Jobs at Eat'N'Go Limited

Job Description

• The Revenue Assurance Manager is responsible for overseeing all revenue assurance activities to ensure the accuracy, integrity, and completeness of the company’s revenue streams.
• This role leads the reconciliation of sales data, POS settlements, and bank transactions across all business units.
• The Revenue Assurance Manager designs and enforces controls, identifies revenue leakage, and drives the implementation of best practices to strengthen the company’s revenue protection framework.
• The position requires close collaboration with Finance, Operations, Treasury, and external partners to ensure alignment in revenue processes and financial reporting. 

Key Responsibilities

• Provide leadership and strategic direction for the revenue assurance function, ensuring end-to-end visibility and control over revenue cycles. 
• Collaborate with IT and ERP teams to ensure seamless system integration and data integrity in revenue tracking. 
• Coordinate with internal and external auditors to provide revenue assurance data, documentation, and reconciliations. 
• Lead process improvement initiatives to automate reconciliations, enhance accuracy, and reduce manual errors. 
• Maintain oversight of all POS complaints and claim logs; ensure timely escalation and resolution with banking partners. 
• Resolve escalated discrepancies in POS settlements and revenue records in collaboration with Treasury and Operations. 
• Establish and maintain a robust control framework for sales reconciliation, cash collection, and POS transaction integrity. 
• Monitor POS terminals and settlement data across platforms to ensure timely banking and accurate financial reporting. 
• Review and approve revenue assurance reports, identifying anomalies, revenue losses, or system/process gaps. 
• Oversee daily, weekly, and monthly reconciliations of cash and POS sales across all stores, ensuring alignment with bank remittances. 
• Support strategic initiatives such as new store openings, platform rollouts, or payment gateway integrations with revenue impact analysis. 
• Mentor and supervise Revenue Assurance Officers and Specialists, ensuring team development and performance management. 
• Report revenue assurance KPIs, trends, and insights to Executive Management to support decision-making. 

Requirements

• Bachelor’s degree in Accounting, Finance, or related field. 
• Professional qualification (ACCA, ICAN) is required. 
• Minimum of 7–10 years of experience in finance, audit, or revenue assurance roles, with at least 3 years in a supervisory or managerial position. 
• Proven experience in FMCG, QSR, retail, or similar high-volume transaction environments. 
• Strong understanding of POS systems, financial controls, and reconciliation processes. 
• Advanced proficiency in Microsoft Excel; experience with ERP systems (Micrsoft Dynamics). 
• Strong leadership, analytical, and interpersonal skills.

Key Skills:

• Leadership in Financial Operations 
• Sales & Revenue Reconciliation Oversight 
• ERP & POS System Expertise 
• Financial Controls & Compliance 
• Analytical & Critical Thinking 
• Stakeholder Management 
• Audit Preparation & Documentation 
• Team Development & Performance Coaching 
• High Attention to Detail & Accuracy 
• Problem Solving & Decision Making 
• Integrity, Accountability & Professional Ethics

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• The Revenue Assurance Specialist supports the revenue assurance function by ensuring the accuracy, completeness, and integrity of revenue across all business units.
• The role focuses on daily reconciliations, monitoring POS and bank settlements, identifying discrepancies, and supporting control processes to minimize revenue leakage.
• The Specialist works closely with Finance, Operations, Treasury, IT, and external partners to ensure revenue is accurately captured and reported.

Key Responsibilities

• Perform daily, weekly, and monthly reconciliations of sales data, POS transactions, and bank settlements across all stores and business units.
• Monitor POS settlement reports to ensure timely banking and accurate posting of revenue.
• Identify, investigate, and resolve revenue discrepancies, shortages, overages, and settlement delays in collaboration with Treasury and Operations.
• Maintain and update POS complaint logs and claim registers; follow up with banks, payment service providers, and vendors for resolution.
• Validate sales data completeness and accuracy across POS systems, ERP platforms, and bank statements.
• Support the implementation and enforcement of revenue assurance controls and standard operating procedures.
• Prepare detailed reconciliation schedules, variance analyses, and revenue assurance reports for review by the Revenue Assurance Manager.
• Assist with audits by providing reconciliation reports, transaction evidence, and supporting documentation.
• Monitor POS terminals and transaction flows to identify system issues, failed settlements, or operational gaps.
• Support new store openings, payment platform rollouts, and system upgrades by validating revenue flows and settlement accuracy.
• Escalate unresolved or high-risk revenue issues promptly to management with clear root-cause analysis.
• Continuously identify opportunities to improve reconciliation efficiency, automation, and data accuracy.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (ACCA, ICAN, or in progress) is an advantage.
• 2–3 years experience in revenue assurance, finance operations, audit, or reconciliation roles.
• Experience in FMCG, QSR, retail, or other high-volume transaction environments is required.
• Strong understanding of POS systems, payment channels, bank settlements, and reconciliation processes.
• Advanced proficiency in Microsoft Excel experience with ERP systems such as Microsoft Dynamics is an advantage.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and interpersonal skills with the ability to work across multiple teams.
• Ability to manage multiple reconciliations and meet tight reporting deadlines.

Key Skills:

• Sales & Revenue Reconciliation Oversight 
• ERP & POS System Expertise 
• Financial Controls & Compliance 
• Analytical & Critical Thinking 
• Audit Preparation & Documentation 
• High Attention to Detail & Accuracy 
• Problem Solving & Decision Making 
• Integrity, Accountability & Professional Ethics

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Job Description

• Conduct incoming Materials inspection activities to ensure products meet the required specification.
• Monitor production processes and ensure they are in compliance with the company quality and food safety specifications.
• Record and maintain quality control, food safety, product evaluation & sampling documents to verify compliance. 4. Identify issues that could affect product quality in production and take corrective action
• Investigate customer complaints and non-conformance issues.
• Maintain compliance of implemented programs such as good manufacturing practice (GMP), Good hygienic practice, HACCP, Food safety & Quality Management standards in the facility.
• Conduct quality control audits in the facility and ensure the implementation of corrective action.
• Participate in Regulatory inspections, Internal and external audit.
• Ensure compliance with all Health and Safety regulations.
• Perform other duties as directed by the Quality Assurance Manager.

Qualifications

• B.Sc. in Food science and Technology or related Field.
• 2 years or more of proven work experience as a QC supervisor in the Food industry.
• Basic computer skills (Microsoft, excel, power point etc)
• Strong verbal/written communication skills
• Attention to details.
• Problem-solving skills
• Knowledge of Quality Control.
• HACCP understanding and practical experience.
• Understanding of ISO 9001:2015 and ISO 22000:2018 is an added advantage.