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  • Posted: Oct 16, 2025
    Deadline: Oct 20, 2025
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  • HEMPAWA CONSULT is a global strategy consulting firm with offices across Nigeria. We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems. We advise and support local and global compani...
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    Payments & Compliance Associate

    • Are you detail-oriented, compliance-driven, and passionate about building trust in financial systems?
    • Do you thrive in structured, high-growth environments where precision and accountability matter?
    • If yes, this role is for you. We are hiring a Payments & Compliance Associate for a leading FinTech company transforming financial inclusion in Nigeria and across Africa. This is an in-person role based in Abuja, designed for a disciplined professional who can ensure smooth payments processing and compliance excellence.

    The Opportunity

    As Payments & Compliance Associate, you will:

    • Ensure Smooth Transactions: Monitor and process payments with accuracy and timeliness.
    • Stay Compliant: Implement and enforce compliance policies aligned with CBN and global best practices.
    • Risk Management: Flag irregular activities and work with internal teams to resolve issues.
    • Documentation & Reporting: Maintain accurate records of all financial operations and compliance activities.
    • Collaborate Across Teams: Support finance, operations, and regulatory engagement units to ensure seamless delivery.

    Who We’re Looking For

    • Experience Matters: 2–4 years in payments, compliance, or financial operations (preferably in fintech, banking, or related sectors).
    • Detail-Driven: Strong attention to accuracy, documentation, and regulatory requirements.
    • Regulatory Savvy: Familiarity with CBN guidelines, AML/CFT policies, and NDIC standards.
    • Tech-Enabled: Comfortable using fintech apps, reporting tools, and compliance software.
    • Professional Integrity: Trustworthy, discreet, and grounded in ethical practice.

    Why This Role Stands Out

    • Impact: Play a critical role in safeguarding compliance and payments integrity.
    • Career Path: Build your expertise in compliance with opportunities for leadership.
    • Culture: Join a fintech team that values precision, innovation, and transparency.
    • Rewards: ₦120,000 – ₦150,000 monthly plus performance-based bonuses.
    • Strategic Base: Abuja location, at the heart of fintech and regulatory engagement.

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    Vertical Sales Manager

    We are hiring a Vertical Sales Manager for a leading FinTech company that is redefining financial inclusion in Nigeria and across Africa. This is an in-person, mid-level management role based in Lagos, designed for a high performer who thrives at the intersection of sales strategy, product-market alignment, and growth execution.

    The Opportunity

    As Vertical Sales Manager, you will:

    • Drive Vertical Growth: Build and execute sales strategies focused on specific customer and market verticals to scale adoption and retention.
    • Bridge Product & Market: Work closely with product and marketing teams to align offerings with customer needs and industry opportunities.
    • Own Go-to-Market (GTM): Develop and launch campaigns, activations, and initiatives that drive revenue within your assigned verticals.
    • Unlock Partnerships: Identify and manage collaborations that accelerate adoption and deepen penetration in key markets.
    • Leverage Data: Use analytics and customer insights to refine positioning and strengthen vertical sales strategies.

    Who We’re Looking For

    • Proven Performer: 3–5 years in sales management, vertical sales, or business development within fintech, tech, or financial services.
    • Strategic & Execution-Driven: Capable of crafting growth strategies while delivering hands-on results.
    • Sales Leader: Skilled at understanding customer pain points and converting them into business opportunities.
    • Innovative Mindset: Passionate about scaling products and exploring new levers for growth.
    • Based in Lagos: Strong familiarity with the Lagos ecosystem and ability to activate local networks.

    Why This Role Stands Out

    • Impact: Lead vertical sales strategies for a fintech transforming access to finance.
    • Career Growth: Mid-level today, leadership track tomorrow.
    • Dynamic Culture: Join innovators who reward bold ideas and results.
    • Competitive Rewards: Salary range ₦150,000 – ₦250,000/month plus performance-based incentives.

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    Head of Customer Experience & Activation

    We are hiring a Head of Customer Experience & Activation for a leading FinTech company that is transforming financial inclusion in Nigeria and across Africa. This is an in-person, mid-level management role based in Abuja, designed for a high performer who can own the customer journey end-to-end, turn feedback into strategy, and deliver excellence at every touchpoint.

    The Opportunity

    As Head of Customer Experience & Activation, you will:

    • Own the Customer Journey: Design and optimize experiences across onboarding, support, and retention.
    • Lead Activation: Drive adoption and engagement of products through targeted strategies.
    • Champion Excellence: Build and implement customer-first service standards and feedback loops.
    • Data-Driven Insights: Translate customer data into actionable strategies to boost satisfaction and loyalty.
    • Inspire Teams: Lead, coach, and develop a high-performing customer success and activation unit.

    Who We’re Looking For

    • Proven Experience: 5+ years in customer experience, service management, or related leadership roles in fintech, tech, telecoms, or financial services.
    • Customer-Centric Mindset: Passionate about delivering value and exceeding customer expectations.
    • Activator & Strategist: Strong ability to design and execute activation strategies that convert and retain users.
    • Leader & Builder: Experience leading teams and scaling customer-focused functions.

    Why This Role Stands Out

    • Impact: Shape the customer experience of a fintech changing lives across Nigeria and Africa.
    • Career Growth: Mid-level today, executive path tomorrow.
    • Dynamic Culture: Join a team that rewards performance and innovation.
    • Competitive Rewards: Salary range ₦150,000 – ₦250,000/month plus performance-based incentives.

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@hempawaconsult.com using the position as subject of email.

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