachelor’s Degree in Accounting, Finance, Business Administration, Economics, Engineering, or related discipline.
2. Master’s degree and/or relevant professional certifications will be an added advantage.
3. Minimum of 10–15 years’ relevant experience in revenue management, billing operations, customer services, or commercial operations within the power sector or related industry
4. Strong knowledge of electricity billing systems, payment platforms, revenue assurance, and customer relationship management.
5. Strong analytical, leadership, communication, and stakeholder management skills.

Skills & Competencies

Technical competencies

1. Strong knowledge of electricity billing systems, tariff structures, energy accounting, and revenue assurance processes
2. Proficiency in payment systems management, digital payment platforms, vending systems, and reconciliation processes
3. Excellent analytical and data interpretation skills with the ability to identify revenue gaps, trends, and improvement opportunities.
4. Strong financial management and commercial operations knowledge.
5. Customer relationship management and customer service excellence skills.
6. Strong problem-solving and decision-making abilities
7. Leadership and people management skills with the ability to lead, mentor, and develop high-performing teams.
8. Effective stakeholder management and relationship-building skills.
9. Knowledge of regulatory requirements and compliance standards within the power sector.
10. Project management and process improvement skills, including automation and operational optimization.
11. Strong negotiation and vendor management capabilities.
12. Proficiency in Microsoft Office Suite, business intelligence tools, ERP systems, CRM platforms, and billing applications.

Behavioral competencies

1. A highly analytical mindset with superb problem-solving skills.
2. Excellent negotiation skills
3. Attention to Detail
4. Change Management skills
5. Excellent written and verbal communication skills
6. Strong interpersonal skills
7. Strong managerial/administrative skills
8. Tenacity and Ethics
9. Planning and Time Management

Job Responsibility

1. Oversee end-to-end billing operations to ensure accuracy, timeliness, and compliance with regulatory standards.
2. Drive improvements in billing systems, tariff implementation, and customer account management.
3. Monitor billing efficiency and ensure prompt resolution of billing discrepancies by ensuring accurate energy accounting and reconciliation processes.
4. Supervise and optimize all payment channels, including banks, digital platforms, vending systems, POS, mobile applications, online payment gateways, and third-party collection agents
5. Ensure seamless integration and functionality of payment systems.
6. Monitor collection performance and drive initiatives to improve payment convenience and collection efficiency.
7. Implement Distribution Transformer (DT) / Feeders metering infrastructure towards efficient energy accounting.
8. Optimize the performance of AMI & IOT infrastructures.
9. Liaise with financial institutions and payment partners to improve service delivery and transaction turnaround time by ensuring proper reconciliation of customer payments across all channels.
10. Oversee customer care operations to ensure prompt resolution of complaints, inquiries, and service requests.
11. Develop and implement customer experience improvement initiatives and drive customer retention and stakeholder engagement strategies.
12. Ensure effective management of customer communication channels, including call centres, walk-in centres, digital platforms, and social media engagements.
13. Supervise commercial service activities, including meter-related services, account management, customer onboarding, and service activation/disconnection processes.
14. Ensure compliance with regulatory and operational procedures relating to customer services.
15. Drive process automation and continuous improvement initiatives within commercial operations.
16. Develop and implement controls to prevent revenue loss, fraud, and unauthorized energy consumption.
17. Conduct data analysis and performance reviews to identify revenue improvement opportunities.
18. Lead, mentor, and develop teams within Revenue Cycle Management functions.

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This job role is responsible for developing and driving the organization’s IT strategy, policies, and systems in alignment with business objectives. The role oversees the planning, implementation, maintenance, and security of enterprise-wide information and communication systems, while ensuring the delivery of innovative technology solutions that support operational efficiency, business growth, and effective risk management.

Job Requirements

Minimum Requirement

• A Bachelor’s Degree in Computer Science, Computer Engineering, or related disciplines.
• 15 years’ work experience, with at least 10 years at the management level.
• Relevant Information Technology Certifications.  
• Membership of relevant professional bodies.

Technical competencies

• Deep knowledge and understanding of Nigerian Electricity Supply Industry (NESI).
• Working knowledge of and experience in developing, implementing and administering IT business solutions.
• Working knowledge of and experience in sourcing, developing and managing IT Vendor relationships.  
• Working knowledge of and experience in data analytics.

