Jobs at Coinbox Limited

Job Summary:

• The Credit and Marketing Officer is responsible for identifying, developing, and managing new and existing client relationships to drive business growth and ensure quality credit portfolio management. The role involves assessing loan applications, monitoring credit performance, developing marketing strategies and promoting the institution’s financial products and services to achieve set targets while maintaining high credit standards.

Key Responsibilities:

• Evaluate and appraise loan applications based on credit policies and risk assessment standards.
• Conduct due diligence and credit analysis on individuals and businesses.
• Prepare comprehensive credit reports and make sound lending recommendations.
• Monitor loan performance, collections, and repayments to minimize delinquency.
• Maintain proper credit documentation and ensure compliance with internal policies and regulatory guidelines.
• Follow up with clients on repayments and take timely recovery actions where necessary.
• Identify and pursue new business opportunities in target markets to expand the customer base.
• Promote the institution’s products and services through field visits, marketing campaigns, and client engagement.
• Build and maintain strong relationships with customers, ensuring excellent customer service.
• Develop marketing plans and contribute to product development initiatives.
• Achieve individual and branch sales/loan disbursement targets.
• Conduct market intelligence and competitor analysis to inform strategic decisions.
• Prepare periodic credit and marketing performance reports.
• Ensure all transactions comply with company policies, regulatory standards, and ethical practices.
• Support the branch in achieving profitability, risk management, and sustainability goals

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Finance, Banking, Accounting, Business Administration, Economics, or a related field.
• 3-5 years of experience in in credit analysis, loan processing, or marketing within the financial services industry (preferably in a microfinance, commercial bank, or lending institution).
• Excellent communication and presentation skills.
• Savvy in Marketing, Business Development, Customer Relations and Business Finance.
• Sound knowledge of credit risk management principles.
• Target-driven and results-oriented.
• Proficiency in MS Office and financial reporting tools.
• Knowledge of relevant regulatory guidelines (e.g., CBN/MFB regulations).
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​​​​​​​Job Summary:

• The Human Resources Officer supports the effective delivery of HR operations, ensuring that people management strategies align with organizational goals. The role is responsible for recruitment, onboarding, employee relations, performance management, training coordination, and compliance with HR policies and labour laws. The HR Officer acts as a bridge between management and employees to promote a positive and productive work environment within the financial institution.

Key Responsibilities:

• Support the end-to-end recruitment process — job posting, shortlisting, interviewing, and selection.
• Prepare employment offers, contracts, and onboarding documentation.
• Facilitate staff orientation and ensure proper integration of new hires.
• Maintain updated employee records and HR databases.
• Serve as the first point of contact for staff inquiries and HR issues.
• Manage employee welfare programs, leave administration, and disciplinary procedures.
• Support the implementation of performance appraisal systems and KPIs.
• Track and document staff performance for review and decision-making.
• Assist in developing performance improvement plans and follow-up actions.
• Coordinate internal and external training programs.
• Maintain training records and evaluate post-training effectiveness.
• Ensure compliance with company HR policies, labour laws, and regulatory standards (e.g., Pension, NSITF, NHF, ITF).
• Manage staff documentation, attendance, and HR reporting.
• Support audits and inspections related to HR and compliance matters.
• Assist with payroll preparation and verification of employee data.
• Ensure accurate input of new hires, exits, and adjustments for payroll processing.
• Maintain confidentiality of compensation and employee information.

Qualifications & Requirements:

• Minimum of an HND/BSc. in Human Resource Management, Business Administration, Industrial Relations, or a related discipline.
• At least 3 years HR experience preferably in a financial institution or corporate organization.
• Solid understanding of HR functions and Nigerian labor laws.
• Excellent interpersonal, communication, and conflict-resolution skills.
• High level of discretion, ethics, and professionalism.
• Proficiency in MS Office and HR software
• Membership or certification from a recognized HR body (e.g., CIPM, SHRM) is an added advantage.