Jobs at Crossover Microfinance Bank

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Present products/services clearly and convincingly to drive sales.
• Follow up on leads, inquiries, and previous conversations.
• Maintain accurate records of calls, sales, and customer information.
• Meet and exceed weekly/monthly sales targets.
• Provide feedback on customer needs, trends, and opportunities.
• Handle customer objections professionally and suggest suitable solutions.

Requirements

• Interested candidates should possess a Bachelor’s Degree
• 2 years proven experience in telesales, telemarketing, or any phone-based customer engagement role.
• Excellent communication and negotiation skills.
• Strong persuasive ability and confidence in speaking with customers.
• Ability to work with minimal supervision and meet targets.
• Basic computer skills and familiarity with CRM tools (added advantage).

go to method of application »

Key Responsibilities

• Plan and execute digital marketing campaigns across social media, email, SEO/SEM, and display advertising.
• Create engaging content tailored to various online platforms.
• Monitor and analyze campaign performance using analytics tools.
• Manage social media pages, grow audience engagement, and optimize content.
• Conduct market research to identify trends and customer preferences.
• Collaborate with internal teams to ensure consistent branding and messaging.
• Prepare regular reports on campaign performance and ROI.

Requirements

• Proven experience as a Digital Marketer or similar role.
• Strong understanding of SEO, SEM, social media management, and email marketing.
• Proficiency in using digital marketing tools (Google Analytics, Meta Business Suite, etc.).
• Excellent content creation and copywriting skills.
• Strong analytical and reporting abilities.
• Creativity, attention to detail, and ability to meet deadlines.

Preferred Qualifications:

• Experience with paid ads (Facebook Ads, Google Ads).
• Basic graphic design skills (Canva, Photoshop).
• Knowledge of current digital trends and best practices.