Behavioral competencies

• Able to work under pressure and meet deadlines. 
• People-person and a team player.
• Able to manage sensitive and confidential information.
• Firm, fair and decisive approach to issues.

Job Responsibility

• Develop and drive the implementation of IBEDC’s Information Technology strategy in alignment with the organisation’s corporate objectives, digital transformation agenda, and operational priorities. 
• Establish, review, and enforce IT governance frameworks, policies, standards, and procedures to ensure efficient, secure, and compliant IT operations across the organisation.
• Oversee the planning, design, implementation, integration, and maintenance of enterprise-wide IT infrastructure, applications, communication systems, and digital platforms to support business continuity and operational excellence.
• Lead the deployment of innovative technology solutions and digital initiatives that enhance operational efficiency, customer experience, service delivery, and business performance.
• Provide strategic advisory support to Executive Management on emerging technologies, IT trends, cybersecurity risks, and opportunities for business innovation and automation.
• Direct the execution and delivery of IT projects, ensuring adherence to approved scope, timelines, budgets, quality standards, and business requirements.
• Conduct post-implementation and performance reviews of all IT projects and systems to assess effectiveness, user adoption, operational impact, and return on investment.
• Oversee cybersecurity, information security, disaster recovery, and business continuity frameworks to safeguard organisational data, systems, and IT assets against internal and external threats.
• Ensure effective IT risk management practices, regulatory compliance, and adherence to industry standards relating to data protection, network security, and information management.
• Develop and manage the Division’s annual business plan, operational budget, procurement plans, and resource allocation to achieve financial and operational targets.
• Lead, mentor, and manage the IT Division to foster a high-performance culture, continuous learning, innovation, and effective service delivery across the organisation.
• Collaborate with internal stakeholders, vendors, consultants, and service providers to ensure optimal delivery, support, and continuous improvement of IT services and solutions.
• Monitor and report on IT performance metrics, service levels, project status, system availability, and operational risks to Executive Management.
• Drive automation, digitization, and data management initiatives aimed at improving decision-making, operational visibility, and enterprise efficiency.
• Perform any other strategic or operational duties as may be assigned by the MD/CEO.

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The role is responsible for overseeing the monitoring, analysis, and reporting of key technical and operational performance indicators related to energy management, network utilization, and regulatory compliance. Supports data-driven decision-making by developing performance tracking frameworks, analytical models, dashboards, and reporting tools to enhance operational efficiency, energy accountability, and overall corporate performance. The position also collaborates closely with Commercial Performance teams and other departments to ensure alignment between technical operations, energy distribution, customer service obligations, and business performance objectives.

Minimum Requirements

1. A Bachelor’s Degree in Engineering, Economics, Statistics, Data Analytics, Energy Management, or related discipline.
2. Prior experience in energy audit and infrastructure discovery, preferably within the power or energy sector.
3. Strong understanding of energy accounting, power system operations, and electricity market dynamics.
4. Minimum of 7–10 years’ experience in electricity distribution, power system operations, energy analytics, corporate performance management, or related functions.

Skills & Competencies

Technical competencies

1. Strong analytical and problem-solving skills
2. Advanced proficiency in Microsoft Excel, Power BI, and data visualization tools
3. Knowledge of energy accounting and utility performance metrics
4. Strong reporting and presentation skills
5. Ability to interpret operational and technical data
6. Cross-functional coordination and stakeholder management
7. Strategic thinking and performance management orientation
8. High attention to detail and data accuracy
9. Ability to work under pressure and manage multiple priorities simultaneously
10. Excellent stakeholder management skills 
11. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)

Behavioural competencies

1. Strong problem-solving skills.
2. Excellent written and verbal communication skills.
3. Able to work under pressure and meet deadlines. 
4. Excellent interpersonal skills.
5. Able to manage sensitive and confidential information
6. Excellent Negotiation skills
7. People-person and a team player.
8. Attention to details

