Jobs at Ibadan Electricity Distribution Company (IBEDC) Plc

Job Description

To ensure IBEDC post-paid customers are accurately billed in a timely fashion through the execution of the operations of IBEDC’s billing center.

Job Requirements

1. A good bachelor's degree (in business disciplines or any related field) is required. 
2. A master’s degree in a Business-related field is required.
3. Membership in a professional body in the Management or Marketing field is required.
4. At least 1 year post-qualification experience of which at least 1-2 years must have been in billing or prepayment operations in a utility company

Technical competencies

1. Understanding of the business of IBEDC and related businesses in the electricity sector. 
2. Knowledge of the Utilities Industry. 
3. Strong computer hardware and software knowledge. 
4.  Strong Business & Financial Acumen. 
5. Strong knowledge of financial management processes. 
6. Strong Customer relations management skills. 
7. Knowledge of billing /collection practices, procedures, and basic software in billing reconciliation. 
8. Proficient in the use of Microsoft Office suite and relevant billing applications utilized by IBEDC

Behavioral competencies

1. Ability to multi-task, prioritize, and manage time effectively
2. Good oral and written communication skills.
3. Strong problem solving and analytical skills.
4. Good interpersonal skills.  
5. Attention to Detail and Accuracy
6. Result oriented

Job Responsibility

1. Ensures timely generation and printing of bills.  
2. Ensures 100% delivery of Bill Summary via SMS and e-bills via email to customers. 
3. Captures billing inputs (meter reading, payments, and cluster files) from the BHUBs for appropriate customer billing. 
4. Ensures correct capturing of maintenance (new setup, tariff change, change of status, migration of account, etc.) and adjustment documents (debit and credit adjustment). 
5. Generation of reading sheet and consumption demo for BHUB review during billing: 
6. Generate billing reports to determine trends that can aid management decisions. 
7. Liaise with other billing units, such as Payment Channels, Prepayment Operations, and MIS, to ensure the effectiveness of billing operations. 
8. Implement NERC regulations on post-paid billings.  
9. Loss prevention by adhering to SOPs. 
10. Performs another Ad-hoc assignment as defined by the Team Lead, Post-paid Billing Operations.

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Job Description

This job role drives the prevention, detection and recovery of energy losses attributable to billing irregularities, illegal connections to IBEDC, and interference with metering installation at the Business Hub in line with IBEDC strategies.

Job Requirements

• B.Eng electrical electronics engineering.
• Minimum of 2 years experience in a similar role.

Job Responsibility

1. Ensures that all NMD meter meets the performance, functions, technical requirements, and applicable standards within the Business Hub.
2. Conduct daily inspections of NMD Meters and associated equipment to ascertain optimal performance.  
3. Calculate and estimate bills from damaged NMD meters and investigate attributable energy loss/theft. 
4. Implement specific strategies designed to curtail losses in areas of high financial leakages.
5. Prepares periodic and ad-hoc reports to relevant stakeholders.  Carry out other sundry assignments as directed by the Team Lead, IIMO, and/or L, RP&A (NMD)

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Job Description

This job role drives the implementation of strategies and policies related to preventing, detecting, and recovering energy losses attributable to billing irregularities, illegal connections to IBEDC and interference with metering installation at the Business Hub.

Job Requirements

• First degree in any field plus a National Diploma in electrical engineering.
• Membership of relevant professional bodies.
• Minimum of 5 years experience.

Job Responsibility

• Drives and manages resources to achieve of Team targets.  
• Ensures that all NMD meters conform to IBEDC metering standards.
• Coordinate the daily inspection of NMD Meters and associated equipment to ascertain optimal performance.
• Calculate and estimate bills from damaged NMD meters and investigates attributable energy loss / theft.
• Coordinate and identifies areas of high financial leakages within the Business Hub and design appropriate strategies to curtail the leakage.
• Conducts monthly Quality Assurance (QA) on revenue protection processes with the Business Hub and recommend improvement opportunities.  
• Prepares periodic and ad-hoc reports to relevant stakeholders.  Carry out other sundry assignments as directed by RRPO.

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Job Description

The role is focused on coordinating activities to optimize cash collection, revenue protection, and operational efficiency through strategic initiatives, performance monitoring, and stakeholder engagement while driving innovation, managing projects, and supporting staff development to enhance organizational performance and ensure financial stability.

Job Requirements

1. A Bachelor’s Degree in Engineering or equivalent.
2. Prior experience in energy audit and infraction discovery, preferably within the power or energy sector.
3. Familiarity with Nigerian electricity regulations and key sector reforms.
4. At least 6 years post-qualification experience in the Power sector.

