Jobs at Goldplates Feast House

Job Summary

• We are seeking an experienced Facility Manager to oversee the maintenance, operations, and management of our facilities.
• The successful candidate will ensure the facilities are safe, efficient, and well-maintained, while also providing excellent customer service to employees and visitors.

Key Responsibilities
Facility Maintenance:

• Oversee the maintenance and repair of facilities, including electrical, plumbing, HVAC, and other systems.
• Ensure compliance with safety regulations and codes.

Operations Management:

• Manage the day-to-day operations of the facilities, including janitorial services, waste management, and landscaping.
• Coordinate with vendors and contractors to ensure timely and effective service delivery.

Space Management:

• Oversee the allocation and utilization of space within the facilities.
• Ensure that all areas are properly maintained, cleaned, and secured.

Budgeting and Cost Control:

• Develop and manage the facility budget, including forecasting and tracking expenses.
• Identify areas for cost savings and implement cost-effective solutions.

Customer Service:

• Provide excellent customer service to employees, visitors, and stakeholders.
• Respond promptly to facility-related issues and concerns.

Compliance and Risk Management:

• Ensure compliance with relevant laws, regulations, and company policies.
• Identify and mitigate potential risks and liabilities associated with facility operations.

Team Management:

• Supervise and coordinate the work of facility staff, including maintenance personnel and contractors.
• Provide training, guidance, and support to ensure effective performance.

Requirements

• Education: Bachelor's Degree in Facilities Management, Engineering, or a related field.
• Experience: Minimum 5 years of experience in facility management.

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Job Purpose

• We need a Facility Officer (with Technical Skills in Plumbing) to ensure the effective maintenance, safety, and functionality of all facility systems with a focus on plumbing operations, while supporting general facility management duties to ensure a safe and efficient working environment.

Key Responsibilities

• Perform routine and preventive maintenance of plumbing systems, including pipes, drainage, toilets, sinks, and water supply.
• Diagnose plumbing issues and respond to facility-related emergencies promptly.
• Monitor water systems and address leaks, blockages, or burst pipes immediately.
• Conduct regular inspections of facilities to identify maintenance needs and safety hazards.
• Assist with general building repairs, including minor carpentry, masonry, and electrical works when necessary.
• Liaise with vendors and technicians for outsourced facility repairs and installations.
• Maintain an inventory of plumbing tools, materials, and other maintenance supplies.
• Ensure all plumbing work complies with safety and regulatory standards.
• Monitor and report on utility usage (water, power, etc.) and provide suggestions for cost-saving measures.
• Keep records of maintenance activities, repairs, and parts used.
• Support cleanliness and general upkeep of the compound and facility infrastructure.
• Participate in facility improvement projects as directed by the management.

Qualifications and Experience

• Minimum of OND or Trade Test Certification in Plumbing or related technical field.
• 2+ years of proven experience in a facility or maintenance role with strong plumbing exposure.
• Knowledge of health and safety practices in facility management.

Key Skills and Competencies:

• Strong plumbing skills with hands-on experience in pipe fitting, leak repairs, drainage systems, and water system installations.
• Basic understanding of general maintenance (electrical, carpentry, HVAC preferred).
• Ability to read and interpret technical documents and drawings.
• Strong problem-solving skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and manage time efficiently.
• Physically fit and able to carry out hands-on tasks.

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Job Summary

• The Procurement Manager is responsible for overseeing and managing the organization's procurement processes to ensure timely and cost-effective acquisition of goods and services.
• This role involves liaising with key company employees, negotiating with suppliers, managing procurement officers, and ensuring compliance with procurement policies.
• The ideal candidate should be tech-savvy and conversant with the local market, particularly for perishable goods.

Key Responsibilities
Procurement Planning & Execution:

• Collaborate with department heads (Store Officers, Operations, HR, etc.) to determine procurement needs.
• Forecast future demand for goods and services to ensure smooth operations.
• Develop procurement strategies that optimize efficiency and cost-effectiveness.
• Manage the procure-to-pay process, including requisitioning, purchasing, receiving, invoicing, and payments.
• Ensure timely procurement of perishable goods while maintaining quality and compliance.

Supplier & Vendor Management:

• Identify and pre-qualify reliable vendors and suppliers, particularly for perishable goods.
• Negotiate contracts to secure the best pricing, terms, and quality.
• Maintain strong supplier relationships and resolve disputes effectively.
• Monitor supplier performance to ensure optimal business operations.

Team & Process Management:

• Lead and supervise the procurement team, including Procurement Officers.
• Delegate tasks effectively and monitor workflow for efficiency.
• Develop and implement procurement policies, procedures, and risk management strategies.
• Oversee business travel procurement, ensuring compliance with corporate policies.