Job Responsibility

1. Monitor and analyze energy offtake performance across feeders, substations, business hubs, and franchise areas to ensure operational efficiency.
2. Track compliance with dispatch instructions, approved load allocations, and Service-Based Tariff (SBT) obligations.
3. Develop and maintain energy accounting, balancing, and variance analysis frameworks across the network.
4. Identify energy losses, operational inefficiencies, and performance gaps, and recommend improvement initiatives.
5. Develop and implement performance measurement frameworks, KPIs, and scorecards for Technical and Operations teams.
6. Coordinate periodic operational performance reviews and prepare executive management reports and presentations.
7. Design and deploy dashboards, analytical tools, forecasting models, and business intelligence reports for performance monitoring.
8. Ensure the accuracy, integrity, and consistency of operational and energy performance data across the business.
9. Monitor compliance with regulatory directives relating to energy allocation, feeder classification, and service delivery obligations.
10. Collaborate with Technical, Commercial, Regulatory, IT, and Business Hub teams to support data analysis and operational alignment.
11. Support automation, digitization, and strategic transformation initiatives aimed at improving operational visibility and accountability.
12. Provide analytical support for corporate performance improvement initiatives, management reviews, and special projects.
13. Carryout other tasks as may be assigned by Head, Strategy & Special Projects

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The Head, Litigation & Dispute Resolution is responsible for overseeing the organisation’s litigation and dispute resolution activities, providing strategic legal advisory support, managing legal risks, and ensuring effective representation and compliance in all legal matters to protect the organisation’s interests.

Minimum Requirements

1. A first degree in Law, i.e., LLB and Bachelor of Laws (BL).
2. A master’s degree is an added advantage.
3. Relevant training from mediation and conflict management programs
4. Membership of any of the following professional bodies is required: Nigerian Bar Association (NBA), Institute of Chartered Secretaries and Administrators (ICSA).
5. At least 8years’ experience in a legal function with at least 5 years’ experience providing litigation and dispute resolution services in a top-tier law firm or in the utilities industry.

Skills & Competencies

Technical Competencies 

1. Deep understanding of the laws and regulations governing the power industry
2. Deep understanding of Nigerian Company and Industrial/Labour laws
3. Deep understanding of corporate laws, securities laws & capital market
4. Deep understanding of the relationship between the mediation system and the court system
5. Ability to quickly grasp business issues/objectives and provide practical, innovative, and creative solutions
6. Broad experience and demonstration of competence in computer software packages including Microsoft Office (in particular Word, Excel, PowerPoint) Broad experience and demonstration of competence in computer software packages including Microsoft Office (in particular Word, Excel, PowerPoint)
7. Demonstrated success in managing and conducting a variety of litigation matters

Behavioural Competencies 

1. Strong problem-solving and analytical skills
2. Excellent negotiation skills
3. Attention to Detail
4. Excellent written and verbal communication skills
5. Strong interpersonal skills
6. Strong managerial/administrative skills

Job Responsibility

1. Develops and drives the implementation of the organisation’s litigation and dispute resolution strategy, policies, and frameworks in alignment with corporate objectives.
2. Provides strategic legal guidance to Management on civil, criminal, regulatory, labour, and commercial matters that may impact the organisation’s operations and employees
3. Reviews emerging laws, regulations, and legal trends, and advises Management on their implications for the business while recommending appropriate compliance actions.
4. Oversees the management of all litigation, arbitration, mediation, and dispute resolution matters to ensure effective representation and favourable outcomes for the organisation.
5. Leads and manages relationships with external counsel, regulatory bodies, law enforcement agencies, and other relevant stakeholders to ensure efficient legal support and representation.
6. Supervises the maintenance and administration of the litigation and dispute resolution database, ensuring accuracy, proper documentation, and timely reporting.
7. Reviews, approves, and enhances Standard Operating Procedures (SOPs), policies, and processes relating to litigation and dispute resolution activities.
8. Coordinates with internal Functions to investigate, manage, and resolve disputes, regulatory issues, and breaches of internal policies or legal obligations.
9. Provides periodic and ad-hoc litigation status reports, legal risk assessments, and strategic recommendations to Executive Management.
10. Leads, mentors, and supervises the Litigation & Dispute Resolution team to ensure operational efficiency, professional development, and high performance.
11. Ensures effective management of legal risks, liabilities, and dispute-related exposures to protect the organisation’s reputation and business interests.
12. Performs other strategic and supervisory responsibilities as assigned by the Chief Legal Officer.