Technical competencies

1. Analytical Thinking with good numerical skills 
2. Essential Computer (MS Office Applications) 
3. Good knowledge of technical standards/regulations and statutory requirements guiding electricity distribution systems.
4. Prioritize Assignments and ability to work independently 
5. Strong project management skills 
6. Excellent stakeholder management skills  
7. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word.

Behavioral competencies

1. Strong problem-solving skills.
2. Excellent written and verbal communication skills. 
3. Able to work under pressure and meet deadlines.  
4. Excellent interpersonal skills. 
5. Able to manage sensitive and confidential information. 
6. Excellent Negotiation skills.
7. People-person and a team player. 
8. Attention to details

Job Responsibility

1. Strategic Initiatives: Develop and implement strategies to optimize cash collection, revenue protection, and network maintenance in line with market trends and organizational goals.
2. Performance Monitoring: Assess regional and business hub performance, focusing on energy intake, billing, and losses to drive operational efficiency.
3. Stakeholder Engagement: Collaborate with key stakeholders to address concerns and enhance operational synergy.
4. Innovation & Research: Lead projects on cash collection, energy recovery, and debt management, utilizing research insights for sustainable solutions.
5. Project Management: Work with senior management to execute projects that reduce technical and commercial losses.
6. Training & Development: Partner with HR to provide training for CROs, linesmen, RPU, and MD managers, ensuring role competency.
7. Complaint Resolution: Resolve customer complaints related to billing and operations promptly to improve satisfaction.
8. Revenue Assurance: Implement measures to identify and mitigate revenue leakages, ensuring financial stability.
9. Task Force Coordination: Oversee task forces focused on improving cash collections, conducting patrols, and preventing revenue loss.
10. Performance Evaluation: Analyse trends within business districts to evaluate strategies and drive continuous improvement.

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Job Description

The role supports the development and execution of strategies to improve cash collection, revenue protection, and operational efficiency while assisting in performance analysis, project implementation, stakeholder engagement, and task force coordination to drive continuous improvement and financial stability.

Job Requirements

1. A minimum of a National Diploma (OND)
2. Prior experience in energy audit and infraction discovery, preferably within the power or energy sector.
3. Familiarity with Nigerian electricity regulations and key sector reforms.
4. At least 3 years of post-qualification experience in the Power sector

Skills & Competencies

Technical competencies

1. Analytical Thinking with good numerical skills 
2. Essential Computer (MS Office Applications) 
3. Good knowledge of technical standards/regulations and statutory requirements guiding electricity distribution systems.
4. Prioritize Assignments and ability to work independently 
5. Strong project management skills 
6. Excellent stakeholder management skills  
7. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)

Behavioral competencies

1. Strong problem-solving skills.
2. Excellent written and verbal communication skills. 
3. Able to work under pressure and meet deadlines.  
4. Excellent interpersonal skills. 
5. Able to manage sensitive and confidential information. 
6. Excellent Negotiation skills.
7. People-person and a team player. 
8. Attention to details

Job Responsibility

1. Assist in the development and execution of strategies to enhance cash collection, revenue protection, and network maintenance, ensuring alignment with organizational goals and market trends.
2. Regularly analyze performance data (energy intake, billing, losses) to support the identification of inefficiencies and areas requiring improvement. Provide insights that contribute to the continuous evaluation and adjustment of operational strategies.
3. Engage with relevant internal and external stakeholders to facilitate smooth task force operations. Collaborate with business units, field teams, and senior management to resolve concerns and enhance operational effectiveness.
4. Assist in the management and implementation of projects aimed at reducing technical and commercial losses. Help ensure project timelines, deliverables, and objectives are met by contributing to planning, monitoring, and reporting.
5. Support training efforts for field teams, including CROs, linesmen, RPU, and MD managers, by preparing materials, participating in sessions, and tracking competency progress in alignment with the task force’s needs.
6. Actively support the resolution of customer complaints related to billing and operations by liaising with affected parties and assisting in addressing underlying operational issues.
7. Assist in the identification and mitigation of revenue leakages, ensuring that all preventative measures are adhered to and contributing to long-term financial stability.
8. Coordinate with the Task Force Coordinator to implement task force activities, such as patrols, audits, and initiatives to prevent revenue loss. Provide logistical and operational support during task force actions.
9. Maintain accurate records of task force activities, performance outcomes, and project status. Prepare and submit reports for review by the Task Force Coordinator and senior management.
10. Monitor performance trends within business hubs, contributing to the evaluation of strategies and recommending improvements to enhance efficiency and operational success.