Compliance & Reporting:

• Ensure all procurement activities comply with relevant regulations, standards, and company policies.
• Track key procurement metrics and KPIs to improve cost-efficiency.
• Analyze procurement data, conduct spend analysis, and prepare reports (e.g., PO Summary, Purchase Details).
• Incorporate new procurement software, e-procurement processes, and automation to enhance workflow.

Key Requirements

• Bachelor's Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• 4-6 years of proven experience in procurement, preferably in the hospitality or FMCG sector.
• Strong knowledge of local markets, particularly for perishable goods.
• Proficiency in procurement software and digital tools (e.g., E-POS, Procurement Ledger).
• Excellent negotiation, analytical, and problem-solving skills.
• Strong leadership and team management capabilities.
• Good knowledge of procurement laws and compliance regulations.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

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Job Purpose

• To lead and manage the overall security strategy, policies, and operations of the organization, ensuring the safety of personnel, visitors, assets, and facilities across all locations.

Key Responsibilities

• Develop, implement, and manage comprehensive security strategies, protocols, and procedures.
• Oversee all security personnel and operations across outlets, including physical security, access control, surveillance systems, and emergency response.
• Conduct routine security audits and risk assessments to identify and mitigate potential threats.
• Monitor and respond to security breaches, incidents, or violations, and coordinate investigations where necessary.
• Liaise with law enforcement agencies, emergency services, and relevant regulatory bodies.
• Supervise the recruitment, training, and performance of internal and external security staff (including contractors).
• Ensure proper documentation of security reports, incident logs, shift rosters, and visitor access records.
• Develop contingency plans for crisis management, including fire outbreaks, theft, assault, or civil unrest.
• Enforce company security policies and ensure strict compliance among all staff and external parties.
• Recommend and implement security technologies such as CCTV upgrades, biometric systems, and alarm systems.
• Manage security budgets and resources effectively.
• Report regularly to management on security status, incidents, and improvements.

Qualifications and Experience

• Minimum of HND/BSc in Criminology, Security Studies, or a related field.
• Professional certification in security (e.g., CPP, PSP, or related military/police training) is an advantage.
• Minimum of 5 years’ experience in security leadership, preferably in hospitality, retail, or corporate settings.
• Prior experience working with security agencies or in law enforcement is desirable.

Key Skills and Competencies:

• Strong leadership and team management skills.
• In-depth understanding of security operations, protocols, and risk management.
• Excellent crisis management and conflict resolution abilities.
• Ability to remain calm and act decisively in high-pressure situations.
• Good report writing, communication, and interpersonal skills.
• Knowledge of security technology systems (CCTV, access control, etc.).
• Discretion and integrity in handling sensitive information.

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Job Summary

• We are seeking a highly skilled Auditor to oversee and enhance our auditing processes within a fast-paced Quick Service Restaurant (QSR) organization.
• The ideal candidate will be responsible for conducting in-depth audits across all departments, providing strategic insights to improve financial and operational controls, investigating variances, and ensuring compliance with company policies and industry regulations.

Key Responsibilities
Departmental Audits & Compliance:

• Conduct detailed audits across all departments, including finance, operations, procurement, and inventory management.
• Ensure compliance with internal policies, financial regulations, and industry best practices.
• Identify risks, inefficiencies, and areas for improvement within department operations.

Strategic Auditing & Advisory:

• Provide expert recommendations to enhance financial and operational controls.
• Develop and implement best auditing practices tailored to the QSR industry.
• Offer strategic insights to senior management on risk mitigation and fraud prevention.

Variance Investigation & Reporting:

• Analyze financial statements and operational data to identify discrepancies and irregularities.
• Investigate variances in revenue, expenses, stock levels, and payroll records.
• Collaborate with relevant departments to resolve audit findings and improve reporting accuracy.

Process Improvement & Risk Management:

• Identify weaknesses in internal controls and recommend process improvements.
• Monitor cash flow, point-of-sale (POS) transactions, and inventory management for potential risks.
• Develop and enforce internal audit standards and procedures.

Requirements

• Bachelor’s Degree in Accounting, Finance, or a related field.
• Professional certification (e.g., ACA, ACCA, CIA) is an advantage.
• Minimum of 3 years of experience in auditing, preferably within the QSR, hospitality, or retail industry.
• Strong analytical and investigative skills with attention to detail.
• Excellent knowledge of accounting principles, internal controls, and risk management.
• Ability to communicate audit findings effectively to senior management.
• Proficiency in audit software, ERP systems, and Microsoft Excel.
• Strategic thinker with problem-solving capabilities.