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This job role is responsible for providing administrative support to the learning and development unit to ensure organizational growth.  

Minimum Requirements

1. A Bachelor's Degree in the Social Sciences, Arts or Humanities or any related disciplines
2. A postgraduate degree or certification in HR is an added advantage.
3. Membership of the Nigerian Institute of Personnel Management is an added advantage.
4. At least 2+ years’ experience in HR, specifically within Recruitment, Experience of Data Protection principles and application to recruitment, Knowledge and understanding of statutory legislation relating to recruitment

Skills & Competencies

Technical competencies

1. A can-do attitude with a high level of personal motivation
2. Ability to communicate effectively with people, including senior persons and commercial businesses
3. The ability to maintain confidentiality
4. Strong quantitative skills with close attention to detail and accuracy
5. Positive team player who works effectively with and supports others
6. Ability to multitask, prioritise effectively, and manage own work schedule
7. Demonstrates respect for equality of opportunity & diversity and works to promote an inclusive work environment
8. Demonstrates commitment to own learning and continuous improvement through training and development
9. Demonstrated proficiency with Microsoft Office

Behavioral competencies

1. Able to work under pressure and meet deadlines.
2. Good communication skills
3. Excellent interpersonal skills.
4. Able to manage sensitive and confidential information.
5. People-person and a team player

Job Responsibility

1. Provide support in liaising with key stakeholders to design and deliver relevant training content and materials tailored to identified learning needs.
2. Support with the identification and capture of the developmental needs of staff.
3. Assist with the implementation of targeted development training for employees in critical roles and the Talent Succession Pool.
4. Timely and Accurate Documentation & Reporting to Stakeholders.
5. Deploy assessment tools, templates, and related systems to monitor and measure staff development.
6. Archive Learning & Development assets.
7. Manages participants’ database.
8. Provides Learning & Development helpdesk support.
9. Support the execution of employee development programs, including internal training programs and the Corporate Induction Program.
10. Administration of the E-Learning platform.
11. Provide general administrative support.
12. Prepares periodic and ad-hoc reports to relevant stakeholders.
13. Carry out other sundry assignments as directed by the Lead, Learning & Development Officer.  

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This job holder develops and implements relevant strategies to promote positive employee-employer relations in the execution and achievement of the corporate goals.

Minimum Requirements

1. A Bachelor's Degree in any field.
2. Certification in relevant areas of Human Resource practice.
3. Membership of relevant professional bodies.
4. At least 10 years’ experience in HR, with at least 5 years specialisation in Employee Relations in a supervisory role.

Skills & Competencies

Technical competencies

1. Adequate knowledge of applicable legislation.
2. Planning and delivering Employee Relations initiatives
3. Strong people management skills
4. Excellent Negotiation skills.
5. Analytical and problem-solving skills.
6. Excellent communication skills.
7. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, and Word).

Behavioral competencies

1. Ability to work under pressure and meet deadlines. 
2. Excellent interpersonal and team-playing skills.
3. Ability to manage sensitive and confidential information.
4. High level of emotional intelligence.
5. Excellent listening skills and attention to details.

Job Responsibility

1. Develops, reviews, and recommends appropriate employee-employer relations strategy and policies.
2. Provides advice to Management and employees on a wide range of Employee Relations issues.
3. Ensures the organisation’s handbook is developed, periodically updated, communicated to the workforce, and that training is provided when appropriate.
4. Ensures adherence to organisational structure and employee alignment.
5. Scans the environment and provides timely updates on changes in applicable legislation.
6. Oversees the administration of various employee relations processes, including conflict and grievance resolution, disciplinary actions, and absences.
7. Oversees the administration of outsourcing processes.
8. Oversees relocation, immigration, employee travels, and other responsibilities related to staffing administration.
9. Conducts periodic employee engagement surveys to determine the level of satisfaction and implements initiatives for improvement.
10. Design and implement an effective employee engagement framework.
11. Ensure timely rendition of all periodic and ad-hoc reports
12. Carry out other sundry assignments that may be assigned by the Head, Human Resource.