Jobs at Echolab Radiology and Laboratory Services

Responsibilities

• Coordination and management of reception and waiting areas to ensure a suitable environment and ambience. Client registration – collect and input all necessary and accurate data from the client
• Accept the client’s mode of payment in line with company policy, collect and register the client’s payment.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Politely guide the client in the direction of the procedure/examination paid for.
• Ensure proper filing and archiving of patient record in expected format.
• Ensure usage of checklist/job order and proper check-out.
• Refer client to feedback channels and compel compliance.
• Anticipate guest needs and build rapport with customers.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Address customer complaints and escalate to Branch operations Manager / Customer Experience Manager
• Ensure compliance with SOP, safety, health, and quality standard.
• Maintain registration flow by accurately and efficiently moving patients through the process.
• Interact with patients by answering questions, providing information, and keeping the reception area in order.
• Maintain general filing system and files appropriate correspondence electronically or manually.
• Responsible for report generation and dispatch in support of departmental goals and objectives.
• Ensure accurate product knowledge to guide and provide relevant and timely information to clients.
• Timely processing orders, forms, applications, and requests.
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Perform FDO duties for other branches by proxy when need arises.
• Performs other general administrative tasks as directed by line manager.

Job Requirement

• B.Sc. in Health Management, Basic Sciences or any relevant course
• Experience in Diagnostics Industry
• Excellent communication skills
• Use of computer and Microsoft office
• Attention to detail and skill in proper patient identification.
• Time management
• Ability to connect with several types of patients.
• Consistently completes duties neatly, accurately in a timely manner.

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Job Description

• Operate ultrasound imaging equipment to produce clear and informative diagnostic images.
• Review images to ensure quality and identify any abnormalities that may require further investigation.
• Prepare patients for ultrasound examinations by explaining procedures, positioning them comfortably, and applying ultrasound gel.
• Maintain detailed patient records, documenting examination findings and technical parameters.
• Communicate effectively with physicians and other healthcare professionals, providing preliminary exam results and observations.
• Adhere to strict safety protocols and maintain a sterile environment.
• Stay up to date on the latest advancements in ultrasound technology and procedures.
• May perform additional duties as assigned, which could include assisting with research projects or training new staff.

Job Requirements

• First Degree in Radiography
• PGD in ultrasound
• 2-4 years of previous experience as a Sonographer
• A license to practice.
• Observes confidentiality both with patient information and co-workers.
• Ability to connect with several types of patients.
• Attention to detail and skill in proper patient identification.

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Responsibilities

• Participate in the negotiation of contract terms on a range of procurements and monitor delivery of exact specifications.
• Perform market analysis and conduct market surveys as required, to create price benchmarks.
• Implement procurement policy and systems for procurement at the head office.
• Undertake tendering, evaluation, placement and monitoring of a portfolio of procurements.
• Support the planning and coordination of central procurement activities with the head office and branch offices, including storage and delivery.
• Monitor procurement processes and compliance with procedures at all levels.
• Review and assist in the development of specifications, terms, and schedules.
• Prepare specifications, compare bids received and present recommendations on purchases to management.
• Adhere to all required procurement budgets, purchasing guidelines, policies, and controls on procurement.
• Drive continuous improvement in all aspects of the procurement process.
• Maintain procurement files and other documentations.
• Prepare expediting reports for tracking open orders, planning material receipts, and performing other order management functions.
• Implement vendors’ performance evaluation system as required, to measure and report all-round performance of company’s suppliers.
• Undertake vendor relationship management activities and implement supplier development initiatives as may be required to derive optimum benefit from suppliers’ capabilities.

Job Requirements

• Bachelor’s Degree in Medical Laboratory Science (MLS) or a related field
• Minimum of 2 years experience in either inventory, distribution and operational procedures.
• Knowledge of Quality management.
• Professional Qualification in Supply Chain is an added advantage.
• Teamwork.
• Ability to Multi-task.
• Negotiation Skills.