Jobs at Fina Trust Microfinance Bank Limited

Key Responsibilities:

• Lead and support business units in performing risk and control self-assessments (RCSAs). Identify vulnerabilities in processes, systems, and people.
• Review new projects, products, and existing processes for control adequacy. Lead and monitor BCP implementation and operational workflow
• Monitor Key Risk Indicators (KRIs) and develop risk dashboards.
• Track and analyze operational loss events, identifying root causes.
• Prepare incident reports and follow up on management actions
• Assist in developing and updating operational risk management policies and procedures.
• Ensure compliance with internal policies and external regulations
• Responsible for regular update of risk register on weekly basis
• Supervise all operational risk officers and branch operational controls

Requirements:

• Minimum of 2 - 4 years experience as an Operational Risk Officer in an MFB
• Proven experience in Operational Risk Analyst
• Ability to work with minimal supervision
• Must be result-oriented, self-motivated, and disciplined
• Proximity to location is an advantage.

Salary: ₦500,000 Gross

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Key Responsibilities

• Originate and manage consumer loans secured through government payroll deduction agreements
• Educate government employees on loan products, terms, repayment structures, and eligibility requirements
• Analyze credit applications, income verification, and payroll deduction authorizations to assess creditworthiness
• Ensure all loan files meet internal policies, regulatory requirements, and government payroll program guidelines
• Coordinate with payroll offices, HR departments, and third-party administrators to set up and maintain deductions
• Maintain accurate and complete loan documentation and records
• Meet or exceed monthly loan production, quality, and customer satisfaction targets
• Monitor loan performance and proactively address issues related to repayment or payroll changes
• Provide exceptional customer service throughout the loan lifecycle
• Stay current on lending regulations, consumer protection laws, and government payroll deduction policies

Qualifications

• Minimum 2 –5 years of experience in consumer lending, credit, or financial services
• Experience with payroll deduction loans or government employee lending strongly preferred
• Working knowledge of consumer credit laws and regulations
• Strong sales, negotiation, and relationship-building skills
• Excellent verbal and written communication skills
• High attention to detail and strong organizational skills
• Ability to work independently and manage a pipeline of loans

Skills & Competencies

• Customer-focused mindset
• Ethical sales practices
• Credit analysis and underwriting basics
• Time management and goal orientation
• Proficiency with loan origination systems and Microsoft Office