Jobs at FMR AGENCY

Job Summary

• The Warehouse Coordinator oversees the day-to-day operations of the warehouse, ensuring accurate inventory management, timely order fulfilment, and adherence to safety standards.
• This role supports efficient receiving, storing, and dispatching of goods.

Key Responsibilities

• Coordinate and monitor daily warehouse activities, including receiving, storing, and dispatching of goods.
• Supervise warehouse staff and assign tasks to ensure smooth workflow.
• Maintain accurate records of inventory and ensure proper documentation.
• Ensure timely and correct fulfilment of orders and deliveries.
• Monitor warehouse equipment and report maintenance or repair needs.
• Implement and enforce safety and cleanliness standards within the warehouse.
• Conduct regular inventory counts and reconcile discrepancies.
• Liaise with suppliers, logistics companies, and internal departments as needed.
• Assist in the development and improvement of warehouse procedures and policies.
• Prepare reports on warehouse performance, stock levels, and operations.

Requirements

• OND / HND / Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Proven experience in warehouse operations or logistics coordination.
• Strong organisational and leadership skills.
• Proficiency in inventory management software and the Microsoft Office Suite.
• Good communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Knowledge of warehouse health and safety standards.

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About the Role

• Manage all aspects of guest interactions and team supervision.
• This role requires a friendly, proactive, and detail-oriented professional who can ensure a smooth dining experience for every guest while leading a small team of service staff.

Key Responsibilities

• Oversee daily front-of-house customer service operations and coordinate service staff.
• Serve as the first point of contact for customer inquiries, complaints, and feedback online and in-person.
• Monitor customer satisfaction and resolve any service issues promptly and professionally.
• Implement and maintain customer service standards and procedures.
• Provide on-the-spot coaching and support to junior customer service reps.
• Maintain reservation logs and ensure effective table turnaround during peak periods.
• Collaborate with kitchen and operations teams to ensure a seamless service experience.
• Generate weekly reports on customer feedback, issue trends, and service improvements.

Requirements
Education:

• HND / BSc in any discipline; Hospitality or Communication-related fields preferred.

Experience & Skills:

• Minimum of 2 years of experience in customer service, preferably in the restaurant, hospitality, or retail sector.
• Strong interpersonal and communication skills.
• Ability to lead a team with confidence and maintain professionalism under pressure.
• Familiarity with POS systems and basic order-taking software.
• Strong conflict-resolution and problem-solving skills.
• Passionate about customer satisfaction and service excellence.

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Job Description

• The Farm Manager will be responsible for overseeing the day-to-day operations of the cassava farmstead, ensuring efficient crop production, resource management, and staff supervision.
• This role involves planning, coordinating, and implementing all farming activities to maximize productivity, sustainability, and profitability.

Responsibilities

• Oversee daily operations on the cassava farm, including planting, cultivation, and harvesting.
• Supervise and manage farm workers to ensure productivity and safety.
• Monitor crop growth, soil health, and pest control to ensure a good yield.
• Maintain farm equipment and ensure all tools are in good working condition.
• Keep records of farming activities, crop performance, and input usage.
• Work within budget limits and manage farm resources efficiently.
• Ensure compliance with agricultural standards and safety regulations.
• Report regularly to management on farm progress and challenges.

Requirements

• Bachelor's Degree in Agriculture, Agronomy, Crop Science, or related field (Master’s degree is an advantage).
• Strong leadership, communication, and interpersonal skills.
• Good understanding of farm budgeting, resource planning, and inventory management.
• Proficient in using farm management software and basic computer applications (MS Excel, Word, etc.).
• Physically fit and comfortable working in a rural/agricultural environment.
• Ability to troubleshoot and solve problems independently.

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Job Description

• The Shop Floor Coordinator is responsible for overseeing daily activities on the production floor, ensuring smooth workflow, optimal productivity, adherence to quality standards, and coordination between departments.
• This role involves managing work schedules, tracking production progress, resolving issues promptly, and maintaining a safe, clean, and organized work environment.

Key Responsibilities

• Coordinate daily operations on the shop floor to meet production targets and deadlines.
• Monitor workflow and assign tasks to production staff accordingly.
• Ensure compliance with safety, quality, and efficiency standards.
• Report production updates, delays, or issues to management.
• Maintain accurate records of materials usage, production output, and workforce attendance.
• Liaise with warehouse, quality control, and maintenance teams to resolve bottlenecks.
• Train and mentor new and existing shop floor staff as needed.
• Identify opportunities for process improvement and cost-saving initiatives.
• Conduct routine checks to ensure machinery and equipment are functioning properly.
• Enforce company policies and safety procedures on the floor.

Requirements

• High school diploma or equivalent; additional technical or vocational training is a plus.
• Proficiency with basic computer and reporting tools.
• Proven experience in a manufacturing or production environment.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of production safety standards and manufacturing processes.